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Viewing 30 posts - 7,861 through 7,890 (of 31,645 total)
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  • in reply to: masonry is not displayed on the page #1359283

    Hi,
    Thanks for the login, the jQuery error that I see is: Uncaught TypeError: elem.getClientRects is not a function , my research points to this occuring when scripts written for an older version of jQuery are used with the newer version of jQuery.
    I see that you are using Enfold v4.4.1, which is old now compared to our current version 5.0.1, I recommend updating to v5.0.1 and see if this resolves.
    If you are concerned about how your site might behave after an update, try creating a staging site and upgrading it first.
    The easiest way to create a staging site is if your webhost has the one click staging site option, this is an option in most cPanels to create a staging clone of your site so we can test on it and you site will stay up and running. You can always ask your webhost to help you with setting this up if you want.

    Here are some screenshots of what it would look like:
    staging-1.jpg
    staging-2.jpg

    Best regards,
    Mike

    in reply to: Masonry blog filter not working #1359248

    Hi,
    Sorry that we were not able to help more, but glad Ismael was able to address this for you, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Blog tags minor meta – text wrap doesn't look good #1359246

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Footer/socket fixes #1359244

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: changes are saved when clicking "preview" #1359220

    Hi,
    Thanks for the feedback, we will leave this open for further feedback that you hear from WPML

    Best regards,
    Mike

    in reply to: Large empty space on page load #1359219

    Hi,
    Thank you for the link to your site, this error is typically caused by the Smush lazy load option, which is enabled on your site:
    2022-07-22_002.jpg
    assuming that you don’t want to disable this feature for your whole site, you can disable it for just the front page.
    2022-07-22_003.jpg
    after disabling please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thank you, please try adding this css to add some space above the product image for mobile devices.

    @media only screen and (max-width: 767px) {
    .responsive #top.single-product #main {
        margin-top: 60px !important;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: block collant en dessous du menu collant #1359214

    Hi,
    Thanks for the feedback, I checked the page linked below on a mobile phone and did not find anything sticky, the code above is written so that it will only be sticky on screens above 990px, if you are seeing this on an iPad try changing the line:
    if((width >= 990) && (scroll_start > offset.top - 85)) {
    to:
    if((width >= 1440) && (scroll_start > offset.top - 85)) {
    if you are testing on a desktop screen and changing the width of the browser window to emulate a mobile phone (425px) then please reload the page before testing because the screen width is determined on the page load.

    Best regards,
    Mike

    in reply to: Google Analytics GA4 code vs. UA.xxx #1359181

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Please disable the Jetpack plugin.

    Best regards,
    Mike

    Hi,
    Thank you for the link to your site, I believe that your webhost has some caching enabled and it is connected to JetPack because JetPack has this message:
    Jetpack is automatically managed for you.
    I don’t want to disable to test because typically JetPack requires a specific plugin login to re-enable and I don’t know it.
    So if you added JetPack and know the login, please disable, if your webhost added JetPack with a custom WordPress install, please ask them how to disable it and the server caching for testing.
    This whole issue could be due to server caching and once cleared it may be solved, I don’t think that this css is part of the default theme because we don’t typically use !important;, I also don’t recognize your site’s caching file /_static/??- so I can’t advise about it.
    Please post which host you are using and your host’s reply about JetPack and its caching in the Private Content area for our knowledge to help future users on the same webhost.

    Best regards,
    Mike

    in reply to: Critical Issue and Clashes #1359054

    Hi,
    Thanks for the feedback, so you have been experiencing this issue for a few years, is the site that you linked to a test site?
    I see that you have many plugins and 7 of them a third-party woocommerce addons, so please try disabling all plugins except woocommerce and MyWorks to see if the error is from the MyWorks plugin.
    I know above that you said that you tried disabling all the plug-ins we don’t urgently need but this sounds like you may have also left those other 7 plugins activated, if woocommerce and MyWorks doesn’t create the error, try activating the other plugins one at a time until the error does occur.
    Please keep in mind that sometimes errors may occur when multiple plugins conflict with each other, even ones that have not caused issues in the past.

