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Viewing 30 posts - 9,541 through 9,570 (of 34,992 total)
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  • in reply to: Api key #1377320

    Hey Eugene,
    Thanks for your question, Envato (Theme Forest) no longer uses the API for updates they now use the Envato Token so you will need to first update your theme by logging into your Envato (Theme Forest) and download the latest version.
    Then after you update you can create a Envato Token from inside your Envato (Theme Forest) account for future updates.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Enfold clash with projects portfolio pro #1377318

    Hi,
    Glad Ismael could help, let us know if you have any further questions regarding this issue and we will gladly try to help you.
    Thank you for using Enfold.

    Best regards,
    Mike

    Hey Jaro,
    Thanks for the screenshot and the link to your site Pagespeed test, this is false result, the menu element that the test says is not in a parent ul is in fact in a ul so no action is needed.
    Enfold_Support_0009.jpeg
    Enfold_Support_0008.jpeg
    I’m not sure why the Pagespeed result in wrong but as you can see from the screenshot there is no action needed.

    Best regards,
    Mike

    in reply to: Issue with first vertical image in a gallery #1377314

    Hi,
    Thank you for the link to your site, I have recreated this issue on my demo site and it seems to only be an issue when the first image has a portrait layout.
    I have reported this to the Dev Team for their review and will reply when I hear back. Thank you for your patience.

    Best regards,
    Mike

    in reply to: Problem with WPML since update to 5.3.1 #1377313

    Hi,
    Thank you for the link to your staging site, as I see your language switcher looks like this:
    Enfold_Support_0005.jpeg
    I see this on both sites, and the url changes on both sites to /en/ for English but the text doesn’t change to English on them, when I check the backend neither seem to have any translated pages:
    2022-12-24_153703.png
    is this what you mean?

    Best regards,
    Mike

    Hi,
    Thanks for the link to your site, when I check I see this css:

    #top .horizontal-icon-list .avia-icon-list {
        display: grid;
        grid-template-columns: repeat(2,1fr);
    }

    causing this layout:
    Enfold_Support_0003.jpeg
    Try this css instead:

    #top .horizontal-icon-list .avia-icon-list {
        display: grid;
        grid-template-columns: repeat(3,1fr);
    }
    #top.home #av_section_1 .flex_column.first.flex_column_div {
    	padding: 0;
    }

    for this expected result
    Enfold_Support_0004.jpeg

    Best regards,
    Mike

    in reply to: More buttons added to an Easy Slider #1377311

    Hey Angelo,
    Try using the button row shortcode so the buttons will be side-by-side, you can use the shortcode wand to copy the shortcode.

    Best regards,
    Mike

    in reply to: Disable swipe on mobile for tab section #1377310

    Hi,
    The line that Ygit mentioned above is 301 in his file.

    Best regards,
    Mike

    in reply to: Googla API valid but could not connect #1377309

    Hi,
    I have summited this as a feature request for the Dev Team to review, when we hear back we will post here, thank you for your patience.

    Best regards,
    Mike

    Hi,
    I believe that you will need to edit the javascript, please see this thread.

    Best regards,
    Mike

    in reply to: Pagespeed mobile – elements contain focusable descendents #1377306

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Contact form: Autorespond mail not sending #1377304

    Hi,
    Thanks for your patience, unfortunately, I’m not sure what is causing this, I have asked the rest of the team for any ideas.

    Best regards,
    Mike

    in reply to: critical error with the theme #1377303

    Hi,
    Donkies11, please create a new thread and post an admin login because it would not be private to post it here.
    So far we don’t know why this is but since it is occurring only on GoDaddy managed servers that have must-use plugins that can not be disabled:
    object-cache.php
    System Plugin
    db-error.php
    object-cache.php

    it would seem to be related to one of these, try asking GoDaddy to disable these for testing, or create a GoDaddy standard server staging site that doesn’t use these plugins.

    Best regards,
    Mike

    in reply to: Label for post types creating a link in Avia Builder #1377302

    Hey vdlpwp,
    unfortunately, your screenshot is not working so I’m not sure what you meant, perhaps you made an error in your custom post type, try using the /enfold/includes/admin/register-portfolio.php file for reference and see this thread.

