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Viewing 30 posts - 14,041 through 14,070 (of 34,910 total)
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  • in reply to: New licens on an old site. #1320390

    Hi,
    From your screenshot the error message says that your email and user name were not accessed, so it seems that you didn’t enter the correct information, you need to use all of your new license information from your account that you created and none of the information from the old license.

    Best regards,
    Mike

    in reply to: New licens on an old site. #1319970

    Hey Per,
    Thank you for your patience, please see our Token documentation and the Troubleshooting section at the end.
    Also check that you have allowed the correct specific permissions to verify the purchase in the token, this link should take you to a screenshot.

    Best regards,
    Mike

    in reply to: Add an Icon to a Button Styled Menu Item #1319904

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Essential / Default Images Sizes in Media Archive #1319902

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Blog Post Excerpt Font size and Line-hight #1319900

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Blog Post Excerpt Font size and Line-hight #1319868

    Hi,
    Glad this works for you, if it was written differently the font change may also affect the post title which you didn’t include in your specification. Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Menue Reihenfolge dreht sich ungewollt um #1319865

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Amazon Icon is showing Pencil Icon? #1319862

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thank you for your patience and the link to your site, for the checkout page the input fields seem to be using the font “Helvetica Neue” at 12px so I tried matching it for this solution, feel free to adjust to suit.
    I added this to your Quick CSS field:

    #top.woocommerce-checkout .select2-results__option[aria-selected], 
    #top.woocommerce-checkout .select2-results__option[data-selected],
    #top.woocommerce-checkout .select2-container--default .select2-selection--single .select2-selection__rendered {
        font-size: 12px;
        font-family: "Helvetica Neue";
        background-color: #f8f8f8;
    }
    #top.woocommerce-checkout .select2-container--default .select2-selection--single,
    #top.woocommerce-checkout .select2-dropdown {
        background-color: #f8f8f8;
        border: 0px solid #f8f8f8;
    }

    this is the result:
    2021-09-05_008.png
    For your order received page I assumed that you want “GRACIAS. TU PEDIDO HA SIDO RECIBIDO.” to match The H2 heading in the next section below “DETALLES DEL PEDIDO” so this css does that:

    #top.woocommerce-order-received .woocommerce-notice.woocommerce-notice--success.woocommerce-thankyou-order-received {
    	    font-size: 28px;
    	    font-family: "lora";
    	    color: #696969;
    	    text-transform: uppercase;
            letter-spacing: 1px;
            font-weight: 600;
    }

    the result:
    2021-09-05_009.png
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menue Reihenfolge dreht sich ungewollt um #1319806

    Hi,
    Thank you for the screenshot, please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    #top #sub_menu1 {
    	padding: 0 55px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Blog Post Excerpt Font size and Line-hight #1319804

    Hi,
    Thank you for your patience and for the login, to ensure that the following custom css doesn’t interfere with other pages or elements I recommend adding a custom class to this blog element which you can use everywhere on your site that you want this effect, for this example we will use aktuell
    2021-09-05_005.png
    then to hide the date and change the font size & line height we will use this css rule:

    .aktuell > div > div > article > div > .slide-entry-excerpt {
    	font-size: 10px;
    	line-height: 12px;
    }
    .aktuell > div > div > article > div > .slide-meta {
    	display: none;
    }
    

    I was not sure how small you wanted the text so I guessed, feel free to adjust.
    2021-09-05_006.png
    the results:
    2021-09-05_007.png
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: How to remove hover link effect on images? #1319802

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Problems with page width and fontsize of navigation #1319799

    Hi,
    Glad Rikard could help you sort this out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How to change footer text font size (not titles) #1319797

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Lightbox loading off screen #1319796

    Hi,
    Happy to help, we will leave this open until you let us know that it can be closed, thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Massive Probleme mit child-theme #1319794

    Hi,
    Schön, dass wir helfen konnten, bei weiteren Fragen bitte einen neuen Thread erstellen und wir werden versuche dir gerne zu helfen. Vielen Dank, dass Sie Enfold verwenden.

    — Translated with Google —

    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Add an Icon to a Button Styled Menu Item #1319791

    Hi,
    To correct the lock symbol from disappearing on hover please add z-index to your css like this:

    #menu-item-18120 a:before {
        font-family: 'entypo-fontello';
        width: 10px;
        height: 10px;
        display: block;
        position: relative;
        color: white;
        content: "";
        float: left;
        left: 10px;
        z-index: 1;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Massive Probleme mit child-theme #1319790

    Hey mslunsky,
    Vielen Dank für Ihre Geduld, Ihrem Child-Theme-Stylesheet fehlten die Header-Informationen, die WordPress mitteilten, welches Theme als Eltern-Theme verwendet werden soll. Ich habe dies für Sie hinzugefügt und jetzt funktioniert das Child-Theme ordnungsgemäß, bitte überprüfen Sie.

    — Translated with Google —

    Thank you for your patience, your child theme stylesheet was missing the header information that told WordPress which theme to use as the parent theme, I added this for you and now the child theme works correctly, please check.

