Hey paulasworld,
I see your site is using Enfold v4.7.5 with WordPress v6.11 and PHP v8, this version of the theme doesn’t support these so you will need to update.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hey AndrewRice71,
I checked your page on Windows in Chrome, Firefox, & Edge and with Mac in Safari, Chrome, Firefox and the Masonry Gallery and the content below it showed in all cases. I also tested reloading the page to see if any extra content became visible, but I didn’t see any. Please see the screenshot in the Private Content area.

Best regards,
Mike

Hey Diana,
This custom css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field is causing the issue:

.av-main-nav-wrap ul.sub-menu {
    margin-top: -50px;
}

Please remove and then clear your browser cache and check.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey BELHADJAsma,
This is a OVH host issue as they disable the set_time_limit() function and will not enable it so the import times out.
If the manual import method fails due to the disabled PHP functions, try creating a localhost WordPress install and import the demo and then use the plugin Duplicator and migrate your localhost version to your webhost, see the video on the plugin page if you have not used this plugin before, it is quite easy.

Best regards,
Mike

Hey Paula Apro,
Thank you for your patience, unfortunately, I couldn’t find your old or new email address registered in the support forum, please try to register your Purchase Code here
I see your site is using Enfold v4.7.5 with WordPress v6.11 and PHP v8, this version of the theme doesn’t support these so you will need to update.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Thanks for the link you your site, when I check the backend of your homepage I see it is not loading and this error:
uncaught ReferenceError: wpseo_preview_type is not defined
when I disable your wpSEO plugin the error is solved, please check.
This plugin doesn’t seem to be available on the WordPress Plugins Directory so it seems a little suspicious.
Perhaps try a different plugin or ask the plugin author for a way to correct or disable this function.

Best regards,
Mike

Hi,
Thank you for your patience and the link to your site, I’m not sure why this is occurring try updating your site to v5.6 and if this doesn’t help try disabling your plugins and checking again. If this doesn’t help try changing the post “Shooting Star” to draft as this is the last post before the error, while I don’t see an error with this post, typically this is a way to isolate the post causing the issue. Or try changing the “Bee Dreams” post to draft.
Please note that when you “bump” a thread it moves it to the bottom of our list making it look newer than the other threads. Typically we try to help with the oldest threads first.

Best regards,
Mike

Hey sky19er,
Please try this filter in your child theme functions.php

add_filter( 'avf_alb_lightbox_image_size', 'change_lightbox_popup_size' );
function change_lightbox_popup_size( $size ) {
	return 'fullsize';
}

Best regards,
Mike

Hi,
The extra space below the homepage slider is caused by the Smush lazy load feature, I disabled it for you and now there is no space, please clear your browser cache and check.

Best regards,
Mike

Hi,
Thank you for the feedback, but unfortunately I don’t have a way to test this as I only have a free account with Browserstack.
I do have an old Mac and when I check in Safari Responsive Design Mode for an iPad it works correctly, but I’m sure this is because it updates often which I assumed was the case with all IOS devices, will your iPad not update?

Best regards,
Mike

Hi,
Thank you for your patience, your icon circle element seems to be hidden on mobile devices with the Element Visibility option:

try disabling this.
Then try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 900px) {
  #top #wrap_all .av-icon-circles-container {
    margin: 0;
    width: 100%;
    padding-bottom: 100%;
  }
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.
Please note that iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

Best regards,
Mike

Hi,
To remove the left padding in the toggles try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top .av-minimal-toggle .toggle_content {
    padding: 12px 35px 11px 0;
}

To remove the icon from the linked images go to Enfold Theme Options ▸ Advanced Styling and enable Linked Image Overlay then choose No Icon

Best regards,
Mike

Hi,
This was because the color section height is set to 100% of screen height which doesn’t count for the socket, I see that you had so css to adjust this for desktop and mobile but not for mobile, so I added this to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 767px) { 
body#top {
height: 100vh;
}
#socket > .container {
padding-left: 0;
padding-right: 0;
}
#top #my_section {
    height: calc(100vh - 120px);
}
}

for my Android device height: calc(100vh – 120px); worked for me but feel free to adjust for your device.
Please clear your browser cache and check.
Best regards,
Mike