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Viewing 30 posts - 14,761 through 14,790 (of 35,289 total)
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  • in reply to: Adding Social Icons to Enfold burger menu #1311146

    Hi,
    Thanks for the feedback, please try this css:

    .main_menu > .social_bookmarks {
    	visibility: hidden;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Avia Layout Builder not loading #1311143

    Hi,
    I have not seen this before but I deactivated your plugin “Disable Gutenberg” and used the theme option Enfold Theme Options > Select Your Editor > Use WP Classic Editor instead, in case there was a conflict there.
    Your errors above seem to be coming from woocommerce and pointing to PHP 7.4 but your server settings show you are using PHP 7.3.29, what PHP does your server say you are using in your hosting panel?
    Perhaps try changing your PHP version either up or down, to test, but not 7.8
    I also see that your PHP ZipArchive Extension is not enabled, perhaps try enabling that also.
    Perhaps a woocommerce reinstall would help?

    Best regards,
    Mike

    in reply to: Help with transparency and layering background images #1311138

    Hi,
    Thank you for your patience, to add extra padding around the easy slider on your /about/ page please try this css:

    #top.page-id-310 .avia-slideshow {
    	padding: 50px;
    }

    adjust the number to suit.
    For the masonry pages like /artists/ on mobile, mobile devices do not have a “hover” like a desktop does, this is why the theme shows the title like this. For an alternative we can adjust the title to take less space on mobile:

    @media only screen and (max-width: 767px) { 
    #main .main_color .av-masonry-entry .av-inner-masonry-content {
        padding: 5px 25px;
    }
    #main .main_color .av-masonry-entry .av-masonry-entry-title+.av-masonry-entry-content {
        padding-top: 0px;
        line-height: 16px;
    }
    }

    2021-07-21_001.jpg
    For your audio players, they are rendering as two different players in the source code, and when I test on my site I get the light version, so I’m going to need to look at this some more before I make a recommendation. I see that you are merging and compressing your CSS + JS with the theme options and you are using Autoptimize, could you disable Autoptimize for a while while we test, the plugin can give odd effects when the theme & the plugin are both merging and compressing.

    Best regards,
    Mike

    in reply to: Contact form Submit button with reCaptcha v3 #1310889

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: page update failed #1310887

    Hi,
    Thank you for the feedback, I Enabled the Avia Layout Builder Debugger and copied the shortcode for the page to my test site and saved it without any issues, I then created a new test page on your site without any issues, please check.
    I’m not sure why you are having issues with this one page but creating a new page this way seems to solve it error, please give this a try on your live site.
    You will also note that I changed the text element with your stock shortcode to a code block element, I’m sure this didn’t change anything but this is the correct use of this element and it is recommended.

    Best regards,
    Mike

    in reply to: Avia Layout Builder not loading #1310880

    Hi,
    Please try removing your custom child theme woocommerce files to see if this corrects, perhaps there is a conflict with your customizations
    2021-07-20_001.jpg
    When I check a woocommerce page I see this error Failed to load resource: the server responded with a status of 500 (Internal Server Error)
    so if removing your custom woocommerce files doesn’t solve then you will need to check your web server log for the cause of the Internal Server Error.

    Best regards,
    Mike

    in reply to: Wrong pricing information in Google rich text results #1310858

    Hi,
    Unfortunately, the only way that I can imagine correcting this is to not use net prices without four decimal places because Google is showing the json price not the page rendered price that we see.
    This is also the only way to get Google to show a different price, basically, you are giving Google the wrong information as it doesn’t seem to understand four decimal places. Perhaps there is some way to add the fact that you are using four decimal places to the structured data, but I found no information about this in my search.

    Best regards,
    Mike

    in reply to: Animation not working #1310731

    Hi,
    I have submitted this as a feature request to the dev team, I will reply when I hear back.

    Best regards,
    Mike

    in reply to: Overlay by Jumbo Plugin #1310727

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Unable to preview homepage #1310722

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Video unmuted autoplay in Layerslider #1310720

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Cannot hide Horizontal Gallery on mobile device #1310718

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Cannot hide Horizontal Gallery on mobile device #1310650

    Hi,
    I’m sorry somehow I got mixed up, you are correct I do see the element lower on the page, I can’t explain this right off but if you like you can add this css to correct the behavior:

    @media only screen and (max-width: 767px) { 
    	.hgall {
    		display: none!important;
    	}
    }

    Best regards,
    Mike

    in reply to: Place slideshow dots below slider #1310649

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Animation not working #1310648

    Hi,
    Sorry I don’t have any ideas on writing an exclusion for wp rocket, these were the js files that I found that contained animation scripts, the iconlist.js is the most direct for your element, but the other two also have before|after scripts, I imagine it would be a matter of trial and error.

    Best regards,
    Mike

    in reply to: Search autofocus #1310646

    Hey profumopuntoit,
    Thank you for your patience and for the link to your site, I didn’t find why this is occurring but I was able to put together this script to correct the issue, I tested it on your site by injecting it via the browser so it should work for you once to add it to your child theme functions.php

    function custom_focus_script() { ?>
        <script>
    function waitForElm(selector) {
        return new Promise(resolve => {
            if (document.querySelector(selector)) {
                return resolve(document.querySelector(selector));
            }
    
            const observer = new MutationObserver(mutations => {
                if (document.querySelector(selector)) {
                    resolve(document.querySelector(selector));
                    observer.disconnect();
                }
            });
    
            observer.observe(document.body, {
                childList: true,
                subtree: true
            });
        });
    }
    waitForElm('#s').then(elm => elm.focus());
    </script>
        <?php
    }
    add_action('wp_footer', 'custom_focus_script');

    Best regards,
    Mike

    in reply to: MASONRY Element break my web #1310640

    Hey Marc,
    Thank you for your patience and for the login, I see that you are using a custom masonry_entries.php in your child theme, when I compare this with the standard version it is quite different.
    Unfortunately debugging your custom masonry_entries.php would be outside of our support here, please try removing this and using the official version. If you really want to see your customizations working you could hire help here.

