Hi,

The image used in the parallax section is quite small (see private field). Please select the full size so it’s not blurry. It actually resizes properly on mobile view and you should not expect the whole image to be visible inside the container because it has to retain the aspect ratio. You can disable the background on mobile view or hide the whole color section and then add another using an image that is specifically resized for mobile view.

Unfortunately, we don’t provide support for third party plugins as stated on our support policy. Did the plugin author provide more info regarding the issue?

Best regards,
Ismael

Hi,

I’m not really sure but it works without it. You should probably test this again if you have another site with Enfold.

Best regards,
Ismael

Hi,

Alright. Let us know if you encounter any issues again. For added security, you can implement reCAPTCHA to the theme’s contact form. You’ll need the public/site key to render the “I’m not a robot” widget and the secret key for verification. Include those info in the following code. (see private field)

Best regards,
Ismael

Hi,

We set the slider’s Slider Settings > Layout from “Fixed” to “Responsive”. It should resize properly on mobile view now.

Best regards,
Ismael

Hi,

Odd. The video works when I remove the “www” part of the youtube url. (see private field)

Best regards,
Ismael

Hi,

What do you mean it’s not downloadable? The section.php file should be located in the theme’s config-templatebuilder > avia-shortcode folder.

Best regards,
Ismael

Hi,

The previous svg file was not valid because the vector paths are not compounded. You have to edit it first in a vector editor like Illustrator to compound the path.

Best regards,
Ismael

Hi,

Thanks for the update.

These css codes should center align the quantity buttons.

#top form.cart {
    margin-bottom: 20px;
    text-align: center;
}

#top div form.cart div.quantity, #top div form.cart button {
    float: none;
    margin: 0 3% 5px 0;
    display: inline-block;
}

Best regards,
Ismael

Hi,

You’re welcome! Let us know if you need anything else. :)

Best regards,
Ismael

Hi,

What do you mean by “post insertion”? You’ll find the thumbnail sizes in the Settings > Media panel.

Best regards,
Ismael

Hi,

The single product pages are using images that are 100x100px in size. Please install the following plugin and then regenerate the thumbnails.

// https://wordpress.org/plugins/regenerate-thumbnails/

Best regards,
Ismael

Hi,

Thanks for the update.

I can’t see the gray icon or box. Did you manage to remove them?

Best regards,
Ismael

Hi,

Where are you testing this? The video is muted by default. You need to edit the color section file.

// https://kriesi.at/support/topic/color-section-background-video-un-mute-activate-sound/

Best regards,
Ismael

Hi,

Thanks for the update.

The script and stylesheet are loaded from the child theme directory, so the “shortcodes” filter is working properly now. We also updated the auto resize script in the functions.php file.

add_action('wp_footer', 'ava_auto_resize');
function ava_auto_resize(){
?>
<script>
(function($){	
	$(document).ready(function() {
		$('.grid-entry').on('click', function() {
			var tab = $(this).parents('.av-layout-tab');
			var entry = $(this);
			
			$('body').on('av_resize_finished', function() {
				setTimeout($.proxy(function() {
					if(tab.height() == entry.height()) {
						$(window).trigger('av-content-el-height-changed');
					}
				}, this), 500);	
			});
		});
	});
})(jQuery);
</script>
<?php
}

The tab section resizes properly after clicking a grid entry and it’s more consistent compare to the previous fix, but the issue still occurs when you hurriedly click another entry right after opening the previous one.

Best regards,
Ismael

Hi,

Thanks for the update.

We uploaded a working version of the svg file. The icon displays properly now.

Best regards,
Ismael