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Viewing 30 posts - 1,261 through 1,290 (of 33,765 total)
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  • Hi,
    I’m glad that you have talked to your developer and learned the placement of the PHP function to execute shortcode like [av_layerslider id=…], but when I checked enfold/config-templatebuilder/avia-template-builder/template-builder.php I didn’t find it, nonetheless this is the type of PHP code that I was talking about.
    It is ok though, I don’t need to see the code used because I would rewrite it to be added to the WP Code plugin, unless you choose to add a Child Theme so the PHP code will be different and you won’t have this issue in the future when you update. There is no additional charge for this, please let us know when the staging site is created.
    Please note that I was recommend that you update the theme to v6.0.2 not updating the LayerSlider plugin, it is bundled into the theme, so you can only update the theme.
    For reference please see our LayerSlider documentation here.

    Best regards,
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Mega Menu #1462440

    Hi,
    Thank you for your patience, but the login to your site is not admin so we can’t see the theme or menu settings. but to have some items under like this:
    Enfold Support 6331
    you will need to use the This column should start a new row option:
    Enfold Support 6334
    if you have multiple menu columns like this:
    Enfold Support 6336
    you will need to drag the new row under those like this:
    Enfold Support 6338
    If you still have trouble, update the login to admin and we can help.

    Best regards,
    Mike

    in reply to: How to change the symbols of the arkkordeon toggles? #1462439

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .togglecontainer p.toggler {
    	border-top: 1px solid #000 !important;
    	border-bottom: 1px solid #000 !important;
    }

    Best regards,
    Mike

    in reply to: Probleme mit Enfold #1462411

    Hi,
    I was reading you post again and it look like you wrote that you bought the theme from “Total GPL” this would be a “nulled” version of the theme.
    The only legal place to buy the theme is at Theme Forest, so this will explain why you can not update it, because “Total GPL” removed the update feature, so you will need to purchase a legal license here and then manually update as I posted above.

    Best regards,
    Mike

    in reply to: Probleme mit Enfold #1462409

    Hi,
    Thank you for your patience, I believe that your current version 5.01 had an issue back when it was released, and as I recall you will need to manually update it, and now that you have a working Token future updates will update correctly.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Negative margin not working #1462408

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How to change the symbols of the arkkordeon toggles? #1462407

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av_toggle_section .toggle_icon:before {
    	content: url(https://test.w-bullinger.com/WB-Reader-Arrow.svg);
    }
    .av_toggle_section .activeTitle .toggle_icon:before {
    	content: url(https://test.w-bullinger.com/WB-Reader-X.svg);
    }
    .av_toggle_section .toggle_icon {
    	border:none;	
    }
    .av_toggle_section .toggle_icon .vert_icon,
    .av_toggle_section .toggle_icon .hor_icon {
    	display:none;
    } 

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Width of footer columns #1462404

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey Jak73,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .container_wrap {
        border-top-style: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: How to change the symbols of the arkkordeon toggles? #1462289

    Hey Jak73,
    To remove the box, Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av_toggle_section .toggle_icon {
    	border: none;
    }

    but to change the symbol, please tell us what you want to use.

    Best regards,
    Mike

    in reply to: Text Decoration Links #1462288

    Hey Anna_Tewes,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    :root :where(a:where(:not(.wp-element-button))) {
        text-decoration: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Utimate Member Date Picker #1462285

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Background color #1462178

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    CSS would not be the way to display the LayerSlider, we would use PHP, the css would be used to style the LayerSlider after the PHP, such as to hide the logo in the header. We can do this but since you are not using a Child Theme you could use the WP Code plugin to add the PHP code.
    Since we will need to switch your theme to the one that the LayerSlider is not working in a few times to ensure the PHP code that we add works correctly, do you want to create a staging site so your visitors will not be confused while we work on the site? Did you find any other errors when switching to the new theme?
    I also see that you don’t have the latest theme installed v6.0.1 I only see v5.6.9?

    Most cPanel webhosts have a staging site option, some in the dashboard:
    staging-1.jpeg
    Others add the option in the Softaculous WordPress Management
    2022-12-11_001.jpeg
    There may be other staging site options in different cPanel servers, these are the two that I have seen.

