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Hi,
Sorry for the very late reply, glad to hear that you were able to sort this out. In the future, if you want to attach screenshots please use an online image host and paste the links in your post. For files, most people seem to use DropBox.
We will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Sorry for the very late reply, did you need further help?
Your last reply sounds like this is solved.
Shall we close this thread then?Best regards,
MikeHi,
Sorry for the very late reply and thanks for the link to your site, as I understand your issue with the mobile menu, many menu items after “PSICOLOGIA E VISIONE DELL’UOMO” are off the screen because the menu is so long.
I see that many of your menu items are children of parent menu items, collapsing these would allow all of your mobile menu items to show.Best regards,
MikeDecember 6, 2020 at 10:28 pm in reply to: Vimeo video links don't work any more (black screen) #1265356Hi,
@ocetechnologies, sorry for the very late reply and thanks for the login, I was able to copy your page to my localhost and all of the video worked, well the first one is private but it shows that. Please see the screenshot in Private Content area.
I see that Rikard had the same results, I’m not sure why this is occurring but to answer your question the elements are partially server-side with the PHP, but the javascript is client-side.
@lalalau1, thanks for the link to your site, I see that if I block your cache plugin minified javascript file the video tries to work, please try disabling all caching and minifying, and the Enfold Theme Options > Performance > JS & CSS file merging and compression option, and enable the Enfold Theme Options > Performance > Delete old CSS and JS files option, at the bottom of the same options page. If you have a server cache please clear it also. Then check.
The thought behind this is some plugins will try to minify minified files, breaking them, so let’s try purging and see if un-minified files produce the same error.
From there I would recommend looking at the plugins and custom scripts, perhaps you have already done this, but if your site was still serving cacked files the error could slip through.Best regards,
MikeHi,
Sorry for the very late reply and thanks for the link to your site, I tested your #gridda section with the icon grid, and I noticed that it looks correct until the page finishes loading, which is when it breaks.
I found that if I block your merged avia-footer-scripts the error doesn’t occur, if you have any custom scripts please remove them and clear your browser cache and any caching plugins, and go to the theme option Enfold Theme Options > Performance > Delete old CSS and JS files and enable and then save your theme options.
If this solves the issue, then please take a closer look at your scripts, if you don’t have any custom scripts or if this doesn’t help, then try disabling Enfold Theme Options > Performance > JS & CSS file merging and compression and any caching or minifying plugins, and any server cache you can. Then start disabling plugins one at a time, clearing the cache after each one until the error stops.
If you don’t have any luck, please include an admin login in the Private Content area so I can try these steps and investigate further.Best regards,
MikeHi,
Glad we were able to help and sorry again for the very late reply, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeDecember 6, 2020 at 4:45 pm in reply to: Problems with access to elements via css in tablet and smartphone versions #1265280Hi,
Sorry for the late reply, unfortunately, the login didn’t work for me, but I did find on your /Team/ page the 5 team images, the last image has “alignright” instead of “alignleft” as the other images. I also found that your css doesn’t include the first image, the class for the second image is used twice “#attachment_1765”, you also have a rouge paragraph tag between the first and second images.
Please try this css in the WordPress > Customize > Additional CSS field, since it has the highest priority:@media only screen and (max-width: 1024px) { #top.page-id-22 #wrap_all #main .post-entry-22 div#attachment_1762.wp-caption.alignleft { margin: auto !important; width: 100px !important; } #top.page-id-22 #wrap_all #main .post-entry-22 div#attachment_1765.wp-caption.alignleft { margin: auto !important; width: 100px !important; } #top.page-id-22 #wrap_all #main .post-entry-22 div#attachment_1768.wp-caption.alignleft { margin: auto !important; width: 100px !important; } #top.page-id-22 #wrap_all #main .post-entry-22 div#attachment_1771.wp-caption.alignleft { margin: auto !important; width: 100px !important; } #top.page-id-22 #wrap_all #main .post-entry-22 div#attachment_1374.wp-caption.alignright { margin: auto !important; width: 100px !important; float: left !important; } }This css accounts for the errors above so you could try it as is, or you can use this to model your current css, but note the alignment of the last image (alignright), so if you correct the element you will also need to correct this css. I hope that makes sense.
Best regards,
MikeHi,
Sorry for the very late reply and thanks for the links. I see in your “News & Updates” section on mobile, that the second post “Five Ways..” doesn’t have the bottom margin due to this css:.responsive #top #wrap_all .avia-content-slider-odd .slide-entry.slide-parity-even { margin: 0; clear: both; }But I’m not sure if this is a custom rule or not, but this is also affecting the “Training” post on your /services/ page.