    Best regards,
    Mike

    Hey AgenturLanzinger,
    Thanks for your patience and the link to your site, but I’m not sure that I understand because product descriptions typically don’t display in the product grid, here is a link to our Shop Demo shop page and the product grid only shows the image and title.
    If you meant something different please link directly to the page and perhaps a link to the corresponding Shop Demo page.

    Best regards,
    Mike

    in reply to: Color Section fell out #1377300

    Hey Omar Skapti,
    Thank you for the link to your site but it doesn’t seem to be an WordPress admin login, I’m not able to see the WordPress backend I only see an “account” dashboard, please upgrade to admin so we can evaluate your homepage backend.

    Best regards,
    Mike

    in reply to: 3-col blog post grid #1377299

    Hi,
    Thanks for the screenshot and the link to your site, your image is cropped, I recommend using the plugin Simple Image Sizes, it will let you change the image crop to false.
    After you make the changes you will need to use the plugin Regenerate Thumbnails to change all of the thumbnails.

    Best regards,
    Mike

    in reply to: Load Background Image Until Video Loads #1377292

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad Guenni007 could help, thank you Guenni007, shall we close this then?

    Best regards,
    Mike

    in reply to: Advance Layer Slider Navigation Arrows #1377268

    Hi,
    Thank you for the link to your site when I check your slider the arrow background image is 200px square but the space is only 60px so the arrow looks wrong:
    Enfold_Support_0002.jpeg
    please try adding background-size: contain; to your rules like this:

    #top .avia-layerslider .ls-nav-prev {
      background: url(/wp-content/uploads/2022/12/previous.png) center center no-repeat;
      background-size: contain;
    }
    
    #top .avia-layerslider .ls-nav-next {
      background: url(/wp-content/uploads/2022/12/next.png) center center no-repeat;
      background-size: contain;
    }

    After applying the css, please clear your browser cache and check.
    This is the expected results:
    Enfold_Support_0001.jpeg

    Best regards,
    Mike

    in reply to: Chrome 108 not showing rounded images in Enfold #1377266

    Hi,
    Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Open on click a submenu and close the one previously opened #1377263

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Large space below fullscreen slider #1377182

    Hey lzevon,
    Thanks for the link to your site but the login is not working, nonetheless I believe your issue is caused by the smushit plugin, please try disabling the lazyload option in the smushit plugin.
    This is a conflict known to smushit, unfortunately we can not fix the plugin it needs to be done my the plugin author.

    Best regards,
    Mike

    in reply to: How to Edit Checkout Page #1377179

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Styles disappeared #1377177

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: add space around the text #1377175

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Mobile Header overlaps content #1377172

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thank you for sharing, many will probably find this useful.

    Best regards,
    Mike

    Hi,
    For the mobile portrait logo try this css

    @media only screen  and (max-width: 767px) and (orientation: portrait) { 
    	.responsive #top .logo {
        width: 100%;
    	}
    	.responsive #top #wrap_all .container {
        width: 100%;
        max-width: 100%;
    	}
    	.responsive #top .logo a {
        height: 14vh;
    	}
    	.responsive .logo img {
        height: fit-content;
        max-width: fit-content;
        max-height: fit-content;
    	}
    }

    In this css the width of the logo is set by the height of the logo link (a) we can’t use a percentage so we use visual height which may be a little tricky depending on the device, in my test the height: 14vh; seems to be the sweet spot but feel free to adjust to best suit your tests.

    Best regards,
    Mike

    in reply to: Enfold Theme Settings reset #1377114

    Hi,
    I added a feature request for TikTok to be added to the social profiles. For now please add it by following our documentation: How to add Custom Social Icons to Enfold options
    You will need to upload a custom SVG image to fontello.com because it doesn’t have a TikTok option yet.
    Here is an example thread of adding TikTok

    Best regards,
    Mike

Viewing 30 posts - 9,541 through 9,570 (of 34,992 total)