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Viewing 30 posts - 14,071 through 14,100 (of 34,221 total)
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  • in reply to: Demo import error #1300300

    Hi,
    Thank you for sharing, glad to hear this helped you. We will go ahead and close this thread as it is about 2 years old now, but it will remain searchable should others have a similar situation.

    Best regards,
    Mike

    in reply to: Learndash sorting quiz element not working #1300129

    Hi,
    Thank you, I was able to login and see the sorting element now, this looks like it is a javascript element but I don’t see any javascript errors in the browser console. I took a look at your theme settings and plugins but I don’t see anything that could be changed there to help. I note that you are using Enfold v4.7.6.4 so perhaps updating to v4.8.2 would help since WordPress has changed the version of jQuery Migrate that is used.
    If you can not update your version of Enfold automatically try to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: header at the center #1300108

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Learndash sorting quiz element not working #1299922

    Hey lernerleben,
    Thank you for your patience and link to your site but I was not able to view or login as I was getting the ERR_TOO_MANY_REDIRECTS error, please try disabling any caching plugins and any security plugins to see if that helps. In your opening post it sounds like you are saying that the LearnDash sorting element is not working with Enfold or any other theme, is that what you meant? If that is the case please try asking LearnDash for suggestions, LearnDash is a paid plugin that we do not have access to and we don’t have an official way to support, while we try to help where we can if the element is not working for any themes it doesn’t sound promising.

    Best regards,
    Mike

    in reply to: Area Widget nelle Sidebar non funzionano? #1299892

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: header at the center #1299891

    Hi,
    Thanks for the login, this was because for the size of your menu you had the mobile menu setting too small, I changed it for you to the 990px:
    2021-05-12_054008.jpg
    this now behaves like your example site.

    Best regards,
    Mike

    in reply to: header at the center #1299653

    Hi,
    Please link to your site and provide some mockups of what you are trying to achieve.

    Best regards,
    Mike

    in reply to: Image in sidebar latest news widget #1299651

    Hi,
    Glad to hear this helped, for the news headline please try this:

    .sidebar .newsbox .news-headline {
        overflow: visible;
    }

    I believe this will work without !important; but you could try that also.

    Best regards,
    Mike

    in reply to: Change size of a Qty box on product page #1299359

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Thank you for the login, I didn’t find the css that goes with the jQuery solution linked above on your site, but I disabled the jQuery in your child theme functions.php so I could test via browser injection and found that your header css in the WordPress > Customize > Additional CSS field sets the header and other elements to “flex” so this script would not work. Luckly Guenni007 had posted an Alternative Method a little further down in the same thread and with a little modification it works for your site, except that your header css makes the header transparent so when it shows further down the page it is still transparent, what color do you want the header when it is not at the top of the page? Is this to only work on the homepage? I notice that the topbar and menu text is different colors on your other pages but still using transparency so these would also have to be accounted for?

    Best regards,
    Mike

    in reply to: Change size of a Qty box on product page #1299333

    Hi,
    Very good, shall we close this then?

    Best regards,
    Mike

    in reply to: A .png badge on the border between color sections #1299194

    Hey Matjaz,
    Thank you for your patience and thanks for the link to your site, although I didn’t see a link to your badge. Anyways the way this is done is by placing your Trip advisor badge code in the lower color section and using a negative top margin to move it up.
    When I check your site the top and bottom color sections are using the same custom ID: tour-detail-section please note that you should ensure that any ID is only used once on any page.
    I made a mockup of your page to demonstrate another approach using css if you only want to add the image and no link, in that case this css would work as long as there are no duplicate custom IDs:

    #tour-detail-section:before {
        background-image: url('https://your-site.com/wp-content/uploads/2021/05/top-rated-trip-advisor.png');
        background-size: 120px 100px;
        display: inline-block;
        width: 120px; 
        height: 100px;
        content:"";
        float:right;
        margin-right:30%;
        margin-top: -50px;
    }

    You would need to adjust the url to the image.
    2021-05-09_175933.jpg

    Best regards,
    Mike

    in reply to: Error message while trying to update #1299189

    Hi,
    Glad to hear Ismael was able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Problem with theme Enfold #1299187