If this is custom please try removing it, otherwise you can try this css in the WordPress > Customize > Additional CSS field, as it has the highest priority:@media only screen and (max-width: 767px) { .responsive #top #wrap_all #main .avia-content-slider-odd > .avia-content-slider-inner > .slide-entry-wrap > .slide-entry.slide-parity-even { margin: 0 0 20px 0 !important; } }In my test this solves the issue, please check that this doesn’t cause other issues, and clear your browser cache.
Best regards,
MikeHi,
Thank you for the feedback, for your breadcrumbs on mobile I found these two css rules which I believe is added to your custom css:@media only screen and (max-width: 767px){ .responsive #top #main { padding-top: 0!important; margin: 0; } }and
@media only screen and (max-width: 989px) and (min-width: 768px){ .responsive.html_mobile_menu_tablet.html_header_top #top #main { padding-top: 0!important; margin: 0; } }If you can find these and remove them it would correct your issue, but if you can’t find them you can use this css to override them, I recommend adding this css to the WordPress > Customize > Additional CSS field, as it has the highest priority.
@media only screen and (max-width: 989px) and (min-width: 768px) { .responsive.html_mobile_menu_tablet.html_header_top #top #wrap_all #main { padding-top: 88px !important; } } @media only screen and (max-width: 767px){ .responsive #top #wrap_all #main { padding-top: 88px !important; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Ok, please try this script to hide the box on scroll, try adding this code to the end of your functions.php file in Appearance > Editor:function custom_messagebox_script() { ?> <script> (function ($) { $(window).scroll(function() { var scroll = $(window).scrollTop(); if (scroll >= 20) { $("#avia-messagebox-").hide(); } else { $("#avia-messagebox-").show(); } }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_messagebox_script');Then clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the very late reply and thanks for the links, unfortunately, you can not turn a layerslider into a parallax. But I see above that you tried the full-screen slider, but you had issues.
I tried this on my localhost with your image and was able to adjust your image for a full-screen slider with the parallax effect.
For my desktop example I created an image 1520×865 to account for the parallax effect on desktop, I found to have the ink well showing I had to add 165px below the image to account for the parallax effect.
Please see the image link in Private Content area and give this a try.
I also tested this image as the parallax background of a color section with 100vh, and it worked well.Best regards,
MikeHi,
Sorry for the very late reply, just noting that I replied about this issue via your other post.
Let’s continue on just one of these threads to reduce confusion.Best regards,
MikeHi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.mec-events-template-default dt,.mec-events-template-default dd { float: unset !important; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Sorry for the very late reply and thanks for the login, I believe I found the correct page, but it looks like you are testing the Modern Events Calendar Lite plugin instead of the Events Calendar plugin, has this helped your situation?Best regards,
MikeHey Dave,
Sorry for the very late reply, I took a look at your other thread but it seems that your test site is down right now, do you have another page that we can see this error in action?Best regards,
MikeDecember 5, 2020 at 10:10 pm in reply to: Picture homepage isn't adjusting in a good way to mobile #1265208Hi,
Sorry for the very late reply and thanks for the link, for your [en] page please try this css in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 767px) { html[lang="en-US"] #top.home #av_section_1 > div.container > main > div > div > div > section > div > p { margin: 0 !important; line-height: 50px; background: rgba(255,255,255,0.6); } html[lang="en-US"] #top.home #av_section_1 > div > main > div > div > div > div.hr.hr-invisible.avia-builder-el-3 { display: none !important; } html[lang="en-US"] #top.home #av_section_1 > div.container > main { vertical-align: bottom !important; } html[lang="en-US"] #top.home #av_section_1 > div.container > main > div > div > div { margin-bottom: 0px !important; } }After applying the css, please clear your browser cache and check.
Please see the screenshot in Private Content area of the expected results.Best regards,
MikeHi,
The reason your dotted border on the div is faint is that you need to add!important;to the border color to override the default values.
border: 2px dotted #000000 !important;
I see in your screenshot your HTML structure is different than the test page we have been working on, can you update the test page or link to the new one.

Based on this screenshot I would recommend this markup:<h5><span class="dotted-title">Title</span></h5> <span class="dotted-sub-title">sub-title</span> <img> (image html the same) <span class="dotted-content">content & links</span> <h6><span class="dotted-email">email link</span></h6>I would also recommend moving your inline css to a css rule.
Best regards,
MikeHey rvga,
Sorry for the late reply and thanks for the links, please try adding this css in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top #main .sidebar { z-index: 0 !important; }After applying the css, please clear your browser cache and check.
