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Viewing 30 posts - 10,501 through 10,530 (of 34,990 total)
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  • in reply to: White border in facebook likebox #1368945

    Hi,
    Thank you for the screenshot, I tested on Windows in Chrome, Firefox, & Edge desktop 1920 x 1080 and didn’t see this issue, but when I tested at 2500px I did.
    This is caused by the FB iframe inner elements having a width of 500px, unfortunately, the inner iframe elements can not be controlled from your site, so you will need to make the max-width of the widget 500px with this CSS:

    .av_facebook_widget_wrap {
    	max-width: 500px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Search resultes are showring short code in the text? #1368943

    Hi,
    Thanks for the login, I added this code to your child theme functions.php:

    add_filter( 'the_excerpt', 'do_shortcode');

    and now the buttons show instead of the shortcode:
    2022-10-15_001.png

    Best regards,
    Mike

    in reply to: Send button color on contact form #1368940

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Send button color on contact form #1368905

    Hi,
    If you want the background color of the button to be white on hover and the button text to remain the same, try this css:

    #main .alternate_color input[type=submit]:hover {
        background-color: #fff;
        color: #234029;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Favicon #1368850

    Hi,
    When I check your custom favicon shows on your site, if you are still seeing the WordPress favicon in your Google Search Console try adding your favicon.ico via FTP to your root directory, not a image file like .png or .jpg, it must be the favicon.ico this is where Google looks for it.
    If you don’t have a real favicon.ico use a favicon generator to turn your image into one.

    Best regards,
    Mike

    in reply to: Send button color on contact form #1368849

    Hi,
    Correct, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Updating old version to new version #1368848

    Hi,
    Yes, upgrading from v3.4.7 to v5.1.2 will work, but we recommend making a full backup using your webhost backup options, please don’t use a backup plugin unless you have specific knowledge on restoring it. Many backup plugins fail on restore. If this is a live business site it may be better to test on a staging site, check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so we can test on it and you site will stay up and running. You can always ask your webhost to help you with setting this up if you want.

    Here are some screenshots of what it may look like:
    staging-1.jpg
    staging-2.jpg

    Once you download the “Install” version from your Theme Forest account you can upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    When you buy a new license you will get 6 months support of our forum, but please note that for a little more you could get a full year of support:
    extend_support_to_12_months.png

    Best regards,
    Mike

    in reply to: Font on mobile does not display correctly #1368845

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Image Hotspot and Tab Section #1368761

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    As you see in the video element it requires using the YouTube link with watch?v=
    2022-10-13_002.png
    I will as the team if there is a way around this and reply back.
    Thank you for your patience.

    Best regards,
    Mike

    Hey Peter13,
    Thank you for your question, the video element must use the YouTube link structure watch?v=
    2022-10-13_002.png
    but youtube-nocookie.com doesn’t support this, it only supports the iframe embed
    So until YouTube begins to support this please use a code block element and the iframe code
    2022-10-13_003.png

    Best regards,
    Mike

    in reply to: Hauptmenü linksbündig #1368634

    Hi,
    Thank you for explaining and the link to your site, please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    #top #avia-menu #menu-item-35 a {
    	padding-left: 0;
    }

    After applying the css, please clear your browser cache and check.
    Please see the screenshot in the Private Content area.

    Best regards,
    Mike

    in reply to: personal token 3 #1368627

    Hi,
    Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Spacing size and color of symbols #1368625

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Image Hotspot and Tab Section #1368624

    Hi,
    Sorry, I don’t understand sussed, did you sort it out?

    Best regards,
    Mike

    in reply to: hide filter at store #1368623

    Hi,
    If you don’t want a sidebar on your shop page go to Enfold Theme Options ▸ Sidebar Settings ▸ Sidebar On Archive Pages and choose No Sidebar
    If you do want the sidebar, but not the filter go to WordPress ▸ Appearance ▸ Widgets ▸ Shop Overview Page and remove the filter widget.
    As for your cart button, the only time that button shows is when the cart is empty, and when I click it goes to /shop/ not /mein-shop/
    The main menu link goes to /mein-shop/

