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Viewing 30 posts - 27,661 through 27,690 (of 67,565 total)
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  • Hi,

    Thanks for the info.

    The slides’ Slide Options > Slide Transition is currently set to “Fading tiles cols-reverse”. You can select another transition.

    Best regards,
    Ismael

    in reply to: Custom Fontello Font not displaying correctly on mobile #1002246

    Hi,

    Thanks for the update. The icon is not displaying even on Chrome desktop. Where did you get the icon? I search for it on fontello.com but the icon is not available.

    Best regards,
    Ismael

    in reply to: Setting up search by portfolio items #1002141

    Hi,

    Thanks for the update.

    The following thread should help you add the featured images on the search results page:

    // https://kriesi.at/support/topic/add-featured-image-to-search-results/#post-249161

    Best regards,
    Ismael

    in reply to: Video short code not aligned horizontally #1002140

    Hey peterolle,

    Thank you for using Enfold.

    You need to remove the spaces between the column shortcodes because they are creating a br tag.

    Here’s how the html looks right now:

    <div class="flex_column">/div>
    br
    <div class="flex_column">/div>
    br
    <div class="flex_column">/div>
    

    Best regards,
    Ismael

    Hi,

    Awesome! Glad that you fixed it. Please feel free to open a new thread if you need anything else. :)

    Thank you for using Enfold!

    Best regards,
    Ismael

    in reply to: Custom design on banner-header #1002135

    Hey Archie,

    Thank you for using Enfold.

    Are you referring to the form? Please turn on the custom css class field, add a unique class attribute to the column containing the form (eg: “custom-column”) and then use the following css codes.

    // https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    @media only screen and (min-width: 768px) {
    #top .custom-column {
        position: absolute;
        bottom: 0;
        width: 80%;
        height: 200px;
        left: 50%;
        transform: translateX(-50%);
        margin-left: 0;
    }
    
    #top .custom-column .avia_ajax_form .form_element, #top .custom-column .avia_ajax_form .form_element.first_form {
        width: 18%;
        float: left;
        clear: none;
        margin-right: 1%;
    }
    }

    Let us know if it helps.

    Best regards,
    Ismael

    in reply to: Conflict with plug-in Twenty20 (arrows) #1002134

    Hi,

    Thanks for the update.

    You have to disable the slider’s swipe functionality. Edit the config-templatebuilder > avia-shortcodes > slideshow > slideshow.js file. Look for this code around line 364:

    this.$slider.avia_swipe_trigger();
    

    Replace it with:

    // this.$slider.avia_swipe_trigger();
    

    Don’t forget to purge the cache or toggle the theme’s Performance > File Compression options.

    Best regards,
    Ismael

    in reply to: WordPress cannot update! #1002133

    Hi,

    Am i creating a database as WordPress instructs or do i skip that since I already have a database for the site?

    You can skip that one and just go ahead with the manual theme update. You can find more info in the documentation.

    // https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#update-via-ftp

    Please update the theme immediately when a new patch is available. The current version (3.6.1) is quite old.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    I would like to inspect the slider settings but the login credentials above are not working. Please check it carefully.

    Best regards,
    Ismael

    in reply to: How to get video playing on Smartphone? #1002130

    Hi,

    Are you checking this on Safari? Please note that the browser has a new autoplay policy which is almost the same as Google’s.

    Safari:

    Safari 11 is using the so called “automatic inference engine”, which decides, if media elements with sound are allowed to auto-play on the visited website by default, which won’t be the allowed for most websites, according to the Safari team. In addition to that, a new power-saving feature will prevent the playback of muted videos, if they are off-screen, or hidden in a background tab.

    // https://bitmovin.com/play-not-play-new-autoplay-policies-safari-11-chrome-64/

    Google:

    Chrome’s autoplay policies are simple:

    Muted autoplay is always allowed.
    Autoplay with sound is allowed if:
    User has interacted with the domain (click, tap, etc.).
    On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously play video with sound.
    On mobile, the user has added the site to his or her home screen.
    Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

    // https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

    Did you add a fall back image? That image should be displayed instead of the video on mobile devices. If you did add a fallback image but it’s not displaying, please refer to the following thread for a possible fix.

