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Viewing 30 posts - 4,591 through 4,620 (of 34,963 total)
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  • in reply to: Site Health error #1429032

    Hi,
    The only error I see in your log was a server 503 error for wp-login.php, but when I login to your site I see that your Rest API timed out, this is because your server settings a low, such as your PHP max input variables, try matching these settings:
    Enfold_Support_4260.jpeg
    You may need to disability your server litespeed cache for a while for the settings to be applied.

    Best regards,
    Mike

    in reply to: Alternative minimum height for mobile #1429031

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #hero, #hero .av-section-color-overlay-wrap {
    height: 50vh;
    }

    After applying the css, please clear your browser cache and check.
    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    in reply to: Cannot change font family #1429029

    Hi,
    Thank you for the link to your site and the screenshot, in your screenshot it looks like you wanted the font Papyrus to be selected in Enfold Theme Options ▸ General Styling ▸ Fonts:
    Screen-Shot-2023-12-28-at-20-07-35.png
    but when I check Times New Roman is selected:
    Enfold_Support_4253.jpeg
    But please note that the options in the Enfold Theme Options ▸ Advanced Styling have priority over the other settings, and there you choose Copperplate:
    Enfold_Support_4255.jpeg
    and this is what shows on the frontend. I’m not sure what you want your font to be, but hopefully my explanation will help you change your theme options to the font you wish, either by setting the Enfold Theme Options ▸ Advanced Styling to the correct font, or remove this and set the Enfold Theme Options ▸ General Styling ▸ Fonts to the correct font.

    Best regards,
    Mike

    in reply to: Where is my Enfold Purchase license #1429026

    Hey davidmac55,
    Thanks for your question, you can view your license in your Envato (Theme Forest) account.
    But you don’t need to add this into your site, you would add your Envato Token into your Enfold ▸ Theme Update ▸ Enter a valid Envato private token, please see our documentation here.
    You will generate a Envato Token in your Envato account, please read more about this in our documentation.

    Best regards,
    Mike

    • This reply was modified 2 years ago by Mike.
    in reply to: Alternative minimum height for mobile #1429024

    Hi,
    Please link to your page so we can example the color section that you would like to be 50% for mobile. I assume that this would be only up to 767px correct?
    In your opening question you said that for mobile you would like a min-height of 50%, perhaps you are really looking for a max-height of 50% if the mobile content is larger than 50% and you find it too large?

    Best regards,
    Mike

    Hey Marcos Q.,
    Thank you for your patience, but unfortunately we don’t have a way to include a logic like this.
    If you would like to request a feature like this, the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    in reply to: AV-Gallery: line grid incomplete #1429022

    Hey harst53,
    Thanks for your patience I have checked your page and our demo page with Safari & Firefox on a Mac, (Mac v12.6.8 with Safari v16.6) but I didn’t find any issues.
    I also check with Windows in Chrome, Firefox, & Edge, just to be sure. I’m not sure why you would be seeing this error, is it every time you load the page or only sometimes? Could you be on a slow wifi network?

    Best regards,
    Mike

    in reply to: Navigation Arrows to the side – Post Slider #1429021

    Hi,
    Thanks for sharing Guenni007, since you also want a simple black arrow with no outline also add this css to Guenni007’s:

    #top .avia-slideshow-arrows a {
        color: #000;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Fonts #1429020

    Hi,
    Thank you for your patience, try checking if you have Disable jQuery Migrate in the theme settings: Enfold Theme Options ▸ Performance
    If that doesn’t help try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the conflict.

    Best regards,
    Mike

    in reply to: Spinning Wheel #1429019

    Hi,
    Thank you for your patience, I checked the page that you linked to and found that it is getting a 403 Forbidden error on admin-ajax.php
    I’m not sure why your serving is responding with a Forbidden error, perhaps your file permissions are wrong or your server is using Mod Security and is creating a false positive?
    Try checking your server log for clues, earlier I see that you were using Sucuri to block access, try disabling your server cache and check if you are using Mod Security.

    Best regards,
    Mike

    in reply to: Daily losing style of Enfold theme #1429018

    Hi,
    Thank you for your patience, I logged into your site a saw that your caching plugin is disabled and that your css comments have beed corrected. I found that your style was not correct and the theme “Save All Changes” button in the theme settings was blue indicating that a change was made to the theme settings and had not been saved, I saved the setting and your style was corrected when I check on Windows in Chrome, Firefox, & Edge.
    I will check again tomorrow, in the meanwhile are you using server caching? I also noticed that you have Disable jQuery Migrate, many plugins & scripts use jQuery Migrate did you intend to disable this?

