Forum Replies Created

Viewing 30 posts - 8,071 through 8,100 (of 34,601 total)
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  • in reply to: Issue with blurry pictures and content toggles #1401653

    Hey veritrader,
    Thanks for your patience and the link to your site, your blurry team member images is because on the frontend the size of the image is 455px square, but in the backend the size picked was 300px square, I corrected by changing them to 1030px square in the backend and now they look good on the frontend:
    Enfold_Support_692.jpeg
    For your other page I see this error in the browser console Currently is loaded jQuery version 3.6.1 which is too low for OptimizePress. Please check if you're using WordPress version 3.5 or higher or contact customer support. from your OptimizePress plugin, try disabling the plugin and check the page again.

    Best regards,
    Mike

    in reply to: Product problems #1401650

    Hi,
    The product I checked below has no category. Please check your other products

    Best regards,
    Mike

    in reply to: Unable to reset the password #1401649

    Hey Ansh Bakshi,
    please tell us what your username is and email address, the email address from this message is not in our system.

    Best regards,
    Mike

    in reply to: Not getting Mail #1401648

    Hey Gaurav Chauhan,
    Please check the email address below for the password reset link.

    Best regards,
    Mike

    in reply to: Product problems #1401646

    Hi,
    Thanks for the login, you were missing the closing bracket:
    Enfold_Support_688.jpeg
    I corrected for you.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: OnePage menu link without visible scroll #1401645

    Hey Ad-Min747,
    As I understand your question, you would like to disable the scroll spy script so the scroll is faster.
    Please try to modify the js > avia.js file then look for this code:

    		//smooth scrooling
    		if( $.fn.avia_smoothscroll )
    		{
    			$('a[href*="#"]', container).avia_smoothscroll(container);
    		}

    and remove it, Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: support Enfold #1401643

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Product problems #1401642

    Hi,
    Sorry I checked all three sites but I don’t see the 6 product icons are not correct, the css is specific to the single-product page so it would not affect your main page, perhaps your Quick CSS is missing a css bracket causing an error.
    Please include a screenshot and paste the image URL in the Private Content area so we can see the issue and then include an admin login.

    Best regards,
    Mike

    in reply to: author bio on single blog post #1401641

    Hey joshpb,
    Please see this article: Method 4. Adding Author Info Box I tested this and it uses your profile info:
    Enfold_Support_683.jpeg
    You add this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function wpb_author_info_box( $content ) {
     
    global $post;
     
    // Detect if it is a single post with a post author
    if ( is_single() && isset( $post->post_author ) ) {
     
    // Get author's display name
    $display_name = get_the_author_meta( 'display_name', $post->post_author );
     
    // If display name is not available then use nickname as display name
    if ( empty( $display_name ) )
    $display_name = get_the_author_meta( 'nickname', $post->post_author );
     
    // Get author's biographical information or description
    $user_description = get_the_author_meta( 'user_description', $post->post_author );
     
    // Get author's website URL
    $user_website = get_the_author_meta('url', $post->post_author);
     
    // Get link to the author archive page
    $user_posts = get_author_posts_url( get_the_author_meta( 'ID' , $post->post_author));
     
    if ( ! empty( $display_name ) )
     
    $author_details = '<p class="author_name">About ' . $display_name . '</p>';
     
    if ( ! empty( $user_description ) )
    // Author avatar and bio
     
    $author_details .= '<p class="author_details">' . get_avatar( get_the_author_meta('user_email') , 90 ) . nl2br( $user_description ). '</p>';
     
    $author_details .= '<p class="author_links"><a href="'. $user_posts .'">View all posts by ' . $display_name . '</a>';  
     
    // Check if author has a website in their profile
    if ( ! empty( $user_website ) ) {
     
    // Display author website link
    $author_details .= ' | <a href="' . $user_website .'" target="_blank" rel="nofollow">Website</a></p>';
     
    } else {
    // if there is no author website then just close the paragraph
    $author_details .= '</p>';
    }
     