Best regards,
MikeDecember 5, 2020 at 2:44 pm in reply to: Blog entries not shown in English although in German available #1265183Hi,
Thanks for the video, at the end you didn’t scroll down to show if the posts were excerpts or full content, but I believe what you are seeing is on the [EN] page the posts are full width and not a grid like on your [DE] page.
I adjusted this for you on the [EN] page:

Please clear your browser cache and check.Best regards,
MikeHi,
Thank you for the feedback, so the issue is the “Corona maatregelen” box in #custom_html-4 being on top of the content on scroll.
The #header z-index of 501 is affecting the widget even if it is set to zero. I believe this is because the #custom_html-4 is in the inner-container div, where the #custom_html-3 widget is in the #wrap_all div above the #header div, so the z-index of 501 doesn’t affect it.
Are you using the same hook for the #custom_html-4 widget area as you did for #custom_html-3?
Can I login and fiddle with it and the script?
So the goal is to show this box above 767px, but on scroll it needs to be behind the content?
If we can’t put #custom_html-4 in the #wrap_all div, or sort out the z-index, can we just hide it on scroll?Best regards,
MikeHi,
Thank you for the link to your product page, I assume this section will be used in many pages so I would recommend giving this section a custom ID, right now the section ID is the defaultav_section_1so the following CSS will use this ID, but you should change it so there won’t be a conflict with other iconboxes on your site.#av_section_1 .iconbox.av-no-box a.iconbox_icon:before { font-size: 90px; } #av_section_1 .iconbox.av-no-box a.iconbox_icon { border-style: none !important; border-width: 0 !important; }After applying the css, please clear your browser cache and check.
Best regards,
MikeDecember 4, 2020 at 3:00 pm in reply to: Header background change is also changing my sub-menu background color #1265023Hey xuamox,
Sorry for the late reply and thanks for the link to your site. In the advanced styling theme option try using the “Main Menu sublevel Links” option.

Or try this CSS in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#header_main_alternate .main_menu .menu ul li a { background-color: #881010 !important; color: #fff !important; }After applying the css, please clear your browser cache and check.
Best regards,
MikeDecember 4, 2020 at 2:08 pm in reply to: Blog entries not shown in English although in German available #1265011Hi,
I tried to watch your video but I don’t have access, please change the file permissions.Best regards,
MikeDecember 4, 2020 at 2:05 pm in reply to: Enfold Diagonal Color section alternate top and bottom #1265009Hi,
Try using the solution above and try the “top” diagonal border in the other direction, the script only “flips” the diagonal border, it doesn’t set the direction.
If this doesn’t help, then please create a test page with an admin login so we can examine further.Best regards,
MikeHi,
Thanks for the login, but the sticky mobile header seems to be working now, perhaps it was a caching issue? Please clear your browser cache and check.Best regards,
MikeHi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.page-id-11963 .iconbox.av-no-box a.iconbox_icon { border-style: none !important; border-width: 0 !important; }Then clear your browser cache and any cache plugin, and check.
Best regards,
MikeHi,
As I understand you would like the content to scroll over the header and menu & widgets, please try this css:#header { z-index: 0 !important; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad this helped, unfortunately, you can not make the toggle title a link to another page because the toggle title is treated as a link with javascript for the accordion.
Unless there is anything else we can assist with the accordion hover issue shall we close this then?Best regards,
MikeHi,
Thank you for the feedback, the issue I see is that in your code you have wrapped all of the content in a paragraph (p) which you have added text-align: left; to.
In the code I posted the title is an H2, the text is an H3, this way they can be adjusted individually.
Please try this example under your example on the test page:<h2>Lorem ipsum dolor sit amet, consectetur adipiscing elit.</h2> <img class="size-medium wp-image-1959 alignleft" src="https://test.test/wp-content/uploads/2017/02/people-2-1-300x300.jpg" alt="" width="300" height="300" /> <h3>Ut nisi sem, sagittis sodales risus vel, fringilla lobortis ex. Suspendisse urna quam, laoreet nec bibendum quis, tincidunt eu turpis.</h3> <a href="#">– link 1</a> <a href="#">– link 2</a> <a href="#">– link 3</a> email address herePlease ensure the custom class for the column is
dotted-border-newand add this css:.dotted-border-new { background-image: url("data:image/svg+xml,%3csvg width='100%25' height='100%25' xmlns='http://www.w3.org/2000/svg'%3e%3crect width='100%25' height='100%25' fill='none' rx='50' ry='50' stroke='black' stroke-width='4' stroke-dasharray='2%2c 8' stroke-dashoffset='0' stroke-linecap='butt'/%3e%3c/svg%3e"); border-radius: 50px; padding: 30px; } .dotted-border-new h2 { text-align: center; }Best regards,
Mike -
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