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Viewing 30 posts - 8,311 through 8,340 (of 34,913 total)
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  • Hey mgyura,
    Thanks for your patience, I see in your first screenshot the Gravity Forms option icon is also not showing in the admin side panel above the “pages” option as in the second screenshot, are you sure it is active?
    Enfold_Support_723.jpeg
    In a forum search I found a recommendation for No conflict mode in GF settings.
    Please see if you can find this setting, otherwise please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Adjust extra elements in header #1402414

    Hey Carsten,
    Thanks for your patience and the link to your site but unfortunately I’m not seeing the FB icon dropping to the second line, please see the screenshot in the Private Content area.
    Perhaps you have already sorted this out, if not please post your device screen resolution and let us know what browser you are using, is it Chrome on Android?

    Best regards,
    Mike

    in reply to: serious bug #1402413

    Hi,
    Thanks for your patience and the link to your site, when I check your site seemed to load fairly quickly today, below is a link to a test of your site.
    Your Time to First Byte was very good at .199s the largest items on your page are images
    Enfold_Support_713.jpeg
    I tested the largest one on tinyjpg.com and it could be 85% smaller by compressing it:
    Enfold_Support_715.jpeg
    Give this a try.

    Best regards,
    Mike

    in reply to: Product-grid is still showing out-of-stock-products #1402412

    Hey marcfrey,
    Thanks for your patience and the link to your site, I tested the same product grid settings as yours on my shop demo site and the out-of-stock-products didn’t show, I see that your are using Enfold v5.2.1, please update to the most current version 5.5 and check again. If this doesn’t help try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Lazy load videos does not work (Enfold) #1402411

    Hey Ralf,
    Thanks for your patience, I see you are using Enfold v5.5 and the video is loading on your page, I tested your video on a test page below on my test site and with the Advanced > Privacy Settings > Wait for user interaction to load video settings and it is not loaded until the video is clicked.
    Please check and then try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    Hi,
    Thanks for your patience and the link to your site, I only found one Event on your site and it was in a draft status, from my Android device the map is showing:
    ad240d05-1bd9-406e-b592-6cafc75655d6.jpeg
    it also shows on Windows in Chrome Dev Tools mobile emulation:
    Enfold_Support_711.jpeg
    I note that the map is wrapped with the class rcb-content-blocker which I believe is from your Real Cookie Banner plugin.
    Your screenshot looks like an iPhone, I don’t have one but I checked on a Mac with Safari using Responsive Design Mode and it shows the map in iPad mode but not iPhone mode.
    This looks like a result from your content blocker in your plugin, I don’t know about this plugin so I don’t know why it shows the map on Android, Windows, & iPad, but not iPhone, try checking with the plugin author to see if there is some setting for this.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Parallax Features of you new Demo #1402211

    Hi,
    Can you please open a new thread for these other issues so the Parallax issue is not diluted?
    This is currently being evaluated.
    Typically we ask that threads stay on topic and this thread is very long with multiple topics now.
    For the Parallax issue a temporary recommendation is to add a custom class custom-parallax and then this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
    .custom-parallax {
    height: auto!important;
    }}

    Best regards,
    Mike

    in reply to: Navigation Disappeared #1402210

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Masonry Gallery Caption change in gallery #1402208

    Hi,
    Try adding the custom class replace-title-with-caption to your masonry gallery element:
    Enfold_Support_706.jpeg
    then add this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function replace_masonry_gallery_lightbox_title_with_gallery_caption() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($){
    $(window).load(function(){  
        $('.av-masonry-gallery.replace-title-with-caption a.av-masonry-entry.lightbox-added').magnificPopup({
        type: 'image',
    		image: {
            titleSrc: false,
            markup: '<div class="mfp-figure">'+
                      '<div class="mfp-close"></div>'+
                      '<div class="mfp-top-bar"></div>'+
                      '<div class="mfp-img"></div>'+
                      '<div class="mfp-bottom-bar">'+
                        '<div class="mfp-title"></div>'+
                        '<div class="mfp-counter"></div>'+
                      '</div>'+
                    '</div>',
        },
        mainClass:          'avia-popup mfp-zoom-in mfp-image-loaded',
        closeOnContentClick:  false,
        midClick:         true,
    
        gallery: {
          enabled:      true
        },
    
        callbacks: {
    		markupParse: function (template, values, item) {
    			values.title = item.el.closest('.av-masonry-entry').find('.av-masonry-entry-content').text();
    		},
            change: function() {
                $(this.content)
                    .find('.mfp-top-bar')
                    .html(
                        '<h2>' +
                            $(this.currItem.el).attr('title') +
                        '</h2>'
                    );
            },
        },
      }); 
      $(document).on('click', '.popup-modal-dismiss', function (e) { 
        $.magnificPopup.close();
      });
    });
    })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'replace_masonry_gallery_lightbox_title_with_gallery_caption');

    The expected result:
    Enfold_Support_709.jpeg
    This code is based on some shared by Guenni007, thanks Guenni007.

