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Viewing 30 posts - 18,151 through 18,180 (of 34,221 total)
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  • in reply to: Featured image 'title' is not as expected. #1161198

    Hi,
    Glad Ismael could help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Revolution slider #1160929

    Hi,
    I see what you mean now, I believe you are going to need to create two sliders, one for mobile and one for desktop, and then show / hide with visibility option or css. We don’t work with the Revolution Slider or have a connection with them, but in the Layerslider this is the recommended tactic. In the Layerslider you have the option to create the slider at certain screen sizes so you and adjust the layers for that screen size, or show different layers.
    Perhaps the Revolution Slider has a better way to achieve this within the slider you are using, but we don’t know how to do this with the Revolution Slider, you could ask them in their support forum.

    With the Revolution Slider adding min-height: 100vh; only creates the empty space instead of making it full height.

    Best regards,
    Mike

    in reply to: Center background image on mobiles #1160914

    Hi,
    Thank you for the feedback, when I check your page seems correct for me, but it also seems that your page elements have changed, is this correct? Please include a screenshot of what you are seeing so we can ensure we are seeing the same result.
    You can add screenshots by uploading your images to a service such as postimages.org and pasting the html code, or link given in your post or Private Content area.

    Best regards,
    Mike

    in reply to: Theme Update Issues #1160912

    Hi,

    @acscreativenew
    , yes I don’t recommend the css solution for you but since your original issue was related to css this was the direction I started with until I realized your page didn’t have the same structure as your live site.
    Please try copying the live page shortcode to your dev site, even if only in a test page to see if this corrects, if not please create a plain text file with the live page shortcode, and link in the Private Content area, so we can compare the two pages and debug.


    @mmsdev
    , Please open a new thread so we can assist, as this is not your thread you will not see our comments in the Private Content area and your info in the Private Content area is not private. Thank you for your understanding.

    Best regards,
    Mike

    in reply to: Revolution slider #1160908

    Hi,
    Thank you for the feedback, I see your rev slider on the homepage is working without the space at the bottom, and I see the css is active, please try clearing your browser cache if it still looks broken to you.

    Please open a new thread for each issue, this helps other users find solutions based on the opening subject line quicker and helps keep the thread length manageable and on topic for multiple mods to assist. Thank you for your understanding.

    Best regards,
    Mike

    in reply to: remove logo but keep transprency logo #1160626

    Hi,
    Sorry for the late reply, I see that you using the “sticky header” option, so in this case the header classes do not change on scroll.
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_scroll_script(){
      ?>
      <script>
     (function ($) { 
     $(window).load(function(){
     $('.logo').hide();
     $(window).scroll(function() {
      var scroll = $(window).scrollTop();
      if (scroll >= 10) {
       $('.logo').show();
      } else {
       $('.logo').hide();
      }
     });
    });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_scroll_script');

    Best regards,
    Mike

    in reply to: Revolution slider #1160614

    Hi,
    Sorry for the late reply, I have looked at your draft homepage with the slider, to remove the white space under the slider Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #revolutionslider_1 {
    	min-height: 0 !important; 
    }

    After applying the css, Please clear your browser cache and check.
    Typically I recommend using more targeted css, but I know you will be moving this to your homepage, so when you do please use this css instead:

    #top.home #revolutionslider_1 {
    	min-height: 0 !important; 
    }

    Best regards,
    Mike

    in reply to: Google Map not Loading #1160609

    Hi,
    Glad Ismael could help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Theme Update Issues #1160608

    Hi,
    Thank you for the feedback, I have compared the section of the two sites and I found the structure is not the same, on the dev site you have “Autoclose” twice and the “av-flex-placeholder” is is the second column instead of between the columns:
    2019-11-27-060944
    typically this occurs when a html closing tag is not placed correctly, such as a strong tag in a title field, and the builder tries to correct automatically.
    Since I assume you want the two pages exactly the same for testing, I recommend Enabling the Avia Layout Builder Debugger and copy the page shortcode from the live site and replace the shortcode in the dev site to correct.
    Otherwise you could use the css to correct the dev site, please note I added a custom ID to target this section before I realized the root of the error:

    #top.postid-180 #landing-block-1 #left-landing-block-1,#top.postid-180 #landing-block-1 #right-landing-block-1 {
    	width: 46% !important;
    }
    #top.postid-180 #landing-block-1 #left-landing-block-1 {
    	float:left !important;
    }
    #top.postid-180 #landing-block-1 #right-landing-block-1 {
    	float: right !important; 
    }
    #top.postid-180 #landing-block-1 .flex_column_table.-flextable {
    	display: block !important;
    }

    After applying the css, Please clear your browser cache and check, but I recommend replacing the page shortcode.