    // Pass all this info to post content
    $content = $content . '<footer class="author_bio_section" >' . $author_details . '</footer>';
    }
    return $content;
    }
     
    // Add our function to the post content filter
    add_action( 'the_content', 'wpb_author_info_box' );
     
    // Allow HTML in author bio section
    remove_filter('pre_user_description', 'wp_filter_kses');

    and this css:

    .author_bio_section{
    background-color: #F5F5F5;
    padding: 15px;
    border: 1px solid #ccc;
    }
     
    .author_name{
    font-size:16px;
    font-weight: bold;
    }
     
    .author_details img {
    border: 1px solid #D8D8D8;
    border-radius: 50%;
    float: left;
    margin: 0 10px 10px 0;
    max-height: 60px;
    max-width: 60px;
    }

    for this result:
    Enfold_Support_686.jpeg

    Best regards,
    Mike

    in reply to: Product problems #1401639

    Hi,
    Thanks for the feedback, try this css instead:

    #top.single-product .av-woo-purchase-button .product_meta {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Make buttons and images next to each other #1401638

    Hi,
    Thanks for your patience and the link to your site please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    #btn-gift-card-left,#btn-gift-card-right {
    	display: inline;
    }
    #top.page-id-637 .flex_column.avia-builder-el-3,
    #top.page-id-637 .flex_column.avia-builder-el-12 {
    	text-align: center;
    }
    #av_section_2 .avia-image-container.ignite-logos {
    	display: inline;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Changes not being published – help! #1401637

    Hi,
    Thanks for your patience and the link to your site but I don’t see any difference between your backend and frontend, please see the screenshots in the Private Content area.
    If these are correct try clearing your browser cache following these steps for Safari and note step 4 where you will Clear the History, for Safari, or try using incognito mode.
    If this doesn’t help try the login you gave us and see if that makes a difference.

    Best regards,
    Mike

    in reply to: Hotspots Numbers #1401636

    Hey Anna_Tewes,
    Thanks for the link to your page, but we are not able to login and view the backend, on the frontend I see your shop map image but I don’t see any hotspots or numbers. You can disable the numbers in the styling tab:
    Enfold_Support_677.jpeg
    and you can make the hotspot and pulse transparent on mobile with this css:

    @media only screen and (max-width: 767px) { 
    .av-hotspot-container .av-image-hotspot_inner,
    .av-hotspot-container .av-image-hotspot-pulse {
        background: transparent;
    }
    }
        

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Upload an optional logo image for your preloader page #1401634

    Hi,
    Thanks for the feedback, please try this css instead:

    @media only screen and (max-width: 767px) {
      .av-preloading-logo {
        display: none !important;
      }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Colour Section not working #1401633

    Hi,
    Thanks for the link to your site and for your patience, I tested your site on live.browserstack.com with an iPad and found that a caching file was loaded on the iPad /wp-content/cache/wpfc-minified/ei72tobt/hgh43.css I cleared your cache plugin and then the black background color was showing, please see the screenshots in the Private Content area for two devices tested on.
    Please clear your browser cache and check.
    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Product problems #1401631

    Hi,
    Thanks for your patience please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    #top.single-product .av-woo-purchase-button .posted_in {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Layerslider Just shows a blank white space. #1401630

    Hi,
    Thanks for your patience, I’m not sure that I understand, please include an admin login in the Private Content area and some screenshots of the settings that you are trying to apply, so we can be of more assistance.

    Best regards,
    Mike

    Hey pachnerweb,
    Thanks for your patience, but I’m not sure that I understand and your site is in maintenance mode so we can’t see the page. Please include an admin login and a link to the page in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Restart animations when back in viewport #1401627

    Hi,
    Thanks for your patience, but unfortunately there is not an easy way to do this as Guenni007 has pointed out about the added classes.

    Best regards,
    Mike

    in reply to: Several Issues setting up ENFOLD #1401626

    Hi,
    Thanks for your patience, but I believe these have been addressed in one of your other threads, please check.

