Hi,
Please try reading this post carefully: https://kriesi.at/support/topic/enfold-theme-250/#post-1331352
Please see this thread: Mobile-Friendly Test Not Rendering My Website Properly, there may also be other results in the Search Console Help
Let’s not add more topics to this thread as it will only add to the confusion, if you have any further questions please create a new thread and we will gladly try to help you there.

Best regards,
Mike

Hi,
So are you saying it works in Safari on Mac, and Chrome & Firefox on Mac in incognito mode,
but not in Chrome & Firefox on Mac in regular mode?
If they work in incognito mode that means that your browser has an add-on that is changing the behavior of the browser, so it is your browser not the site.
Please check and disable all of your browser add-ons or extensions, sometimes these install without your permission.
I tested your site in Safari on Mac, and Chrome on Mac and they play in page for me, but I have no browser add-ons or extensions.

Best regards,
Mike

Hi,
Thanks, I removed the manual line breaks in the button text and changed the padding from 120px to 70px for both desktop & mobile, now it looks correct for both, please clear your browser cache and check.

Best regards,
Mike

Hi,
Are you using Windows or Mac?
Did you disable all of your browser add-ons?
Did you see the two screencasts of your videos playing correctly in-page in the Private Content area?
I tested your videos in Windows 10 Chrome, Firefox, & Edge and they play correctly.
Try using incognito mode and make a screencast, it might help us identify what is going on.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad to help, you should be able to update your PHP now please try and let us know that it went well and we will close this thread.
Shall we delete the “enfold-old” folder via FTP or will you do that?

Best regards,
Mike

Hi,
The orange button is in the layerslider so it will need to be adjusted there, but the login above doesn’t work please check.

Best regards,
Mike

Hey Ramon,
Thank you for the link to your site, the closest I could come to your request is this script and css that shows the gallery image thumbnail alt tag on mouse-over:

which works ok if the alt tag doesn’t contain too much text, since the image needs to be clickable to view the larger image above if there is too much text you can’t click the image.
If you want to try this, add this code to the end of your functions.php file in Appearance ▸ Editor:

function custom_gallery_tooltip_script() { ?>
    <script>
(function($) {
	setTimeout(function(){
  $("#top.single-product .flex-control-thumbs>li>img").wrap('<div class="alt-wrap"/>');
  $(".alt-wrap>img").each(function() {
    $(this).after('<span class="tooltip">' + $(this).attr('alt') + '</span>');
  });
	},300);
})(jQuery);
</script>
    <?php
}
add_action('wp_footer', 'custom_gallery_tooltip_script');

and this code in the General Styling ▸ Quick CSS field:

.alt-wrap { 
  display: block;
  position: relative;
  margin: 0px;
}
.alt-wrap span.tooltip {
  opacity: 0;
  position: absolute;
  left: 0; right: 0; bottom: 0;
  margin: 0;
  color: #fff;
  padding: 5px;
  font-size: 10px;
  line-height: 12px;
  background-color: rgba(0,0,0,0.8);
  transition: all 300ms ease;
  transition-delay: 300ms;
}
.alt-wrap:hover > span.tooltip { 
  opacity: 1; 
  transition-delay: 0s;
}

Then clear your browser cache and any cache plugin, and check.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey julhobart,
Thanks for the link to your site, please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

#top.single-product.woocommerce-page #main .av-woo-product-related-upsells .inner_product .button {
    background-color: #ef7f20;
    border-color: #ef7f20;
    color: #ffffff;
    margin: auto;
    float: none;
    width: 110px;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Thank you for the login & FTP access, so as I understand you want to update your theme from v4.6.3.1 and add a child theme, so via FTP I uploaded the latest version of the child theme that is included with v4.8.8 then I activated it via WordPress ▸ Design ▸ Themes then I imported your parent theme settings to the child theme with the theme option: Enfold Theme Options ▸ Import/Export ▸ Import Settings from your Parent Theme

Now to update your parent theme I renamed your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and checked that your site is working correctly, and once you check we can delete the “enfold-old” folder via ftp, (not the WP theme page)
*A note to readers, Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

I would have preferred to update your parent theme using this method, but since you are using PHP v7.3.31 I got an error and had to do it the above way. For readers please use this method: Upload the latest version as a zip file to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Anyways now your site is updated with a child theme, please clear your browser cache and check.
The old theme is still in the “enfold-old” folder, once you have checked and are happy we can delete it via FTP, (not the WP theme page).

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Thanks for the login, I deactivated all of your plugins and the error was solved, I then activated your plugins one at a time until I found that the error was caused by this code in your Snippets plugin:

function av_breadcrumbs_shortcode( $atts ) {
return avia_breadcrumbs(array('separator' => '|', 'richsnippet' => true));
}
add_shortcode( 'av_breadcrumbs', 'av_breadcrumbs_shortcode' );

the correct code now as found in our documentation is this:

function av_breadcrumbs_shortcode( $atts ) {
	return Avia_Breadcrumb_Trail()->get_trail( array( 'separator' => '|', 'richsnippet' => true ) );
}
add_shortcode( 'av_breadcrumbs', 'av_breadcrumbs_shortcode' );

I corrected this for you, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike