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Viewing 30 posts - 541 through 570 (of 581 total)
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  • Hi Illingco

    Yes, I would go with this method.
    If you want to go step by step, please check my detailed comment in this thread from October 16, 2018 at 1:19 pm which should cover everything you need to update successfully.

    Best,
    Michael

    Hi Rafa

    Did you try to remove the old token and generate a new one?
    I did that just before for two sites (with the same Envato account) and it worked perfectly.

    Best,
    Michael

    Not sure – have not tried that. I guess this will not help.
    You could either test it locally without any risk at all or make a backup of your live site and do it then.

    Good opportunity to test if your backup tool is working properly :)
    (which is actually quite important that you know if it works)

    Hey Rafa

    Could you already successfully validate a token for a different site today?
    I did that and it worked for one page, but that’s it.

    I will just give it another try tomorrow and see what happens ;)

    Best,
    Michael

    Hi Yigit

    I just did the same as you mentioned. It worked great for 1 site.
    Tried the same on two other sites, it did not work for some reason which I do not understand.

    Is it possible that the API only accepts one new key per day or something like that?

    Thanks and best regards
    Michael

    Hi Daniel

    You are very welcome!
    I did not install it, but you can do it if you want. In my opinion there is no need to have this plugin.

    By the way activating it via the new Envato token only worked once for me (see step 11 above). I tried it for 4 different websites yesterday, set the permissions correctly, regenerated token etc but the wheel keeps spinning. I guess I will just update theme updates via FTP in the future as well. The API renew process is not very user friendly to me a still buggy.

    Best,
    Michael

    in reply to: Onepager: change h2 title color on focus when scrolling #1022685

    Hi Ismael

    You may close this topic as well please.

    Thanks a lot
    Michael

    in reply to: Enfold 4.5 update via WP dashboard fails #1022680

    Hi Rikard

    No worries, glad I could help ;)
    You may close this topic now please.

    Thanks
    Michael

    in reply to: Unable to update from 4.4.1 to 4.5 #1022679

    Hi Seichinha

    I did “my” method several times since yesterday around lunchtime and it worked every time.
    Let me know if you have any issues, but as I said, it should work smoothly.

    Best,
    Michael

    in reply to: Cannot update to Version 4.5 #1022445

    Hi Simon

    Alright, then it seems to be a different issue.
    Regarding German: probably not here, but if you click on my profile picture we can if you want to.

    Thanks
    Michael

    in reply to: problem update 4.5 failed #1022440

    Hi Else

    Here is the changelog of version 4.5 and previous versions:

    Best
    Michael

    in reply to: Cannot update to Version 4.5 #1022438

    Hi Simon

    Did you define the required permissions for the API token?

    Best,
    Michael

    in reply to: problem update 4.5 failed #1022434

    Hi Els

    Yeah I know, but this time the manual update is needed.
    You can either do it via FTP as mentioned or with the plugin mentioned by others as well.

    So this time an auto-update via dashboard is not possible due to the changes Envato made on their API.

    Best
    Michael

    in reply to: Cannot update to Version 4.5 #1022426

    Hi Roger

    I just sent you an email – please check your inbox.

    Thanks
    Michael

    in reply to: Cannot update to Version 4.5 #1022419

    Hi Roger

    So what exactly does not work for you currently?
    Does the update to Enfold 4.5 itself fail or just the process of adding a new API token to Envato?

    Thanks
    Michael

    in reply to: Cannot update to Version 4.5 #1022398

    Hi @KWiesner

    Please try this step-by-step guide here which is a manual update via SFTP or FTP:
    1) Make a full backup of your website using a backup plugin.
    2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
    3) Sign out from your WordPress website.
    4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
    5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
    6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
    7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
    8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
    9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
    10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
    11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
    12) Done!

    I hope this helps! Feel free to ask me in case you need any assistance.

    Best,
    Michael

    in reply to: problem update 4.5 failed #1022396

    @saucyhotdesign and @laptophobo, please try the following step-by-step procedure which is a manual theme update via SFTP or FTP:

    1) Make a full backup of your website using a backup plugin.
    2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
    3) Sign out from your WordPress website.
    4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
    5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
    6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
    7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
    8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
    9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
    10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
    11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
    12) Done!

    I hope it helped! Feel free to ask me in case you need any assistance.

