Forum Replies Created
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Hey Esteban,
Sorry for the very late reply, so you are trying to use a different menu for the mobile menu than the desktop menu? Enfold doesn’t have an option to use a different menu for mobile, so could you please include an admin login so we can examine how you are trying to achieve this.Best regards,
MikeHey brunet77,
Sorry for the very late reply, did you set the Enfold > Privacy & Cookies > Default Cookie Behaviour to the first option? The option will enable all cookies by default, and thus enable the services such as google analytics. Try to set it to the third option (User must accept and must opt-in, only essential cookies selected).

Best regards,
MikeHi,
Sorry for the very late reply and glad to hear you sorted this out for the buttons, can you post a link to where we can see the tooltips. Is the shortcode showing on the frontend, or is it just not working?Best regards,
MikeHi,
Entschuldigen Sie die sehr späte Antwort, da ich die Frage verstehe, die Sie wissen wollten, warum Sie eine Größe für die SVGs festlegen müssen. Dies liegt daran, dass SVGs keine Pixelgröße haben wie Bilder. WordPress unterstützt SVG noch nicht nativ. Wenn dies der Fall ist, bin ich sicher, dass dieses und andere SVG-Probleme behoben werden. Ich glaube, dies ist ein Thema, das im Kern und nicht von einem Thema aus behandelt werden sollte.
Bitte beachten Sie, dass Sie in Ihrem obigen Codebeispiel einem Bild eine ID gegeben haben, diese jedoch auf jeder Seite nur einmal verwenden sollten. Stattdessen sollten Sie den Bildern eine Klasse geben, die auf jeder gewünschten Seite so oft verwendet werden kann.— Translated with Google —
Sorry for the very late reply, as I understand the question you wanted to know why you must set a size for the SVG’s, this is because SVG’s don’t have a pixel size as images do. WordPress doesn’t support SVG natively yet, when they do I’m certain this and other SVG issues will be sorted out. I believe this is an issue that should be addressed at the core and not from a theme.
Please note that in your code example above you gave an ID to an image, but you should only use an ID once on any page. Instead, you should give the images a class, which can be used as often on any page you wish.Best regards,
MikeDecember 27, 2020 at 9:59 pm in reply to: BUG: content no longer showing after editing copyright field via theme options #1269883Hi,
Sorry for the very late reply and thanks for the login, I took a look at your live set and your staging site and I don’t see a difference, and the shortcode in the socket seems to be working on both sites. I assume that you were able to sort this out. Please let us know if you need further assistance with this.Best regards,
MikeDecember 27, 2020 at 9:41 pm in reply to: Design problems with The Modern Events Calendar, Enfold and Woocommerce #1269882Hey Asterios,
Sorry for the very late reply, I installed Modern Events Calendar Lite & WooCommerce and found the error for the broken monthly view. To correct please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.mec-month-container > dl > dt { clear: right !important; }Then disable Enfold Theme Options > Performance > JS & CSS file merging and compression and enable Enfold Theme Options > Performance > Delete old CSS and JS files and the clear any caching plugins and your browser cache, and then check.
If this doesn’t help then please create a test page with the Modern Events Calendar shortcode for the monthly view so we can examine it.Best regards,
MikeHi,
Sorry for the very late reply, to create your own link in the socket that will open the cookie notice bar on click we will have to use a jQuery script. The element is shown when a class is removed from the container.
First to create the link please use this HTML with the custom class:<a class="show-cookie-consent">Show Cookie Consent</a>then add this code to the end of your functions.php file in Appearance > Editor:function custom_show_cookie_consent_script() { ?> <script> (function($) { $('a.show-cookie-consent').on( 'click', function(e) { e.preventDefault(); $('.avia-cookie-consent.avia-cookiemessage-top.cookiebar-hidden').removeClass('cookiebar-hidden'); }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_show_cookie_consent_script');Best regards,
MikeHey Stilecatalini,
Sorry for the very late reply, this sounds like you are experiencing the fixed background limitation of the mobile IOS.
