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Viewing 30 posts - 7,861 through 7,890 (of 34,594 total)
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  • in reply to: Product-grid is still showing out-of-stock-products #1403213

    Hi,
    Thanks for the feedback I have submitted this to the Dev Team for their review. Please leave the staging site access active for them to test and reply here, otherwise, I will reply when I hear back. Thank you for your patience.

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1403211

    Hi,
    I see that your post Ein Step-by-Step guide was created with the Block Editor, you can either open the page or post you want to copy, click on the three dots at the top of the post, than then press “Copy all content” in the Tools section. Then create a new post or page, and paste using “Ctrl+V” or right-click on an empty page field and select “Paste.” Or try the Yoast Duplicate Post plugin. As far as I know the Block Editor doesn’t have a built-in option to create templates.
    For your news page masonry items, the four items you want to only show in the first masonry add the category “first” to these items and the in the masonry element choose the category “first” then in the second masonry element choose the other categories you want to show but not the category “first”.

    Best regards,
    Mike

    Hi,
    For the pagination your site rayball.co.uk/blog/ the site is using Enfold v3.3.2 with WordPress v5.1.15, this version of Enfold doesn’t support WP v5+ and needs to be updated, thus the cause for the pagination issue.
    The four sites you listed above range in versions between v3.3.2 & 4.2.6 all of these will need to be manually updated following the steps I posted earlier.
    I see that you have posted that you purchased a new license please register for the support forum here and open a new support thread here.

    Best regards,
    Mike

    in reply to: Style WPML Custom language switcher #1403209

    Hi,
    Thanks for the feedback, I didn’t realize that your footer page is actually a layerslider and it’s style is overriding the WPML style so you will need to use some additional css, as I understand what needs to be changed from the current style, the font needs to be #007ec3 and the border needs to be removed, so in that case Please try adding this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #lang_sel_footer .icl_lang_sel_native {
    	color: #007ec3;
    }
    #lang_sel_footer.wpml-ls-legacy-list-horizontal {
        border: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: active state / selected menu item #1403208

    Hi,
    Try this css instead:

    #av-burger-menu-ul .current_page_item {
    	background-color: #eee;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Blog issues #1403161

    Hi,
    On I’m seeing the Verdana font in the page source now, but you know this is not a Google Font and it’s not loaded from the site, it is dependent on the user’s computer, and if the font is not found then the browser will choose a different system font. You can’t force certain system fonts if it’s not available on the target computer or if the target computer browser has a different default font selected.
    Perhaps I have misunderstood your goal, do you only want to use system fonts on your site and not load any fonts? If so please note that Windows and Mac will show different fonts, similar, but different.

    Best regards,
    Mike

    in reply to: link directly to the anchor #1403157

    Hi,
    Ok, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Slider isues #1403134

    Hi,
    Thanks for your patience and the link to your site, to make the three icons line up in your columns I changed the Row Layout ▸ Vertical Alignment in the first column to Top
    Enfold_Support_782.jpeg
    when this is set to center it center the content, but your content is more in some columns so the icons are not in line.
    To make the columns smaller on mobile when the columns are stacked please try adding this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    #top.home #av_section_2 .flex_column p {
    	margin: 0.15em 0;
    	line-height: 17px;
    	
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Transparent header on mobile #1403128

    Hi,
    Thanks for your patience and the link to your site please try adding this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (min-width: 767px) and (max-width: 989px) { 
      .responsive #top #main {margin-top: -90px!important;}
      #top #wrap_all .av_header_transparency {background-color: transparent!important;}
      div#header_main > .container {display: block !important;}
      }
      @media only screen and (max-width: 989px){
    .html_mobile_menu_tablet .header_color.av_header_transparency div .av-hamburger-inner, .html_mobile_menu_tablet .header_color.av_header_transparency div .av-hamburger-inner:before, .html_mobile_menu_tablet .header_color.av_header_transparency div .av-hamburger-inner:after {
        background-color: #fff;
    }
    }
      #top #wrap_all .av_header_transparency #menu-item-search a:before {
      	color: #fff;
      }

    After applying the css, please clearing your Autoptimize plugin and your browser cache and check.

    Best regards,
    Mike

    in reply to: Woocommerce VAT-suffix #1403126

    Hi,
    Thanks for your patience and the link to your site to hide the exkl. MwSt. below the buy button on single product pages please try adding this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.single-product .wc-gzd-additional-info.tax-info {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Style WPML Custom language switcher #1403123

    Hi,
    Thanks for your patience and the link to your site I see in your WPML settings Custom language switchers that the expected language selector should be a white button with a border and black text:
    Enfold_Support_778.jpeg
    and this is what I see on your frontend:
    Enfold_Support_780.jpeg
    If you are not seeing this please try clearing your browser cache and check again.

    Best regards,
    Mike

    in reply to: Social media icons in header problem #1403115

    Hi,

    @riccio
    thank you for the link to your site but I don’t see any errors on your frontend, if you continue to experience this issue please open a new thread so we can assist, as this is not your thread and posting your admin login here will not be private and you will not see our comments in the Private Content area.
    Thank you for your patience and understanding and using Enfold.

    Best regards,
    Mike

    in reply to: Images in time line #1403114

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Parallax Features of you new Demo #1403113

    Hi,
    Thanks for your patience, the Dev team has posted a solution for the parallax issue, please replace the file /enfold/css/grid.css with this one and clear your browser cache. You can also check this demo on your mobile device which has the fix applied.

