Hey newmediologo,
Thanks for letting us know I have let the Dev Team know and perhaps they have a explanation, but I have not seen any reports of this issue, what was the dates of the two emails?

Best regards,
Mike

Hey Diana,
Thank you for the link to your site, the masonry element needs to have a lower z-index, so I added the custom class zindexzero to the masonry element and then added this css:

.zindexzero {
z-index: 0;
}

now the boxes are over the masonry element
Please clear your browser cache and check.

Best regards,
Mike

Hi,
Making a backup is a good idea, but this update method has been working successful since WordPress added it a number of years ago :)
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey neomazic,
To see the Autoresponder option in the Enfold contact form element please look in the Backend option:

the mailchimp element doesn’t have these option as you need to do this in your mailchimp account.
Please note that the contact form element is a basic contact form and has limited Autoresponder options, if you would like more option we recommend considering the Contact Form 7 plugin and it many addon plugins.

Best regards,
Mike

Hey tulin88,
I have two solutions, the first is to create a “template” of each page that was created with the Advanced Layout Builder:

and the export the Enfold Theme Options ▸ Import/Export ▸ Export Layout Builder Templates, and then import it to your new site.

The second solution is to Enable the Avia Layout Builder Debugger and copy the shortcode for each page and then paste it into your new site:

But unfortunately both of these solutions will not translate the pages and will not import the images to the new site. For this you will need to go to WordPress ▸ Tools ▸ Export ▸ Media:

and then import the media into the new site using the WordPress import option:

and make sure you Download and import file attachments

Unfortunately you may need to re-choose all of the images for your imported pages because the image URLs in the shortcode will not match your new site and WordPress displays the images based on the Attachment ID, this is a unique ID number for each image, so if your new site already has a image with that number your imported image will get a new number which won’t match the shortcode. You might get lucky and the Attachment IDs all match correctly, such as when a new empty site imports a “demo”, if you are lucky then you could paste the shortcode into a text editor like VScode and perform a search & replace of the domain to match your new site, such as
search for: https://my-old-domain.com/
replace with: https://my-new-domain.com/
and if the Attachment IDs are the same then this will work good, but I expect that you will need to manually re-choose all of the images after you import them, so just be ready to do this.
Someone might have the idea to copy all of the old site images via FTP and add them to the new site via FTP, but this will not work because WordPress will not import the images and add a Attachment ID for them in the database of the new site, so this method will be a waste of time. Perhaps you will find a plugin to do this for you, but if the new site already has a image with a specific Attachment ID, your new imported image can’t have the same Attachment ID, so again this will be a waste of time.
It looks like your site doesn’t have too many images, just the hotspot image so it should be easy for you to do this.

Best regards,
Mike

Hi,
This is because the custom link that you are creating is actually in the image link field in the media library and not in the element

Note that in the right hand sidebar “Attachment Details” all of these fields are for the image in the media library are are sitewide, such as “title”, ect. these are not limited to the one element.
So you can only add one link to the image. Try uploading another image with a different file name and add your second link to it, or you can use the work flow I posted above.

Best regards,
Mike

Hi,
Thanks for the feedback, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 767px) { 
	#sub_menu1 {
		margin-top: 75px;
	}
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey sharynt3,
If you don’t want this everywhere you will need to add a custom class to the H5 tag like this: <h5 class=”huge”>…</h5>

Then add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top #wrap_all #main.all_colors h5.huge {
	font-size: 48px;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey Suze,
Thank you for your patience, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

.html_av-overlay-side #top #wrap_all div .av-burger-overlay-scroll #av-burger-menu-ul li:hover ul.sub-menu li a {
    background-color: unset;
}
.html_av-overlay-side #top #wrap_all div .av-burger-overlay-scroll #av-burger-menu-ul li ul.sub-menu li:hover a {
    background-color: #0073bb;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
I when the setting, for example Maintenance Mode Page, then I enabled it and choose select page from the options, instead of “Home”. Then I saved the theme settings. Then I deactivated the option and saved the theme settings again, for good measure.

Best regards,
Mike

Hi,
Thanks for the feedback, please explain the steps you are taking for the changes that disappear when you reload the pages so we can try and understand better.
Perhaps screenshots would help, you can paste the screenshot links in the post.

Best regards,
Mike

Hey Celeranttechnologycorp,
Thank you for your patience and the link to your site, to have the slideshow arrows to the side of the slider try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top .av-horizontal-gallery {
    overflow: visible;
}
#top .av-horizontal-gallery .av-horizontal-gallery-inner{
	overflow: hidden;
}
#top .av-horizontal-gallery .avia-slideshow-arrows .prev-slide {
    transform: translateX(-100px);
}
#top .av-horizontal-gallery .avia-slideshow-arrows .next-slide {
    transform: translateX(100px);
}

Please see the screenshot in the Private Content area of the expected results

Best regards,
Mike

Hey myprodesign,
Thanks for the link to your site, but the login is not working, I see that you are using the version 4.5.6, this is quite old and I don’t know what PHP version you are using which is what your error above is about. I believe that you can safely manually update with the instructions below, nonetheless are you able to make a full server backup on your webhost?
If you are, please do so or ask your webhost support to make a full backup including the databases and then update with these steps:
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hey Lupa Creativa,
We don’t have a repository open to the public, to download the latest version please go to your Envato (Theme Forest) account.
You will not be able to automatically update version 4.7.6.4 because Envato changed how updates are done and your old version can’t do it.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Sure if you wish, if it helps try these steps, if you see this Verify domain ownership via DNS record

and you added custom nameserver DNS URLs where you bought your domain from, like NameCheap.com

which points to your webhost with a cPanel, you can go to Zone Editor

then click “add record” ▸ “add TXT record”

then add the domain name like the other TXT records (without https) and paste the google code:

and wait a few minutes and the click “verify” on the google Verify domain ownership popup:

I had to wait about ten minutes and check three times on my test site, but this I got the success message:

then you can go to URL Inspection see the Request Indexing button which you can use to get Google to re-crawl and re-index your URL.
But you might have to wait a day before doing this, as I found that with a new account and domain google shows the message Processing data, please check again in a day or so

But at least you got the ball rolling, in the future you will find the Google Search Console to be very helpful.

Best regards,
Mike