    Best regards,
    Mike

    in reply to: Layerslider issues – Layer shows up in the wrong position #1319789

    Hey NikoArq,
    Thank you for your patience and for the link to your test page, when I check only the first slide has all on the layers to the left, all of the other slides are centered including the button, even when I change the window size. While there are many options in the layerslider it is hard to say from the outside what could be causing this, I would imagine it would be something like the layer alignment on this one slide:
    2021-09-05_003.png
    Do you agree that the issue is only on the first slide? If this is a premium slider from the layerslider site then there is a chance that the first slide is using a premium Slide Transition that is not included with the built-in version.
    If you bought the premium version then you need to deactivate the bundled version at Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin and add the premium version plugin.
    2021-09-05_004.png

    Best regards,
    Mike

    in reply to: Essential / Default Images Sizes in Media Archive #1319787

    Hey Annemarie,
    Thank you for your patience, when the image sizes are changed or added it doesn’t take effect until a new image is uploaded, so you should Regenerate the images for the changes to be applied to the old images. If you are sure a size will not be needed from any of your existing images then you could just move forward without regenerating.
    I hope this makes sense and helps.

    Best regards,
    Mike

    Hey Eleina_Shinn,
    Thank you for the links to your site, on the /member-benefits/ page the line above the “Sign Up for Our Email Newsletter” section is from the footer background color, try this css:

    #footer-page.footer_color {
    	background-color: transparent;
    }

    For the second site it was the border and background color, so try this css:

    #footer-page.footer_color {
    	border-color: transparent;
    	background-color: transparent;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hey HenkS5,
    Thank you for your patience, when using the WPML the non-default pages don’t add the class “current_page_item” the menu items, so to correct please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    .header_color .sub_menu>ul>li>a, .header_color .sub_menu>div>ul>li>a, .header_color .main_menu ul:first-child > li > a, #top .header_color .main_menu .menu ul .current_page_item > a, #top .header_color .main_menu .menu ul .current-menu-item > a, #top .header_color .sub_menu li ul a {
        color: #333333 !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Lightbox loading off screen #1319783

    Hi,
    Thank you for your patience and for the links to your site, I found that the backwards lightbox arrow is from this css rule:

    div.avia-popup button.mfp-arrow:before {
        content: "\e87d";
        font-family: "entypo-fontello"
    }

    in the cache file /used.min.css
    in this cache file the original mfp-arrow css is on lines 9614-9619 with the mfp-arrow-left trailing as it needs to be:
    2021-09-05_001.png
    but this rule is added again on line 11853 after the previous mfp-arrow-left rule causing a conflict:
    2021-09-05_002.png
    I believe this is probably added in your custom css somewhere but I can’t tell by looking at your cached css, so try to see if you added this somewhere and remove it and then clear all of your caches.

    Best regards,
    Mike

    in reply to: Remove top margin from WordPress posts #1319751

    Hi,
    Thank you for your patience and the link to your site, but the link to your post is password protected so I can not see it, please provide.
    Based on your description that you are hiding the header with:

    #header {
        display: none !important;
    }

    I believe that you will actually want to remove the top padding, as there is no top margin on the #main. So please try this css for a a specific post or change the post ID to .single-post for all posts.

    .html_header_top.html_header_sticky #top.postid-3933 #wrap_all #main {
        padding-top: 0px !important;
    }

    After applying the css, please clear your browser cache and check. If you still have trouble please link to a page or post that we can examine.

    Best regards,
    Mike

    in reply to: Rotating grid testimonials #1319746

    Hey natashawalker1,
    Thank you for your patience and for the link to your site, the main trouble with your request is that when the testimonials are shown as a grid they are all showing, so what would you show when they change? When the testimonials are in slider mode only one testimonial is shown at a time.
    I did come up with a solution where if you have two testimonial elements showing 3 testimonials in a grid each, then we could toggle between the two elements every 8 seconds. But I couldn’t do this on your site because you are using Enfold v4.5.7 and in that version, the testimonial element doesn’t have the custom class option, so you will need to update your theme, but I will explain how to do this.
    First, on your page create two testimonial elements each with 3 different testimonials
    2021-09-04_001.png
    The add the custom classes first & last to them:
    2021-09-04_002.png
    Then add this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    .avia-grid-testimonials.last {
    	display: none;
    }

    Then add this script to the end of your functions.php file in Appearance ▸ Editor:

    function custom_script() { ?>
        <script>
    (function($) {
    	setInterval(function(){
         	$('.avia-grid-testimonials').toggle()
    },8000);
    }(jQuery));
    </script>
        <?php
    }
    add_action('wp_footer', 'custom_script');

    Now you can have two grids switching back and forth, and each grid can be as many elements as you wish but try to have the two use the same number of items. But please note that the switch is sharp without any animation, I tried to add some animation but the timing proved to be very tricky so the plain toggle worked best.
    Hopefully, this will help you.

    Best regards,
    Mike

    in reply to: Grid Row – Changing Side Border Width in 3 Column Row #1319741

    Hi,
    Glad to help, yes this will only target the middle cell in your first grid row on your home page. Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Tabs In Mobile #1319641

    Hi,

    @seomar
    thank you for the link to your page and I see the tab section beginning with “Precios estándar” but the tabs are showing expanded and do not close or open on click, on desktop or mobile. I see you have a javascript error in the browser console but since you are using a caching plugin it doesn’t help. Please disable all of your caching and the theme JS & CSS file merging, and include an admin login in the Private Content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Grid Row – Changing Side Border Width in 3 Column Row #1319631

    Hi,
    Thank you for your patience and the login and the link to your example, I added this to your Quick CSS to achieve the white border to your center cell, please clear your browser cache and check.

    #top.home #av-layout-grid-1 > .el_after_av_cell_one_third.el_before_av_cell_one_third {
    	border-right: 10px solid #fff;
        border-left: 10px solid #fff;
    }

    Best regards,
    Mike

    in reply to: Adjusting Portfolio Grid #1319346

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Column problem #1319344

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 14,041 through 14,070 (of 34,910 total)