    Hey massimo_mocilnik,
    Thank you for your patience the issues you post about above all sound like issues from an old version of Enfold, WordPress, PHP, so please ensure that you are using:
    Enfold v4.8.2
    WordPress v5.7.1
    PHP v7.4
    Then disable all other plugins.
    As for the homepage fatal error, we would need more info.
    As for the 600MB dynamic_avia folder, first disable the options Enfold Theme Options > Performance > JS & CSS file merging and compression then at the bottom of the same option page enable Enfold Theme Options > Performance > Delete old CSS and JS files then save and reload the frontend a few times for it to try to remove the files and then check again.
    you can then delete any files like:

    avia-merged-styles-386a4ca6ee9936c386d43fef6809eaa6---6082a4f5e97d9.css
    avia-footer-scripts-31f47fe59f4817f8f41aae59e68fa954---606c2a088d948.js

    but save enfold.css or enfold_child.css
    For further questions we will need admin access to the site.

    Best regards,
    Mike

    in reply to: Change color of bold text #1299183

    Hey Misko,
    Thank you for your patience I can help you define a different color for your bold text with css, but I would like to point out that there are typically two ways that “bold” is expressed, the strong tag and the b tag, the strong tag is more common these days, but some people and older plugins might use the b tag. Also since you didn’t link to your site I can’t tell if you are using any other plugins that might be affecting the “bold” color or any custom font styling, which is what occurs on this site, when we look at our side we see this:
    2021-05-09_143627.jpg
    because we see the Enfold side, but from your side, you see the additional style added by the BB Press plugin:
    2021-05-09_143930.jpg
    Anyways, my point is that other things can be at play and it can be difficult to blindly write some css, but I will try :)
    So this example will change strong tag to a rust color #c3512f in the #main which is below the #header. There is a possibility that an H1 link that has a strong tag may be a different color, and if that is the case please link to the page you are having trouble with.
    Please try this css in the WordPress > Customize > Additional CSS field as it has the highest priority:

    #top #wrap_all #main strong,
    #top #wrap_all #main b {
    	color: #c3512f;
    }

    After applying the css, please clear your browser cache and any caching or minifying plugins and check.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Hide Social Media Icons #1299180

    Hi,
    Thank you for your patience and for the link to your site, the social icons that I see on the page are from the AddToAny Share Buttons plugin, so I would imagine the easiest solution would be to disable this plugin, but assuming that you don’t want to do this you could try this css in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top #main .addtoany_share_save_container {
    	display:none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: OpenStreetMap – Leaflet Layout #1299179

    Hey Susanne,
    Glad to hear this has been sorted out, we will close this now. Thank you for using Enfold.
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Flex columns on 2/5+1/5+1/5+1/5 #1299173

    Hey helban,
    Thank you for your patience and the link to your page, with the way that flex works with row or column reverse, or even order, the rows you are creating need to be wrapped in a container so the inner elements can be ordered or reversed. For this reason, we have the Grid Row element, to use this in your situation you would add the Grid Row and 4 cells:
    grid_row_element_with_4_cells.jpg
    and then use the Set Cell Size option to set your 2/5+1/5+1/5+1/5
    grid_row_element_set_cell_size.jpg
    and then add your inner cell content
    grid_row_element_with_inner_content.jpg
    for this example I will clone the Grid Row 3 times and use the Set Cell Size option to alternate the rows for desktop as in your example 1/5+1/5+1/5+2/5, then for the mobile css it will be easier to add custom IDs to each of the Grid Rows in the Advanced Tab > Developer Settings
    grid_row_element_add_custom_id.jpg
    I recommend using lower case letters only and each ID must be different and unique to your whole site, for this example I’m using one, two, three.
    3_alternate_grid_rows_desktop.jpg
    Then for the mobile flex column reverse of this one row you would use this css in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) { 
      #two {
        display: flex;
        flex-direction: column-reverse;
      }
      }

    3_alternate_grid_rows_mobile_before_and_after_flex_css.jpg
    I hope this helps.