    Best regards,
    Mike

    in reply to: Place slideshow dots below slider #1310636

    Hi,
    Thank you for your patience, by default these are hidden on mobile and they are not clickable because they are behind the lower element, please try updating to this css:

    #top.page-id-3600 #full_slider_1 .avia-slideshow {
        overflow: visible;
    }
    
    #top.page-id-3600 #full_slider_1 .avia-slideshow-dots {
        bottom: -60px;
        z-index: 99;
    }
    #top.page-id-3600 #av_section_4 > .container {
    	z-index: 0;
    }
    @media only screen and (max-width: 767px) {
    .responsive #top.page-id-3600 #full_slider_1 .avia-slideshow-controls a {
        display: inline-block;
    }
    }

    Best regards,
    Mike

    in reply to: page update failed #1310634

    Hi,
    Thank you for the login, you ar getting a post 500 server error on api-fetch.min.js, I found a similar error report on WordPress and it turned out to be a conflict between two plugins, please try to follow the steps to track down your server error, but since this only happens in one language I would be suspicious of using WPML String Translation & Loco Translate at the same time.
    You could also try disabling your plugins and enable one at a time, clearing your cache between each activation, to see if there are any conflicts.

    Best regards,
    Mike

    in reply to: Demo Websites Will Not Import #1310628

    Hey FoundationsFour,
    Thank you for the login, I see that PHP ZipArchive Extension is disabled on your server, this would mean that your server can not un-pack the demo zip files, please ask your webhost to enable.

    Best regards,
    Mike

    in reply to: Cannot hide Horizontal Gallery on mobile device #1310627

    Hi,
    Thank you for the login to your site, I have tested the page and find the element is hidden below 767px as the Element Visibility options indicate. Please try clearing your browser cache and checking again.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Update subtext in menu #1310621

    Hey W_Day,
    Please try checking the Description box in your screen options in your menu page, this will show the Description field in each menu item.
    2021-07-18_002.jpg

    Best regards,
    Mike

    Hi,
    Thank you for your patience, please try disabling Autoptimize and your caching plugin, above you said that your Lazy Loading is disable but the images still have the lazyloaded class which can be added by other plugins such as Autoptimize, I see that your images are served by cdn.shortpixel.ai can you try it with local images?

    Best regards,
    Mike

    in reply to: Avia Layout Builder not loading #1310616

    Hi,
    Thank you for your patience I found that in your child theme functions.php you were using this code snippet:
    add_theme_support('avia_template_builder_custom_css');
    This is no longer needed, I commented it out and now your site seems to be running much better, please check.

    Best regards,
    Mike

    in reply to: Update issues with Blogvault #1310615

    Hey roelvanleuken,
    Thank you for your patience, while I have not used Blogvault I imagine the reason you are being redirected is because Enfold is a licensed theme on Theme Forest, all updates are only available on Theme Forest using their security Token.
    There is a good chance that there is a block put in place by Theme Forest because we know that they limit the number of update requests allowed based on IP & Token, for more info you would have to ask them.
    So to update the theme you will need to log into your Theme Forest account and download the update. There is also a Envato Market WordPress Plugin that you may be able to use to update your theme, but the first option is more reliable.

    Best regards,
    Mike

    in reply to: Animation not working #1310611

    Hi,
    Thank you for your patience, please try excluding these files:
    \wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\iconlist\iconlist.js
    \wp-content\themes\enfold\js\shortcodes.js
    \wp-content\themes\enfold\js\avia.js
    but I’m not sure if this will work if the theme is merging the css & js and WP Rocket is combining & minifying, you may need to leave this WP Rocket feature disabled.

    Best regards,
    Mike

    in reply to: Video unmuted autoplay in Layerslider #1310608

    Hey SvHa,
    Thank you for your patience this is a browser policy and can not be set to autoplay with sound predictably across all browsers.

    Best regards,
    Mike

    in reply to: Overlay by Jumbo Plugin #1310606

    Hi,
    Thank you for your patience and for the login, I looked around a little and un-checked the
    Customizing ▸ Jumbo Plugin ▸ Misc ▸ Lock body scroll
    2021-07-18_001.jpg
    and your menu links seem to be working now, please clear your browser cache and check.
    If you have further issues please contact the plugin author as we don’t support third party plugins, I did notice that this author had a couple of questions about this issue on CodeCanyon so he may have an answer for this.
    I have not researched any other plugins but this is the first one on WordPress: FullScreen Menu

    Best regards,
    Mike

    in reply to: Schriftgröße und Schriftfarbe im Hauptmenü ändern #1310598

    Hi,
    Thank you for your patience and for the login, for mobile when only the phone and mail buttons show I was able to make them fixed to the bottom on the screen with this css, I also had to add a custom class to each flex-cell, phone & mail for this css

    @media only screen and (max-width: 767px) { 
    #top #welcome > .phone.no_margin.av_one_fourth {
        position: fixed;
        width: 50%;
        bottom: 59px;
        z-index: 99;
    
    }
    #top #welcome > .mail.no_margin.av_one_fourth {
        position: fixed;
        width: 50%;
        bottom: 59px;
        z-index: 99;
        right: 0;
    }
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 14,761 through 14,790 (of 35,289 total)