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Viewing 30 posts - 21,391 through 21,420 (of 35,223 total)
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  • in reply to: Place of accordion icon #1106386

    Hey Frank,
    Thanks for the link, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.home .av-elegant-toggle .toggle_icon {
        left: 0 !important; 
    }
    .js_active #top.home .av-elegant-toggle .toggler {
        padding: 35px 10px 30px 55px !important; 
    }

    I have written this to only work on your homepage so it won’t interfere with your other pages.
    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Indexing problem 404 Error #1106379

    Hi,
    Thanks for the feedback, I looked at whoer.net but I don’t see where to test a page, it just shows me my IP info.
    Your DNS screenshot looks good, but I’m not an expert with DNS, for one of my sites my DNS looked good to me but my registrar added a field and flushed the server, and the next day it worked fine.
    So this is why I suggest this, perhaps you could ask?
    I don’t believe this is a theme issue because you said it was working fine until you changed to include the “www” in your domain, and my tests show that the “www” is throwing a 404.

    Best regards,
    Mike

    in reply to: "Page update failed" #1106378

    Hi,
    Thanks for the feedback, I tried changing your theme options to using the Classic Editor, and creating a test page, and then editing it after publishing it. Which worked fine. I then trashed the test page.
    I then tried editing your homepage, which again worked fine.
    Please check.

    **I do note that of the elements I looked at I see you are adding html tags in the title fields, such as <strong>
    this doesn’t seem to be an issue now, but should you ever forget to close a tag the saving of the page will crash, just please be careful.

    Best regards,
    Mike

    in reply to: Same font style for header widget text #1106371

    Hey NoraGTS,
    Sorry for the late reply, I have tried to examine this issue and I can find no difference in the css, font used, font weight, the source code of the widgets from page to page. Yet I do “see” the thicker font.
    So I am stumped. I did look on Google Fonts and found that “Work Sans” looks like your home page header, so I changed the font in your Enfold Theme Options > Advanced Styling > H1
    and now all of your pages look the same, Please clear your browser cache and check.
    There are many other fonts to choose from and you can filter them on Google Fonts if you don’t link this one.
    Please see the screenshot in Private Content area.
    Sorry that this is not the solution you were looking for, but I hope it helps.

    Best regards,
    Mike

    in reply to: Catalogue link opening in a new window #1106366

    Hey B,
    Sorry for the late reply, this sounds like a custom element because we don’t have a “car gallery”
    But assuming that they are created the same on all pages, Try adding this code to the end of your functions.php file in Appearance > Editor:

    function target_custom_script(){
      ?>
      <script>
    (function($){
      $(document).ready(function(){
      $('.av-car-catalogue-wrap a.btn.btn-white-border[target="_blank"]').removeAttr('target');
      });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'target_custom_script');
    

    Then check all of your pages for conflicts, it would be better if you could add a custom class to these so there would be no chance of conflicts.

    Best regards,
    Mike

    in reply to: Install Demo #1106364

    Hi,

    @youi2005
    To open a new thread, please go here and click the full width blue button at the top of the screen. Then explain your issue and include admin login and url in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Cached Instagram images are not loaded #1106362

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Column colors don't change #1106361

    Hi,
    Thanks for your screenshots, but number 2 is the same image of number 1. It would be easier if we could see the site to examine it, but here’s what I would check if I could.
    Is the new column a clone of the first column, have you tried to manually create it without cloning it?
    Please disable your Enfold Theme Options > Performance > JS & CSS file merging and compression and all caching plugins and minifying.
    Then clear your browser cache.
    Ensure you are using Enfold v4.5.7 and your PHP is at least v5.6 and not v7.3+, v7.1 is a good stable version.
    I have not seen this issue before, so I don’t have a quick answer for you.
    Please try putting it online, there are many free temporary WordPress hosts available.

    Best regards,
    Mike

    in reply to: Child Theme Logo and Favicon disappeared #1106265

    Hey Fionadee,
    I believe that I’m seeing them both, Please see the screenshots in Private Content area.

    Best regards,
    Mike

    in reply to: Header Changes on mobile version #1106261

    Hey Leon,
    Thanks for the link, it looks like you have this custom css for a max-width of 479px

    
    .avia-slideshow-inner li .avia-slide-wrap img  {
        min-height: 250px; !important
    }

    Please try removing it.
    If you can’t find it Please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: "Page update failed" #1106255

    Hey YCreative,
    Thank you for the login, please try disabling your plugins and clear your browser cache and try updating again.

    Best regards,
    Mike

    in reply to: Caption Box around text #1106246

    Hi,
    Oh, sorry that was some css I put in the first version way back and didn’t remove it, now it’s gone, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Featured images have disappeared – #1106241

    Hey peanutgraphic,
    Sorry for the late reply, it looks like your custom css is hiding the images:

    .slider-fallback-image {
        visibility: hidden;
    }

    it should be removed or changed to:

    .slider-fallback-image {
        visibility: visible;
    }

    If you can’t find the custom css, Please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: i have never got my passsword! #1106237

    Hey Chenny Liao,
    I believe this is a duplicate request, this was my earlier response on a different thread:
    user: heartvsmind
    password: wIgLFSh(K5ciOI(UiRjt5eSF

    Best regards,
    Mike

    in reply to: Caption Box around text #1106236

    Hi,
    I’m happy to help, I believe your blue margin was back because I didn’t find the css to correct:

    #top.home #av_section_1 {
        background-size: cover !important; 
    }

    I added it for you :)
    I then removed the custom class from your color section and added it to your special heading, then I adjusted you css to this:

    
    #top.home .dm-caption-box-behind-text .av-special-heading-tag, #top .dm-caption-box-behind-text .av-subheading, #top .av-image-caption-overlay-center p {
    background: rgba(0, 0, 0, 0.5);
    padding: 20px !important;
    }
    #top.home .dm-caption-box-behind-text .av-special-heading-tag {
        width: 70% !important; 
    }
    
    #top.home .dm-caption-box-behind-text .av-subheading {
        width: 36% !important; 
    }
    #top.home .dm-caption-box-behind-text {
        background-size: cover !important; 
    }
    #top.home #av_section_1 {
        background-size: cover !important; 
    }
    

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Input Box way too wide. #1106233

    Hey kingwinUSA,
    Thank you for the link to your site, I would like to assist, but I get a login but don’t know the password.
    Please see the screenshot in Private Content area.
    Please provide in the Private Content area.

    Best regards,
    Mike

    in reply to: Click on one area above and it changes area below #1106232

    Hey bemodesign,
    Sorry for the late reply, actually we do have this option, it’s called our Tab Element, please see our demo.

    Best regards,
    Mike

    in reply to: Dropcap Style 1 Custom CSS Not Working #1106230

    Hey eskitaco,
    Thanks for the link to your site, I took a look at your drop-cap shortcode and found that there was a curly quote in the code instead of a straight quote, I corrected.
    I also disabled your css merged in the Enfold Theme Options > Performance > JS & CSS file merging and compression because sometimes it can be difficult to clear, I recommend leaving this off and any site caching until your site is done.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Install Demo #1106222

    Hi,

    @youi2005
    Please start a new thread with an admin login so we can take a closer look at your issues.
    As this is not your thread your info won’t be private here.


    @jeetra
    if you still need help, Please include an admin login and your url in the Private Content area.

    Best regards,
    Mike

    in reply to: Heading font colours #1106221

    Hey Zak,
    Thanks for the link to your site, but I’m quite sure I understand completely, do you mean the heading of each page, or the heading of each grid item?
    Perhaps a mockup of what you would like to see will help. Please try using https://postimages.org/ and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: I can not get my support account password! #1106219

    Hey Chenny Liao,
    Sorry for the misunderstanding,
    user: heartvsmind
    password: wIgLFSh(K5ciOI(UiRjt5eSF

    Best regards,
    Mike

    in reply to: Mobile Menu not working #1106218

    Hey Katie,
    Sorry to hear this, when I checked your site I see that you are using Enfold v4.4.1 with WordPress v5.2.1
    This version of Enfold was before WP5 and you will need to manually update via ftp, because of the changes to Theme Forest.
    Please let us know if you would like a hand with this.

    Best regards,
    Mike

    in reply to: Updated theme and now theme is broken #1106216

    Hey Metallo19,
    Sorry, Enfold has it’s own page builder built-in, the Advanced Layout Builder, other page builders are not recommended.

    Best regards,
    Mike

    in reply to: Column colors don't change #1106215

    Hey noyaholidays,
    Sorry but I can’t see your page, it redirects back to my localhost, please check your url, perhaps an admin login will help us see your settings.
    If you are using a child theme, typically when css is added to the child theme style.css and the css merging is on in the Enfold Theme Options > Performance > JS & CSS file merging and compression the merged file needs to be re-built by saving the theme options again. Sometimes the big blue button “save all changes” is not available to click, so try adding a blank space to the Quick CSS to active the button.
    I recommend not using any merging or caching plugins while building your site.

    Best regards,
    Mike

    in reply to: my website is too slow #1106214

    Hey honkatech,
    Please see this post

    Best regards,
    Mike

    Hey isarivera,
    Typically this occurs when there are un-closed html tags in the page, such as <strong> in a title field.
    Please check, if you are still having issues, Please include an admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: Enfold Gaming video link #1106211

    Hey bemodesign,
    Sorry for the late reply, please try importing the layerslider slide in the Private Content area, then you can edit and adjust to suit.

    Best regards,
    Mike

    in reply to: Caption Box around text #1106210

    Hi,
    Glad to hear that it’s mostly working, typically when css is added to the child theme style.css and the css merging is on in the Enfold Theme Options > Performance > JS & CSS file merging and compression the merged file needs to be re-built by saving the theme options again. Sometimes the big blue button “save all changes” is not available to click, so try adding a blank space to the Quick CSS to active the button.
    I recommend not using any merging or caching plugins while building your site.
    Please try this, and if you still need some help, Please include an admin login in the Private Content area so we can examine.

    Best regards,
    Mike

    in reply to: Cached Instagram images are not loaded #1106208

    Hi,
    Glad to hear you got it sorted out :)
    I’m not sure what happened to you, but I guess it was the cache, sometimes I have to clear it a few times, there is the browser, site, and server cache, and it can be a pain to clear them all.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    Hey Paul,
    Sorry for the late reply, I have taken a look at your page and IE11 is giving errors for the autoptimize plugin, please disable this plugin and check again after clearing your browser cache.
    If this doesn’t help, please disable the Enfold Theme Options > Performance > JS & CSS file merging and compression and clear your browser cache again.
    If this doesn’t help, please disable your plugins, and clear your browser cache.
    If this doesn’t help, please include an admin login in the private content area and allow us to disable plugins and settings temporary so we can be of more assistance.
    ** Also if you are using “JetPack” and disable, please leave disabled, it loses some settings when you disable, so no sense in enabling just for us to disable again :) **
    Sorry for so many steps, but IE11 is a little buggy and I hope we can isolate the issue.
    I checked your site with Edge which is IE11’s replacement and it’s working fine, I also checked with Chrome & Firefox, again with no issues, but I believe you knew that.

    Best regards,
    Mike

Viewing 30 posts - 21,391 through 21,420 (of 35,223 total)