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Viewing 24 posts - 1 through 24 (of 24 total)
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  • in reply to: My lightbox is no longer working #1095193

    Hi Victoria,

    Thank you so much for the help.
    It is fixed now!

    Thanks and regards,
    Lauren

    in reply to: My lightbox is no longer working #1090029

    Hi Rikard,

    Apologies, I have given you the wrong site, I have updated the Private Area for the correct site.
    It should be for this section: https://drive.google.com/open?id=1RYYVlS3im1lDllAcGleQMZzNrISzCYkx
    It has a video play button that should popup the vimeo video, but instead it opens to the videos link.

    Thanks and regards,
    Lauren

    in reply to: Email Code not Allowing me to send email from website #1085797

    Hi, Mike:

    Discovered that the email error was due to placing MailTo: (Email address hidden if logged out) code into the space to type. When we only added the email address alone, it resolved the problem.

    Thanks,
    LM2012

    in reply to: Thrive Architect Not working on Enfold anymore #962953

    Hi,

    Try to edit the homepage using thrive architect, wait for it to load and the error will show on the console.

    Thanks and regards.

    in reply to: Thrive Architect Not working on Enfold anymore #962924

    I tried to inspect through the browser console and these errors showed up.

    ReferenceError: avia_framework_globals is not defined[Learn More]
    avia_edit_dynamic_templtes.js:20:2

    ReferenceError: avia_framework_globals is not defined[Learn More]
    avia_dynamic_templates.js:20:2

    TypeError: $(…).avia_edit_dynamic_templates is not a function[Learn More]

    • This reply was modified 2 years, 5 months ago by  LM2012.
    in reply to: Form Color #537776

    Thanks for responding. :) See private content….

    in reply to: Code to Remove Colored Section on Mobile #467336

    UPDATE: Since last posting this request the code is suddenly working. However the background color is now blue. I would like it to be the default theme color (white). What should I do so that the colored sections on mobile do not turn blue?

    Warm wishes,
    LM2012

    • This reply was modified 5 years, 4 months ago by  LM2012.
    in reply to: Code to Remove Colored Section on Mobile #467334

    UPDATE: Since last posting this request the code is suddenly working. However the background color is now blue. I would like it to be the default theme color (white). What should I do so that the colored sections on mobile do not turn blue?

    Warm wishes,
    LM2012

    in reply to: Elements Deleting When Update Page to Save Changes #464754

    Elloitt:

    Thanks for taking a look. It seems to be working better now. I will let you guys know if anything else pops up. :)

    Warm wishes,

    LM2012

    in reply to: Elements Deleting When Update Page to Save Changes #463662

    Ismael:

    I have narrowed down the issue as follows:

    • Whichever page I assign to as the home page during set up does not work properly. This is happening across all the sites I built and across all hosts.
    • If I build a new page, the theme works correctly. I can delete and add elements just as I have always experienced.
    • On the home pages with the errors, when I click on an element to edit it, it’s own individual pop-out window and editor pops out. When I go to save the changes in that pop out window it freezes. Nothing happens. (I am now unable to save the entire page properly (press update) or save the work done in an individual element. (this is new as of today))
    • If I create a new page and then assign that new page as the new homepage, then that page works correctly. It appears that whichever page I assign first as the homepage gets all messed up.

    This has never happened to me with this theme. I’ve been using it for years. You guys do have my login information as well. Were you able to duplicate these errors also?

    Warm Wishes,

    LM2012

    in reply to: Elements Deleting When Update Page to Save Changes #462154

    Elliott:

    New development – when I try to delete elements from a page and then update the page it brings back the same elements over and over. I have to delete the same elements 3-4 times and update 3-4 times in order for the changes to take effect. This issue has happened to me two separate occasions, but I am not able to reproduce this error every single time. Hope these clues help you figure out what might be causing these issues. :)

    Warm wishes,

    LM

    in reply to: Elements Deleting When Update Page to Save Changes #462105

    Elliott:

    I wanted to update you on new things I have tried. Created a brand new website on a completely different host. Started from fresh. Tried Chrome and Firefox browsers. Tried 3 different computers each with different browsers.Still having the same issue.

    Warm wishes,

    Lauren

    in reply to: Elements Deleting When Update Page to Save Changes #462020
    This reply has been marked as private.
    in reply to: How to Make Menu like Enfold Startup Business Theme #423320

    Hey, Yigit – thanks for the instructions.

    Warm wishes,

    LM2012

    in reply to: LARGE Testimonial Slider on Mobile #423318
    This reply has been marked as private.
    in reply to: LARGE Testimonial Slider on Mobile #422911

    Hello, my question is about the testimonial slider part of this discussion. I was not sure what you meant by:

    Try adding both the large and compact testimonials to your page and then switch to the Text editor and add this to the bottom,

    <style type = “text/css”>
    .avia-testimonial-wrapper { display: none !important; }
    .av-large-testimonial-slider { display: block !important; }
    @media only screen and (max-width: 767px) {
    .avia-testimonial-wrapper { display: block !important; }
    .av-large-testimonial-slider { display: none !important; }
    }
    </style>

    What I did was add that code to the text editor in the default view. I updated it. Then I went back and activated the Avia Layout Editor and updated that. I also added a large testimonial slider and a compact testimonial slider on top of each other in the layout. When I refreshed the page both the large slider and the compact slider showed up on the webpage (on desktop I only want to see the large slider). On my smartphone, it worked correctly – only the compact slider showed.

    So then I went back into the text editor in the default layout editor and the HTML was gone. I was going to delete the code and start over.

    Where I am at now: large testimonial slider shows on computer and ipad. No testimonials are showing on my mobile phone.

    What I am seeking: I’d like my testimonial sliders to show up on on all devices and computers. I’d like to to look like it fits on mobile. It looks exactly as the original image from above.

    Thanks!

    LM

    in reply to: Bug with Colored Sections and 1/1 Layout Elements #415670

    Elliott – that did the trick. Thanks for looking into this for me.

    in reply to: How to make 6 Columns? #407831

    Ismael:

    Worked Perfectly! Thanks for the instructions and the code.

    Warm wishes,

    LM

    in reply to: Bug with Colored Sections and 1/1 Layout Elements #407371
    This reply has been marked as private.
    in reply to: Bug with Colored Sections and 1/1 Layout Elements #407354
    This reply has been marked as private.
    in reply to: How to make 6 Columns? #407346
    This reply has been marked as private.
    in reply to: Logo Area Custom Background Non-Responsive #404024

    Hello – I am having the same issue. I added the suggested code and it did not resolve the issue. The issues is that the image is not responsive. I am finding that no matter what size image I add, it does not look good across all devices. Any assistance would be much appreciated.

    Warm wishes

    in reply to: Side bar on Mobile #404015

    Rikard:

    I was having the same problem. Used Enfold before in the past and this was not an issue. On the newer installation it happened. Thanks for providing the code. It worked for my site! :)

    Warm Wishes!

    in reply to: Team Member Customizations #338051

    Thanks for the response, Gunter.

Viewing 24 posts - 1 through 24 (of 24 total)