    Best regards,
    Mike

    in reply to: header at the center #1299136

    Hey kamporo,
    Thank you for your patience and the link to your example site, I was able to achieve something similar on an Enfold 2017 demo:
    2021-05-08_180023.jpg
    This was the css I used, please try using it to model for your site:

    #header_main {
        width: 70% !important;
        margin: auto !important;
    }
    .header_bg {
    	background-color: transparent !important;
    }
    .av-logo-container {
    	background-color: #fff !important;
    }

    Best regards,
    Mike

    in reply to: Area Widget nelle Sidebar non funzionano? #1299135

    Hey cristinagrafik,
    Thank you for your patience and for the login, for the widget to work you need to add a Mailchimp API
    2021-05-08_174227.jpg

    Best regards,
    Mike

    in reply to: H1, Text, Button Text not showing #1299134

    Hi,
    Thank you for your patience and thank you for the link to your site. So I was not able to emulate this but I was able to see this with browserstack.com which uses real devices virtually, but I only have a trial account so I can only test for one minute per device, anyways, I found that the H1 text at the top of your page is wrapped with a <em> tag which seems to have a disabled display on the iPhone which could be corrected with css but I noticed that your css is a cached version from perhaps WP-Rocket and it looks like you are also using the theme compressed options and lazyloading.
    So first please disable all caching, minifying, compression, lazyloading, and etc by disabling the plugins and theme optons and set the Enfold Theme Options > Performance > Delete old CSS and JS files option and clear your browser cache on your iPhone and check again, and leave it like this should we need to check.
    So one of the tags that didn’t show on the iPhone was underline which on Chrome is shown by the user-agent, that is that it doesn’t specificity needed to be set for display, I believe that Safari also does the same, but perhaps the minification has broken the css so we will see once you have done the above.

    Best regards,
    Mike

    Hey CVFPB,
    Thank you for your patience, I see that you are trying to install the “default demo” this demo doesn’t include most of the images:
    2021-05-08_131101.jpg
    Please try installing the “2017 demo” as it includes the images and sliders. Now if you try that and still can’t install the “2017 demo” due to a cURL error please ensure that you have no plugins installed while you are installing the demo, the Yoast SEO plugin has been known to cause this error. Other plugins could also cause this. Are you using a “Bare Metal” server where you are setting everything up? If so please check your secure PHP options:
    allow_url_fopen = on
    allow_url_include = on
    register_globals = on
    If this doesn’t help I don’t know all of the possible server configurations and that would be outside of our support, but I can recommend manually installing the 2017 demo by first importing the demo on a localhost and copying the images to your online host via FTP using the same directory structure then editing the .xml demo file found at \wp-content\themes\enfold\includes\admin\demo_files\enfold-2017.xml by replacing http://kriesi.at/themes/enfold-2017/files/ with https://Your-Domain.com/wp-content/uploads/ in a plain text editor such as vscode, please note the trailing slash and the https if your site is using https this should replace about 243 instances, the rest of the link should remain the same, such as /2015/07/marker3.png because you uploaded the images using the same directory structure.
    After all of this you will still need to do a little tweaking such as setting the correct menu in the menu options and sorting out the footer widgets, but you will be changing this anyways, since you have been using Enfold since 2017 I sure you know your way around the options :)
    If you don’t have a localhost set up and want the images I can get them for you with my localhost, I have never failed to install a demo on my localhost in all of these years, except for the “default demo” because those files are not there, as I understand it we didn’t have the image license to include them in the demos so the demo says they are not included.
    My point here is that I have seen a couple of webhosts that will not connect to our server, I don’t know why, but this solution with a localhost works and will get you on track to building your site.

    Best regards,
    Mike

    in reply to: Footer content from page not working #1299120

    Hi,
    Thank you for your patience and the login to your test server, the footer widgets that are showing are the “dummy widgets” that are typically shown when no widgets are picked such as when a new demo is installed. Typically this error occurs when the theme doesn’t see any elements in the footer widgets, or there is some other conflict. So in your case you are using a page as a footer, and I took a look at the normal settings and also tried resaving them since you moved this install from another server but I don’t see what the issue could be. I see that your child theme is very modified with quite a few modified theme files and I don’t feel comfortable trying to debug each one of these modifications, and I don’t feel that it would help you to suggest deactivating your child theme and plugins to see if the footer page works correctly because it obviously does on your old server, so the only suggestion I can think of is to check your modified child theme files for a hardcoded link to your old server or some other resource that is not loading.
    It stands to reason that since this is a clone of a working site and moving it is what has broken it, it could be your PHP version on the new server?

