Forum Replies Created
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August 27, 2020 at 1:46 pm in reply to: Empty link in special headings – problem after update #1241202
Hi,
When you say that you edited the page and this occurred, were you editing this one special heading or just the page in general?
Please explain what change you made so we can reproduce.
Above you wrote that the “worst thing” is that your templates have the links set in your special headings, so I tried to load some of your templates on a new un-published page and they would not load, but it makes me think that the issue is that your template is corrupt and each time you load it you see empty links?
Templates can contain errors that are reproduced each time it is used, in this case the template should be deleted and recreated from scratch.
If the templates are not the issue that is fine, but I wanted to point that out.Best regards,
MikeAugust 27, 2020 at 1:02 pm in reply to: Pb Editeur de formulaire plugin Thrive Leads et Enfold #1241192Hi,
@Ge Ga, recently Thrive Leads has given us a testing version and we have given Thrive Leads a testing version of Enfold, but so far neither of us has found a solution.
Please note that the error is a result of Thrive Leads, Woocommerce, & Enfold
If Woocommerce is disabled Thrive Leads & Enfold work together, this makes the issue more complex.
We will leave this thread open and post any updates here.Best regards,
MikeAugust 26, 2020 at 2:16 pm in reply to: PRODUCT TITLE IS NOT H1 and FILTER IS NOT TRANSLATE in Enfold Woocommerce #1240919Hi,
Thank you for the feedback, the files you downloaded were the same as the ones that are included with the theme, so to change the translation you will need to open the pt_BR.po file (your language) with the Poedit software and search for the terms that you wish to change and then save and upload the pt_BR.po & pt_BR.mo files to your site again.
Please see this video starting at 0:36 you will see how to search for a term and add your own translation.
Please try to change a couple of terms and save the file at\wp-content\themes\enfold\lang\pt_BR.pothen check your page.
I would be happy to check your pt_BR.po & pt_BR.mo files after you make a few changes if you find it is not working for you, just upload to somewhere like Google Drive or DropBox or even your site, so I can download and test.
If this is not clear to you then I will make a video for you showing one term being changed, just let me know which term and the translation.Best regards,
MikeHi,
Sorry, I believe that I understand now. So to have a different mobile menu link than the desktop menu item you will need to create two menu items for each one, like this:

Then add the classes “only_desktop” or “only_mobile” to each item and ensure each link is pointing to a valid section ID, like this:

Then you would add this css to your Quick CSS, but you already did this step.@media only screen and (min-width: 769px) { .only_mobile { display: none !important; }} @media only screen and (max-width: 768px) { .only_desktop { display: none !important; }}Now can test the English mobile menu, when the English desktop menu is shown the menu item for the desktop color section will be shown, and the same for the mobile menu items. I only edited the English home page and the English menu, so please review and try to make these same changes for your other menu.
Please note that when you add custom ID’s to elements do not add the “#” such as “#topup”, only use “topup”, also ID’s can not start with a number, so I changed “3dup” to “threedup” & “threedup2”
Please clear your browser cache and check the English mobile menu.Best regards,
MikeHi,
Thank you for the feedback, I was not able to reproduce this error on my localhost and I didn’t find a cause for your issue, but I did find a similar issue on another site and I tried the compare settings and adjust my localhost to the same, without success.
I have asked the rest of the team to review.
Can you post a copy of your .htaccess file, perhaps there is a rule that is causing this.
I just wanted to let you know we are still working on this.Best regards,
MikeAugust 25, 2020 at 12:44 pm in reply to: Menu bar incompatible with Google mobile indexing? #1240648Hi,
OK, well the “Crawl anomaly” is a different issue than the “text too small to read, & clickable elements too close together” error in the “live test” results.
“Crawl anomaly” typically is due to server speed at the time of the crawl, but it could be other issues like this.Best regards,
MikeHi,
This is the only snippet I could find, I notice that above the snippet the user posted I think it’s impossible to integrate it in the Toolset Options but later wrote I can choose to open the Avia Layout Architect just as the other post types
Sorry I do not use the Toolset plugin, so are you able to open the Avia Layout Architect just as the other post types, or are you trying to “integrate the Toolset Options” which may not work?
Also when you are checking your pages are you publishing or “previewing”? If you are previewing then try publishing first and then view your changes.Best regards,
MikeHi,
Sorry, I forgot this is not your thread so you can’t see the Private Content area, here is the link, I will remove it in 12 hours.
https://www.dropbox.com/sh/s10lrgtd2qm0kdu/AAB2pBFIWW2aFAdoBlqW1hwsa?dl=0
Please let us know if this works for you, after you clear your browser cache.Best regards,
MikeHi,
Glad to hear, I added the script to the English homepage in a code block and it is working now.
Please clear your browser cache and check.Best regards,
MikeAugust 24, 2020 at 1:40 pm in reply to: Empty link in special headings – problem after update #1240361Hi,
Thank you for the login, I checked the two pages that you linked to and didn’t find any “empty links”, on both pages the special headings that have a manual link option set and the url field is empty, and on the front end there are no links, as it should be.