    Best regards,
    Mike

    in reply to: Background color #1462172

    Hey ijnavas,
    For this page you will need to change the page ID in the css, please try this css for the new page:

    #top.page-id-1403 #after_section_1.main_color {
    	background-color: #094562;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thanks for that, when I try to login I see an error message for five Deprecated properties for your plugin the-events-calendar-community-events
    which prevents me from logging in, this doesn’t list any theme files in the error, but only the plugin files.
    Please see the error below, it seems that when the debug is not enabled these errors are suppressed.
    Perhaps it is a PHP error, I recommend asking the plugin support as they might know about these errors.

    Best regards,
    Mike

    in reply to: Menu Items for mobile #1462053

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Rounded edge #1462048

    Hi,
    For the page that you linked to, please try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av-71o5oc-a8dc12cd8b5da5904a0f5d2b3077d9f9 {
    border-radius: 10px !important;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menu Items for mobile #1462047

    Hi,
    Try this css instead

    #top #header_meta .phone-info span {
        font-family: 'Raleway', sans-serif;
        font-size: 18px;
        font-weight: 900 !important;
        color: #000;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thanks, please add define( 'WP_DEBUG', true ); to your staging site wp-config.php, please see here., add allow us to add debugging plugins.

    Best regards,
    Mike

    in reply to: Ajax Portfolio Grid equal height #1462045

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Publishing posts takes FOREVER (50 seconds) #1462034

    Hey flylanddesigns,
    Thank you for your patience, your screenshot looks like some elements are not loading, but I don’t see this on your frontend, try going to Enfold Theme Options ▸ Performance ▸ Disabling Of Template Builder Elements ▸ Always load all elements then disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files
    If you have a caching plugin or a web server cache please also clear it.
    If this helps try leaving these settings for a few hours and make some changes to your site or publish some test pages as a test, then go back to your Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression settings.
    If this doesn’t help, please leave the setting that I recommend in place and include a admin login in the Private Content area so we can examine.

    Best regards,
    Mike

    in reply to: Email field in mobile view in a different color #1462033

    Hey Diana,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

     #top .main_color input[type='email'] {
        border-color: #ffffff;
        background-color: #f6f7f9;
        color: #1e242f;
        font-weight: 300;
        font-size: 10px;
        text-transform: uppercase;
        letter-spacing: 1px;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Line across entire width – double ? #1462032

    Hey Diana,
    The line is a after section feature, to remove try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .container_wrap {
        border-top-style: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold 5.0 #1462031

    Hey Aubin,
    Please see our change log here. To test the update I recommend creating a staging site, check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so you can test updates on it and your live site will stay up and running. You can always ask your webhost to help you with setting this up if you want.
    Here are some screenshots of what it would look like:
    staging-1.jpg
    staging-2.jpg

    Best regards,
    Mike

    in reply to: Contact form in French language #1462030

    Hi,
    Glad to see that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Email not sent #1462029

    Hey anouk3177,
    Thanks for the login, it looks like you are using a gmail address as your from email, typically this will be deleted as spam by email servers. So you should use a SMTP email server, I see you installed the WP Mail SMTP plugin and tried to set the Other SMTP, but you are not using Authentication
    Enfold Support 6329
    and you still added your gmail address as your “from” address.
    So first try setting up a email address on your webhost server with the same domain as your website, otherwise they will be spam and often deleted.
    Then get your SMTP login from your webhost and add it to your plugin.

    Best regards,
    Mike

    Hey acscreativenew,
    Do you mean this Community Events addon? If so please try creating a staging site copy of your site so we can test and your live site will remain untouched, as we don’t have this paid addon to test with. For now I recommend using the standard footer.

    Please check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so we can test on it and you site will stay up and running. You can always ask your webhost to help you with setting this up if you want.
    Here are some screenshots of what it would look like:
    staging-1.jpg
    staging-2.jpg

    Best regards,
    Mike

    in reply to: YouTube background video not looping #1462027

    Hi,
    Thank you for your patience and the link to your site, I first tested your video on my test site as a color section background like yours and the video loops in Windows in Chrome, Firefox, & Edge. I the noticed that you have a plugin called YouTube WordPress Plugin by Embed Plus and found that when this is disabled your video also loops. I left it disabled for you to check.

    Best regards,
    Mike

Viewing 30 posts - 1,261 through 1,290 (of 33,765 total)