    Best regards,
    Mike

    in reply to: Background image does not appear on both sides #1429017

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Licence #1429016

    Hi,
    I will try to use an example to explain better,
    If your current live site and license is on “mysite.com”
    then you can use as many copies on the subdomains like “stagingsite.mysite.com” “test.mysite.com” “newsite.mysite.com”
    when you move to your new domain like “mynewsite.com” then you will need to purchase a new license,
    you can purchase the new license a few days after you move it, just don’t include your “token” from your first license in the Enfold Theme Options ▸ Theme Update ▸ Enter a valid Envato private token on the new domain.
    I hope thie helps.

    Best regards,
    Mike

    in reply to: tab section width #1429015

    Hi,
    Try adding padding to suit, this is an example:

    @media only screen and (min-width: 767px) { 
    .js_active .av-tab-section-tab-title-container {
    display: flex!important;
    justify-content: space-around;
    align-items: flex-end;
    padding: 0 50px;
    }
    }
    #top .av-inner-tab-title {
        text-transform: none;
    }

    note the added code: padding: 0 50px;

    Best regards,
    Mike

    in reply to: Background image does not appear on both sides #1429004

    Hey schweg33,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top:not(.home) #wrap_all .container_wrap_first {
        min-height: 75vh;
        background-image: url(/wp-content/themes/enfold/images/background-images/floral-dark-compressed.png) !important;
        background-repeat: repeat;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: tab section width #1429003

    Hey Tilman,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (min-width: 767px) { 
    .js_active .av-tab-section-tab-title-container {
    display: flex!important;
    justify-content: space-around;
    align-items: flex-end;
    }
    }
    #top .av-inner-tab-title {
        text-transform: none;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Create dropdown and link the selection to a page #1429002

    Hey solinpaul2,
    Thank you for your patience, unfortunately we don’t have a filter feature, you could try using a plugin, perhaps one of the ones in this article will help.
    Our Masonry element has a sort option for posts & portfolio items, but I don’t think this is what you are looking for.

    Best regards,
    Mike

    in reply to: Licence #1429001

    Hi,
    You can create staging sites and test sites on subdomains and then in the future move the site to a new domain with a new license.
    Often developers will build a new site for their clients on their own subdomain and then once the client approves the site they will have the client purchase a new license, creating a client owned Envato (Theme Forest) account so the client will have access to future updates, and then move the approved site to the client domain.

    This will solve any future update issues the client may have should they lose touch with you.
    In the past some developers would purchase the license with their account and give the code to the client, but then many years later when Envato changed their license method from the “API” to the “Token” these clients were not able the create the “Token” because they never had a Envato account, only the purchase code and Envato will not transfer licenses, so the client had to purchase a new license in an account that they have access to.

    Best regards,
    Mike

    in reply to: Code snippet no longer working #1428994

    Hi,
    To have a second blockquote color like green, you will need to add a custom class the blockquote, it looks like you are using Text Elements like this:
    Enfold_Support_4247.jpeg
    so switch to the Text tab and add the class: green
    Enfold_Support_4249.jpeg
    then add the css:

    #top #wrap_all .all_colors blockquote.green {
        border-color: green;
    }

    this is the expected results:
    Enfold_Support_4251.jpeg

    Best regards,
    Mike

    in reply to: FormCraft Datepicker problem with CSS Title bar & borders #1428992

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: FormCraft Datepicker problem with CSS Title bar & borders #1428975

    Hey UPON,
    Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .formcraft-datepicker .ui-datepicker-title select {
        color: inherit;
        -webkit-appearance: none;
        -moz-appearance: none;
        text-indent: 0.01px;
        text-overflow: '';
        box-shadow: none;
        padding: 0 0.5em!important;
        height: 2.9em;
        vertical-align: top;
        margin: 0;
        border: 0;
        background: 0 0;
        cursor: pointer;
        width: auto;
        display: inline-block;
        font-size: inherit;
        border-radius: 0;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    This in the expected results:
    Enfold_Support_4245.jpeg

    Best regards,
    Mike

    in reply to: avia_inline_auto inserted into custom footer page #1428961

    Hi,
    Glad that this helped, I have not seen this error before and you said that it only shows sometimes on this one page, so I don’t know what may have caused this.
    The css solution above will only effect the footer on this one page, so it should not cause any issues in the future.

    Best regards,
    Mike

    in reply to: Code snippet no longer working #1428949

    Hey John,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #wrap_all .all_colors blockquote {
        border-color: red;
    }

    and change the color to suit, and then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Header widget follow up #1428948

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Blog titel #1428947

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Header widget follow up #1428932

    Hi,
    It looks like you do, try this tool: Remove Duplicate Lines

    Best regards,
    Mike

    in reply to: Social Icon Hover #1428931

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Text size and formatting is wrong on Mobile view #1428930

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Adjust the transition speed of the caption title #1428929

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Blog titel #1428915

    Hey Anouk,
    For your blog page, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .html_elegant-blog #top .post-entry .post-title, 
    .html_elegant-blog .avia-content-slider .slide-entry-title {
        text-transform: none;
        color: red;
    }

    Feel free to change the color to suit.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 4,591 through 4,620 (of 34,963 total)