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Hi,
Sorry for the late reply, I have tested this on my localhost and was able to recreate this, but I’m unsure of a solution so I have submitted this along with my test results to the dev team to review.
I will reply when the dev team posts a reply to the issue, thank you for your patience.Best regards,
MikeHey conflock,
Sorry for the late reply, are you also using Enfold Theme Options > Performance > JS & CSS file merging and compression or any caching plugins?
If either of these are used you will need to clear these when you change the page elements used. Even though the theme knows to not load an element, it is not enough to trigger a rebuild of the merged or minified files.
To force a rebuild of the theme merged files, disable the merged option and at the bottom of the page you will find: Enfold Theme Options > Performance > Delete old CSS and JS files, enable this and save the theme settings, then reload your frontend, then go back and enable the settings for merging again.
For your caching plugins, they should have a “clear” option.
I recommend only using caching & minifying after your site is finished, in this case use you may only need to do this occasionally, after page rebuilds.Best regards,
MikeHi,
Sorry for the late reply and thanks for the login and ftp access, I checked these and they are working for me. Typically this error occurs when the server is filtering connections with mod-sec, or similar. The demos are imported for our server (kriesi.at), and depending on the server filters this could trigger a false positive.
I believe I can bypass this, but installing a demo will overwrite your theme settings and content, and for a clean demo install we will need to use the reset plugin
So, I wanted to check that this will be ok to proceed?Best regards,
MikeHey Michael Edward Bugden,
Sorry for the very late reply, unfortunately of the 53 items listed above, I have only heard of 2 of these, and if I understand correctly these are not WordPress plugins, but are online services that use API’s.
I would not expect any issues from these. We would not be able to connect you with clients in your field, mostly because we don’t know, but also because most clients seem to prefer their privacy and I would not feel comfortable sharing their info.
I also don’t have any information about: Volcanic, JXT, Recruitive, Loxo, HiringOpps Job board, or Bitrix.
Sorry, I don’t feel that I have been much help with this. Thank you for considering Enfold.Best regards,
MikeHi,
Glad we could help, and thank you for using Enfold and for your patience.
As this thread was started in 2016, I will be closing this thread now.
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeDecember 20, 2020 at 4:42 am in reply to: make horizontal gallery loop instead of stop at last slide #1268710Hi,
Sorry for the very late reply, for v4.7.6.4, the correct edit should be in\wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\gallery_horizontal\gallery_horizontal.jslines 139-155 you would replace with the code from the other thread:prev.on('click', function(e) { if(currentIndex === false) currentIndex = 1; var index = currentIndex - 1; if(index < 0) index = slide_content.length - 1; change_active(index); }); next.on('click', function(e) { if(currentIndex === false) currentIndex = -1; var index = currentIndex + 1; if(index > slide_content.length - 1) index = slide_content.length - 1; if(currentIndex + 1 == slide_content.length) index = 0; change_active(index); });After making this change please clear the site and browser cache, if you are using the Enfold Theme Options > Performance > JS & CSS file merging and compression you will need to clear this also by disabling and then go to the bottom of the page and enable the Enfold Theme Options > Performance > Delete old CSS and JS files option and then save your theme settings, then clear the site and browser cache and check. JS can be hard to clear, so please try a few times.
In the Private Content area you will find a link to the file I edited and tested on my localhost, you can use this if you wish to ensure the edit is correct. Please save a fallback copy of your current file.Best regards,
MikeHey Jasper,
Sorry for the very late reply and thanks for the link, I see that on scroll your large logo is flashing while it moves to the small logo position. But due to your caching, I’m having trouble isolating your custom css, can you please post it and disable it from your site. I can test by injecting it via the browser. Or you could include admin login in the Private Content area so I can test, if you don’t mind.
As for your anchors, I believe the images are being lazyloaded so as the page is scrolled the images show and take their height increasing the height of the page causing the anchors to miss.
To test this try disabling the lazyload option in the theme options. Please also disable any caching & minifying plugins while testing. Then clear your browser cache and check.Best regards,
MikeHi,
Thank you for the kind words, we are all happy to help. There is no extra cost for our support, thank you for using Enfold 🙂
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
@Andreas thank you for the links and login, I found that on your [DE] stagging site the jQuery Migrate theme setting was off, while on the [EN] site it was on.
This was giving the error:Uncaught TypeError: e.indexOf is not a functionit seems that jQuery Migrate is needed.
I corrected this and it seems to work now, please clear your browser cache and check.Best regards,
MikeHi,
Sorry for the late reply, this has been corrected and will be in the next update. Thank you for your patience.Best regards,
MikeHi,
Sorry for the late reply and thanks for the login, I added the css solution posted above in your Quick CSS and it seems to correct the bottom margin of the middle article on mobile, please see the screenshot in the Private Content area.@media only screen and (max-width: 767px) { .responsive #top #wrap_all #main .avia-content-slider-odd > .avia-content-slider-inner > .slide-entry-wrap > .slide-entry.slide-parity-even { margin: 0 0 20px 0 !important; } }As I understand you tried this and didn’t see this result? Perhaps try clearing your browser cache and check again.
Best regards,
MikeDecember 20, 2020 at 1:19 am in reply to: Portfolio grid: space between the items (but not on the outer edges) #1268698Hi,
Sorry for the late reply, your test page seems to have been removed, do you have a new URL?Best regards,
MikeHi,
Sorry for the late reply, please try changing the z-index of the element like this:(function ($) { $(window).scroll(function() { var scroll = $(window).scrollTop(); if (scroll >= 20) { $("#avia-messagebox-").stop().fadeTo('fast', 0).css({'z-index':'0'}); } else { $("#avia-messagebox-").stop().fadeTo('slow', 1).css({'z-index':'10'}); } }); })(jQuery);I’m not sure that the z-index of “10” is correct for when it is in view, so please try adjusting this to suit.
If this doesn’t help, please include an admin login in the private content area so I can test.Best regards,
MikeHi,
Sorry for the late reply, glad this helped. For your footer widget bullets, first we will adjust your widget HTML by adding a custom class to the unordered tag like this:<ul class="footer-bullets">