Where do you see the empty links? Please include a screenshot.Best regards,
MikeAugust 24, 2020 at 12:59 pm in reply to: Problems with the Header and Masonry for Posts not showing up #1240349Hi,
Ok I didn’t realize that you had changed the page elements, can you recreate the page so we can see the error, I can not recreate the error on my localhost with a clean install. We just had an issue with the tab section and non-latin characters, so I also tested replacing my post titles with Greek text, but the post slider on my localhost worked correctly.Best regards,
MikeHi,
Glad we could help, I assume we can close this now, but I like to ask first.
Is there anything else we can assist with on this issue?Best regards,
MikeHi,
The dev returned a patch for non-Latin characters, please save a copy of your current tab_section.php for fallback at:
\wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\tab_section\tab_section.php
Then replace it will the one linked in the Private Content area.
Then clear your browser cache and check.Best regards,
MikeAugust 24, 2020 at 3:58 am in reply to: Empty link in special headings – problem after update #1240228Hi,
I believe I understand, you have special headings that have a manual link option set but the url field is empty, and since the update these now show as empty links :)
Do these have an empty href attribute or are they just an “a” tag inside of the “h” tag?
I tried to recreate this error by using the same setting as your screenshot, and trying different other settings in the special heading element, but I couldn’t. In my tests, the special heading can have the manual link option set and have the url field empty and not create an “a” tag or empty link on the front end.
I would like to investigate this more but it looks like I will need to see your site. I assume you have already tried to disable your plugins, scripts, caching, minifying, etc as normal?
Perhaps you could check your database by adding this line to your wp-config.php just before this :/* That's all, stop editing! Happy blogging. */
define('WP_ALLOW_REPAIR', true);
then go to your-site.com/wp-admin/maint/repair.php

and run the repair.
You could also try a Transient Cleaner plugin, I’m thinking that something was saved incorrectly from the update and perhaps one of these will correct it.Best regards,
MikeHi,
In this case the PHP function is a server-side event, getting the screen width is a client-side event, wordpress’s answer for this is the “wp_is_mobile()” function, but this relies on user agent sniffing and not actual screen size, mixing these two methods is not ideal.
Since you only want to change the text of the tab for mobile devices when in profile, I would recommend a jQuery script instead of the function.
Would you be interested in this as a solution?Best regards,
MikeHi,
Glad to hear you liked the second one, since I couldn’t make the flip box page behave like the masonry page, this css will make the masonry page behave like the flip box page.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.avia_desktop.avia_transform3d .av-masonry-animation-active .av-masonry-entry.av-masonry-item-loaded .av-inner-masonry,.fc_card-container { animation: growin 1s !important; -webkit-animation: growin 1s !important; } @keyframes growin { from { transform: scale(0); } to { transform: scale(1); } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
This is a strange issue since your site is crashing the same day each month, but I think we may be on the right track with checking if the field is cleared when the file merging option is disabled, we will see what your host finds. For other ideas, do you know if your host checked your server’s “cron jobs” for something that might also be running every month?
If your site is a Multisite, do you have anything running each month like a backup or a cleanup on a different site?Best regards,
MikeHi,
Sorry for the delay and thank you for your patience, I would like to help sort this out, the screenshots are from the desktop site because I thought it was easier to show the links have the correct URL, but this is also true for your mobile menu.
For mobile the Italian language links point to “your-site.it” and the English language links point to “your-site.it/home-eng/”
this is what to wanted correct?Best regards,
MikeHi,
Sorry for the late reply and thanks for the link to your site and the documentation that you found.
I tested the function to found in the documentation and researched the WP Codex, but I was not able to replace the title bar title with the category name and link.
But I was able to achieve this with jQuery, the following script will only work on single posts that have the breadcrumbs showing since this is where the script gets the category link.
Try adding this code to the end of your functions.php file in Appearance > Editor:function custom_script(){ ?> <script> (function($){ $(document).ready(function(){ $("#top.single-post").each(function(){ var caturl = $(this).find(".breadcrumb-trail span:nth-child(4) > span > a").attr("href"); var catname = $(this).find(".breadcrumb-trail span:nth-child(4) > span > a > span").text(); $(this).find(".main-title.entry-title a").html(catname).attr("href", caturl); }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');Then clear your browser cache and any cache plugin, and check.
Best regards,
MikeAugust 23, 2020 at 8:47 pm in reply to: Build your own blog layout with the advanced layout editor NOT WORKING #1240196Hi,
Sorry for the late reply, so as I understand your question you would like to be able to use the Advanced Layout Builder to create your category or “archive” pages.
The archive pages are created by WordPress using the archive.php template, so you could manually edit it but this still won’t let you create the page using the Advanced Layout Builder.
I recommend redirecting the category pages to new custom pages that you build with the Advanced Layout Builder. For example, to redirect the archive page /category/personal/ to the new page /personal-category-test/ you could add this code to your .htaccess file:
Redirect /category/personal/ /personal-category-test/
please note the single space between the two URLs.