    Best regards,
    Mike

    in reply to: Columns centered vetically without being equal height? #1160601

    Hi,
    Thank you for the feedback, I believe I understand now, please try this css:

    #top.page-id-62 #av_section_4 .flex_column_div.first.avia-builder-el-15 {
    	z-index: 2 !important; 
    }

    Best regards,
    Mike

    in reply to: Some pages of the main menu are displayed as categories #1160597

    Hi,
    Glad to hear this solved and you will make this change to your other site because errors like this often behave unexpectedly and could suddenly start occurring.
    We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Burger menu not working for blog post pages on mobile? #1160592

    Hi,
    I’m not sure how that could have happened, I found that you have 2 different menus in your functions.php, and I added the “av-switch-768” class to the second on to make it work correctly, now they both have this class, perhaps you had added your new link to only one of them? I’m glad you were able to add the link back.

    Best regards,
    Mike

    in reply to: Burger menu not working for blog post pages on mobile? #1160328

    Hi,
    Glad to hear, shall we close this then?
    This thread is getting very large.

    Best regards,
    Mike

    Hi,
    Perhaps a better solution would be to use a plugin that would save your intake form to the WordPress backend instead of emailing it, it would probably be easier to read also, I tried searching for you but there are many results so it’s hard to tell which one would be best for you.
    Please try search terms like:
    wordpress intake form plugin
    wordpress question form plugin
    wordpress interview plugin
    etc

    Best regards,
    Mike

    in reply to: Demo issue #1160309

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: copyright information on each photo #1160305

    Hi,
    I have submitted the feature request.

    Best regards,
    Mike

    in reply to: images not being added to sitemap #1160302

    Hi,
    To get the shortcode for a 1/2 column and a video element try opening a new post using the Classic Editor and choose your element with the shortcode wand:
    2019-11-26-054859
    2019-11-26-055230
    then place your video shortcode inside your column shortcode:
    2019-11-26-055711
    Another way to recreate complex shortcodes is to Enable the Avia Layout Builder Debugger and create your shortcodes in the Advanced Layout Builder and below you will see the debugger field:
    2019-11-26-060150
    then copy the code and add to your Classic Editor “text” tab.
    2019-11-26-060548

    Best regards,
    Mike

    in reply to: Social Icon Links Broken – Font Parsing Error #1160273

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Burger menu not working for blog post pages on mobile? #1160272

    Hi,
    Ok, thanks for the feedback and screenshots, I took a look at your sub-menu code in your functions.php and found it was missing the “av-switch-768” class, I have now added.
    To correct your course button I added this css:

    .learndash-wrapper .ld-course-status.ld-course-status-not-enrolled .ld-course-status-action .learndash_checkout_buttons {
        margin: -1.5em .5em !important; 
    }
    
    .learndash-wrapper .ld-course-status.ld-course-status-not-enrolled .ld-course-status-action .learndash_checkout_buttons > div > div > form {
    	margin-top: 1em !important; 
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Burger menu not working for blog post pages on mobile? #1159857

    Hi,
    Thank you, the reason the burger menu is not showing is this code:

     #top .av-burger-menu-main {
       /*to not display magnifying glass on desktop*/
       display: none !important;
      }

    So I disabled this and now the burger shows and I checked your homepage and I still don’t see the magnifying glass on desktop.
    Perhaps this was an error? Please clear your browser cache and check.
    If you find a magnifying glass on desktop that you want to be removed we can help.

    Best regards,
    Mike

    in reply to: images not being added to sitemap #1159853

    Hi,
    Sorry this didn’t help you, but many things changed with Gutenberg and Yoast has been on the forefront of Gutenberg sitemaps.
    Unfortunately, Yoast can not always read our ALB shortcode.
    But I’m glad you have found a solution.

    Best regards,
    Mike

    Hi,
    Sorry, I have not heard back on any solutions yet, not being able to reproduce on our servers makes it tricky.
    What web host are you using? Is this a “managed WordPress” hosting? Web hosts have different “security” settings, perhaps this is relevant.
    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Sticky header increase hight when scrolling down #1159834

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Clone website and change the Child Theme Name doesn't work #1159832

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: images not loading #1159829

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Footer displaying link — "> #1159828

    Hi,
    Glad @ichtarzan was able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Demo issue #1159826

    Hi,
    Thank you, I understand better now, so to have the different entries either square, landscape, or portrait, like in the example page, you need to add tags to the items, I can see this in the source code:
    2019-11-25-052514
    and you need to choose the last layout option:
    2019-11-25-052710
    this is the easiest option, the automatic option you are using will work, but you must format your images before you upload in 16:9, either landscape or portrait, or as a square, this is not as easy, but it does work.

    Best regards,
    Mike

    in reply to: Make mobile header transparency with Enfold Landing Page demo #1159810

    Hi,
    Glad we were able to help, and thanks for sharing your solution, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Photos Above Text on Mobile #1159807

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Unfortunately, I didn’t find this to be true. Please try removing all required field checks from your form, so that all fields could be empty to see if that will allow it to be sent via the phone.
    If so, then try adding the basic “not empty” check back to a few at a time, perhaps the error occurs after “X” number of fields, or it’s some kind of phone memory limit, I’m not sure, but your form is very large.

    Best regards,
    Mike

Viewing 30 posts - 18,151 through 18,180 (of 34,221 total)