    Best regards,
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Problem changing Footer Background Color (BUG?) #1402131

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: woocommerce.php error #1402130

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Masonry Gallery Caption change in gallery #1402129

    Hey fanlokbun,
    Thanks for your patience, the excerpt shows the gallery captions so if you want to display a title and a caption choose Display Title and Excerpt, if you only want to display the caption choose Display Excerpt
    If you want to change the title of the image then click the image and change the title in the side panel:
    Enfold_Support_704.jpeg
    but this will change the title in the media library and thus the same image across your site.

    Best regards,
    Mike

    in reply to: Display footer submenu items on click #1402126

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for your patience, when I compare your blog page (/blog/) with another page (/pine-island/) the only difference I see in the sidebar is the blog page has a left-side border, so I assume this is what you are referring to, to remove this I added this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.blog #wrap_all #main main.content {
        border-right-style: none;
    }
    

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Mobile vertical alignment in columns #1402059

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Layerslider Just shows a blank white space. #1402058

    Hi,
    Thanks for the login, I see the LayerSlider Transition presets don’t seem to be working, tomorrow Enfold v5.5 should be available with the updated Layerslider v7.6.9
    Try updating tomorrow and see if this corrects the issue.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thank you for the link to your site and your patience, for your homepage to make your image under Über mich line up over the lower paragraph on mobile in landscape, please try this css:

    @media only screen and (max-width: 989px) and (orientation: landscape) { 
      .responsive #top.home #av_section_6 .av_one_fourth.first.av-hide-on-mobile.avia-builder-el-53 {
      	    display: none;
      }
    }
    

    Best regards,
    Mike

    Hi,
    Thanks, but I’m still not sure what the issue is, I see you have Malen für alle 4 times but they have different dates so they are different items.
    The image for Monatliches Gebet für die Kranken seems to have a copyright link added breaking it’s layout, try removing this from the image as you can not have a link inside of a link.
    If this is not the issue please explain fully, perhaps a screenshot would help.

    Best regards,
    Mike

    in reply to: Footer in custom templates #1401995

    Hi,
    So the footer is correct on standard pages, but not on your CPT, even if you don’t use the custom archive template.
    This would point to the error in a different customized file and not in the theme since the standard pages are correct, please include an admin login so we can see what other customizations you have.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback I not seeing any error messages on the login page now like I was before, but the front end is not loading.
    the /wp-includes/nav-menu-template.php is a core WordPress file, not a theme file.
    I tried switching from your Julia menu to your Main Menu and now your page shows, but I don’t see much of a difference between the two menus other that the Main Menu has a few more items.
    I’m not sure why this menu works and the other doesn’t, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Footer in custom templates #1401964

    Hi,
    Sorry, that is not what I meant, I assume that your custom archive template is in your child theme, please try replacing your custom archive template with a copy of the default archive template and see if it works then.

    Best regards,
    Mike

    in reply to: Browser refusing to apply styles from CSS #1401963

    Hi,
    Thanks for the feedback, I checked Edge and Chrome on Windows and it looks like my screenshot above, but I was able to correct the error with the gtag by placing the two gtags you are using in the Enfold Theme Options ▸ Google Services ▸ Google Analytics Tracking Code on a single line separated with a comma.
    Please clear your browser cache and check if this solves the frontpage issue.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, so when the PRO version is disabled the recurring events show the organizers and venues?
    Do you have a recurring example that is current that shows both the organizers and venues when the PRO version is disabled that we can see with an admin login that we can test enabling and disabling the PRO version?
    Perhaps it would be best if you can create a staging clone of your site that we can check?

    Best regards,
    Mike

    in reply to: Logo placement in mobile devices #1401961

    Hi,
    Thanks for your patience, to center the logo on mobile please try this css:

    @media only screen and (max-width: 767px){
    .responsive .logo img, .responsive .logo svg {
        margin: auto;
    }
    .responsive #top .logo {
        width: 100%;
    }
    }

    To make the mobile menu fly out smaller please adjust the setting at Enfold Theme Options ▸ Main Menu ▸ Burger/Mobile Menu Styling ▸ Flyout Width

    Best regards,
    Mike

    in reply to: Layerslider Just shows a blank white space. #1401960

    Hi,
    Thanks for the screencast, but the login only allows me to see my profile, please upgrade to admin so I can edit the LayerSlider.

    Best regards,
    Mike

Viewing 30 posts - 8,311 through 8,340 (of 34,913 total)