    Best regards,
    Mike

    Hey Tobias,
    Thank you for your patience, please see this solution from Guenni007 I have tested it on this demo test and it seems to still work well.

    Best regards,
    Mike

    in reply to: social footer doesn't show in footer(iPad Pro) #1299113

    Hey hooman80,
    Thank you for your patience, and thanks for the link to your page. I don’t have an iPad or an iPad Pro and you said that when you test the iPad size, 1024px, that the social footer does show and that it was only the actual device that it doesn’t show on. So I tested on browserstack.com which connects to actual devices, so they say, and tested your page horizontally and vertically with an iPad Pro and I saw the social footer, please see the screenshots in the Private Content area.
    Can you include a screenshot of what you are seeing horizontally and vertically so we can get a better sense of what the issue is, such as is the whole footer not showing, or is it just the icons not showing, etc?
    Now browserstack.com only lets me test on iPad Pro versions once each for one minute, and what I noticed was I kept getting “service unavailable” for your domain and at times it was loading very slow, which could be with you in the UK and I’m in the US, and you have a login to see the page and I’m trying to connect virtually and so on…
    My point is perhaps it is not the actual device but the connection to the page that the device has? Anyways some screenshots would help.

    Best regards,
    Mike

    in reply to: Image in sidebar latest news widget #1298957

    Hi,
    Thank you for your patience and the link to your sidebar news widget, so in this screenshot of your current source code please note that the current width & height of the image is 36px, and the “sizes” attitude has the max-width set to 36px, Red Arrows, but you also have a 180px source image available, Yellow Arrow
    change_image_size_src_used_with_jquery.jpg
    So I prepose this jQuery script to change the source image used to the 180px version which will give you a larger image and keep it looking crisp.

    function newsbox_custom_script() { ?>
        <script>
    (function($){
      $(document).ready(function(){
    $('.sidebar .newsbox .news-thumb img.size-widget').attr('width', '180');
    $('.sidebar .newsbox .news-thumb img.size-widget').attr('height', '180');
    $('.sidebar .newsbox .news-thumb img.size-widget').attr('sizes', '(max-width: 180px) 100vw, 180px');
    $('.sidebar .newsbox .news-thumb').css({'height': '180px','width': '180px'});
     });
    })(jQuery);
    </script>
        <?php
    }
    add_action('wp_footer', 'newsbox_custom_script');

    change_image_size_src_used_with_jquery_after.jpg
    Now if you want the image larger you could regenerate the thumbnails so you would have a larger option for a source and adjust the script, or if you don’t need the image to be very crisp you can adjust the last line of the script (css) to suit.

    Best regards,
    Mike

    Hi,
    Thank you for the feedback, please try disabling Enfold Theme Options > Performance > JS & CSS file merging and compression and at the bottom of the performance settings page enable the Enfold Theme Options > Performance > Delete old CSS and JS files and then clear your browser cache and any cache plugin, and check.
    If this corrects then you can reset the performance settings back to the way they were.
    I noticed that this css was in your merged css file twice:

    #top .all_colors .image-overlay-inside {
        display: none
    }

    If this is in any of your Quick CSS or custom css, please remove.
    This this doesn’t help please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top .all_colors .overlay-type-extern > .image-overlay-inside {
        display: block !important;
    }

    and then clear your browser cache and check, this should correct.

    Best regards,
    Mike

    in reply to: top image in woocommerce category #1298930

    Hi,
    Glad we were able to help, we will close this now as it is quite long and covers several issues from multiple sites and thus becoming hard to follow. Typically we ask to start a separate thread for each request so it is easier for everyone to follow along. Thank you for using Enfold.
    For any other questions or issues, feel free to start a new thread in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Sorry I have not seen any plugins that would do this and if you have like a million of email links all over the site as you posted above I can see how a plugin that would change these on the fly would be a performance issue.

    Best regards,
    Mike

Viewing 30 posts - 14,071 through 14,100 (of 34,221 total)