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Hi,
Thank you for the screenshot, I tested on Windows in Chrome, Firefox, & Edge desktop 1920 x 1080 and didn’t see this issue, but when I tested at 2500px I did.
This is caused by the FB iframe inner elements having a width of 500px, unfortunately, the inner iframe elements can not be controlled from your site, so you will need to make the max-width of the widget 500px with this CSS:.av_facebook_widget_wrap { max-width: 500px; }After applying the css, please clear your browser cache and check.
Best regards,
MikeOctober 15, 2022 at 12:49 pm in reply to: Search resultes are showring short code in the text? #1368943Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
If you want the background color of the button to be white on hover and the button text to remain the same, try this css:#main .alternate_color input[type=submit]:hover { background-color: #fff; color: #234029; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
When I check your custom favicon shows on your site, if you are still seeing the WordPress favicon in your Google Search Console try adding your favicon.ico via FTP to your root directory, not a image file like .png or .jpg, it must be the favicon.ico this is where Google looks for it.
If you don’t have a real favicon.ico use a favicon generator to turn your image into one.Best regards,
MikeHi,
Correct, unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeHi,
Yes, upgrading from v3.4.7 to v5.1.2 will work, but we recommend making a full backup using your webhost backup options, please don’t use a backup plugin unless you have specific knowledge on restoring it. Many backup plugins fail on restore. If this is a live business site it may be better to test on a staging site, check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so we can test on it and you site will stay up and running. You can always ask your webhost to help you with setting this up if you want.Here are some screenshots of what it may look like:


Once you download the “Install” version from your Theme Forest account you can upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
When you buy a new license you will get 6 months support of our forum, but please note that for a little more you could get a full year of support:
Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeOctober 13, 2022 at 6:50 pm in reply to: Youtube Video URL (GDPR / DSGVO) is not working and didn't show up #1368760October 13, 2022 at 1:40 pm in reply to: Youtube Video URL (GDPR / DSGVO) is not working and didn't show up #1368736Hi,
Thank you for explaining and the link to your site, please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field#top #avia-menu #menu-item-35 a { padding-left: 0; }After applying the css, please clear your browser cache and check.
Please see the screenshot in the Private Content area.Best regards,
MikeHi,
Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
If you don’t want a sidebar on your shop page go to Enfold Theme Options ▸ Sidebar Settings ▸ Sidebar On Archive Pages and choose No Sidebar
If you do want the sidebar, but not the filter go to WordPress ▸ Appearance ▸ Widgets ▸ Shop Overview Page and remove the filter widget.
As for your cart button, the only time that button shows is when the cart is empty, and when I click it goes to /shop/ not /mein-shop/
The main menu link goes to /mein-shop/Best regards,
MikeHi,
Glad to hear, try adding this css#header_main #menu-item-shop .cart_dropdown_link { color: #873618; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey schweg33,
Please try this css:@media only screen and (max-width: 767px) { #header_main #menu-item-shop .cart_dropdown_link { padding: 0 15px 0 30px; color: #873618; } } #top #menu-item-shop .av-cart-counter { background-color: #873618; } .header_color #header_main .social_bookmarks a { color: #873618; }After applying the css, please clear your browser cache and check.
The expected results

Best regards,
MikeHey schweg33,
When an item is added to the cart the page is given the class html_visible_cart so we could write some css to hide the sidebar filter widget after an item is in the cart and one goes from the shopping cart back to the store.
Right now your sidebar is not showing so I can not test this, do you want the whole sidebar hidden or just the sidebar filter widget?Best regards,
MikeHi,
Glad to hear, thanks for letting us know, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeOctober 12, 2022 at 1:45 am in reply to: I am having a strange error, but I don't really think its enfold. #1368504Hi,
Sorry we were not much help, we will go ahead and close this, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeOctober 12, 2022 at 1:42 am in reply to: Google reCAPTCHA – Error on connecting to Google reCAPTCHA #1368502Hi,
Glad to hear that this is sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeOctober 12, 2022 at 1:03 am in reply to: Enfols multilanguage site using child and parents sub-directories on WP basis #1368500Hi,
It would probably be best to wait until any issues are solved first, to ensure the issues are not copied to your new sites.
Write back here when these are solved.Best regards,
MikeOctober 11, 2022 at 7:20 pm in reply to: Theme update with lost footer customization and first page second language #1368472Hi,
Thanks for creating the staging site, but the login is not working on it or on your main site. I see that you are using a child theme.
Can you explain how you customized the footer on your site, it sounds like you customized the footer.php file directly.
If you didn’t customize the footer.php or the header.php files directly and you have these in your child theme, then remove these from your child theme.
Then your footer will show the widgets the theme settings for the footer correctly.
If you have customized the footer.php or header.php file directly, then you need to save a copy of your modifications to your computer and remove these files from your child theme, then add new copies of these from the new version and add your modifications to them after you update.
The new version has changes in the footer.php and header.php files and the old versions can not be used.
This is what Rikard meant.Best regards,
MikeOctober 11, 2022 at 6:56 pm in reply to: Google reCAPTCHA – Error on connecting to Google reCAPTCHA #1368471Hey John,
Thanks for your patience and the link to your site, I found that you had v2 recaptcha keys entered in the theme panel and when I tested them they worked:
We were able to properly connect and verify your API keys with Google reCAPTCHA

I then tested your contact form with the v2 recaptcha and it also worked:

So everything seems to be working correctly, I set the contact form back to the way you had it, please check.Best regards,
MikeOctober 11, 2022 at 1:23 pm in reply to: Enfols multilanguage site using child and parents sub-directories on WP basis #1368426Hi,
Thank you for the FTP access, this worked for me, but the cPanel access didn’t work for me.
But I was able to login to one site, linked below, and it looks like it already has pages & posts, is this a recent import that you did, or are these old pages from when your web provider created the 5 subdirectories for you?
If these are old and out of date then the first step would be to delete these pages and posts and import the current ones from your main site, and then you could translate them.
If you would like I could document the steps as I do this for you on the first site, and then you could try for the other sites.
One other question, originally you said that you wanted to make your own translation to avoid spending money on subscriptions like WPML, but I see that you have the WPML plugin installed, are you still planning on not using this plugin and making your own translations?Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the login, I created a test page linked below and found that a space could not be added the special heading, I tested deactivating all of your plugins and then I could add spaces, please see the test page.
I re-enabled all of your plugins, please try to deactivate your plugins one at a time and try to add a space to the special heading on the test page until it works then you will know which plugin is causing the conflict.Best regards,
Mike -
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