Forum Replies Created

Viewing 30 posts - 10,921 through 10,950 (of 35,067 total)
  • Author
    Posts
  • in reply to: How to disable all tooltips of the Related Entries #1364585

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Elementor + Enfold #1364584

    Hey dvalansi,
    Thank you for your question, Enfold will work fine with PHP v8 on its own, but Enfold is not designed to work with other custom editors like Elementor, so we can not predict any errors or support them. Enfold has its own built-in custom editor (Advanced Layout Builder) which can not be disabled as it is at the core of the theme.
    If everything works for you with PHP v7.4 and you want to use the Elementor plugin, then this would be your best option.

    Best regards,
    Mike

    in reply to: Shoutbox Magazine #1364583

    Hi,
    Thank you for using the Shoutbox theme and hope that you will consider the Enfold theme for your future project.

    Best regards,
    Mike

    in reply to: Remove unused CSS? #1364582

    Hey Alwin,
    Thanks for your question, I have not seen any solutions to block the CSS loaded for Gutenberg, so if this works for you then please use. The Block Editor (Gutenberg) is a core WordPress element.
    The file:
    dynamic_avia/avia-merged-styles-5208a9f…
    is created with Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression
    You could disable this since you are using WP Rocket, letting WP Rocket do all of the caching.
    If you do disable also enable the option: Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files to clear the old files.

    Best regards,
    Mike

    in reply to: Delay Javascript Execution in WP-Rocket, font issues #1364580

    Hey Alwin,
    Thanks for the link to your site, I believe that you mentioned this in one of your other threads about preloading the font, This should correct the issue.

    Best regards,
    Mike

    in reply to: Shoutbox Magazine #1364577

    Hi,
    Thanks, see below.

    Best regards,
    Mike

    in reply to: Polices choisies qui n'apparaissent pas dans l'aperçu #1364576

    Hi,
    Thank you for your patience and the login, I was able to login to your site.
    I checked your main menu logged in and in incognito (private) mode on Windows with Chrome and found no difference, both were showing the “Alice” font:
    2022-09-10_001.jpg
    If you are seeing the error with IOS (Mac) please note that testing with IOS (Safari) can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Some font questions #1364574

    Hi,
    Thank you for your patience, the fallback fonts Helvetica, Arial, sans-serif were chosen by the Dev Team because they are the standard fallback fonts used the in WordPress core.
    Preloading entypo-fontello with WP-Rocket is probably a good idea because your visitors will eventually need to load it, but if you are tring to get the fastest first load time then don’t, but your visitors will eventually need to load it anyways.

    Best regards,
    Mike

    in reply to: Shoutbox Magazine #1364571

    Hi,
    Glad to hear that you have this sorted out, but unfortunately, the block editor is only available with WordPress v5+
    We stopped supporting our older themes when the block editor was introduced with WordPress v5 because it would require a full rewrite of the theme to make it compatible.
    Please see this post.

    Best regards,
    Mike

    in reply to: Code Block is eliminating code when saving #1364568

    Hi,
    Thanks for your question and your login, I’m glad that you fould a solution but when I login to your site on the pages that you linked to I don’t see a code block, I imagine this is due to you finding a solution using the widgets, but when I check your widgets I’m not sure which one is the issue.
    Please create a test page with the code block and link to it with a screenshot, to add a screenshot please try using an Screenshot service and pasting the image URL in your post.
    Then link to a version of the same page without the code block using your solution so we can investigate and see your issue.

    Best regards,
    Mike

    in reply to: ALB Content Slider Still Not working #1364567

    Hi,
    Thanks for your feedback but the test page Ismael created seems to be a 404 for me and I don’t see an admin login in the Private Content area so I’m not sure if it is in draft status
    I’m not seeing an error on your original page and I don’t see an attached screenshot to your post as you replied in your last message.
    Please login to the forum instead of using the email option to add a screenshot, please try using an Screenshot service and pasting the image URL in your post so you can point out the error.

    Best regards,
    Mike

    in reply to: Shoutbox Magazine #1364565

    Hi,
    WordPress to v4.9.21, will probably work but I don’t recall when the jQuery version changed in the core WordPress, it was just about v4.8 – v4.9
    I would try v4.8 first, you can always go up to v4.9.21 later, I would just hope to get you to a stable version first 🙂

    Best regards,
    Mike

    in reply to: Shoutbox Magazine #1364562

    Hi,
    Thank you for your feedback, I would recommend a full backup using your webhost backup options, please don’t use a backup plugin unless you have specific knowledge on restoring it. Many backup plugins fail on restore.
    If you are using PHP v7.3 with WordPress v6.0.2 then a critical error would be expected as WordPress requires a minimum of v7.4.
    If you have disabled all plugins, downgrading to WordPress 4.8 should would correctly as the shoutbox theme was not designed to work with any higher version of WordPress.
    Please note that you will open yourself to security issues using WordPress v4.8, this should be ok if you do it temporarily while you are creating your new site, but it is not a long term solution.