    Best regards,
    Mike

    in reply to: Images in time line #1403059

    Hey Sebastian,
    Thanks for the screenshot, please link to your page so we can examine.

    Best regards,
    Mike

    Hey camcaminin,
    Envato doesn’t use the Themeforest API Key anymore, you must login to your Theme Forest account and create a new Envato Token
    But first you must manually update your theme because your version 4.4.1 will not work with the Token, so to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Google Maps in sidebar size #1403057

    Hey Stefan,
    Thank you for the link to your site, please try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #text-10 iframe {
    	height: 600px;
    	width: 100%;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Theme Enfold Update? #1403056

    Hey Daniela Seiler,
    To update your customer’s version of Enfold you will need to download the latest installable WP version from their Theme Forest account and upload it to their WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Hide pagination on specific pages #1403055

    Hey Jables,
    Please include a link to your page so we can check.

    Best regards,
    Mike

    in reply to: Testimonials element on mobile #1403031

    Hi,
    Thanks for your patience, I added this css to your Quick CSS:

    #top .av-control-minimal .avia-slideshow-arrows a:before {
        line-height: 26px;
    }
    .responsive #top .av-large-testimonial-slider .avia-slideshow-arrows a {
        font-size: 15px;
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Using the custom blog layout post not working #1403030

    Hi,
    Thank you for your patience, this is correct.

    Best regards,
    Mike

    in reply to: Help with Fullscreen Slider #1403028

    Hey ivanglaser,
    Thank you for your patience, can you please set the mobile slider like your screenshot so we can inspect the element and advise with css, currently your mobile slider is not using the navigation dots. Or try cloning the element to a test page with the navigation dots and link to the test page.

    Best regards,
    Mike

    Hi,
    Thank you for your patience, I have asked the rest of the team for advice, please leave the staging site active so they can text and reply, or I will reply when I hear back.

    Best regards,
    Mike

    in reply to: Blog issues #1403008

    Hi,
    I see that the open sans font is loaded on your site, I don’t think is showing correctly for you because the font is installed on your computer, I believe your browser is loading it from the site.
    Enfold_Support_774.jpeg
    Your blog titles above the category meta are in the font roboto, do you want the category meta to be the same font, weight, and color as the title is?

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1403004

    Hi,
    Your post /ein-fahrplan-in-die-zukunft/ has been created with the Advanced Layout Builder so the featured image doesn’t automatically show such as when posts are created with the Classic Editor or Block Editor, you will need to add the image into the post manually.
    Please also note that when the Advanced Layout Builder is used for posts the excerpts are not automatically created, so you will need to manually create the post excerpts.
    For Posts it is typically easier to use the Classic Editor or Block Editor so the featured images and excerpts are added automatically.
    For your News page, I recommend using two masonry elements the first one will show the first four items that you always want on top, these should be identified with a specific category, and the second masonry element would show the other items.

    Best regards,
    Mike

    in reply to: OnePage menu link without visible scroll #1403001

    Hi,
    Please include an admin login and FTP access in the Private Content area so we can check the file that you edited.

    Best regards,
    Mike

    in reply to: Hide Menu on transparent header #1403000

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I’m not sure what is causing this so I have asked the rest of the team for advice, please leave the logins active so they can test and reply, or I will reply when I hear back. Thank you for your patience.

    Best regards,
    Mike

    in reply to: Hide Menu on transparent header #1402978

    Hi,
    I see that your image is 2300×900, please try using an image that is about 800×400 or less.

    Best regards,
    Mike

    Hi,
    Thanks for the link to your site, the login you provided above doesn’t seem to work on the site but I see two issues, the fist is the “My” menu over the mobile menu so it can’t be clicked, notice the blue area over the mobile menu
    Enfold_Support_772.jpeg
    and these two scripts causing an error because it’s called before jQuery:

    <script>
        (function($) {
            function a() {
                $('#top #wrap_all .social_bookmarks li a').each(function() {
                    $(this).attr('rel', 'noopener');
                });
            }
            a();
        }
        )(jQuery);
    </script>
    <script>
        jQuery(".navbar-toggler").click(function() {
            jQuery("html").toggleClass("open");
            jQuery("body").toggleClass("open");
            jQuery(".navbar-toggler").toggleClass("open");
            jQuery(".mobile-menu-list").toggleClass("open");
        });
        jQuery(".menu > li > a").click(function() {
            jQuery(this).parents(".menu > li").toggleClass("open");
        });
    </script>

    Try changing them to include window.addEventListener(‘DOMContentLoaded’, function() {…});
    like this:

    <script>
    window.addEventListener('DOMContentLoaded', function() {
        (function($) {
            function a() {
                $('#top #wrap_all .social_bookmarks li a').each(function() {
                    $(this).attr('rel', 'noopener');
                });
            }
            a();
        }
        )(jQuery);
    });
    </script>
    <script>
    window.addEventListener('DOMContentLoaded', function() {
        jQuery(".navbar-toggler").click(function() {
            jQuery("html").toggleClass("open");
            jQuery("body").toggleClass("open");
            jQuery(".navbar-toggler").toggleClass("open");
            jQuery(".mobile-menu-list").toggleClass("open");
        });
        jQuery(".menu > li > a").click(function() {
            jQuery(this).parents(".menu > li").toggleClass("open");
        });
    });
    </script>

    Best regards,
    Mike

Viewing 30 posts - 7,861 through 7,890 (of 34,594 total)