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Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Try to add your Teams logo as a social profiles and then it will show in the share box with your other ones, please see this thread. You have already done the first part of making the icon on Fontello, so just follow after that step.Best regards,
MikeHi,
I checked your site and the element looks like your preview screenshot for me so I assume this you have not cleared your browser cache.
Please note that testing with Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
I would also recommend disabling your caching plugin and the theme caching at Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression while you are building your site so that you won’t need to fight with the caching.Best regards,
MikeJuly 22, 2023 at 11:18 pm in reply to: Heading set with a column that has animation – mobile issues #1414092Hey woogie07,
Thanks for the link to your page, but I don’t see any animated headings crashing into any copy below on mobile.
Are you referring to the heading “The guiding principles that determine our actions”?
If this is the special heading and it is the model for many across your site and you want a little extra padding below it on mobile, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { #top #main .active-parallax .av-special-heading { padding-bottom: 30px; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeJuly 22, 2023 at 11:05 pm in reply to: How to transfer Enfold site completely to other domain? #1414090Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey woogie07,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { .responsive #top #wrap_all #header { position: fixed !important; background: #fff; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { .responsive #top #main .flex_column_table_cell { display: table-cell; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeJuly 22, 2023 at 10:36 pm in reply to: Help with calling Intercom Bot from an Enfold Button Row #1414085Hi,
Glad to hear that you found the issue, unfortunately I don’t have any other ideas.
Please let us know if there is anything else we can assist with on this or if we should close this thread.Best regards,
MikeHey daves1997,
The page content is not loading for me, please check.Best regards,
MikeHi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey weblines,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.html_av-overlay-side-classic #top .av-burger-overlay li li .avia-bullet { height: 0px; width: 0px; opacity: 1; } .html_av-overlay-side-classic #top .av-burger-overlay li li .avia-bullet:before { content:'•'; padding-right: 5px; color:#000 !important; font-size: 20px; top: -8px; position: relative; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey annevoelkel,
Thanks for the link to your site and the screenshots, to move the ad before the featured image try this script:function adblock_before_featured_image() { ?> <script> window.addEventListener("DOMContentLoaded", function () { (function($) { $('.single .post-entry').each( function() { var featuredImage = $(this).find('.big-preview.single-big'); var adBlock = $(this).find('.a-single.a-80'); $(adBlock).insertBefore($(featuredImage)); }); })(jQuery); }); </script> <?php } add_action('wp_footer', 'adblock_before_featured_image');This works in my test on your post and I tried to check a few more posts to ensure that they would all have the same class for the ad but I found no other posts with ads to check.
Best regards,
MikeHey Advantage09,
Based on the earlier script, this one works for the twitter-timeline in my tests, but unfortunately the twitter-timeline loads so slowly that I had to set the delay to 12 seconds to consistently work. The element must be loaded first for the script to work.
You can try testing with a lower number than 12000 if you wish.function skip_twitter_timeline() { ?> <script> (function($) { setTimeout(function(){ $('.twitter-timeline').each(function() { $(this).prop('tabIndex', -1); $(this).prop('aria-hidden','true'); }) $('.twitter-timeline *').each(function() { $(this).prop('tabIndex', -1); $(this).prop('aria-hidden','true'); }) },12000); }(jQuery)); </script> <?php } add_action('wp_footer', 'skip_twitter_timeline');Best regards,
MikeJuly 22, 2023 at 9:20 pm in reply to: Anchor link from header link to a Slider Revolution slider #1414077Hey Tri,
Thanks for your question but the expected login is not working, is the link below correct?Best regards,
MikeJuly 22, 2023 at 9:14 pm in reply to: Breadcrumb is not showing the primary product category #1414076Hey CJGVD,
Thank you for your patience, how did you set a primary category I only see the option to set a parent category.Best regards,
MikeJuly 22, 2023 at 9:06 pm in reply to: Theme update from 4.4.1 to latest version / Child theme #1414075Hi,
Ok, I have updated the live site, please check.
Now that you have a staging site I would recommend keeping it to test on in the future.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeJuly 22, 2023 at 8:55 pm in reply to: Issue with changing product image for WooCommerce variants #1414074Hi,
I have asked the rest of the team for advice, I will reply back when I have further info to share, thank you for your patience.Best regards,
MikeJuly 22, 2023 at 8:48 pm in reply to: Hide text/colour background area if there’s no Title in Masonry Gallery #1414073Hi,
Thanks for the screenshot, try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function hide_masonry_gallery_excerpt_if_empty() { ?> <script> (function($){ $('.av-masonry-gallery .av-masonry-entry').each(function() { if ($(this).find('.av-masonry-entry-content').length === 0) { $(this).find('.av-inner-masonry-content.site-background').css({"background-color": "transparent"}); $(this).find('.av-inner-masonry-content .avia-arrow').css({"background-color": "transparent"}); } }); })(jQuery); </script> <?php } add_action('wp_footer', 'hide_masonry_gallery_excerpt_if_empty');Best regards,
MikeHi,
Thanks for the link, to remove the bottom margin from the icon title try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:[id^=after_layer_slide] .av_iconlist_title { margin-bottom: 0; }After applying the css, please clear your browser cache and check.
This is the expected results

