Hi,
Sorry for the late reply and thanks for the login, I found that while my browser inspector was showing that your font on the page was “noticia text” the font was not correct when compared to the font on Google Fonts and it turns out that even though Google showed the font code as font-family: ‘noticia text’; it was really meant to be: font-family: ‘noticia-text’; with a dash.
I added the adjusted css to your WordPress > Customize > Additional CSS
Please clear your browser cache and check.

Best regards,
Mike

Hi,

@Alhaji2017
I believe from your post that you are trying to update from within the theme automatically, but v4.5.5 had an error in it and must be updated via ftp.
The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

Best regards,
Mike

Hi,
Sorry, I tested again in incognito with a clear cache, but the masonry is opening in new tabs for me. Please see the video in Private Content area.

Best regards,
Mike

Hi,

@siljerang
Thank you for the login, I took a look at your site and see that you are installing Enfold for the first time, so you would install the theme via WordPress > Appearance > Themes > Add New, and not the “Update Theme and Plugins from Zip File” plugin, it is only used to update a theme.
I assume that you also tried this and still get the error which I believe is due to your server PHP settings:
Max Upload Size: 2mb
PHP Time Limit: 30 seconds

Please ask your webhost to change the Max Upload Size to 20mb, and the Time Limit to “no limit”, if this doesn’t help please include your ftp access in the Private Content area so we can assist.

Best regards,
Mike

Hi,
Glad to hear, I’m on a PC and it works with Chrome & Edge, for Firefox please try using this css instead:

#top .main_color .btn a.avia-button.avia-color-custom {
     color: rgba(255,255,255,0.9) !important; 
     border-radius: 50px !important; 
     background: linear-gradient(-45deg, #FFA63D, #FF3D77, #338AFF, #3CF0C5) !important;
     border-color: transparent !important; 
     background-size: 600% !important; 
     animation: anime 16s linear infinite; 
     -moz-animation: anime 16s linear infinite;
}

 @keyframes anime {
   0% {
     background-position: 0% 50%;}
   50% {
     background-position: 100% 50%;}
   100% {
     background-position: 0% 50%;}
}
 @-moz-keyframes anime {
   0% {
     background-position: 0% 50%;}
   50% {
     background-position: 100% 50%;}
   100% {
     background-position: 0% 50%;}
}

Best regards,
Mike

Hi,
I’m told that the system updates automatically in the background, so you should be able to login by now, please give this a try.

Best regards,
Mike

Hi,
Glad to hear it’s working for you.
This is a general fix because I still can not see your site, the hosts file edit doesn’t seem to be working for me, although this has worked for me with other sites. Please try adding a custom class to the table or add the page ID to the beginning of the rules so this css will only apply to this one table. Please let us know if you would like to see an example on how to do this.
Future updates will not break this css as long as you have placed it in the Quick CSS field or your child theme stylesheet, if future updates change the table element then this css will do nothing so you should have nothing to worry about.

Best regards,
Mike

Hi,
Thanks for the feedback, although I’m not clear what your fix was, but glad that it is. I tried to reproduce the error on my localhost before I replied, but could not, so this is why I made the recommendations.
Please let us know should you experience this again.

Best regards,
Mike

Hi,

@gilvfr Sorry, I’m not sure what the dev team had changed at the time, but this was from April and it was included in the following version, which was at least 3 versions ago, so if you are using the latest version of Enfold you would have it.
Please open a new thread and explain your issue and how we can see it on your site with admin login in the Private Content area so we can examine. Please also try disabling your plugins to see if the error continues.

Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area.

Best regards,
Mike

Hi,
I changed the function to include a name and email in the from line of the email header and it seems to be working on my localhost mail server, but for some reason, the last letter of the name, “support” in this case, is dropped, so add an extra letter like “supportt”

add_filter('avf_form_from', 'enfold_contact_form_change_from', 10, 3);
function enfold_contact_form_change_from($from, $new_post, $form_params) {
        global $enfold_visitor_from;
        $enfold_visitor_from = $from;
        $from = 'supportt'.'<'.  (Email address hidden if logged out) ' .'>'."\r\n";
        return  $from;
}

add_filter( 'avf_form_mail_header', 'enfold_contact_form_add_replyto', 10, 3 );
function enfold_contact_form_add_replyto( $header, $p1, $p2 ) {
        global $enfold_visitor_from;
        $header .= 'Reply-To: ' . $enfold_visitor_from . "\r\n";
        return $header;
}

here’s a screenshot of the resulting header:

Best regards,
Mike

Hi,
Sorry for the late reply, I took a look at your two sites and what stands out to me on the site that has the issue has a lazy-load plugin & autoptimize, which typically is at the root of many issues. Neither of these are showing on the site that is working correctly, but the issue could be something else, it’s really hard to say because there is no way to test for this that provides feedback, you would need to disable everything including scripts and then test everything one at a time. Unfortunately once the issue is found, most people don’t want to go without whatever plugin or script is causing it and start looking for a way around it.

I can recommend the plugin Page scroll to id to solve this issue, whether it direct linking to an anchor from off-site, same page anchors, or page to page anchors. I’m certain that it will help you. There are a lot of options in it, but the one that seems to help the most is the one that allows it to wait before smooth scrolling to the ID, usually about 300 milliseconds does the trick, it’s just about when the images load so you don’t even know you were waiting.

Best regards,
Mike

Hi,
Sorry for the late reply and thank you for the login. I took a look at the two sites side-by-side and see that the English site had “No Transparency” for the header of the homepage:

I went ahead and changed it for you, assuming that is ok, now the sites look the same. I don’t know why this happened but I have had drop-down options change on me if it was in focus and I used my mouse wheel, just a thought.

Best regards,
Mike

Hi,
Thank you for the great feedback and for sharing your css for future users, that is one of the reasons I included the function here because that thread was so deep it was hard to find :)
Anyways thanks again for your patience, shall we close this then?

Best regards,
Mike

Hi,

@hunter_ncmed Please start a new thread so we can link to the file for you, as this is not your thread you will not see the Private Content area.
Please reply here with the link to your thread so I can find it.

Best regards,
Mike

Hi,
Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top .av-masonry figcaption.av-inner-masonry-content.site-background {
    background: #cde5e6 !important; 
}
#top .av-masonry figcaption.av-inner-masonry-content.site-background .avia-arrow {
    display: none !important; 
}
#top .av-masonry-entry .av-masonry-entry-title {
    text-align: center;
}
#top .av-fixed-size .av-masonry-entry .av-inner-masonry-content {
	bottom: -4px !important;
	padding: 3px 0 0 0 !important;
}
#top .av-large-gap.av-fixed-size .av-masonry-entry .av-inner-masonry {
    right: 20px !important; 
    bottom: 3px !important; 
}
#top .av-hover-overlay-grayscale .av-masonry-entry .av-masonry-image-container {
    -webkit-filter: none !important; 
    filter: none !important;
    background-size: contain !important; 
    background-repeat: no-repeat !important; 
}

#top .av-masonry-entry:hover .av-masonry-image-container {
    -webkit-transform: none !important; 
    transform: none !important; 
    opacity: .5;
	background-color: #cde5e6;
}

Then clear your browser cache and check.
Please see the screenshot in Private Content area.

Best regards,
Mike