Forum Replies Created

Viewing 30 posts - 7,981 through 8,010 (of 34,600 total)
  • Author
    Posts
  • in reply to: OnePage menu link without visible scroll #1402474

    Hi,
    In the theme files, via FTP you will find it at /wp-content/themes/enfold/js/avia.js

    Best regards,
    Mike

    in reply to: Page with missing or incorrect canonical reference #1402472

    Hi,
    Thanks for the login, I added a Canonical URL to the page in your Yoast SEO panel the Advanced section.
    This is the link to the Yoast documentation please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: how to identify which images are actually attached #1402467

    Hi,
    I don’t have any experience with the Meow Media Cleaner plugin and I didn’t find any feedback in the forums about it, but the Tutorial for Media Cleaner says in red at the top of the page:

    Absolutely backup your site (the database and the /uploads directory) before doing this. I recommend you to use your hosting service backup system if they have any, a staging website if it’s available (WPEngine has one) or the very well-made BlogVault service.

    So I guess you can try it and if it doesn’t work roll your site back.

    Best regards,
    Mike

    in reply to: Problem with Woocommerce product attributes #1402465

    Hi,
    Thanks for the screenshots, please try this solution by adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    add_filter( 'woocommerce_ajax_variation_threshold', 'wc_ninja_ajax_threshold' );
    function wc_ninja_ajax_threshold() {
        return 100;
    }

    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Google maps fullscreen GDPR #1402464

    Hi,
    Glad to hear that you have this sorted out, and thank you to Guenni007 for assistance, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: serious bug #1402463

    Hi,
    Glad to help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Footer in custom templates #1402462

    Hi,
    Thanks for your patience and the link to your site, I wasn’t able to find a solution for this so I have asked the rest of the team for advice, I will reply back when I get some feedback.

    Best regards,
    Mike

    in reply to: Events Calendar Shortcode & Block plugin conflict? #1402440

    Hi,
    I see on your page you are getting this jQuery error: jQuery.Deferred exception: this.addEventListener is not a function TypeError: this.addEventListener is not a function
    for /wp-content/plugins/the-events-calendar-shortcode-pro/includes/designs/assets/js/fullcalendar.min.js
    This typically occurs when a script runs before jQuery is loaded, such as when Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer is enabled, which it is not in your case. Try checking your other plugin and server settings as it seems somewhere jQuery is being Deferred.
    I also found that you have another jQuery error: Uncaught Error: Syntax error, unrecognized expression: #wlm_logout# due to your Logout menu item:
    Enfold_Support_725.jpeg
    removing the trailing hashtag solves this error.

    Best regards,
    Mike

    in reply to: Video player element not working #1402438

    Hi,
    Thanks for your patience and the link to your site, I see that your video is not playing on click, but I don’t see any cause or browser console errors for this. I created a copy of your page on my test site with no plugins and using the latest theme version (v5.5) and the video works there, please see the link in the Private Content area.
    Try disabling all of your plugins and clearing your cache. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Add portfolio filters to sidebar as a menu #1402433

    Hi,
    Perhaps there is a similar plugin to the portfolio grid that behaves like this, I have not looked for any. You can’t replace the sort feature with a sidebar menu because the sort items are created by the portfolio grid based on the items and are not real links.

    Best regards,
    Mike

    in reply to: 4×3 cell matrix #1402432

    Hi,
    Thanks for the screenshot, please try using the button row element, and to add a line break in the button text install our plugin Special Character Translation and use this code for the line break: ###lt###/br###gt###

    Best regards,
    Mike

    Hi,
    We will leave this open for now, please let us know when this is sorted out and we will close.

    Best regards,
    Mike

    in reply to: breadcrumbs #1402424

    Hi,
    Thanks for your patience and the link to your site, please try this code in your child theme functions.php:

    add_filter('avia_breadcrumbs_args', 'avia_change_pre_text_breadcrumb', 10, 1);
    function avia_change_pre_text_breadcrumb($args){
    $args['before'] = '<span class="breadcrumb-title">' . __( 'Sie bist hier:', 'avia_framework' ) . '</span>';
    return $args;
    }

    Then clear your browser cache and any cache plugin, and check.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

    in reply to: No “category” and “date” display on blog list #1402423

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can't import a demo theme #1402418

    Hi,

    @tolerpd
    please check if your webhost is blocking our domain kriesi.at if so ask them to white list our domain/IP, also ensure that your host has the PHP ZipArchive Extension enabled so the server can extract the zip file.
    If this doesn’t help please open a new thread with the url to your site and an admin login so we can be of more assistance. Also tell us who your webhost is.
    Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area, so we will close this thread.

    Best regards,
    Mike

    in reply to: 4×3 cell matrix #1402417

    Hey Jose Ramon,
    Thanks for your patience, but your mockup image seems to be a 404, please check so we can see what you are trying to achieve.

    Best regards,
    Mike

    in reply to: Add portfolio filters to sidebar as a menu #1402416

    Hey nasi,
    Thanks for your patience and the link to your site, but I don’t see a way to detach the sorting element and move it to a sidebar.

