Forum Replies Created
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Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the link to your page, typically the author, date, & categories are wrapped in the post-meta-infos span:
but yours is not wrapped in any element:
So I recommend removing your PHP customization and allow the theme to show the post-meta-infos span and then I can give you some javascript to move it below the image.
Or if you want to use your PHP customization please change it so the author, date, & categories are wrapped in a span or div with a custom class, and then I can give you some javascript to move it below the image.Best regards,
MikeHi,
Thanks for the login, on the /what-is-bodystress/ page I set each of your Grid row cells to Individually select position for each column
and then each cell I assigned either position one or two to set the page as text, image, text, and so on:
This seems to work now, please clear your browser cache and check and then try this on your other page.Best regards,
MikeHi,
Thanks for the login, I see that you are using PHP v8.0.28 and Enfold v5.5 now and your homepage loads but not the page you pasted above /new-home/
I see that your child theme has many custom files which probably need to be updated as the core files have most likely changed.
I recommend testing by activating the parent theme and see if this solves. If not also try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.Best regards,
MikeHi,
Thank you for your feedback, I have asked the Dev Team for advice about this and will reply when I hear back from them. Thank you for your patience.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
@flipstar99 Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
@Guenni007 Thank you for sharing your tip.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
I see that you are using v5.1.2, please try updating to v5.5 and see if that corrects, if not then please include an admin login in the Private Content area so we can be of more assistance.
If you have trouble updating in the theme settings with the Token, try downloading the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
I see that you are using Enfold v4.5.2, this version is not compatible with PHP v8, you will need to update to Enfold v5.5
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeHey El,
Thanks for your patience the file is \enfold\config-woocommerce\woocommerce-mod.min.js
I recommend that you also see the WP Rocket javascript exclusions for Enfold.
Also note that may need to disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression so the file is not merged.Best regards,
MikeHi,
@GoodfishGroup_Marketing please try @Guenni007’s recommendations, thanks Guenni007.Best regards,
MikeHi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
To move the menu sub-menu box up only before scrolling try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top .av_header_transparency .av-main-nav .sub-menu { margin-top: -50px; }
After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Try adding the rbga color code into the background color option of the column.
For example, the hex color code for your green column is #4d6e6b so use a Hex to RGBA Converter and remove the spaces and change the last number to a decimal and then format like this: rgba(77,110,107,0.5)
Best regards,
MikeHi,
Thank you for your patience, it looks like you are using empty grid cells with a background image, the background image doesn’t give the cell a height when the cells are stacked in mobile, so to correct please add a white-space element with a height you would like to see on mobile, such as 300px.Best regards,
MikeHey flexi_floxi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.archive .template-shop .page-thumb { display: none; }
After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad to hear that you have this sorted out, and thanks for sharing your solution. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
For Safari try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top #main div.container .av-masonry .av-masonry-sort { line-height: 35px; }
After applying the css, please clear your browser cache and check.
Please note that Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
MikeHi,
Thanks for the login, I checked on my Mac v12.6.5 with Safari v16.4.1 and the logo is centered vertically and horizontally, please see the screenshot in the Private Content area.
What versions are you using?
Please note that Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
MikeHi,
Thank you for your patience and the link to your site, I tested in Windows in Chrome, Firefox, & Edge and didn’t see the issue, please see the screenshot in the Private Content area.
Perhaps you have already sorted this out?Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thank you for your patience the use of Gravatar Profile Pictures is a WordPress default, to use local image try the plugin WP User Avatars or one of these other plugins.
I’m not sure if any of these will work with your wp user manager plugin, so you will need to test.Best regards,
MikeHi,
Thank you for your patience, I see that your site is using Enfold v4.8.1, this is not PHP v8 compatible, please update your site to Enfold v5.5
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeApril 20, 2023 at 7:03 pm in reply to: Woocommerce product thumbnails in gallery are missing #1405072Hi,
Thank you for your patience, glad to hear the Regenerate Thumbnails helped, did you clear your site and browser cache? If you are sill having issues please include an admin login in the Private Content area so we can check.
Also, include a direct link to the page in question.Best regards,
Mike -
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