    Best regards,
    Mike

    Hi,
    I can’t see which file it is in because it looks like you are using caching, but here is a screenshot of what I see:
    2022-07-21_005.jpg
    please disable all caching, server and any plugins, and include an admin login in the Private Content area and we will try to disable it for you.

    Best regards,
    Mike

    Hi,
    Thank you for your link, the reason the image so so close to the top is because this custom css has removed the padding-top on mobile with this css:

    @media only screen and (max-width: 767px){
    .responsive #top #main {
        padding-top: 0 !important;
        margin: 0;
    }
    }

    please look for the custom css and remove, then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Hello how to use blog classic layout #1359023

    Hey nasiusII,
    Thanks for your question, our demo page is created in the Advanced Layout Builder using two blog elements:
    2022-07-21_001.jpg
    The option for the first one is:
    Blog Style: Single Author, big preview Pic (no author picture is displayed, feature image is big)
    Blog Content length: Full Content
    2022-07-21_002.jpg
    The options for the second one is:
    Blog Style: Grid Layout
    Define Blog Grid layout: Title and Excerpt
    2022-07-21_003.jpg
    The blog style is set at: Enfold Theme Options ▸ Blog Layout ▸ Blog Styling choose Modern Business
    2022-07-21_004.jpg
    Please try this.

    Best regards,
    Mike

    in reply to: Search icon gone after WPML #1359022

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Image caption button lightbox #1359019

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold not loading styles – CSS Problems #1358920

    Hi,
    Thanks for the feedback, it would make sense that you experienced this issue with file permissions on /uploads/dynamic_avia/enfold_child.css set as 604, typically this would be 644 as you now have it. I’m glad to hear that the customizer is now working well and thanks for sharing your solution for future users.
    We will close this as you said, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Accessibility for Visually Impaired #1358889

    Hey bbertuzzi7,
    Thanks for your question, my research points to JAWS 15 reading the link title, which I see is in place on the site that you linked to. Please link to the site that the main navigation links are read correctly by JAWS so we can compare the difference.

    Best regards,
    Mike

    in reply to: Icon – Tooltip Background Block width #1358880

    Hi,

    @tyronere
    please link to a test page so we can examine which element you are referring to, perhaps a screenshot would also help.
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    @Guenni007
    thank you for trying to help.

    Best regards,
    Mike

    in reply to: Enfold not loading styles – CSS Problems #1358812

    Hi,
    This is a strange situation, you say that the Advanced Styling options are working for you now, but when I check the menu item looks like the bright blue that I thought was an error, please see the screenshot in the Private Content area.
    Did I misunderstand?

    Best regards,
    Mike

    in reply to: Propulsion Theme #1358778

    Hey arrichter,
    Unfortunately since WordPress 5, in 2020, and the introduction of the new WordPress Block editor our old template builder was not compatible so we removed them from the marketplace and ended our support for them, you should have received a note in Theme Forest about this.
    Here is a link to our announcement
    You could try installing a slider plugin and using its shortcode in place of the one that is currently on the page.

    Best regards,
    Mike

    in reply to: Audio Player – incorrect display #1358774

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Demo import not working at all #1358773

    Hi,
    Thanks for the feedback, I’m not sure what the issue with your site was but I manually created it for you, please check.

    Best regards,
    Mike

    in reply to: I get some kind of Warning and something is wrong #1358770

    Hey zalozen,
    Thanks for the link to your site, I corrected the error at the top of the page by deleting and reloading the gym flaticon at Enfold Theme Options ▸ Import/Export ▸ Iconfont Manager and this is now solved, please clear your browser cache and check.
    The bundled LayerSlider only updates when the theme updates, please see our documentation here.

    Best regards,
    Mike

    in reply to: Enfold 5.0 Animation Mobile #1358763

    Hi,
    Thank you for your patience, unfortunately not, but I had added the requirement of “iPhone 13” when I requested, I asked again today and downgraded it to simply iPhone, thank you for your patience.