You will need to change the background to scroll for these devices. Please try this css in your General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 1024px) { .avia-safari #top .avia-full-stretch{ background-attachment: scroll !important; } }Then clear your browser cache and check.
Or you can try this technique.
If this doesn’t help then please link to a page with the issue.Best regards,
MikeHi,
Sorry for the very late reply, to change the blog element grid layout for mobile landscape, we will use this demo page as the example.
Currently the landscape view is like this:

We will use this css in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 767px) and (orientation: landscape) { .responsive #top #wrap_all .avia-content-grid-active .slide-entry-wrap > .slide-entry { width: 100% !important; margin-left: 0 !important; } .responsive #top #wrap_all .avia-content-grid-active .slide-entry-wrap > .slide-entry > a { width: 50% !important; float: left !important; margin-right: 10px; } .responsive #top #wrap_all .avia-content-grid-active .slide-entry-wrap > .slide-entry > .big-preview.single-big.audio-preview { display: none !important; } }
With this you will note the max-width is 767px for small mobile, if you want it to work for tablets also, change the max-width to 1024px. This code will also work across your whole site, I recommend limiting it to a single page by adding the page id to the “#top” like this.responsive #top.page-id-1028 #wrap_all .avia-content-grid-active .slide-entry-wrap > .slide-entry
After applying the css, please clear your browser cache and check.
If you find this is not working for your page, please include a link to your page so we can examine it.Best regards,
MikeDecember 27, 2020 at 2:46 pm in reply to: Graphic Elements rendering only AFTER leaving the browser window when scrolling #1269862Hi,
Sorry for the very late reply and thanks for the login. I first tested your page with Chrome on Windows 10 and found the late loading elements, the adjustments I would recommend is to not load jQuery in the footer at Enfold Theme Options > Performance > Load jQuery in your footer, if you are going to use the “a3 Lazy Load” plugin you should disable the Enfold Theme Options > Performance > Lazy Loading option, but I would recommend first disabling the plugin and use the theme option to ensure the late loading is not caused by the plugin.
Please try these changes and then deactivate your Enfold Theme Options > Performance > JS & CSS file merging and compression and enable the Enfold Theme Options > Performance > Delete old CSS and JS files Then clear your browser cache and check.Best regards,
MikeHey Dom,
Sorry for the very late reply, and thanks for the link to your page, I see the videos you are trying to post, the elements are returning this error in the DOM:instagram error: invalid instagram resourceyet there is no error in the browser console. It looks like you can not display the Instagram videos without the branding that is included with their embed links.
Your page layout looks like you just want to show the videos, I would recommend self-hosting your videos on your site considering the number of times Instagram made changes this past year. You could also link to your Instagram page if you wish.
I also tested the Instagram embed code in a code block element this does work, but it includes branding and wouldn’t look good in your portfolio section. Interestingly I tried several Instagram video download websites, hoping to get the direct link to the video(s), but none of these worked either.Best regards,
MikeHey Daniel,
Sorry for the late reply, and thanks for the link to your site, I see that you are using v4.7.6.3 which creates a pagination link like:/blog/page/2/
Please try updating to v4.7.6.4, you should find the link structure is now like:/blog/?avia-element-paging=2There had been some scripts posted to adjust the pagination in other threads, if you added any of these to your functions.php please remove them, they were temp fixes. I assume you are not using these, but I wanted to point that out anyway.
Best regards,
MikeHey Technoh,
Sorry for the late reply, thanks for sharing your code, but the theme already places the search icon and form next to the burger menu when it is enabled:

at Enfold Theme Options > Main Menu > Append search icon to main menu
So perhaps because you have this option disabled, when you try adding it though your theme edits the same classes are used and it doesn’t show due to the css from the theme option.
