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  • June 2, 2019 at 11:57 pm #1106492
    beckett5955

    I could be sending this twice, my topic did not have a title.
    A new Version (4.5.7) of your Theme is available! You are using Version 3.0.8.
    Cannot update “URL” issue about the tokens.

    Updates attempted:
    – Theme panel update FAILS “URL” issue (token)
    – FTP x2 but have been able to restore, upload zip, white screen even on dashboard, second round plugins were disabled
    – “plugin” update themes and plugins, upload zip from your instructions

    We own two licenses, one here, one on microsite same hosting account.
    I have tried previous designers codes, microsite codes, have generated an API token but can’t get to the dash/options to load it in.

    June 3, 2019 at 1:58 am #1106513
    Mike

    Hey beckett5955,
    For the version 3.0.8 you will need to update via FTP, due to the Theme Forest API/Token update.
    Please ensure that your PHP is at least v5.6
    Then follow these steps:
    First download the theme from Theme Forest.
    Then open it and extract the “enfold.zip” file and then extract it to your desktop as /enfold/
    Then rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
    Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/

    Now your new version is installed, please check your site. If all is well then “Good Job!” If not then reverse the last rename step above and your site will be restored.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

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