    Best regards,
    Mike

    in reply to: Enfold Theme Selection #1401625

    Hey Oliver,
    Thank you for your patience, The Enfold theme has many demos included, any of which you could use with our Mailchimp newsletter element and WooCommerce to sell your classes, but for the membership and booking options you will need to add plugins like WooCommerce Memberships and WooCommerce Bookings
    These may be tricky to setup, and you may benefit from hiring a freelancer to assist you unless you have experience with these plugins.

    Best regards,
    Mike

    in reply to: Give Shop Page Glassy Header + Transparency #1401623

    Hey El,
    To make the shop header transparent and glassy try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 50, 1);
    function avf_header_setting_filter_mod($header_settings) {
    	if ( is_shop() ) {
    		
    		$header_settings['header_transparency'] .= " header_transparency";
    		$header_settings['header_class'] .= " av_header_top av_logo_left av_main_nav_header av_menu_right av_custom av_header_shrinking_disabled av_header_stretch_disabled av_mobile_menu_phone av_header_transparency av_header_glassy av_header_searchicon av_header_unstick_top_disabled av_minimal_header av_bottom_nav_disabled  av_alternate_logo_active av_header_border_disabled";
    	}
    	return $header_settings;
    }

    to make your slider full width try this css:

    .responsive #top.woocommerce-shop .container_wrap_first.template-shop > .container {
    	    max-width: 100%;
    	    padding: 0 !important;
    }

    Best regards,
    Mike

    in reply to: Adding GA4 Code to website #1401621

    Hey woogie07,
    Please try adding it to the Enfold Theme Options ▸ Google Services ▸ Google Analytics Tracking Code field.
    If you really want to add it to your child theme functions.php add it into this function:

    function custom_head_script() { ?>
      <script>
    //your code here
      </script>
      <?php
    }
    add_action('wp_head', 'custom_head_script', 10 );

    Best regards,
    Mike

    in reply to: Parallax Demo Multipage #1401620

    Hey woogie07,
    You can install the Parallax demo and duplicate the single page multiple times and adjust to suit, then change the menu to suit for multiple pages.
    Our team works on new demos but we don’t have any information about them that we can share.

    Best regards,
    Mike

    in reply to: Navigation bar on mobiles transparent #1401619

    Hi,
    To update please download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Rankmath plugin and advanced layout editor #1401618

    Hey manchust,
    Thanks for your question WordPress Block Editor Block elements are different that the Advanced Layout Builder element, and the two builders are not interchangeable, so in this example, the Rankmath plugin has a custom Block element “FAQ block” that can only be used on posts or pages that you create with the WordPress Block Editor.
    Trying to use both editors on the same page will create errors, please don’t do this. To correct a ALB page that you have edited with the block editor, please open in the block editor and remove the block items then reopen in the ALB and save.
    If this doesn’t work try to use the “revisions” back to before the edit was made and resave, if this doesn’t work you will probably need to recreate the damaged page.

    Best regards,
    Mike

    in reply to: menu items only mobil #1401617

    Hey schweg33,
    Please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    #avia-menu #menu-item-6183,#avia-menu #menu-item-6184 {
        display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Open Lightbox on lick on any image in product gallery #1401616

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: LayerSlider layers are not sliding #1401615

    Hey maynaom,
    Thank you for the link to your site, I found that some of your LayerSlider layers didn’t have an ending transition:
    Enfold_Support_669.jpeg
    once you click on the option you will see the toggle:
    Enfold_Support_671.jpeg
    and enabling it will allow the layer to fade out when the next slide shows, I did this for you, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Z-index for column in grid row, not working on Ipad #1401610

    Hey BenjaminSpeedtsberg,
    Thank you for your patience and the screenshots, please link to your page so we can examine.

    Best regards,
    Mike

Viewing 30 posts - 8,071 through 8,100 (of 34,601 total)