If you would prefer to use a plugin you could try Redirect List, there are many to choose from.
I believe this approach will be the easiest for you to set the page options for each category page to the way you wish.Best regards,
MikeAugust 23, 2020 at 7:40 pm in reply to: second youtube video in "Easy Slider" does not play #1240194Hi,
Sorry for the late reply, thanks for the link to your page but your site seems down right now.
To change the masonry gallery items to have more transparency on page load and none on hover, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.av-masonry-entry.av-masonry-item-loaded { opacity: .5 !important; } .av-masonry-entry.av-masonry-item-loaded:hover { opacity: 1 !important; }After applying the css, please clear your browser cache and check.
If this is not quite right then please link to a working page so we can investigate.Best regards,
MikeHi,
Sorry for the late reply, if I understand your issue correctly, on the page linked in the Private Content area, in the section “Projektablauf” the timeline is not competing it’s animation for mobile so the icons are showing small and transparent.
Please try this css in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 767px) { .avia_transform .avia-timeline-animate.avia_start_animation .milestone_icon, .avia_transform .avia-timeline-animate.avia_start_animation .av-milestone-icon-wrap:after{ -webkit-animation: avia_appear 1s !important; animation: avia_appear 1s !important; animation-fill-mode: forwards !important; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey navindesigns,
Sorry for the late reply, thanks for the link to your pages. This is the css for the masonry animation, I modified it for the flip card entries..fc_card-container { -webkit-animation: avia_msonry_showw 0.8s 1 cubic-bezier(0.175, 0.885, 0.320, 1.075); animation: avia_msonry_showw 0.8s 1 cubic-bezier(0.175, 0.885, 0.320, 1.075); } @-webkit-keyframes avia_msonry_showw { 0% { -webkit-transform:translateZ(300px) translateY(200px) rotateX(-70deg); opacity: 0.1; } 100% { -webkit-transform:translateZ(0px) translateY(0px) rotateX(0deg); opacity: 1; } } @keyframes avia_msonry_showw { 0% { transform:translateZ(300px) translateY(200px) rotateX(-70deg); opacity: 0.1; } 100% { transform:translateZ(0px) translateY(0px) rotateX(0deg); opacity: 1; } }The class
.fc_card-containeris your entry, the keyframe animationavia_msonry_showwis the same code as your masonry but I renamed it by adding an extra “w” to the name so you can adjust the code, if you wish.
In my test the animation works, but it is not exactly as the masonry page. Please try this css in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field, then clear your browser cache and any cache plugin, and check.
While researching this for you I also tested this animation that is a little different but you might like it, so please test this one also:.fc_card-container { animation: growin 1s; } @keyframes growin { from { transform: scale(0); } to { transform: scale(1); } }Please see these articles for tips on adjusting the css keyframes to change the animation:
CSS Animation for Beginners
Transitions & AnimationsHere is one more to try:
.fc_card-container { transition: transform 0.8s; transform-style: preserve-3d; perspective: 1000px; transform: rotateX(90deg); animation: growin 1s; animation-fill-mode: forwards; } @keyframes growin { from { transform: scale(0); transform: rotateX(90deg); } to { transform: scale(1); transform: rotateX(360deg); } }Please let us know if any of these helps.
Best regards,
MikeAugust 23, 2020 at 3:23 pm in reply to: Adding Google Global Site Tag for contact form submissions #1240094Hey woogie07,
Sorry for the late reply, the instructions above say to add the code to the “head” of your site, so you can place this in the Enfold Theme Options > Google Services field, this is what the field is designed for.
When you add the code please watch for curly quotes in the code, all quotes should be straight, single or double.Best regards,
MikeHi,
Sorry for the late reply, I have checked your mobile menu for both of your languages and the menu is linked correctly. It looks like your language plugin is switching your menu based on language, so I don’t believe you need to use the procedure above.
Please see the screenshot in Private Content area.Best regards,
MikeAugust 23, 2020 at 2:00 pm in reply to: Problems with the Header and Masonry for Posts not showing up #1240081Hi,
Sorry for the late reply, I took a look at your sectionΔείτε όλα τα μαθήματα μας εδώin Greek & English, but the element seems to work correctly, I can click each one and land on your lesson pages.
I also checked the sectionΟδηγίες Χρήσης του Ανταλλακτηρίουand the blog post element is only showing the posts from the category “exchange”, which there is only one, so this is why only one shows. Would you like all categories to show?Best regards,
MikeAugust 23, 2020 at 1:31 pm in reply to: Mobile menu on scroll down hide and on scroll up show #1240074Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Please include an admin login in the private content area so we can take a closer look. When you last updated was it though the theme panel or did you update via FTP?
Have you checked your server log for server errors (error code 5xx or 4xx)?
Have you tried disabling your plugins to rule out a conflict, can we test the this also?Best regards,
Mike -
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