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Viewing 30 posts - 9,271 through 9,300 (of 34,916 total)
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  • in reply to: Enfold Spezialist für Fehlerbehebung gesucht #1394353

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Activate desktop menu for mobile version #1394350

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Tabs out of whack #1394349

    Hi,
    Thanks for the login, the product page you linked to has HTML in the page title:

    <strong><span style="color: #0066b3;">Premium</span></strong> Pre-Formed Cuff<br>$89.99</br>

    I would recommend against this practice, you can use css to change this on the frontend, but I’m not sure where you expect this to show since you have page titles disabled in the theme settings. I see that all of your products are like this:
    Enfold_Support_114.jpeg
    For the Tab Test Page that you created, is definitely broken as the tabs are not selectable and at the bottom in the backend and the red box should not be there. I tried coping it to my demo site but couldn’t fix it.
    There are 81 <div but only 77 </div so that means there are 4 unclosed div’s there are also Unicode Characters in the page code which was probably added when you copied and pasted from wherever you copied the code from.
    The page also contains empty divs with classes such as page, section, layoutArea, column
    Enfold_Support_116.jpeg
    these serve no purpose and I recommend removing them.
    For this page you should start over and add the tabs one at a time and check the html carefully, there is no easy fix for this.
    Best regards,
    Mike

    in reply to: Lightbox popup on Enfold #1394340

    Hi,
    When I test your page the menu highlighting seems to work but some of the lower sections are not very high so sometimes two sections will show at once and the menu will highlight the lower second on desktop.
    Try making each second 100 percent high so when you click on a menu item the section will fill the screen.
    Enfold_Support_109.jpeg

    Best regards,
    Mike

    in reply to: Activate desktop menu for mobile version #1394003

    Hey evabo,
    Thanks for the link to your site, to not use the mobile menu and to have a transparent header on mobile please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    @media only screen and (max-width: 767px) {
    .responsive #top .av-main-nav .menu-item-avia-special {
      display: none;
    }
    }
    @media only screen and (max-width: 767px) {
    #top #header .av-main-nav > li.menu-item  {
        display: block!important;
    }
    }
    @media only screen and (max-width: 766px) { 
    .responsive #top #main {margin-top: -80px!important;}
    #top #wrap_all .av_header_transparency {background-color: transparent!important;}
    div#header_main > .container {display: block !important;}
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menu under full with header #1394000

    Hey Stefan,
    Try using the full-width sub-menu element and choose the menu you wish to use and place it under your slider.
    Then on the page set the Header visibility and transparency option to Hide header on this page so the current header and menu won’t show.
    You will not have a logo shown next to the menu.

    Best regards,
    Mike

    in reply to: Tag meta element not working for blog page #1393996

    Hi,
    The Dev Team says it should be released on Monday, I have checked the blog element and it will show the tags if you add this filter to your child theme functions.php:

    
    add_filter('avf_show_tags_meta', 'show_tags_on_blog_posts');
    function show_tags_on_blog_posts(){
    	return true;
    }

    This new feature has been added to our documentation: Display post tags on Blog Posts element

    Best regards,
    Mike

    in reply to: Tabs out of whack #1393913

    Hi,
    Thanks for the feedback I would still like to login and see an example before the error, such as a page or post that looks similar to the error page but before an error, and the page with the error. Perhaps by comparing the to I can identify the element “at risk” if any.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.
    Please note we will not receive the email, so post the user ID and the password in the Private Content area below.

    Best regards,
    Mike

    in reply to: Breadcrumbs – 2 backslashes after "Home" #1393905

    Hi,
    Thank you for creating the test site.

    Best regards,
    Mike

    in reply to: Breadcrumbs – 2 backslashes after "Home" #1392703

    Hi,
    Thanks for the feedback and for explaining the odd behavior with the breadcrumbs. I have not seen this before and it sounds like something with the permalinks, but that should affect all pages. I tried resaving them and setting the default values but it didn’t help, I then put everything back to the way you had it.
    I have asked the rest of the team for ideas and will write back when I hear from them, thank you for your patience.

    Best regards,
    Mike

    in reply to: Demo Import #1392245

    Hi,
    Thanks for the login, I see from your WordPress ▸ Dashboard ▸ Tools ▸ Site Health ▸ Info ▸ Server
    your Max input time is 60, try changing it to 120 or more.
    I also recommend disabling all plugins except for woocommerce which needs to be installed and activated for the Shop demo.

    Best regards,
    Mike

    in reply to: Background colour for special heading element #1391756

    Hi,
    Glad that this helped, for the example, I used the color name yellow but you can replace it with a HEX color code like #ffff00
    To add some transparency you would use RGBA color codes, here is a converter
    So if we want 50% transparency on a HEX color code for yellow we would get: rgba(255, 255, 0, 0.5)
    In the css it would look like this:

    .highlight .av-special-heading-tag {
    	background-color: rgba(255, 255, 0, 0.5);
    	display: inline-block;
    }

    If this doesn’t help please include the url to the element in question so we can take a closer look at your specific use.