Best regards,
MikeJuly 22, 2023 at 8:17 pm in reply to: Theme update from 4.4.1 to latest version / Child theme #1414071Hi,
Glad to hear, I will update your live site then.
You are using the old Envato API which has been deprecated, you will need to create a new Envato Token and add it to the valid Envato private token field after I update your site.

Best regards,
MikeJuly 22, 2023 at 8:11 pm in reply to: Issue with changing product image for WooCommerce variants #1414069Hey creativeopole,
Please enable the WooCommerce 3.0 product gallery at Enfold Theme Options ▸ Shop Options ▸ Product gallery ▸ WooCommerce 3.0 product galleryBest regards,
MikeHey ae2agence44,
Thanks for your patience, but there is not a way to globaly change all of the element animation timings, not all elements use the same method for animations so each element would need to be changed independently. Some elements have an option to do this so you can check and try to change manually.
If you find an element that you can’t change please link to your page and explain the element and we will see if we can assist.
Some elements can use this filter but each one would need to be added individually.Best regards,
MikeHi,
Thank you for your patience and the link to your site, I didn’t find a custom class for your color section with the background image that you want to hide so I added: hide-background-image-on-mobile

and then I set the first 1/5 empty column to be hidden on mobile:

and then I added this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field@media only screen and (max-width: 767px) { .hide-background-image-on-mobile { background: none !important; } }and now on mobile the content is at the top of the page without the green background image, please clear your browser cache and check.
Best regards,
MikeJuly 22, 2023 at 7:08 pm in reply to: Extra Elements Phone Number Or Small Info Text Mobile #1414065Hi,
Thank you for your patience and the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 450px) { .phone-info { font-size: 9px; } }Feel free to adjust to suit.
After applying the css, please clear your browser cache and check.Best regards,
MikeJuly 22, 2023 at 7:00 pm in reply to: Theme update from 4.4.1 to latest version / Child theme #1414064Hi,
Ok the staging site has been updated, please clear your browser cache and check.Best regards,
MikeJuly 22, 2023 at 6:50 pm in reply to: Date archives breadcrumb has a link to the footer template #1414063Hey jerryindzine,
Thanks for your patience, I’m not able to reproduce this on my site, but my footer page is found in the search results and clickable.
I note that your breadcrumb link to your footer page has the link of/?page_id=17428but all of your other links seem to be in the post name format, try resaving your permalinks to see if this helps, if not please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHi,
Thanks for your patience, when I check your site on my Android device your top video of a light bulb works for me, so I assume that you have sorted this out or you are checking on an iPhone and it’s not working there, if that is the case then the issue is with the iPhone which typically blocks background videos on mobile.
I have heard that if you disable the mobile data saving option on the iPhone then the video may work, but since this is set by default your visitors won’t know to disable this and thus won’t see your video, so in this case you should use a fallback image for mobile devices.Best regards,
MikeJuly 22, 2023 at 6:02 pm in reply to: Theme update from 4.4.1 to latest version / Child theme #1414058Hi,
Thank you this FTP login is working, I’m uploading the update but it’s going to take a little while, I’ll let you know when it’s done.Best regards,
MikeHey maxgorelkine,
Thank you for your patience, try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function lottie_play_on_hover_only() { ?> <script> (function($){ $('.av-lottie-animation-container.play-on-hover').each(function() { $(this).removeClass("av-animated-when-almost-visible"); }); })(jQuery); </script> <?php } add_action('wp_footer', 'lottie_play_on_hover_only');Then clear your browser cache and check.
Best regards,
Mike -
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