Forum Replies Created
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Hey Eugene,
Thanks for your question, Envato (Theme Forest) no longer uses the API for updates they now use the Envato Token so you will need to first update your theme by logging into your Envato (Theme Forest) and download the latest version.
Then after you update you can create a Envato Token from inside your Envato (Theme Forest) account for future updates.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
Best regards,
MikeHi,
Glad Ismael could help, let us know if you have any further questions regarding this issue and we will gladly try to help you.
Thank you for using Enfold.Best regards,
MikeDecember 25, 2022 at 5:36 pm in reply to: Pagespeed – screen readers require list items within a parent elements #1377317Hey Jaro,
Thanks for the screenshot and the link to your site Pagespeed test, this is false result, the menu element that the test says is not in a parent ul is in fact in a ul so no action is needed.


I’m not sure why the Pagespeed result in wrong but as you can see from the screenshot there is no action needed.Best regards,
MikeHi,
Thank you for the link to your site, I have recreated this issue on my demo site and it seems to only be an issue when the first image has a portrait layout.
I have reported this to the Dev Team for their review and will reply when I hear back. Thank you for your patience.Best regards,
MikeHi,
Thank you for the link to your staging site, as I see your language switcher looks like this:

I see this on both sites, and the url changes on both sites to /en/ for English but the text doesn’t change to English on them, when I check the backend neither seem to have any translated pages:

is this what you mean?Best regards,
MikeDecember 24, 2022 at 10:09 pm in reply to: Icon List with 'horizontal-icon-list' class only showing 2 across #1377312Hi,
Thanks for the link to your site, when I check I see this css:#top .horizontal-icon-list .avia-icon-list { display: grid; grid-template-columns: repeat(2,1fr); }causing this layout:

Try this css instead:#top .horizontal-icon-list .avia-icon-list { display: grid; grid-template-columns: repeat(3,1fr); } #top.home #av_section_1 .flex_column.first.flex_column_div { padding: 0; }Best regards,
MikeHey Angelo,
Try using the button row shortcode so the buttons will be side-by-side, you can use the shortcode wand to copy the shortcode.Best regards,
MikeHi,
I have summited this as a feature request for the Dev Team to review, when we hear back we will post here, thank you for your patience.Best regards,
MikeDecember 24, 2022 at 9:25 pm in reply to: direction of fullscreen slider is right to left want it left to right #1377308Hi,
I believe that you will need to edit the javascript, please see this thread.Best regards,
MikeDecember 24, 2022 at 9:19 pm in reply to: Pagespeed mobile – elements contain focusable descendents #1377306Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for your patience, unfortunately, I’m not sure what is causing this, I have asked the rest of the team for any ideas.Best regards,
MikeHi,
Donkies11, please create a new thread and post an admin login because it would not be private to post it here.
So far we don’t know why this is but since it is occurring only on GoDaddy managed servers that have must-use plugins that can not be disabled:
object-cache.php
System Plugin
db-error.php
object-cache.php
it would seem to be related to one of these, try asking GoDaddy to disable these for testing, or create a GoDaddy standard server staging site that doesn’t use these plugins.Best regards,
MikeDecember 24, 2022 at 9:00 pm in reply to: Label for post types creating a link in Avia Builder #1377302Hey vdlpwp,
unfortunately, your screenshot is not working so I’m not sure what you meant, perhaps you made an error in your custom post type, try using the /enfold/includes/admin/register-portfolio.php file for reference and see this thread.Best regards,
MikeDecember 24, 2022 at 8:17 pm in reply to: Product short description doesn´t show on Woocommerce Product Grid #1377301Hey AgenturLanzinger,
Thanks for your patience and the link to your site, but I’m not sure that I understand because product descriptions typically don’t display in the product grid, here is a link to our Shop Demo shop page and the product grid only shows the image and title.
If you meant something different please link directly to the page and perhaps a link to the corresponding Shop Demo page.Best regards,
MikeHey Omar Skapti,
Thank you for the link to your site but it doesn’t seem to be an WordPress admin login, I’m not able to see the WordPress backend I only see an “account” dashboard, please upgrade to admin so we can evaluate your homepage backend.Best regards,
MikeHi,
Thanks for the screenshot and the link to your site, your image is cropped, I recommend using the plugin Simple Image Sizes, it will let you change the image crop to false.
After you make the changes you will need to use the plugin Regenerate Thumbnails to change all of the thumbnails.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeDecember 23, 2022 at 8:14 pm in reply to: Hide titles and descriptions when you hover on images or thumbnails in masonry #1377269Hi,
Glad Guenni007 could help, thank you Guenni007, shall we close this then?Best regards,
MikeHi,
Thank you for the link to your site when I check your slider the arrow background image is 200px square but the space is only 60px so the arrow looks wrong:

please try addingbackground-size: contain;to your rules like this:#top .avia-layerslider .ls-nav-prev { background: url(/wp-content/uploads/2022/12/previous.png) center center no-repeat; background-size: contain; } #top .avia-layerslider .ls-nav-next { background: url(/wp-content/uploads/2022/12/next.png) center center no-repeat; background-size: contain; }After applying the css, please clear your browser cache and check.
This is the expected results:

Best regards,
MikeHi,
Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeDecember 23, 2022 at 7:38 pm in reply to: Open on click a submenu and close the one previously opened #1377263Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey lzevon,
Thanks for the link to your site but the login is not working, nonetheless I believe your issue is caused by the smushit plugin, please try disabling the lazyload option in the smushit plugin.
This is a conflict known to smushit, unfortunately we can not fix the plugin it needs to be done my the plugin author.Best regards,
MikeHi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeDecember 23, 2022 at 2:16 am in reply to: Social Media Icons / Top Bar on Right do not appear on mobile version #1377171December 22, 2022 at 8:54 pm in reply to: logo does not adjust as desired / unwanted lightbox effect on linked images / .. #1377151Hi,
For the mobile portrait logo try this css@media only screen and (max-width: 767px) and (orientation: portrait) { .responsive #top .logo { width: 100%; } .responsive #top #wrap_all .container { width: 100%; max-width: 100%; } .responsive #top .logo a { height: 14vh; } .responsive .logo img { height: fit-content; max-width: fit-content; max-height: fit-content; } }In this css the width of the logo is set by the height of the logo link (a) we can’t use a percentage so we use visual height which may be a little tricky depending on the device, in my test the
height: 14vh;seems to be the sweet spot but feel free to adjust to best suit your tests.Best regards,
MikeHi,
I added a feature request for TikTok to be added to the social profiles. For now please add it by following our documentation: How to add Custom Social Icons to Enfold options
You will need to upload a custom SVG image to fontello.com because it doesn’t have a TikTok option yet.
Here is an example thread of adding TikTokBest regards,
Mike -
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