    Best regards,
    Mike

    in reply to: Private request for help #1364560

    Hi,
    Thanks for your question, this css seems to work when I test it:

    #top.home *{
    -moz-filter: grayscale(100%);
    -webkit-filter: grayscale(100%);
    filter: gray; /* IE6-9 */
    filter: grayscale(100%);
    }

    After applying the css, please clear your browser cache and check.
    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    If you find this not working for you, please include an admin login in the Private Content area so we can be of more assistance, often the issue is a missing bracket in the custom css breaking the css for all rules after the missing bracket.

    Best regards,
    Mike

    in reply to: Host Web Font yourself … some info #1364556

    Hi,
    Thank you for your question, based on the file name:
    opensans-variablefont_wdthwght-webfont
    it is a variable font with weight, so it should include all sizes and weights, you will only need to set the size and weight in your element, or advanced style setting, or in your css, depending on how you are assigning this.

    Best regards,
    Mike

    in reply to: Shoutbox Magazine #1364524

    Hey KD,
    Thank you for your question, but unfortunately the Shoutbox is no longer supported since 2020 and WordPress 5.0
    I see that your site has this error: jQuery.Deferred exception which could mean that you have a plugin causing the error, try disabling all of your plugins, or that you are using the newest WordPress v6+, try downgrading back to v4.8 as your version of Shoutbox was not meant to run on WordPress v5+ If you do downgrade you will need to downgrade your PHP version on your webhost to 7.4, your new host is probably using PHP v8+ which WordPress v4.8 will not run on.
    Because of this limitation, there is not much we can do to correct this error. We recommend using a modern theme like Enfold and taking this opportunity to rebuild your site. Unfortunately, your current theme can not be “upgraded” or “imported” into Enfold, you will need to build it from scratch.
    Sorry that this is not the answer you were looking for, but this could be a great opportunity to give your site an updated look and feel.

    Best regards,
    Mike

    in reply to: magazine thumbnails display at different sizes #1364518

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Unwanted tick box in contact grid #1364418

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Sticky footer #1364378

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Unwanted underlined in icon list texts #1364376

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Unwanted tick box in contact grid #1364375

    Hi,
    Correct, WordPress will not show you the password, perhaps there is a plugin that will show it to you, but I didn’t find one.

    Best regards,
    Mike

    in reply to: Contact Form Autoresponder E-Mail Issue #1364330

    Hi,
    Glad to hear that you have this sorted out, and thanks for sharing your solution.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Dynamic spacing when headlines need more than one line. #1364328

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Shop Options > Discription Text #1364326

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Changing or Adding Icons to Icon Lists #1364323

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: site editing not possible #1364321

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Main pages dont show up on smartphones #1364319

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Unwanted tick box in contact grid #1364318

    Hi,
    Glad to hear this helps, as for your ID and password, I was only able to find a working login by checking many of your past threads, because I recalled being able to login a while back.
    If you go to your profile page you can see the capital letter, screenshot below, but WordPress won’t show your current password, so please just note the capital letter for future reference.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: logo im hamburger menu #1364249

    Hi,
    Thanks for the feedback, please try this css:

    @media only screen and (min-width: 1919px) { 
    	#top #wrap_all #header #av-burger-menu-ul > li.av-active-burger-items {
        top: 180px;
    }
    }

    Best regards,
    Mike

    in reply to: Breakpoints #1364246

    Hi,
    Thanks for the feedback, I check the sizes that you recommended and see that the top gallery is showing two images per row at 488px, while the second area is only one wide. But the second area doesn’t look like a gallery element, it is many 1/4 columns each with a text block element with an image.
    Trying to make the columns behave like the gallery element would not be easy and would not be exact, I would recommend using the same elements for both “galleries”.
    I believe that your client is changing the size of the browser window and comparing the “in-between” device sizes, if you check the standard device sizes:
    375px
    425px
    768px
    1024px
    1440px
    the top and bottom “galleries” match in their row width. Did your client have any issues with the space between the images? The bottom “gallery” using the 1/4 columns has much more spacing. Try using the 1/4 columns for the top gallery also and they will match much closer.
    Your client screenshots are not showing for us, try logging into the forum to paste the url to your screenshots using an Screenshot service.

    Best regards,
    Mike

Viewing 30 posts - 10,921 through 10,950 (of 35,067 total)