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Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeSeptember 1, 2022 at 2:47 am in reply to: Enfold CSS/JS merging function still not working properly #1363421Hi,
Sorry, but unfortunately this seems to be clearly caused by your ad network Ezoic, your staging site without Ezoic did not have the error (July 8), it is out of the scope of our support to correct a conflict caused by a third party plugin or script, typically with such conflicts we would recommend not using the conflicting plugin or script, or using a different one that doesn’t cause a conflict, but with this being your revenue source I can understand you may not be able to do this. In this case you can try following Ismael’s advice and not use the theme merging and use a third party caching plugin instead.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey rgruber,
Thanks for your question, but unfortunately your portfolio is loaded with only certain categories and the other categories that are filtered out are not available in this state.
To achieve this I would recommend adding another element that shows all of your categories under the current one and use some css to hide it, then we could add an “All” button to your current element and some javascript so when it is clicked the current element is hidden and the other one is shown.
If you would create a test page with two portfolio elements set up and include an admin login in the Private Content area, we could demonstrate this for you.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Try adding this css:#main { background: #fbfaf3 url(https://hmfull10010.wpengine.com/wp-content/uploads/2022/08/newBakSealCornerRight.webp) top right no-repeat fixed; }Best regards,
MikeHi,
Glad to hear that updating helped, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeAugust 30, 2022 at 6:32 pm in reply to: image map popups disappear when cursor is off the target #1363278Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Manuela,
Thanks for the link to your page and the screenshot, I’m not sure which image you wish to use, but a while back you have link to this image: consciousuncoupling.png
so I used it in this example, you can change the image in the code below:.main_color .thrive-coaching.iconbox_top .iconbox_icon { background-image: url(//leagrowingpeople.com/wp-content/uploads/2022/04/consciousuncoupling.png); height: 3px; background-color: transparent; background-size: contain; background-repeat: no-repeat; background-position: 50% 50%; } .thrive-coaching.iconbox_top .iconbox_icon:before { opacity: 0; }the expected results:

After applying the css, please clear your browser cache and check.Best regards,
MikeAugust 30, 2022 at 1:25 pm in reply to: image map popups disappear when cursor is off the target #1363193Hi,
Thank you, glad you were able to sort that out, I’m not sure why that page is having revision issue, but other pages that I check are showing more revisions.
I see that you are using v4.8.8.1, so please update to v5.1.1
Please try to download the latest version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
Best regards,
MikeAugust 30, 2022 at 12:05 pm in reply to: Header disappears under the photo on the mobile phone #1363186Hi,
Thanks for the login, I don’t see a cause for this, but I see that you are using v5.0, please try updating to v5.1.1.
Otherwise, this css does correct:@media only screen and (max-width: 1024px) { #av_section_2.av-parallax-section { overflow: visible; } #av_section_1 .av-section-color-overlay { opacity: 0; } }Best regards,
MikeHi,
Perhaps you have Geo IP blocking for countries other than yours? Are your friends in the same country as you?
Perhaps this was set up on your web host?Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks, but the login didn’t work for me, I’m locked out now, perhaps try:- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
Best regards,
MikeAugust 29, 2022 at 12:01 pm in reply to: Header disappears under the photo on the mobile phone #1363036Hi,
Thanks for the login, but please upgrade it to admin, we can’t view your backend.Best regards,
MikeAugust 29, 2022 at 11:50 am in reply to: Show category in Masonry gallery with link to overview posts in that category #1363034August 29, 2022 at 11:33 am in reply to: Show category in Masonry gallery with link to overview posts in that category #1363030Hi,
Sorry I didn’t know you wanted two line breaks, please check now.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the login, I took a look at your /our-capabilties/dtc-pr/ and did see your issue when changing the overlay opacity, but after testing I believe part of the issue is due to the theme minifying the cache at Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and your caching plugin WP-Optimize also minifying the cache, such minifying minified files can cause errors. Once I disabled the theme compression and manually cleared the page cache and minified files for every edit I was able to change the overlay opacity, right now it is 0.7 and works fine. While you could disable WP-Optimize and only use the theme compression, I assumed you preferred the WP-Optimize plugin.
I had also found the Autoclear Autoptimize Cache plugin activated but it require the Autoptimize plugin to do anything, so I disabled it in my testing. The Autoptimize plugin is another one that conflicts in this way, minifying minified files.
You are also getting this error Uncaught SyntaxError: Invalid or unexpected token:
(window.yoastPremiumWebpackJsonp=window.yoastPremiumWebpackJsonp||[]).push([[15],{0:function(module,exports){eval("module.exports = React;//# sourceURL=[module]\n;
it points to your Yoast Premium plugin, but I don’t know what the issue is.
Anyways, I would agree with Nikko that this is a plugin issue and can not be recreated with the theme alone, if you continue to use the plugin just note that you will need to manually clear the cache and minified files after each edit.Best regards,
MikeHi,
Thanks for the feedback, I was able to login via SFTP and I see your child theme stylesheet header is just a copy of the parent theme header, so it doesn’t point to the new parent theme correctly, I can change it but first, you should save a backup on the theme options at: Enfold Theme Options ▸ Import/Export ▸ Export Theme Settings File

please do this or include admin login in the Private Content area so we can do this and change the child theme stylesheet header for you.Best regards,
MikeHi,
This update doesn’t replace your child theme, it is still there, you probably “activated” the parent theme after the update, please go to your themes and activate your child theme.Best regards,
MikeAugust 28, 2022 at 8:00 pm in reply to: Google Map media element does not link to actual Google Maps entry when clicked #1363000Hey rootdr,
Thanks for your patience and the link to your site, I recommend adding a Driving Directions link to the map marker in the Map element.
To share a map location go to Google Maps and enter your address and then hover over the map marker and click the Directions link, click it and then copy the link from the browser address bar:

then add it as a link to your map marker in the Map element:

then you will have a Driving Directions link:

when your site users click on it a new tab will open and shown the directions:

I included your Driving Directions link below and a link to my test page, please give this a try.
In my test I thought that the link should be a different color from the other text so I added this css so it would be blue and become bold on hover:a.driving-directions { color: blue; } a.driving-directions:hover { color: blue; font-weight: bold; }Best regards,
MikeHi,
Unfortunately, as I understand this, it is a custom element from the spiderfly studios, they may need to update their code, but as we are not familiar with their code we will leave this thread open until you hear back from them.Best regards,
MikeHi,
Thanks for the feedback, I tried to accept the cookies dialog on your root page first, but I still was asked for a .htaccess authentication before the admin login, please provide the .htaccess login also.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeAugust 28, 2022 at 6:06 pm in reply to: Show category in Masonry gallery with link to overview posts in that category #1362994Hi,
Thanks for the login, I adjusted the function to this:add_filter("avf_masonry_entry_content", function($content, $entry, $config) { $categories = get_the_category($entry["ID"]); $separator = ' '; $output = ''; if ( ! empty( $categories ) ) { $output .= ""; foreach( $categories as $category ) { $output .= '<span data-link="'. get_term_link($category->term_id, $category->taxonomy) .'" class="blog__masonry–categorie">' . esc_html( $category->name ) . ' / </span>'; } $output .= "<br/>"; $content = $output . $content; } return $content; }, 10, 3);please clear your browser cache and check.
Best regards,
Mike -
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