    Best regards,
    Mike

    in reply to: Demo Import #1388063

    Hi,
    Do you have a custom login url? The one below is not working.
    What webhost are you using?

    Best regards,
    Mike

    in reply to: Background colour for special heading element #1388060

    Hey sarthakchoudhary,
    If you want all special headings to have a background color, such as yellow add this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    .av-special-heading-tag {
    	background-color: yellow;
    }

    and adjust the color to suit.
    If you want the background color for one specific special heading add a custom class to the special heading element, for example highlight
    Enfold_Support_86.jpeg
    and use this css:

    .highlight .av-special-heading-tag {
    	background-color: yellow;
    }

    If you only want the background color to be behind the text and not the whole element use this css:

    .highlight .av-special-heading-tag {
    	background-color: yellow;
    	display: inline-block;
    }

    Enfold_Support_88.jpeg
    Best regards,
    Mike

    in reply to: Breadcrumbs – 2 backslashes after "Home" #1388057

    Hey Zdeněk,
    Thanks for the link to your site this is because one of your breadcrumbs is empty but I not sure what is causing this, I see you have customized woocommerce files and productslider and you have jQuery errors in the browser console and you are using Yoast which may be changing the breadcrumbs.
    JQuery errors often have a cascading effect, so first try disabling your custom sticky function.
    Then try switching to the parent theme so the child theme custom files are not used.
    Then try disabling your plugins.
    One of these steps should identify the cause.
    If not or if the cause is something that you can not change you could use this css to hide the extra backslash since it only occurs on product pages.

    #top.single-product #main > div.title_container > div > div > div > span:nth-child(5) {
    	display: none;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Demo Import #1388055

    Hey Mewthom,
    Please include an admin login in the Private Content area so we can check, is your webhost OVH?
    If it is they disable the set_time_limit() function and will not enable it so the import times out.
    If the manual import method fails due to the disabled PHP functions, try creating a localhost WordPress install and import the demo and then use the plugin Duplicator and migrate your localhost version to your webhost, see the video on the plugin page if you have not used this plugin before, it is quite easy.

    Best regards,
    Mike

    in reply to: Critical Issue and Clashes #1388050

    Hi,
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post, or you use DropBox, Google Drive, etc.
    If it is easier you can Record the screen on your Mac or for Windows use the free Open source ShareX see this easy article: How to record screen on a Windows computer using ShareX tool

    Best regards,
    Mike

    Hi,
    On product pages that you created with the Advanced Layout Builder, you would need to use the Related Products element, so you should be able to place it where you want on the page, correct?
    Perhaps I don’t understand correctly, please create an example in your sandbox sie and link to it so I can see what you mean by “bring it up”.

    Best regards,
    Mike

    in reply to: Heading (f.e. H1, ..) same width as text/content #1388040

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How can I display the tag above the title on post blog? #1388036

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: CLS issue returns mysteriously! #1387993

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How can I display the tag above the title on post blog? #1378960

    Hi,
    Thanks for the feedback, try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function move_post_tags_above_title() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($){
    $('.slide-entry').each(function() {
    $(this).find('.post-tags').insertBefore($(this).find('.slide-entry-title.entry-title'));
    });
    })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'move_post_tags_above_title');

    Best regards,
    Mike

    in reply to: Problem after change string before author in blog article #1378884

    Hi,
    Ok, please let us know in a few days when we can close this thread.

    Best regards,
    Mike

    in reply to: Heading (f.e. H1, ..) same width as text/content #1378883

    Hi,
    Thanks for the login, I made an error in the code I posted above, I corrected and it’s now working, please check.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,

    @divedave
    please open a new thread with the url to the page in question and an admin login so we can be of more assistance. Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area.
    I see that you have a child theme, if you have a custom header.php or footer.php please remove them from your child theme we do not recommend adding these files to your child theme, it is the most common reason for errors when updating.

    Best regards,
    Mike

    in reply to: Problem after change string before author in blog article #1378876

    Hi,
    Thanks for the login, I corrected the issue please check.
    I also moved the function from your parent theme to your child theme functions.php so it won’t be lost after your next update.

    Best regards,
    Mike

    Hi,
    Glad to hear this helped, but to get the post count “number of number” like: [1/76] will be much harder and out of the scope for this forum.
    If you really need this I recommend hiring a freelancer on upwork.com
    unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Colour 2nd button #1378865

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Heading (f.e. H1, ..) same width as text/content #1378862

    Hi,
    Thanks for the feedback, I don’t see the javascript in your page source code, please ensure it is in your child theme functions.php file and that you copied the code from the forum and not an email notification so the symbols were not converted.
    In the code you should see > and not &gt;
    If this looks correct please include an admin login in the Private Content area below so we can assist further.

    Best regards,
    Mike

Viewing 30 posts - 9,271 through 9,300 (of 34,916 total)