Please try using the theme option instead.Best regards,
MikeDecember 26, 2020 at 11:33 pm in reply to: contact form does not accept email-addresses containing '+' in localpart ! #1269838Hi,
Thank you for the feedback, this has been reported to the dev team, once we hear back we will reply here. Thank you for your patience.Best regards,
MikeHi,
Sorry for the very late reply, and thanks for the link to your page, when I check for mobile each section leads with an image and then text, this seems to be the way you wish for, correct?Best regards,
MikeHi,
Sorry for the very late reply and thanks for the login, I tested your page image links but I found that some of them are being redirected with your Yoast plugin, please check your “Redirects – Yoast SEO” options and remove the appropriate entries.Best regards,
MikeHi,
Sorry for the very late reply and thanks for the link to your page, the brown area for the waterfall in your screenshot is explained here.Waiting for an available connection (You’ve hit HTTP/1.x’s maximum connections per host, or HTTP/2’s maximum concurrent streams)
Best regards,
MikeHey rixi,
Sorry for the very late reply and thanks for the link to your page.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 630px) { #top #plugins .av-section-tab-title { padding: 5px 10px 0px 10px !important; width: 18% !important; } #top #plugins .av-tab-section-tab-title-container { background-color: #F1F1F1 !important; } #top #plugins .av-inner-tab-title { font-size: 10px !important; } #top #plugins .avia-tab-title-padding-none .av-outer-tab-title { left: 12px !important; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey DimitriMTM,
Thank you for the login and test page, I cloned your element and removed the HTML from the title fields. I also added a custom ID to the elementtest_icon_grid
To add a background color to the titles, as your inline HTML would have created:#test_icon_grid .av_icongrid_title { background-color: #ffc000; color: #ffff03; }To remove the animation and just display the txt:
#test_icon_grid li .avia-icongrid-flipback,#test_icon_grid li .avia-icongrid-front { transition: none !important; }I added this to your test page via a code block element, please clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the late reply, I tried setting min heights for the color sections that contain plugin shortcodes, without success.
I note the menu highlighting seems fine until “Venue” and then all menu items after are offset by one.
I also see that you are getting an error in the browser console because your child theme functions.php is pointing to a fileavia-snippet-sticky-header.jsthat doesn’t exist with this:add_action( 'wp_enqueue_scripts', 'wp_change_sticky_header_script', 100 ); function wp_change_sticky_header_script() { wp_deregister_script( 'avia-sticky-header' ); wp_enqueue_script( 'avia-sticky-header-child', get_stylesheet_directory_uri().'/js/avia-snippet-sticky-header.js', array('avia-default'), $vn, true); } add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1); function avia_include_shortcode_template($paths){ $template_url = get_stylesheet_directory(); array_unshift($paths, $template_url.'/shortcodes/'); return $paths; }I commented this out as you don’t have a child theme
/shortcodes/directory, nor an/js/directory.
Then I added this code as a workaround:function custom_script() { ?> <script> (function($){ $(document).ready(function(){ $.fn.isInViewport = function () { let elementTop = $(this).offset().top; let elementBottom = elementTop + $(this).height(); let viewportTop = $(window).scrollTop(); let viewportBottom = viewportTop + $(window).height(); return elementBottom > viewportTop && elementTop < viewportBottom; }; $(window).scroll(function () { if ($('#venue').isInViewport()) { $('li#menu-item-138').addClass("current-menu-item"); $('li#menu-item-139').removeClass("current-menu-item"); } else { $('li#menu-item-138').removeClass("current-menu-item"); } if ($('#hotel').isInViewport()) { $('li#menu-item-139').addClass("current-menu-item"); $('li#menu-item-138').removeClass("current-menu-item"); $('li#menu-item-140').removeClass("current-menu-item"); } else { $('li#menu-item-139').removeClass("current-menu-item"); } if ($('#team').isInViewport()) { $('li#menu-item-140').addClass("current-menu-item"); $('li#menu-item-139').removeClass("current-menu-item"); $('li#menu-item-141').removeClass("current-menu-item"); } else { $('li#menu-item-140').removeClass("current-menu-item"); } if ($('#sponsors').isInViewport()) { $('li#menu-item-141').addClass("current-menu-item"); $('li#menu-item-140').removeClass("current-menu-item"); } else { $('li#menu-item-141').removeClass("current-menu-item"); } }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');This seems to be working well for desktop, please clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the late reply, I was not able to determine the cause for this but I was able to create a work-around, I added this script to your child theme functions.php:function custom_script() { ?> <script> (function($) { $('a[href*="#"]:not([href="#"])').click(function() { var target = $(this.hash); var width = $(window).width(); if ( width >= 1024) { $('html,body').stop().animate({ scrollTop: target.offset().top - 100 }, 'linear'); } }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');This only works on screens wider than 1024px, and adjusts the offset based on anchor clicks. The primary target is desktop devices.