    // https://kriesi.at/support/topic/fullwidth-easy-slider-with-video-asking-for-object-on-mobile/#post-955294

    Best regards,
    Ismael

    Hi,

    Yes. hopefully there’s an easy way to specify that for small screens for the site.

    There is no option for that, unfortunately. You have to use the css flex rule to manually re-order the columns on every page or section. The custom css class attribute will help but it will still be a lot work if the order of the columns varies on different pages.

    // https://css-tricks.com/snippets/css/a-guide-to-flexbox/

    Example:

    .first-column {
       order: 1;
    }
    
    .second-column {
       order: 2;
    }

    That css code will work assuming that the column with the image has the “first-column” class attribute and the column containing the text has the “second-column” class attribute.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    We adjusted the code a bit. Please try it again.

    add_action('admin_head', 'custom_admin');
    
    function custom_admin() {
      echo '<style>
        @media screen and (max-width: 782px) {
    .wp-list-table tr:not(.inline-edit-row):not(.no-items) td:not(.check-column) {
        display: table-cell !important;
        width: auto!important;
    }
    
    .wp-list-table .column-primary .toggle-row {
        display: none;
    }}
      </style>';
    }

    This should fix the column alignment and remove the toggle-row button because it’s not needed anymore.

    Best regards,
    Ismael

    in reply to: Custom Map Marker Image Size : Won't Display at 80x80px #1002124

    Hi,

    but Iwhy would I not be able to see a moderator’s response to my comment just because I didn’t start the thread?

    The private field content is only visible to the original poster for security reasons.

    but I think the issue might be that it only shows as 40×40 on my retina screen.

    Have you tried to upload a larger marker image? Resize the marker image from 80x80px to 160x160px.

    Best regards,
    Ismael

    in reply to: Menu with center logo and Shrinking Header #1002122

    Hi,


    @graffi
    : The “moslab” site is not loading properly. Did you move it?

    @hhhitzerman: Where can we see the site? Please provide a link. The logo is probably constrained by the default header container padding.

    Best regards,
    Ismael

    in reply to: Unübliche Ansicht und leere Seite bei Preview #1002121

    Hi,

    What is still not working is the problem with the LayerSlider. It’s still way too small on mobile.

    That is how the slider is supposed to resize on mobile view. You can actually hide that particular slider on smaller screen and then create another slider that is specifically configured for mobile view. Use the theme’s full screen slider element if you want your slider to inherit the dimension of the device screen.

    Best regards,
    Ismael

    in reply to: Reader View on iPhone Safari #1002119

    Hi,

    Thanks for the clarification.

    Is it working properly when you switch to the default editor? I’m not really sure how the reader view button works or what triggers it and I don’t see any way to disable it aside from the browser settings itself. In the demo, the button doesn’t appear because the page seems to match the following criteria.

    It looks like that Safari Reader will detect a div or block level element that contains a header element (h1 to h6), followed by a certain amount of text. The reader badge will appear when the content text (not including the header) is more than 2,000 characters.

    // https://mathiasbynens.be/notes/safari-reader

    Best regards,
    Ismael

    in reply to: Problem with Contact Form 7 in Footer #1002116

    Hi,

    Thanks for the update.

    That particular form or text block is set to be hidden on desktop view. Is that intended? Please edit the text block and then configure the Screen Options.

    Best regards,
    Ismael

    in reply to: performance compression not working #1002114

    Hi,

    I’m pretty sure this is server related but I don’t know which configuration is missing. I’ll ask @Gunter to check the thread. Please wait for his response.

