Forum Replies Created
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AuthorPosts
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October 7, 2022 at 3:30 am in reply to: Bottom of page jumps up each time, is it the scroll UP button? #1367890
Hey Angèle,
Thank you for the link to your site, your testimonial slides are different sizes causing the page to move up and down as they are shown.
Most of your slides are 1361px high, but two are 730px, I would recommend making these two also 1361px
Another option would be to make all of the slide containers the same size, 1361px, but for the two small ones this would add a lot of white space.Best regards,
MikeOctober 7, 2022 at 3:04 am in reply to: Breadcrumb repeated info / no active page title on left #1367888October 7, 2022 at 2:54 am in reply to: Mailchimp widget display fields without any configuration possible #1367885Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeOctober 6, 2022 at 7:37 pm in reply to: fullscreen slider by default for blog pages with transparent glassy header #1367860Hi,
Thanks for the link to your site, it looks like you were able to add the slider to all of your pages & posts with a function in your functions.php and the slider shortcode, but it looks like it added a second slider to your homepage and I believe that you only want this to add the slider to your posts, so I added if(is_single()) {…} to your function and it seems to be working, please check.for future readers the function is basically like this:
add_action('ava_after_main_menu', 'add_top_image_for_blog'); function add_top_image_for_blog() { if(is_single()) { echo do_shortcode("[av_slideshow_full ... [/av_slideshow_full]"); } }Best regards,
MikeHey brookjames,
Thank you for your explanation about the Shop Demo homepage grid under the slider, I cloned the element on my text site and uploaded 4 images that are 1500px X 1000px, this just was the test images I had, the size was not specific. Then when I added them to the image element inside the grid row cells I choose the portfolio size:

and they are all the same size to each other and to the default ones:

please give this a try.Best regards,
MikeOctober 6, 2022 at 4:50 pm in reply to: Problem with header when using phone in horizontal format. #1367836Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the login, I found the ajax search title class in the Quick CSS was incorrect, Ismael posted: .av_ajax_search_title, but I found: .ajax_search_title, I corrected and now it works.
For your contact form I added this css:#top #main .alternate_color .input-text, #top #main .alternate_color input[type='text'], #top #main .alternate_color input[type='input'], #top #main .alternate_color input[type='password'], #top #main .alternate_color input[type='email'], #top #main .alternate_color input[type='number'], #top #main .alternate_color input[type='url'], #top #main .alternate_color input[type='tel'], #top #main .alternate_color input[type='search'], #top #main .alternate_color textarea, #top #main .alternate_color select { color: #fff; }please clear your browser cache and check.
Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Manuela,
Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function add_custom_meta(){ ?> <meta name="facebook-domain-verification" content="-your-code-here"> <?php } add_action('wp_head', 'add_custom_meta', 1);adjust the tag to match what they gave you.
Best regards,
MikeHi,
Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the link to your site in the first color section in Layout ▸ Borders ▸ Section Bottom Border Styling you have the option set: Display a small arrow that points down to the next section

I disabled this for you on the two pages that you linked to, please clear your browser cache and check.Best regards,
MikeHi,
Thanks for the login, but when I go to the login page I see this message:Due to protection of web servers from repeated attacks, we were forced to restrict access to administrative interface of web pages to selected countries. If you are currently in a foreign country, please sign in to WebAdmin, proceed to your domain management and disable this GeoIP filter in CMS section.
Please disable the GeoIP filter, or if there is an option to add my IP to an allow list I have included my IP below.
Best regards,
MikeHi,
Glad to hear, we will leave this thread open should any other members have some input.Best regards,
MikeOctober 2, 2022 at 11:25 pm in reply to: Titles of images opened in the lightbox via button are not displayed #1367355Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeOctober 2, 2022 at 7:45 pm in reply to: Google Doc lightbox not opening correctly with iframe=true #1367345Hey TOTL,
Thanks for the link to your page, I tried to create a test page on my demo for this and I notice that the google spreadsheet link is causing a few errors, first is a jQuery error for Syntax error, unrecognized expression: #gid=9882246?iframe=true this points to the link having a hashtag and question mark causes an error:

since the google link needs the hashtag and the lightbox needs the question mark, I don’t see a way around this. Javascript errors tend to spill down to other functions and scripts.
Once the google spreadsheet is loaded in the lightbox more errors occur about Refused to frame because an ancestor violates the following Content Security Policy directive

I have not seen this before.
So on my test page I uploaded a text document to my site and created a button with the custom class iframe-button and this code in a code block element:<script> (function($) { $(".iframe-button").on('mousedown', function(e) { e.preventDefault(); $("html").css({'overflow-y':'hidden'}); }); $('body').on('click', function() { setTimeout( function() { if($('.mfp-bg').length == 0) { $('html').css({'overflow-y':'scroll'}); } },500); }); }(jQuery)); </script>
and this solved the scrolling of the page for the first button.
But for the second button with the google spreadsheet link this didn’t help.
even adding the google spreadsheet as an iframe on another page and linking to that page in the button as the lightbox still scrolled.
Try taking a screenshot of the google spreadsheet and using that in the lightbox.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the feedback, I would recommend disabling your server cache first and/or any CDN cache, which might take a little time, to see the that was the issue, if this solves then see if you can exclude your shop pages /shop/ from the cache and if that also works that might be a solution.
Or you could disable your server cache and just use a good cache plugin instead.Best regards,
MikeHey Sovietovic,
Thanks for the screenshot, we can assist with some custom css for these issues, but it would help if we could see your page to write the css.
Please post us an admin login credentials (in the “private data” field), so we can take a look at your page.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.
If you don’t feel comfortable with this then Enable the Avia Layout Builder Debugger
and copy the page shortcode to a plain text document (.txt) and post a link to it via DropBox so we can test it on our demo site.Best regards,
MikeHey JoStudioDeRijp,
Thanks for the link to your site, Please try this code in the General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { .html_stretched #wrap_all { background-color: #000; } }Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Try disabling the plugin, because the theme won’t change the image used, on my demo site with no plugins the color section uses the image I input, including .webpBest regards,
MikeHi,
Sorry, I did misunderstand, I thought you were asking about not seeing the cart after adding an item.
When I check your page and the cart is empty the cart is hidden by being off the screen with right: -60px;

when an item is added to the cart it is shown on the screen with right: -2px;

So this option is working correctly on your page when I check.I also tested your page after adding an item to the cart and moving forward via a menu link, button, or related product the cart continues to show.
but using the browsers back button shows a version of the page that doesn’t have the class .html_visible_cart, so the cart doesn’t show, I assume that your server cache is an “object” cache such as Memcached, Redis, Varnish, Litespeed.
On my test demo, linked below with the option to hide the cart until a product is added, the cart is shown even if the browser back button is used.

Best regards,
MikeOctober 2, 2022 at 3:20 pm in reply to: Sticky Header for mobile doesn't work on all pages. #1367319Hi,
Yes, Enfold’s file compression is recommended by default.
But if you are using a caching plugin that in minifying css & js or a plugin like Autoptimize you may find that these plugins are minifying minified files and causing errors, if so try only using the plugin or the theme option.
If you are actively building your site and making a lot of changes daily, I recommend not using a caching plugin or the theme options so you can easily view your changes without needing to clear your cache. A good rule of thumb is to build your site first, then work on the optimization of it (speed & caching).
I believe your question is related to Ismael’s comment about toggling the File Compression to clear the theme cache, I believe he was suggesting this because often if this is enabled toggling will help.Best regards,
Mike -
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