    Best regards,
    Mike

    in reply to: Spacing size and color of symbols #1368618

    Hi,
    Glad to hear, try adding this css

    #header_main #menu-item-shop .cart_dropdown_link {
        color: #873618;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Spacing size and color of symbols #1368569

    Hey schweg33,
    Please try this css:

    @media only screen and (max-width: 767px) { 
    #header_main #menu-item-shop .cart_dropdown_link {
        padding: 0 15px 0 30px;
        color: #873618;
    }
    }
    #top #menu-item-shop .av-cart-counter {
        background-color: #873618;
    }
    .header_color #header_main .social_bookmarks a {
    	color: #873618;
    }

    After applying the css, please clear your browser cache and check.
    The expected results
    2022-10-12_002.png

    Best regards,
    Mike

    in reply to: hide filter at store #1368567

    Hey schweg33,
    When an item is added to the cart the page is given the class html_visible_cart so we could write some css to hide the sidebar filter widget after an item is in the cart and one goes from the shopping cart back to the store.
    Right now your sidebar is not showing so I can not test this, do you want the whole sidebar hidden or just the sidebar filter widget?

    Best regards,
    Mike

    in reply to: Image Hotspot and Tab Section #1368565

    Hi,
    Glad Ismael could help, shall we close this then?

    Best regards,
    Mike

    in reply to: Accessibility for Visually Impaired #1368508

    Hi,
    Glad to hear, thanks for letting us know, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Sorry we were not much help, we will go ahead and close this, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad to hear that this is sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    It would probably be best to wait until any issues are solved first, to ensure the issues are not copied to your new sites.
    Write back here when these are solved.

    Best regards,
    Mike

    Hi,
    Thanks for creating the staging site, but the login is not working on it or on your main site. I see that you are using a child theme.
    Can you explain how you customized the footer on your site, it sounds like you customized the footer.php file directly.
    If you didn’t customize the footer.php or the header.php files directly and you have these in your child theme, then remove these from your child theme.
    Then your footer will show the widgets the theme settings for the footer correctly.
    If you have customized the footer.php or header.php file directly, then you need to save a copy of your modifications to your computer and remove these files from your child theme, then add new copies of these from the new version and add your modifications to them after you update.
    The new version has changes in the footer.php and header.php files and the old versions can not be used.
    This is what Rikard meant.

    Best regards,
    Mike

    Hey John,
    Thanks for your patience and the link to your site, I found that you had v2 recaptcha keys entered in the theme panel and when I tested them they worked:
    We were able to properly connect and verify your API keys with Google reCAPTCHA
    2022-10-11_002.png
    I then tested your contact form with the v2 recaptcha and it also worked:
    2022-10-11_003.png
    So everything seems to be working correctly, I set the contact form back to the way you had it, please check.

    Best regards,
    Mike

    Hi,
    Thank you for the FTP access, this worked for me, but the cPanel access didn’t work for me.
    But I was able to login to one site, linked below, and it looks like it already has pages & posts, is this a recent import that you did, or are these old pages from when your web provider created the 5 subdirectories for you?
    If these are old and out of date then the first step would be to delete these pages and posts and import the current ones from your main site, and then you could translate them.
    If you would like I could document the steps as I do this for you on the first site, and then you could try for the other sites.
    One other question, originally you said that you wanted to make your own translation to avoid spending money on subscriptions like WPML, but I see that you have the WPML plugin installed, are you still planning on not using this plugin and making your own translations?

    Best regards,
    Mike

    in reply to: Space irregularity in responsive mode #1368337

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: No blank characters possible #1368335

    Hi,
    Thanks for the login, I created a test page linked below and found that a space could not be added the special heading, I tested deactivating all of your plugins and then I could add spaces, please see the test page.
    I re-enabled all of your plugins, please try to deactivate your plugins one at a time and try to add a space to the special heading on the test page until it works then you will know which plugin is causing the conflict.

    Best regards,
    Mike

    in reply to: Newsletter Code #1368272

    Hi,
    I added the code for you and it is in your head, but I still see a status of 403 (Forbidden) for this script.
    2022-10-10_002.png

    Best regards,
    Mike

Viewing 30 posts - 10,501 through 10,530 (of 34,990 total)