    Best regards,
    Ismael

    Hi,

    1.) The loop attribute is being added to the video tag. Please try this script in the functions.php file to disable the loop.

    add_action('wp_footer', 'ava_disable_video_loop', 9999);
    function ava_disable_video_loop() {
        ?>
        <script>
            (function($) {
                $('.avia_video').removeAttr('loop');
            })(jQuery);
        </script>
        <?php
    }

    2.) You can’t set an image for self hosted videos by default. Please try to upload it on youtube or vimeo if you want a preview image.

    Best regards,
    Ismael

    in reply to: product gallery images to be larger and uncropped #1002109

    Hi,

    Thanks for the update.

    1.) Is that the actual aspect ratio of the image? If it is then the “uncropped” option is working.

    2.) The second option enables the default Woocommerce gallery features like zoom and magnify.

    Best regards,
    Ismael

    in reply to: Layer Slider Full Size #1002107

    Hi,

    Thanks for the update.

    You can set the slider to have it not shown on mobile view in the Slider Settings > Mobile panel. Enable the “Hide on mobile” option or set a px value in the “Hide Under” field.

    Best regards,
    Ismael

    in reply to: Self-Hosted Video Background Pt. 2 #1002104

    Hey DimaP,

    Thank you for using Enfold.

    The following solution should fix the issue with the fallback image.

    // https://kriesi.at/support/topic/fullwidth-easy-slider-with-video-asking-for-object-on-mobile/#post-955294

    Let us know if you need more help.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    I was able to add a full width easy slider in the builder. Please note that you cannot put this particular element inside a column or color section. (see private field)

    Best regards,
    Ismael

    in reply to: Portfolio / Next-Page-Preview? #1002101

    Hi,

    Thanks for the update.

    You can use this css code to bring the navigation back on mobile view.

    @media only screen and (max-width: 767px) {
        .responsive #top .avia-post-nav { 
            display: block;
        }
    }

    Best regards,
    Ismael

    in reply to: Visual Artist demo mobile devices #1002099

    Hey!

    Thank for the update.

    I’m still getting the same error, unfortunately. Please try to hire a freelance developer or contact our partner, Codeable, to check if they can access your file server. This is the error:

    open "username@IP.address"
    Command:	Trust new Hostkey: Once
    Command:	Pass: ********
    Status:	Connected to IP
    Error:	Received unexpected end-of-file from SFTP server
    Error:	Could not connect to server
    

    Codeable: https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Website won't display in mobile view #1002092

    Hi,

    The site does load properly on Chrome but I’m not able to check it on Safari. I did notice an error in the console from a “client.js” file. (see private field)

    I’ll ask the team to check it on Safari.

    Best regards,
    Ismael

    in reply to: Symmetrical portfolio #1002090

    Hi,

    Thank you for the clarification.

    Have you tried to set the element’s “Portfolio Grid Image Size” to the second option? It will give you access to the available thumbnails. I think the grid looks like that because the grid using the original image instead of the generated portfolio thumbnails. Did you upload featured images with different sizes?

    Best regards,
    Ismael

    in reply to: Custom Fontello Font not displaying correctly on mobile #1002088

    Hi,

    Thanks for the update.

    We need access to the WP dashboard as well. Please add the details in the private field.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    1.) Use this css code to hide the sub menu container completely.

    @media only screen and (min-width: 989px) {
        #top .av-main-nav li > ul {
            display: none !important;
        }
    }

    2.) And use this one to hide the full width sub menu element on mobile view.

    @media only screen and (max-width: 767px) {
        .responsive #top .av-submenu-container {
            display: none;
        }
    }

    Best regards,
    Ismael

    in reply to: Sidebars at bottom of page after update #1002084

    Hi,

    Thanks for the update.

    The plugin wraps the content inside another container which breaks the theme’s sidebar layout. Please ask the plugin author if we can remove or relocate the following container.

    
    <div class="wri_content_clear_both"></div>
    

    Best regards,
    Ismael

Viewing 30 posts - 27,661 through 27,690 (of 67,565 total)