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Viewing 30 posts - 21,001 through 21,030 (of 35,234 total)
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  • in reply to: Error updating from 4.5.4 to 4.5.7 #1115014

    Hi,
    Thank you for the links, and the feedback. Please try this css instead:

    #top div .avia-gallery img {width: 20% !important}

    This will create the 5 columns again.
    I see at the beginning of the thread you asked about trying the beta version, would you still like to try it?

    The easiest and safest way to test an update is to rename your current theme to “enfold-old” via ftp then upload the new “enfold” via ftp and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Blank Pages after Plugin Install #1115009

    Hi,
    Thank you, I tried to edit the About page and found a few javascript errors and the Advanced Layout Builder will not open. Typically this is a plugin conflict. I see that you tried disabling your plugins and it didn’t help, can we also try this?

    Best regards,
    Mike

    in reply to: Fullscreen Slider Stop on 2nd Image #1115001

    Hi,
    Sorry I thought you were saying that you were going to do that.
    I will ask the rest of the team to take a look, perhaps they will see something I missed.

    Best regards,
    Mike

    Hi,
    I tried to debug the post but I can’t find a reason for this, and it seems that creating a new page works well.
    The dev team was not able to recreate the issue, so typically this would point to a plugin, but since it doesn’t happen every time it’s hard to say that is the case. When you disabled the plugins, did you also disable the Toolset plugin?

    Can you try to recreate the page without copy and paste or using the “templates” which may copy the error over.

    Best regards,
    Mike

    in reply to: Blank Pages after Plugin Install #1114777

    Hi,
    It seems that WordFence has locked me out, please check.

    Please see this post about getting your Token

    Best regards,
    Mike

    in reply to: IE11 – Content missing #1114775

    Hi,
    Sorry for the late reply, the 4.5.7.1-beta version in the Private Content area.

    First open it and extract it to your desktop as /enfold/
    Then rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
    Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/

    Now your new version is installed, please check your site. If all is well then “Good Job!” If not then reverse the last rename step above and your site will be restored.

    Best regards,
    Mike

    in reply to: Header transparency + widget icons #1114773

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Bullets #1114772

    Hey Richard,
    Please link to the page so we can see the hidden bullets to investigate.

    Best regards,
    Mike

    in reply to: Log-in to support forum won't work #1114771

    Hey Maria Friis Sørensen,
    I answered your other question about finding your purchase code.

    Best regards,
    Mike

    in reply to: Log-in to support forum won't work #1114770

    Hey Maria Friis Sørensen,
    Please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply and thanks for the login, it seems you are getting a jQuery error, but I couldn’t investigate further because our login doesn’t seem to have full access. Please update us to admin

    Best regards,
    Mike

    Hi,
    Have you tried using the option “Equal Height Columns” in the columns and then some css to align your left-hand image and text vertically.

    Best regards,
    Mike

    in reply to: Fullscreen Slider Stop on 2nd Image #1114755

    Hi,
    Can you clone it to the new server? I recommend the Duplicator

    Best regards,
    Mike

    Hi,
    Thank you for sharing your solution. I think I had too many brackets, but I’m glad you got it sorted out.

    Best regards,
    Mike

    in reply to: Error updating from 4.5.4 to 4.5.7 #1114753

    Hi,
    I took a look at your Error Posts Gallery page /rubio/ and added this css to correct the issue:

    #top div .avia-gallery img {    width: auto !important}

    Please clear your browser cache and check your gallery.

    Best regards,
    Mike

    in reply to: Problem with win10, Internet Explorer 11 #1114752

    Hey Tobias,
    I believe that this has been solved in our beta version. It’s in the private field in case you want to try it. Or you will be notified once the actual patch is available on Themeforest.