this allows us to target them directly without affecting other bullets.
Then we will add a span tag around the plain text in your lists, so the color we assign to the bullet is not applied to the text, like this:<li><span>Comanda Online</span></li>

Then we will add this css in your Quick CSS:ul.footer-bullets > li { list-style: disc !important; margin-left: 18px; color: #00bbd4 !important; } ul.footer-bullets > li > span { color: #99a9b5 !important; }then the result is:

I did this for you, so you can see this in action and examine the result.
Please clear your browser cache and check.Best regards,
MikeDecember 19, 2020 at 6:37 pm in reply to: Vimeo video links don't work any more (black screen) #1268674Hi,
Sorry for the late reply, I created another test page on a different server by copying your test page ALB shortcode, and in comparing the source code with your test page I note that theavia-iframe-wrapdiv is missing from your element:

yours is the lower image.
I imagine this is also happening on your test environment, and you also tested with no plugins or custom scripts. I don’t know why this would occur, I tried many combinations of the theme settings to recreate your error but I could not.
I am also out of ideas, since the code block element is working for you to show the video, do you think this will suit your needs so that you can move forward on your project?Best regards,
MikeHi,
Sorry for the late reply, I did find this layerslider support ticket for a parallax scrolling effect, but I believe this is for parallax within the layerslider. Please see if this helps.
I believe your best option is to use an image as the parallax background of a color section.Best regards,
MikeHi,
Sorry for the late reply and thanks for the video, on your homepage slider, and on first load, the buttons seem to be overlapping each other:

this image includes “Ajouter au panier” & “Voir les détails” as seen here in the source code of the page:

Yet this only seems to occur on first load of the slider, once the slider rotates the new products the buttons don’t seem to overlap, for example this is the same product before and after the slider rotates, I used the slider arrows to go back to the same product:

I believe that this might be due to a conflict in the use of “visibility” which the slider is also using to cycle though the products and for the hover effect.
I notice that your css is targeting the class “product-type-simple” but this is not a class that every item has, and your css is also hiding the class “button” without specifically pointing to which the button to hide.
OK, so perhaps using “display: none” instead of “visibility: hidden” and use “:not(.show_details_button)” to only target the add-to-cart button, like this:#top.home .avia-content-slider-inner .button:not(.show_details_button) {display: none !important;}Please note that when you use “display:none” the space it uses is also removed, so you won’t need to use the “margin-left: -50%!important;” css to move the “show_details_button”.
So please review your css for the buttons and model this.Best regards,
MikeDecember 17, 2020 at 3:10 pm in reply to: Portfolio grid: space between the items (but not on the outer edges) #1268139Hi,
Glad to hear this helped, for mobile please try this css:@media only screen and (max-width: 767px) { #top #wrap_all #geschichte > div { padding-right: 0 !important; } }Then clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the late reply and thanks for the feedback. This time I commented out this css in your child theme stylesheet:/*Bordure des images*/ /*.avia_mega_div > .sub-menu li > span.mega_menu_title > a:nth-child(1) {border: solid 1px #cca752!important;}*/then I added this css:
#avia-menu .avia_mega_div > .sub-menu li > span.mega_menu_title > a > img:nth-child(1),#avia-menu .avia_mega_div > .sub-menu li:hover > span.mega_menu_title > a > img {border: solid 1px #cca752!important; transform: none !important;}then I added the closing H6 tags, now the gold border is only around the image.
Please clear your browser cache and check.Best regards,
MikeHi,
Sorry for the late reply, I find that the OpenStreetMap image is not showing for me, I only see an empty box, do you have any lazy loading plugins, or any caching or minifying plugins with a lazy loading option? Since the box seems to be holding it’s height without the image showing for me, this is probably not the cause I first thought it was.
I also found that if you go to #join (tickets) and then #venue, back and forth, the highlighting seems fine until you go to #hotel, or if you go to #hotel first.
Do you have sections with the same ID for different widths? Such as one #venue for mobile and one for desktop, thus having two sections with the same ID?
Can I login with an admin login and investigate further? Is this a “live” site, can I test some changes, deactivate plugins & scripts, if I restore them back?Best regards,
MikeHi,
Sorry for the late reply, for the homepage socket please try this css in your quick css field:@media only screen and (max-width: 767px) { #top.home #socket > div { padding-left: 0 !important; padding-right: 0 !important; } }For your footer widgets, at 768px, please see the first screenshot below it highlights the margin-left of the columns to give a better view of the column widths. So this is using:
margin-left: 6%; width: 20.5%;In the second screenshot, I tried to max the column width and reduced the margin to 1%, but it is not enough for your link “MANAGED VULNERABILITY” to form one line.
margin-left: 1%; width: 24%;The widgets don’t have any inner padding or margin that can be removed, so for this screen width and the length of these links, they don’t fit.
Best regards,
MikeHi,
Sorry for the late reply and thanks for the FTP access and the admin login, I was able to import your demo by editing the import file and changing all of the links to the demo files from our server to yours. Yigit had uploaded all of the demo images earlier so when the new import file ran it imported from your server and not ours. Please clear your browser cache and check.
I have seen a few cases where the client web host mod-sec would though a false positive while importing, I’m not sure this is your issue, but it might be. Typically importing the demo is the only issue in these cases and building and editing the site later has no further issues.Best regards,
MikeHi,
Thank you for the feedback, for the socket I added this css to your quick css:#socket > div { display: flex !important; flex-wrap: wrap !important; } #socket .social_bookmarks { float: none !important; margin: auto !important; position: relative; width: 100%; display: flex !important; justify-content: center; } #socket .sub_menu_socket { float: none !important; margin: auto !important; } #socket #avia3-menu { margin-left: 0px !important; justify-content: center; display: flex !important; } #socket > div > .copyright { order: 3 !important; padding-top: 20px; } #socket > div > .social_bookmarks { order: 2 !important; } #socket > div > nav { order: 1 !important; padding-top: 0 !important; }This centers the items and orders the menu first, then the social icons, and the copyright last, please see the screenshot in the Private Content area, and clear your browser cache and check.
Best regards,
MikeHi,
Glad to hear that this is sorting out. You could change the light blue color in your general styling, if you remove the child theme custom css:#header_main { background: aliceblue !important; }because the child theme stylesheet is designed to override the theme settings. Or you could just change the color in this css.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
Thank you for the link, this is a nice looking setup, but it is a custom solution. I would recommend looking for a plugin to achieve this or similar.Best regards,
MikeDecember 15, 2020 at 3:06 pm in reply to: Portfolio grid: space between the items (but not on the outer edges) #1267486Hi,
Thank you for pointing that out, so instead of removing the right margin on every fourth item, let’s remove 25px of right side padding to make up this difference.
So please remove this part of the css:#av-sc-portfolio-1 > div > div.grid-loop-4 > article, #av-sc-portfolio-1 > div > div.grid-loop-8 > article, #av-sc-portfolio-1 > div > div.grid-loop-12 > article, #av-sc-portfolio-1 > div > div.grid-loop-16 > article, #av-sc-portfolio-1 > div > div.grid-loop-20 > article, #av-sc-portfolio-1 > div > div.grid-loop-24 > article, #av-sc-portfolio-1 > div > div.grid-loop-28 > article { margin-right: 0 !important; }and add this css:
#geschichte > div { padding-right: 25px !important; }Then clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the late reply, I would recommend adding the “fontello.woff2” font which is missing from here:
/wp-content/uploads/avia_fonts/fontello/fontello.woff2
I linked to a copy in the Private Content area that you can use to upload via FTP.
I re-ran the webpagetest.org test on your site from their “Cape Town, South Africa” test server and the results were much better, perhaps some of your webhost’s adjustments are helping. Please check the link below.Best regards,
MikeDecember 14, 2020 at 2:48 pm in reply to: Slider Beschriftung verschwindet bei Ausrichtungswechsel #1267165Hi,
Glad to hear you were able to sort this out, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
Mike -
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