Hi,
Sorry for the late reply, and thanks for the login, I took a look at your site and see that you are using Enfold v4.2 with WordPress v5.3.2, so you will need to manually update via FTP because of the API/Token changes with Envato.
The easiest and safest way to update is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

I didn’t find your error: Warning: Cannot modify header information – headers already sent by (output started at /home/intera65/public_html/wp-content/plugins/search-filter-pro/includes/class-search-filter-post-cache.php:1513) in /home/intera65/public_html/wp-admin/post.php on line 223

but this is caused by the plugin search-filter-pro so I recommend disabling until after you update your theme and all plugins, perhaps then the conflict will be resolved.

I also recommend checking with your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so you can test updates on it and your live site will stay up and running untouched. This is a good practice should updating cause any issues that take time to resolve. You can always ask your webhost to help you with setting this up if you want.

Here are some screenshots of what it would look like:

Best regards,
Mike

Hi,
Sorry for the late reply and thank you for the login to the staging site, I see you have the same css in your child theme stylesheet and in your Quick CSS, which can make it a little tricky to manage your styles, you may wish to keep your css in one place.
Anyways I commented out these two lines in both places:

/*#top #header_main > .container .main_menu ul:first-child > li > a {
    line-height: 155px !important;
}*/
/*#top .header-scrolled #header_main > .container .main_menu ul:first-child > li > a {
    line-height: 60px !important;
}*/

and now your mobile menu items are a natural size and expand well within the group, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hey Sam,
Your error message is from Google Maps been disabled in your theme option:

If you want to use Google Maps then please enable it and follow the steps on the option page to setup a Google Maps account with a payment type, and add your API.
Is your contact page suppose to be black with no padding or margin? Your Autoptimize plugin is causing this, I recommend disabling it for a while.

Best regards,
Mike

Hi,
Thank you for the login, I see that you have enabled the menu Description field so I assume that question is solved now.
As for editing your pages I see you have the “Visual Composer” page builder activated and can foresee future issues since Enfold has it’s own built-in Advanced Layout Builder that is not compatible with other builders.
Please disable the other builders.

Best regards,
Mike

Hey bitterlemmer,
Do you mean that you would like a Tiktok social icon in the header or footer next to the others, or do you mean a Tiktok social share button in the box after the posts?
The social share box button will require a request because of the linking involved, but a social icon can easily be added.
You can add more social profiles by following the steps outlined here in our documentation.
Then you can upload your new icon to the Enfold Theme Options > Import/Export > Iconfont Manager from http://fontello.com/
I didn’t find your Tiktok icon on fontello so you will need to find a SVG of it to drag into fontello to create the icon font:

The icon font will be black and white which css will color, so you don’t need to find a colored SVG, it won’t work. But if you find a png with a transparent background then you can convert it here.
Please give this a try and let us know if you need a hand with it.

Best regards,
Mike

Hey peter51,
To get the shortcode of the catalog please use the shortcode wand

and then paste into the accordion in the “text” tab

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
When I examined your site I didn’t find any errors, and saw that you were not using the Enfold Theme Options > Performance > JS & CSS file merging and compression at this time, but in the future if you add a caching plugin or Autoptimize please don’t minify the JS files twice, that is once in Enfold and again in a caching plugin.
Also please don’t enable Enfold Theme Options > Performance > Load jQuery in your footer or have another plugin Load jQuery in your footer, it can cause strange behavior.
So right now I don’t see anything that could be causing an error.

Best regards,
Mike

Hi,
Thank you for the login, I added this css to show the social icons on mobile and I changed the logo container width a little so the burger menu would not be on top of the logo:

@media only screen and (max-width: 767px) { 
	.responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
    display: block !important; 
}
.responsive #top #wrap_all .container {
    width: 92% !important; 
    max-width: 92% !important; 
}
}

please clear your browser cache and check.

Best regards,
Mike

Hey gretabeneforti,
Sorry for the late reply and thanks for the login, I took a look at your contact form and moved your email to the front of the list and added mine to the end and then sent a test that I received in my Gmail spam box, but I did get it, I assume that you have checked your spam box?
So you mail is sent-by: nereide.dnshigh.com and signed-by: francescopagani.com, which seems good, but I don’t see how you have setup your WordPress mail with your mail server. Meaning that typically you would use a plugin to connect to the ssl mail server, was this done by your webhost?
So often a mail server will mark mail as spam if it was sent without logging in, but I’m assuming your webhost did set this up because I got the email signed by you.
Another issue can be some mail servers will mark emails as spam if they don’t have “reply-to” or other mail headers, each webhost can be different.
So if you didn’t get the test email, and you checked your spam box, then please ask your webhost if there is a spam log that shows why, and ask if you need any certain headers in your messages.
Since you said the 4 other addresses are getting the emails, it makes sense that this is related to the mail server.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Sorry for the late reply and thanks for the login and links, but I’m not sure what the issue is, I see that on each page your content is 100% wide with images and text.
I see your table created in the text element, and I assume this is one that you “created manually” instead of using the “table element” but I’m not sure what you mean that you can’t add a table directly under a title? For a title would you use a special heading or a text element?
Do you mean there is too much padding or margin?
Perhaps if you can create a test page/post with a title and table the way you would like to so we can see the issue we can help adjust so you can do this in the future without the issue.

Best regards,
Mike

Hey Andi,
Sorry for the late reply and thanks for the login, I added this css into your Quick CSS to only show the burger up to 1023px and your main menu to start showing at 1024px, which I found to be the size that it shows well at, please clear your browser cache and check.

@media only screen and (max-width: 1023px) { 
	ul#avia-menu > li.menu-item-top-level {
		display: none !important;
	}
	.av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}

Best regards,
Mike

Hey micha_media,
Sorry for the late reply, I have examined your page and found with your grid row container (q:1) you are using two elements with the same ID, one with 1/2 columns and the other with 1/3 columns, so based on the Element Visibility options you have set you seem to want the 1/2 columns to show stacked for 768px (iPad/Tablet) if so Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top.home #wrap_all #kontaktelement_1.av-desktop-hide.av-small-hide.av-mini-hide .no_margin.av_one_half {
    width: 100% !important; 
    display: block !important; 
}
#top.home #wrap_all #kontaktelement_1.av-desktop-hide.av-small-hide.av-mini-hide .no_margin.av_one_half > .flex_cell_inner {
	    transform: translate(25%, 100%);
}

After applying the css, Please clear your browser cache and check.
For (q:2) please try this css:

@media only screen and (min-width: 767px) and (max-width: 770px) { 
#top.page-id-123 #av-masonry-1 h3.av-masonry-entry-title.entry-title {
	    font-size: 20px!important;
}
}

the font-size was set by your child theme to 26px, so 20px seems to work well, but feel free to adjust to suit.
For (q:3) please enable the two articles for 768px so we can adjust.

Best regards,
Mike