    Best regards,
    Mike

    in reply to: Content Slider Text In All Capital Letters #1114750

    Hey gurnz_meadow,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .html_elegant-blog #top .post-entry .td-post-title h1.entry-title, .html_elegant-blog .avia-content-slider .slide-entry-title,h1.asset-headline.speakable-headline {
    text-transform: none !important; 
    }

    Then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: desktop menu missing #1114748

    Hi,
    It looks like you are using Enfold v4.4.1 and your using “header_scrolldown” which is not scrolling down for you.
    Please try downloading the latest theme from your Theme Forest account.
    Then open it and extract the “enfold.zip” file and then extract it to your desktop as /enfold/
    Then rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
    Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
    Now your new version is installed, please check your site. If all is well then “Good Job!” If not then reverse the last rename step above and your site will be restored.

    Best regards,
    Mike

    in reply to: Changed URL #1114747

    Hey deve_n,
    Have you tried adding following code to Functions.php file in Appearance > Editor?

    add_theme_support('avia_no_session_support');

    If you have not, please do so :)

    Best regards,
    Mike

    in reply to: Blank Pages after Plugin Install #1114746

    Hi,
    first, download the theme from your account at Theme Forest.
    Then open it and extract the “enfold.zip” file and then extract it to your desktop as /enfold/
    Then rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
    Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/

    Now your new version is installed, please check your site. If all is well then “Good Job!” If not then reverse the last rename step above and your site will be restored.

    Best regards,
    Mike

    in reply to: Authors'names disappear #1114745

    Hi,
    I was not able to login, please include the url to your login page.
    If I recall correctly didn’t we change the author links with a function? Please try removing that function and checking again.

    Best regards,
    Mike

    in reply to: Polylang #1114740

    Hey imar2,
    I found a similar issue where this was happening for a frontpage and this was the solution:
    In the theme settings -> Frontpage Settings, do not choose any page but leave the dropdown menu on Select page. Then, in Settings -> Reading -> Front Page displays -> Static page -> Front page -> select the main page of the website.

    Since your issue seems to be with the Blog page please try similar steps with the Blog settings.

    Best regards,
    Mike

    in reply to: Few modifications #1114739

    Hi,
    For the testimonial height please try this css:

    #top.page-id-537 .avia-testimonial-wrapper {
    min-height: 235px !important;
    height: 235px !important;
    }

    Best regards,
    Mike

    in reply to: Issue re. privacy for blog categories #1114737

    Hey Tilman,
    Sorry for the late reply, I don’t believe there are any settings for that in WordPress.
    I believe you will need a plugin like this one.

    Best regards,
    Mike

    in reply to: Change Color #1114734

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Fullscreen Slider Stop on 2nd Image #1114733

    Hi,
    I mean that on your site only the first two images show, but I’m not able to reproduce this on my localhost.
    So it doesn’t seem to be caused by the theme, perhaps a plugin is causing this.
    Have you tried to disable your plugins to see if this still occurs?

    Best regards,
    Mike

    in reply to: Ninja Forms not working after latest WordPress update #1114731

    Hi,
    I took a look at your pages from Win10 and on Chrome showned the form, but Edge and Firefox didn’t.
    When I inspected those two browsers they only showed this where the form goes:

    <noscript class="ninja-forms-noscript-message">
        Notice: JavaScript is required for this content.</noscript>

    This leads me to believe that the form is marking these browers as noscript in error.

    Best regards,
    Mike

    Hi,
    The EN version in a bit off because it looks like it was last saved as a default editor page instead of an Advanced Layout Builder page. I saved again for you, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Change Color #1114726

    Hi,
    To change them both at the same time, please try this css:

    #full_slider_1 .caption_framed .slideshow_caption .avia-caption-title,#full_slider_1 .caption_framed .slideshow_caption .avia-caption-content p {
        background: rgba(25,58,97,0.5) !important; 
    }

    Best regards,
    Mike

    in reply to: Fullscreen Slider Stop on 2nd Image #1114724

    Hi,
    Thank you for the login, I checked the element and your settings, but I didn’t see a cause for this.
    I’m not able to reproduce this on my localhost.
    Have you tried disabling your plugins?

    Best regards,
    Mike

Viewing 30 posts - 21,001 through 21,030 (of 35,234 total)