    Best regards,
    Mike

    Hey mgyura,
    Thanks for your patience, I see in your first screenshot the Gravity Forms option icon is also not showing in the admin side panel above the “pages” option as in the second screenshot, are you sure it is active?
    Enfold_Support_723.jpeg
    In a forum search I found a recommendation for No conflict mode in GF settings.
    Please see if you can find this setting, otherwise please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Adjust extra elements in header #1402414

    Hey Carsten,
    Thanks for your patience and the link to your site but unfortunately I’m not seeing the FB icon dropping to the second line, please see the screenshot in the Private Content area.
    Perhaps you have already sorted this out, if not please post your device screen resolution and let us know what browser you are using, is it Chrome on Android?

    Best regards,
    Mike

    in reply to: serious bug #1402413

    Hi,
    Thanks for your patience and the link to your site, when I check your site seemed to load fairly quickly today, below is a link to a test of your site.
    Your Time to First Byte was very good at .199s the largest items on your page are images
    Enfold_Support_713.jpeg
    I tested the largest one on tinyjpg.com and it could be 85% smaller by compressing it:
    Enfold_Support_715.jpeg
    Give this a try.

    Best regards,
    Mike

    in reply to: Product-grid is still showing out-of-stock-products #1402412

    Hey marcfrey,
    Thanks for your patience and the link to your site, I tested the same product grid settings as yours on my shop demo site and the out-of-stock-products didn’t show, I see that your are using Enfold v5.2.1, please update to the most current version 5.5 and check again. If this doesn’t help try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Lazy load videos does not work (Enfold) #1402411

    Hey Ralf,
    Thanks for your patience, I see you are using Enfold v5.5 and the video is loading on your page, I tested your video on a test page below on my test site and with the Advanced > Privacy Settings > Wait for user interaction to load video settings and it is not loaded until the video is clicked.
    Please check and then try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    Hi,
    Thanks for your patience and the link to your site, I only found one Event on your site and it was in a draft status, from my Android device the map is showing:
    ad240d05-1bd9-406e-b592-6cafc75655d6.jpeg
    it also shows on Windows in Chrome Dev Tools mobile emulation:
    Enfold_Support_711.jpeg
    I note that the map is wrapped with the class rcb-content-blocker which I believe is from your Real Cookie Banner plugin.
    Your screenshot looks like an iPhone, I don’t have one but I checked on a Mac with Safari using Responsive Design Mode and it shows the map in iPad mode but not iPhone mode.
    This looks like a result from your content blocker in your plugin, I don’t know about this plugin so I don’t know why it shows the map on Android, Windows, & iPad, but not iPhone, try checking with the plugin author to see if there is some setting for this.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Parallax Features of you new Demo #1402211

    Hi,
    Can you please open a new thread for these other issues so the Parallax issue is not diluted?
    This is currently being evaluated.
    Typically we ask that threads stay on topic and this thread is very long with multiple topics now.
    For the Parallax issue a temporary recommendation is to add a custom class custom-parallax and then this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
    .custom-parallax {
    height: auto!important;
    }}

    Best regards,
    Mike

    in reply to: Navigation Disappeared #1402210

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Masonry Gallery Caption change in gallery #1402208

    Hi,
    Try adding the custom class replace-title-with-caption to your masonry gallery element:
    Enfold_Support_706.jpeg
    then add this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function replace_masonry_gallery_lightbox_title_with_gallery_caption() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($){
    $(window).load(function(){  
        $('.av-masonry-gallery.replace-title-with-caption a.av-masonry-entry.lightbox-added').magnificPopup({
        type: 'image',
    		image: {
            titleSrc: false,
            markup: '<div class="mfp-figure">'+
                      '<div class="mfp-close"></div>'+
                      '<div class="mfp-top-bar"></div>'+
                      '<div class="mfp-img"></div>'+
                      '<div class="mfp-bottom-bar">'+
                        '<div class="mfp-title"></div>'+
                        '<div class="mfp-counter"></div>'+
                      '</div>'+
                    '</div>',
        },
        mainClass:          'avia-popup mfp-zoom-in mfp-image-loaded',
        closeOnContentClick:  false,
        midClick:         true,
    
        gallery: {
          enabled:      true
        },
    
        callbacks: {
    		markupParse: function (template, values, item) {
    			values.title = item.el.closest('.av-masonry-entry').find('.av-masonry-entry-content').text();
    		},
            change: function() {
                $(this.content)
                    .find('.mfp-top-bar')
                    .html(
                        '<h2>' +
                            $(this.currItem.el).attr('title') +
                        '</h2>'
                    );
            },
        },
      }); 
      $(document).on('click', '.popup-modal-dismiss', function (e) { 
        $.magnificPopup.close();
      });
    });
    })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'replace_masonry_gallery_lightbox_title_with_gallery_caption');

    The expected result:
    Enfold_Support_709.jpeg
    This code is based on some shared by Guenni007, thanks Guenni007.

    Best regards,
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 7,981 through 8,010 (of 34,600 total)