    Best,
    Michael

    in reply to: Unable to update from 4.4.1 to 4.5 #1022384

    Hi Seichinha

    This time, it is impossible to update Enfold to v.4.5 via the WP dashboard due to API changes from Envato itself. You have to do it manually via FTP.

    Let me describe it step-by-step here:
    1) Make a full backup of your website using a backup plugin.
    2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
    3) Sign out from your WordPress website.
    4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
    5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
    6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
    7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
    8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
    9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
    10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
    11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
    12) Done!

    I hope this helps! Feel free to ask me in case you need any assistance.

    Best,
    Michael

    in reply to: Enfold 4.5 update via WP dashboard fails #1022202

    Updating from 4.4.1 to 4.5 via (S)FTP manually works like a charm

    However, the steps to get there are quite a lot. Let me describe it step-by-step here:
    1) Make a full backup of your website using a backup plugin.
    2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
    3) Sign out from your WordPress website.
    4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
    5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
    6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
    7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
    8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
    9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
    10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
    11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
    12) Done!

    I hope this helps anybody who has/had issues with updating Enfold to version 4.5.
    Feel free to ask me in case you need any assistance.

    in reply to: Cant update to Enfold version 4.5 #1022164

    Updating from 4.4.1 to 4.5 via (S)FTP manually works like a charm

    However, the steps to get there are quite a lot. Let me describe it step-by-step here:
    1) Make a full backup of your website using a backup plugin.
    2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
    3) Sign out from your WordPress website.
    4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
    5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
    6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
    7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
    8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
    9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
    10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
    11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
    12) Done!

    I hope this helps anybody who has/had issues with updating Enfold to version 4.5.
    Feel free to ask me in case you need any assistance.

    in reply to: Problems installing Enfold 4.5 update #1022162

    Updating from 4.4.1 to 4.5 via (S)FTP manually works like a charm

    However, the steps to get there are quite a lot. Let me describe it step-by-step here:
    1) Make a full backup of your website using a backup plugin.
    2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
    3) Sign out from your WordPress website.
    4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
    5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
    6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
    7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
    8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
    9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
    10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
    11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
    12) Done!

    I hope this helps anybody who has/had issues with updating Enfold to version 4.5.
    Feel free to ask me in case you need any assistance.

    Updating from 4.4.1 to 4.5 via (S)FTP manually works like a charm

    However, the steps to get there are quite a lot. Let me describe it step-by-step here:
    1) Make a full backup of your website using a backup plugin.
    2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
    3) Sign out from your WordPress website.
    4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
    5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
    6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
    7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
    8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
    9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
    10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
    11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
    12) Done!

    I hope this helps anybody who has/had issues with updating Enfold to version 4.5.
    Feel free to ask me in case you need any assistance.

    in reply to: Cant update to Enfold version 4.5 #1022121

    Hey @Mike

    Thanks a lot – will try updating via FTP shortly.

    Quick question: I have several customer websites but can always use the exact same “enfold.zip” to upload the theme, correct? Or are the download files of different Enfold licences somehow different?

    Thanks in advance
    Michael

    in reply to: Problems installing Enfold 4.5 update #1021827

    Well I am not doing anything concerning the theme development, but I guess you are right.

    Anyway you probably want your site to run on Enfold 4.4.1 as before.
    Did you manage to restore your page using the backup and is everything working again?

    in reply to: Cant update to Enfold version 4.5 #1021814

    Hi Roger

    There is no easy solution yet, please refer to this thread which already has a lot of discussion going on:

    Regards from Zurich
    Michael

    in reply to: Problems installing Enfold 4.5 update #1021807

    Makes sense, but it seems this method causes issues as well as you stated previously…
    I have read that activating the parent theme again, then update it to 4.5 and switch to the child theme works – but I have not tested that yet by myself and it is also quite an ugly workaround in my opinion.

    in reply to: Problems installing Enfold 4.5 update #1021805

    I guess there is no simple fix by now as quite a lot of people have difficulties to update from Enfold 4.4.1 to 4.5, see this thread:

    in reply to: Problems installing Enfold 4.5 update #1021791

    So you already tried to restore it from the daily backup and it failed?
    Or which steps did you already take?

    in reply to: Problems installing Enfold 4.5 update #1021782

    Hey Tier1Graphics

    That’s interesting – first of all:
    Do you have a recent backup that you could use?

    Let me know if I can help and I will dig into it if you want me to.

    Thanks a lot and best
    Michael

    Good job – glad it worked!

Viewing 30 posts - 541 through 570 (of 581 total)