    Best regards,
    Mike

    Hi,
    Thanks for your patience, one other Mod checked with Safari, but was not able to reproduce, I asked again today for further feedback, thank you for your patience

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Printer friendly help #1358724

    Hey virtualbis,
    Thanks for your question, have you set up a media print styling?
    Enfold only includes basic print styles in \enfold\css\base.css
    this is what is there:

    /* Print Styles
    ================================================== */
    @media print{
    .page-break{display:block;page-break-before:always}
    p,a,strong{color:#000!important}
    a{text-decoration:underline}
    .entry-content a:after{content:" [" attr(href) "] "}
    .related_posts a:after{content:attr(title)}
    .container{width:100%}
    #top{overflow-x:hidden}
    .boxed#top{width:100%}
    .container{width:100%;margin:0 auto}
    .units,.unit{margin:0}
    .container .one.unit,.container .one.units,.container .two.units,.container .three.units,.container .four.units,.container .five.units,.container .six.units,.container .seven.units,.container .eight.units,.container .nine.units,.container .ten.units,.container .eleven.units,.container .twelve.units,#top .flex_column{margin:0;margin-bottom:20px;width:100%}
    #top.boxed .stretch_full{width:100%}
    #top .offset-by-one,#top .offset-by-two,#top .offset-by-three,#top .offset-by-four,#top .offset-by-five,#top .offset-by-six,#top .offset-by-seven,#top .offset-by-eight,#top .offset-by-nine,#top .offset-by-ten,#top .offset-by-eleven{padding-left:0}
    .avia-section-large .content,.avia-section-large .sidebar{padding-top:2%;padding-bottom:2%}
    #top .flex_column.av_one_half{width:48%}
    #top .flex_column.av_one_half.first{padding-right:2%}
    .fixed_header #header,.html_header_top.html_header_sticky #header{position:relative;top:0}
    .fixed_header #main{padding-top:0}
    #header_main{border-bottom:0}
    nav,#footer,#scroll-top-link,#av-cookie-consent-badge,.image-overlay,#top #main .sidebar,#commentform,.comment_container .miniheading,.comment_container .minitext,#top .avia-post-nav{display:none}
    .avia-shadow{box-shadow:inset 0 0 0 rgba(0,0,0,0)}
    .grid-entry .inner-entry{margin-right:0;box-shadow:0 0 0 0 rgba(0,0,0,0);box-shadow:0 0 0 0 rgba(0,0,0,0)}
    .content{border:0}
    .boxed .container{margin:0}
    .avia-layerslider,.avia-fullwidth-slider{display:none}
    .avia_transform .avia-icon-list .iconlist_icon{opacity:1;-moz-transform:scale(1);-webkit-transform:scale(1);transform:scale(1)}
    #top .tab_titles{display:none}
    #top .tabcontainer .tab.fullsize-tab{display:block;border-bottom:none}
    #top .tab_content{display:block;visibility:visible;z-index:3;position:relative;overflow:auto;border-style:solid;border-width:1px;border-radius:2px;left:0;width:auto;background-color:#fcfcfc;color:#666}
    #top .tab_inner_content{left:0}
    #top .toggle_wrap{visibility:visible;display:block;position:static}
    .grid-sort-container{width:60%;margin:0 auto}
    #top .isotope-item{position:initial!important;top:0!important;left:0!important;-webkit-transform:translate3d(0,0,0)!important}
    .avia-progress-bar{margin:5px 0;border:1px solid #555!important;border-radius:3px!important}
    .avia-progress-bar .progress{box-shadow:inset 0 0 0 0 rgba(0,0,0,0)!important;border:0!important}
    .avia-progress-bar div.progress .bar{border:0 solid;border-right:1px solid #555!important;border-radius:0}
    .avia-testimonial-image{margin:0;width:100%;float:none;text-align:center;margin-bottom:15px;height:auto}
    .avia-grid-testimonials .avia-testimonial-meta{margin-left:0}
    body div .avia-testimonial{display:block;float:left}
    .avia_transform .avia-testimonial .avia-testimonial-image{opacity:1;-webkit-transform:scale(1);-moz-transform:scale(1);transform:scale(1)}
    .avia_transform .avia-gallery-thumb img{opacity:1}
    }

    You can add more to your child theme stylesheet by wrapping it in the print media query:

    @media print{
    /* your print style */
    }

    Best regards,
    Mike

Viewing 30 posts - 7,861 through 7,890 (of 31,645 total)