Please note that if you test this script on a desktop device, resized to a mobile view, you will need to reload the page to test, actual mobile devices will not load the script correctly.
Please clear your browser cache and check.Best regards,
MikeDecember 24, 2020 at 2:46 pm in reply to: shifting the title and subtitle in the slideshow ( responsive design) #1269754Hi,
Glad to hear this helped, for your biography page I see that you have a color section with a background image, with a 2/3 text block in the color section. With this setup at 768px (tablet) the text is over about half of your image (1)
as the screen width becomes larger the text floats to the right until the text is next to the image, as in your friend’s screenshot.
On my desktop the text is just a little over the image and looks good, perhaps adding a transparent background color to the text would help display the text better, but this would not help when the text is over most of the image.
Your mobile solution works well.
Anyways, I would suggest using a grid row element, with two cells, and the image on the left and the text on the right, this will help keep the text off of the image (2)
I created a test page to show what I mean, please see the link in the Private Content area.
So please review this and see if this might work for your vision of your site.
Merry Christmas and a Happy New Year 🎄Best regards,
MikeHi,
Thank you, I noticed that your logo was off-center so I uploaded a new one so I could continue with the css changes.
I then added this css:@media only screen and (min-width: 989px) { #top #header.av_header_transparency.av_alternate_logo_active .logo > a > img { min-width: 100px !important; opacity: 1 !important; } #top #header.av_header_transparency.av_alternate_logo_active .logo > a > span > img.alternate { opacity: 0 !important; } }This seems much smoother now, please clear your browser cache and check.
Best regards,
MikeHi,
Glad to hear you were able to correct this manually, I can imagine it was not fun, but it is better to correct the HTML tags than try to use css to just change the color. Well done, we will close this now. Thank you for using Enfold.
Merry Christmas and a Happy New Year 🎄Best regards,
MikeHi,
Glad we were able to help, as requested we will close this now. Thank you for using Enfold.
Merry Christmas and a Happy New Year 🎄For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Thank you for the login, but it is not admin so I can’t see the theme or WordPress options.Best regards,
MikeHi,
Thank you for the feedback, I do see that on the product page changing the quality doesn’t change the price. I see in my browser console there is a javascript error forhttps://[strange-domain].xyz/scripts/trackjs.jsif you can disable your tracking script to test it would help. Javascript errors can cause strange issues, also please check that you are not forcing jQuery to load in the footer at Enfold Theme Options > Performance > Load jQuery in your footer
I’m still not clear on how this is working, so it looks like the woocommerce element is loading with data, is this data dynamic from the plugin? Or does the plugin update the woocommerce database on a schedule?Best regards,
MikeHi,
Sorry for the late reply, I tested this on a clean install and with CSS and JS compression options deactivated, and “Load only used elements (recommended)” activated, vs “Always load all elements”, and I see quite a difference in element related files.
Do you mean that you don’t see any difference? Are you using object caching on your server(s), I recall an issue with object caching taking a while to clear. Perhaps this is why you are not seeing a difference?
Do you host all of your sites on the same server or server configuration?
Although I do see a couple of elements loading (css & js) that I would question why are loading, but I would not say there are “tons”.Best regards,
MikeHi,
Thank you, we will close this now. Thank you for using Enfold.
Merry Christmas and a Happy New Year 🎄For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
Mike -
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