Hi akasumyan

Please try the following guide in order to update to Enfold v4.5.

Update your website manually via FTP:
1) Make a full backup of your website using a backup plugin.
2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
3) Sign out from your WordPress website.
4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
11) Enter your generated Envato key in an incognito/private mode browser window. After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
12) Done!

I hope this helps!

Best,
Michael

Hi Steamed

Please try the following guide in order to update to Enfold v4.5.

Update your website manually via FTP:
1) Make a full backup of your website using a backup plugin.
2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
3) Sign out from your WordPress website.
4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
11) Enter your generated Envato key in an incognito/private mode browser window. After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
12) Done!

I hope this helps!

Best,
Michael

Hey Bettina

I will try to help you here.

1. The height of the icon boxes is not equal although I have set the option equal height for the first column
Do you have several columns below each other? Anyway it would help to have a screenshot to see how it looks like.

2. I’d like to change the font color only for the acceptance of the privacy policy below the contact form but I don’t know how to do…
Let’s assume your privacy policy text is like this: Ich habe die Datenschutzerklärung gelesen und erkläre mich damit einverstanden.
Then your code should be something like this and you should add a CSS class to it:
HTML
<p class="font-color-datenschutz">Ich habe die Datenschutzerklärung gelesen und erkläre mich damit einverstanden.</p>
Quick CSS

.font-color-datenschutz {
color: #ff0000;
}

Of course you can name the class for the p tag however you want – this is just a sample, but it should work like that.

Best regards from a Swiss guy
Michael

Hi Neil

First of all: yes, the themeforest/Envato API changed. This is why you need to do the update manually either via plugin or FTP. I personally prefer FTP which works fine.

Please follow these steps to update your sites via FTP:
1) Make a full backup of your website using a backup plugin.
2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
3) Sign out from your WordPress website.
4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
11) Enter your generated Envato key in an incognito/private mode browser window. After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
12) Done!

I hope this helps!

Best,
Michael

Hi Andreea

Let me try to answer your questions here.

how does this impact my Enfold Child theme which I previously used?
It should not impact your child theme at all. Your uploaded Enfold theme is your parent theme and your child theme is separate, so the file you uploaded only affects your parent theme. You should activate your child them

Also, after installing, and after I get it activated do I have to generate a new API key from the themeforest platform?
Yes exactly, you need a different private key by Envato for every site. I recommend going to a private mode (incognito mode) window in your browser and do it there. This should work properly and you are all set afterwards.

And to introduce it again the the tab allocated for it..?
Jep.

Best,
Michael

Hi AnnWolfMusic

Have you gone through my post above from October 20, 2018 at 10:16 pm?
It explains how your issue can be solved.

Best and good luck,
Michael

Raffaella – please go into incognito (private) mode in your browser and then try again.
This should work properly as Envato sets some cookies which sometimes makes it impossible to accept the key you have entered.

Good luck,
Michael

Hi Toni

Please follow this step by step guide in order to update Enfold 4.4.1 to 4.5 manually via FTP. This is needed because Envato (themeforest) changed their API. Therefore auto update will not work.

So here we go:
1) Make a full backup of your website using a backup plugin.
2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
3) Sign out from your WordPress website.
4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
12) Done!

I hope this helps! Feel free to ask me in case you need any assistance.

Best,
Michael

Hallo Gabriele

Das würde ich nicht tun (auf das nächste Update warten meine ich). Da die API geändert hat, wird es auch beim nächsten Update nicht funktionieren, ohne dass du mindestens einmal die neue API ansprichst.

Was genau funktioniert denn nicht? Bekommst du eine Fehlermeldung und wie lautet die?

Viele Grüsse
Michael

P.S.: Ich hätte Zeit, um dir bei den Updates zu helfen.

Hi heideo and buddy1

In addition to what Rikard already posted:
Please follow this step by step guide here for a manual update via FTP (which is the best solution in my opinion right now):
1) Make a full backup of your website using a backup plugin.
2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
3) Sign out from your WordPress website.
4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
12) Done!

I hope this helps!

Best regards
Michael

Liebe Gabriele

Ich versuche dir hier mal zu helfen.
Du schreibst “die früheren Fixes auch ausprobiert” – was genau hast du denn bereits versucht?

Am einfachsten ist es, Enfold von 4.4.1 auf 4.5 via FTP zu aktualisieren. Dies liegt daran, dass die Envato API geändert hat und somit ein automatisches Update in diesem Fall nicht möglich ist.
Ich habe unter folgendem Link eine ausführliche Schritt-für-Schritt-Anleitung erstellt, die dir beim Update hilft: https://kriesi.at/support/topic/enfold-4-5-update-via-wp-dashboard-fails/#post-1022202

Bei Fragen einfach melden.

Vielen Dank und liebe Grüsse
Michael