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Viewing 30 posts - 7,891 through 7,920 (of 34,598 total)
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  • in reply to: Hide Menu on transparent header #1403000

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I’m not sure what is causing this so I have asked the rest of the team for advice, please leave the logins active so they can test and reply, or I will reply when I hear back. Thank you for your patience.

    Best regards,
    Mike

    in reply to: Hide Menu on transparent header #1402978

    Hi,
    I see that your image is 2300×900, please try using an image that is about 800×400 or less.

    Best regards,
    Mike

    Hi,
    Thanks for the link to your site, the login you provided above doesn’t seem to work on the site but I see two issues, the fist is the “My” menu over the mobile menu so it can’t be clicked, notice the blue area over the mobile menu
    Enfold_Support_772.jpeg
    and these two scripts causing an error because it’s called before jQuery:

    <script>
        (function($) {
            function a() {
                $('#top #wrap_all .social_bookmarks li a').each(function() {
                    $(this).attr('rel', 'noopener');
                });
            }
            a();
        }
        )(jQuery);
    </script>
    <script>
        jQuery(".navbar-toggler").click(function() {
            jQuery("html").toggleClass("open");
            jQuery("body").toggleClass("open");
            jQuery(".navbar-toggler").toggleClass("open");
            jQuery(".mobile-menu-list").toggleClass("open");
        });
        jQuery(".menu > li > a").click(function() {
            jQuery(this).parents(".menu > li").toggleClass("open");
        });
    </script>

    Try changing them to include window.addEventListener(‘DOMContentLoaded’, function() {…});
    like this:

    <script>
    window.addEventListener('DOMContentLoaded', function() {
        (function($) {
            function a() {
                $('#top #wrap_all .social_bookmarks li a').each(function() {
                    $(this).attr('rel', 'noopener');
                });
            }
            a();
        }
        )(jQuery);
    });
    </script>
    <script>
    window.addEventListener('DOMContentLoaded', function() {
        jQuery(".navbar-toggler").click(function() {
            jQuery("html").toggleClass("open");
            jQuery("body").toggleClass("open");
            jQuery(".navbar-toggler").toggleClass("open");
            jQuery(".mobile-menu-list").toggleClass("open");
        });
        jQuery(".menu > li > a").click(function() {
            jQuery(this).parents(".menu > li").toggleClass("open");
        });
    });
    </script>

    Best regards,
    Mike

    in reply to: Problem with Woocommerce product attributes #1402949

    Hi,
    We will leave this open to hear back from you, please let us know when we should close this thread, thank you.

    Best regards,
    Mike

    in reply to: Blog issues #1402948

    Hi,
    Thank you for your patience, yes you can use the local font just change the name of the font family to the exact font name used, to find this view a text selection with the font you wish to use in your browser Dev Tools, the font name in the backend is not always the exact name in css, the font name could be all lowercase, or have something added like lato-regular
    I looked at your blog page but I didn’t see an example of the font Lato, I only see open-sans & roboto, if you can’t find the exact name for your font lato please link to where it is shown correctly on your site.
    To change the font case try this css:

    .html_elegant-blog #top #main .post-entry .minor-meta {
        text-transform: capitalize;
    }

    or use lowercase

    Best regards,
    Mike

    in reply to: link directly to the anchor #1402946

    Hey schweg33,
    Try the plugin Page scroll to id which will allow you to easily adjust the anchor link offset.

    Best regards,
    Mike

    in reply to: Link directly to the anchors #1402944

    Hi,
    Thank you for your patience, we will close as requested, but if it is helpful using the plugin Page scroll to id will allow you to easily adjust the anchor link offset.

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1402943

    Hi,
    Thank you for your patience, to create anchor links to specific parts of a page you would add a custom ID to the element you wish to link to, for example, you could add the ID insurance_litigation in a color section:
    Enfold_Support_767.jpeg
    please note that ID’s can not begin with a number and should have no spaces.
    Then your link to this section on a page should be like yoursite.de/yourpage#insurance_litigation
    please note the hashtag between the page name and the section ID.
    Please give this a try and if you want a specific example link to your specific pages and sections in the Private Content area and we can assist.

    Best regards,
    Mike

    Hi,
    Thank you for your patience and the screenshots, please try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 480px){
    .responsive #top #wrap_all #homeblogposts .avia-content-slider-odd .slide-entry {
        margin-bottom: 40px;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: small popup opening by click on a Text-field #1402890

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: small popup opening by click on a Text-field #1402888

    Hi,
    Glad to hear, shall we close this then?

