Hey!

Thanks for the info.

The prices are actually there but there’s a styling issue. These css codes fixed it.

#footer div ul.product_list_widget .star-rating {
    margin: 0;
}

#top div ul.product_list_widget li a {
    height: auto !important;
    overflow: visible !important;
}

Best regards,
Ismael

Hi,

No problem. Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Ismael

Hi,

Did you enable the Performance > File Compression settings? Please disable it first. If it’s still not working after disabling the compression, please provide another login info because the previous one is invalid.

Best regards,
Ismael

Hey!

The dashboard is loading properly now. @Guenter provided a fix for the theme’s element manager’s auto update and it worked on your installation. It is indeed an issue with the database or at least an issue on how the theme updates it.

Are you using the advance layout builder for any of your products? Next time, maybe we can exclude the product post type from the element manager update.

Cheers!
Ismael

Hi,

and even though the plugin hasn’t changed, it is somehow something they need to fix.

Yes, we do understand that but we can’t provide support for every plugins out there for obvious reasons. As a developer, you know it’s impossible. This is why we always ask the user to contact the plugin author because they are more familiar with their code.

Please ask them where and how the plugin generates the “wri_content_clear_both” container because it breaks the builder layout.

Best regards,
Ismael

Hi,

Thanks for the update.

Can I have access to the svg file? I would like to test it on my installation.

Best regards,
Ismael

Hi,

Adjust the width of the form element container from 18% to 19%.

Best regards,
Ismael

Hi,

We don’t need to access the database because we can do the sweep and repair in the plugins’ panel.

I did the sweep and the database repair but to no avail. The server is timing out on the dashboard as soon as the theme is activated. The front end works fine. I’ll ask @Guenter to check the thread. Please wait for his response.

NOTE for moderators:

The dashboard is not accessible when the theme is active. The server times out while querying the database. There are 18,000++ product items and millions of post meta entries and I think the server can’t handle the request. The dashboard is accessible when a default theme is active so I’m not sure what’s on Enfold that’s slowing the query . I also note that it is timing out while doing the update_meta_cache query.

wp-includes > meta.php 831

$meta_list = $wpdb->get_results( “SELECT $column, meta_key, meta_value FROM $table WHERE $column IN ($id_list) ORDER BY $id_column ASC”, ARRAY_A );

Best regards,
Ismael

Hi,

Thanks for the update.

I can still experience the gateway error even when the theme is deactivated. Please ask your hosting provider if there’s anything wrong with the server and tell them to increase the php memory limit to at least 256M.

Best regards,
Ismael

Hi,

Yeah, my bad. I thought it’s not the latest version, turned out that version 4.4.2 hasn’t came out yet. Can we have access to the Appearance > Editor panel? Or post the FTP details in the private field.

Best regards,
Ismael

Hi,

Thanks for the update.

I checked the “add_image_size” function and it turned out that the “crop” parameter now defaults to “false” instead of “true”. Please install the following plugin and then go to the Settings > Media panel. Tick the “crop” parameter of the “portfolio” and “portfolio_small” thumbnail, update, save and then regenerate the thumbnails. This will crop or resize the images to the exact specified dimension.

// https://wordpress.org/plugins/simple-image-sizes/

add_image_size function: https://developer.wordpress.org/reference/functions/add_image_size/

Best regards,
Ismael

Hi,

Sorry for the late response. Where do you want to apply that pattern? I checked the custom css of the nav layer but the pattern css is not there.

Best regards,
Ismael

Hi,

That’s strange. Can you give us an example of the post without the category?

Best regards,
Ismael

Hey Orla,

Thank you for using Enfold.

This should fix the cart issue.

.html_top_nav_header .av-logo-container .inner-container {
    position: relative;
    overflow: visible;
}

And then use this css code to adjust the position of the cart icon on mobile view.

@media only screen and (max-width: 767px) {
    .responsive.html_top_nav_header.html_cart_at_menu #top #menu-item-shop {
        right: 0;
        position: absolute;
    }
}

Best regards,
Ismael

Hi,

We would like to check the page but the login credentials above are not working. Please provide a valid login info.

Best regards,
Ismael