    Best regards,
    Mike

    in reply to: small popup opening by click on a Text-field #1402885

    Hi,
    Please try this css for the hover event instead:

    #av-extra-columns .av_textblock_section:not(:first-child):hover {
    	cursor: pointer;
    }

    Best regards,
    Mike

    in reply to: small popup opening by click on a Text-field #1402882

    Hi,
    To change the pointer on hover please add the is css:

    #av-extra-columns .av_textblock_section:hover {
    	cursor: pointer;
    }

    To adjust the text color please add the css:

    .copyBlock-popup .avia_textblock {
      color: #000;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: small popup opening by click on a Text-field #1402841

    Hi,
    Thanks for the login, I found this css creating an overlay so that the text blocks are not receiving the click to activate the popup.

    .hintergrund-04::before {
      content: '';
      display: block;
      position: absolute;
      top: 0;
      right: 0;
      bottom: 0;
      left: 0;
      background-image: url('/wp-content/uploads/2023/03/your-image-07.svg');
      background-repeat: no-repeat;
      background-position: right top;
      background-size: contain;
      z-index: 1;
    }

    I changed the z-index to zero to correct, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: 6 rows are not centered – too much space left side #1402810

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Product-grid is still showing out-of-stock-products #1402809

    Hi,
    Glad to hear that you found the cause, to help me understand the issue so I can submit it to the Dev Team, you are downloading a xml file from your supplier of your products which you upload via the All Import plugin, this file sets the stock status of the products, correct?
    Can this import file be imported directly via the WordPress Importer or must the All Import plugin be used?
    Your plugin looks like a paid only plugin, so this could be an issue for the Dev Team to test how the plugin is setting the stock status, our elements are using the woocommerce function to look for the stock status, when we export products using the WordPress export feature and then import the xml file into a different install with the WordPress import feature the stock status is correct for both Enfold elements and woocommerce elements.
    Have you tried going to WooCommerce ▸ Status ▸ Tools and updating WooCommerce transients, or Update database, or regenerate the Product lookup tables?

    Best regards,
    Mike

    in reply to: Text instead of parallax #1402805

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: multiply a text field #1402777

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Hide Menu on transparent header #1402773

    Hi,
    Try adding this css:

    @media only screen and (min-width: 767px) { 
    	#top.home .av_header_transparency .logo {
    		visibility: visible;
    	}
    }
    

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: 6 rows are not centered – too much space left side #1402769

    Hi,
    Please try adding this css:

    #av-extra-columns .entry-content-wrapper {
    display: flex;
    flex-flow: row wrap;
    justify-content: center;
    }

    If this still doesn’t help then please include an admin login in the Private Content area so we can be of more assistance.
    Please see the expected results screenshots in the Private Content area.

    Best regards,
    Mike

    in reply to: Update #1402708

    Hey Schubert LuzLicht,
    Envato doesn’t use the Themeforest API Key anymore, you must login to your Theme Forest account and create a new Envato Token
    But first you must manually update your theme, to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    If you don’t have a Envato Theme Forest account because a developer installed the theme for you, then you will need at ask that developer to manually update the theme for you as following the instructions above and create a new Envato Token for you.
    If you can’t do that then you can create a new Envato Theme Forest account when you purchase a new license, Envato will not transfer licenses and due to our contract with Envato we can not manage or sell licenses directly.

    Best regards,
    Mike

    Hi,
    It looks like perhaps you missed the instructions for the plugin that I linked to above.
    When you add HTML the fields that give the warning you need to change the Greater Than (>) and Less Than (<) symbols to ###lt### and ###gt###
    so <span> will look like ###lt###span###gt###
    This is what the link “Read more” in the red warning message in the element explains
    Enfold_Support_658.jpeg
    ignoring these warnings could lead to errors in your page, elements behaving incorrectly, and in some cases a crash in your page.

    Best regards,
    Mike

    Hi,
    Ok thanks, I have reported this to the Dev Team for their review and I will reply when I hear back from them, thank you for your patience and using Enfold.

    Best regards,
    Mike

    in reply to: Page with missing or incorrect canonical reference #1402678

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Adjust extra elements in header #1402677

    Hi,
    Ok, as it seems that we can’t reproduce this issue and it may be more specific to your phone we will let it be for now as you stated.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: grid row and columns – 2 per line on mobile #1402675

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: align the text block with the Logo. #1402674

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: change colour og link typography #1402673

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Problem with Woocommerce product attributes #1402671

    Hi,
    Thanks for the feedback, it doesn’t seem that woocommerce offers a function to show more attributes, only the variations, at least from what I could find.
    I recommend asking the woocommerce support team if they do have a function for this as they would know better than us.

    Best regards,
    Mike

Viewing 30 posts - 7,891 through 7,920 (of 34,598 total)