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Viewing 30 posts - 27,241 through 27,270 (of 67,539 total)
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  • in reply to: Banner with on Mobile – Responsive #1010588

    Hi,

    That’s how the css is supposed to work. You can add this css code inside the existing css media query to reduce the gap between the “banner-mobile” section and the content below.

    #banner-mobile + div {
        top: -50px !important;
    }

    Best regards,
    Ismael

    Hi,

    your themes are only be supported for 3 years

    Where did you get that information? The theme was released on April 16, 2013 and it’s still supported till now. I think you’re referring to the support duration imposed by Themeforest.

    What’s included in item support
    The item support period
    A supported item includes item support for 6 months from the purchase date. During those 6 months, the author is expected to be available to provide the item support services we’ve set out on this page. Response times by authors can vary depending on the volume of inquiries, the nature of the request, and whether questions have already been answered or support has already been provided (see ‘fair-use’ later on).

    If you’re about to purchase the item, you’ll have the option to purchase extended item support, increasing the item support period up to a maximum of 12 months from the date of purchase.

    // https://themeforest.net/page/item_support_policy

    I think the error is caused by the plugin. You may need to use another gallery plugin or use the theme’s lightbox option.

    Best regards,
    Ismael

    in reply to: Formating the email sent via Contact Form #1010585

    Hi,

    You also need to patch the enfold/framework/php/class-form-generator.php with a new filter – the modified code can be found here: https://pastebin.com/raw/k4KiZK0z . Simply delete the code in enfold/framework/php/class-form-generator.php and copy the code from https://pastebin.com/raw/k4KiZK0z into the file.

    Did you modify the file as instructed above? Yes, please post the login details in the private field so that we can test the contact form.

    Best regards,
    Ismael

    in reply to: Using advance layout editor in CPT #1010583

    Hi,

    How did you register the custom post types? I checked the CPT UI panel but there are no registered custom post types there.

    Best regards,
    Ismael

    in reply to: Blog Posts Content Element not showing posts #1010580

    Hi,

    Did you set the page as blog in the Enfold > Theme Options panel? Please post the login details in the private field so that we can check the settings.

    Best regards,
    Ismael

    in reply to: Full Screen Slider Error #1010574

    Hi,

    I was able to reproduce the issue once but then the slider started to work properly after refreshing the page. Did you change anything?

    Screenshot: https://imgur.com/a/FcGKrkY

    Best regards,
    Ismael

    in reply to: vertical menu nicht mehr sichtbar #1010564

    Hi,

    Are you referring to the sidebar navigation? The theme automatically creates a sidebar navigation based on the pages’ hierarchy. For example, if the current page is one of the child pages of a parent page, the parent page along with its child pages will appear in the sidebar. You can enable the “Page Sidebar navigation” in the Enfold > Sidebar panel. You can also add a Navigation Menu widget via Appearance > Widgets panel.

    Best regards,
    Ismael

    in reply to: bug with insert short separator #1010555

    Hi,

    You can actually replace the separator with another color section if the intention is to create space between two color sections. The theme automatically wraps any elements situated outside a parent container inside a color section. This section has a default top border which can be easily removed with css. I’m sure you’ve already figured out the required css.

    Best regards,
    Ismael

    Hi,

    Can we have access to the site again? The login token has expired. What happens to the product pages when Autoptimize plugin is enabled? Please give us a link to one of the product pages so that we could check it after compressing the stylesheets.

    Best regards,
    Ismael

    Hi,

    Can we have access to the site again? The login token has expired. What happens to the product pages when Autoptimize plugin is enabled? Please give us a link to one of the product pages so that we could check it after compressing the stylesheets.

    Best regards,
    Ismael

    in reply to: Symmetrical portfolio #1010545

    Hi,

    Select the “portfolio_small” thumbnail of the “portfolio” and “post” custom post type. Again, you have to make sure that the “portfolio_small” thumbnail is selected in the portfolio grid options after regenerating the images.

    You have to select the “Entradas” or “posts” post type in addition to the “portfolio” post type.

    Best regards,
    Ismael

    Hi,

    Thanks. Please follow the instructions here:

    // https://kriesi.at/support/topic/blog-grid-view-not-showing-dates-or-showing-incorrect-dates/#post-1008704

    Or post a valid FTP credentials so that we could implement it.

    Best regards,
    Ismael

    in reply to: Google API ket not working with maps #1010543

    Hi,

    Under certain circumstances, a darkened map, or ‘negative’ Street View image, watermarked with the text “for development purposes only”, may be displayed. This behavior typically indicates issues with either an API key or billing. In order to use Google Maps Platform products, billing must be enabled on your account, and all requests must include a valid API key.

    Did you setup a billing account yet? That should fix the issue.

    Reminder: To use our Maps, Routes, and Places APIs:
    All Google Maps Platform API requests must include an API key; we no longer support keyless access.
    You’ll need to enable billing on each of your projects.
    See Guide for Existing Users for more information.

    // https://developers.google.com/maps/billing/understanding-cost-of-use
    // https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors

    You can add a billing account here:

    // https://console.cloud.google.com/projectselector/billing/enable

    Best regards,
    Ismael

    in reply to: Video Images Not Resizing on Porfolio Grid #1010542

    Hi,

    The videos inside the tab are arrange properly when I check. Is this fixed?

    Best regards,
    Ismael

    Hi,

    You need to use the special heading shortcode inside the text block. The current h1 tag inside the text block doesn’t have the headline itemprop attribute. The markups should look like this:

    heading:

    
    <h1 itemprop="headline">Stress At Work And How To Deal With It</h1>
    

    image:

    
    <div itemprop="image" itemscope itemtype="http://schema.org/ImageObject">
          <a href="image-link-here.jpg" itemprop="url"><img itemprop="image" src="image-link-here.jpg"></a></div>
    

    Did you use the post meta info shortcode above? It should be added inside the text block. If you don’t want to go through these steps, you can always use the default editor because it has the basic schema markup already in place.

    Best regards,
    Ismael

    in reply to: Color Section Background Image Placement and Positioning #1009810

    Hey scotthco,

    Thank you for using Enfold.

    are there any general rules of thumb to follow for suggested height and width

    allow it to appear relatively consistent for various viewport sizes.

    Which “Background Repeat” option did you set it to? If you set it to “Stretch to fit”, consider resizing the background images based on the standard screen resolutions used nowadays but don’t expect them to look the same on different screen sizes because it has to preserve the images’ aspect ratio. If you’re fine with having gaps or spaces around your color sections then you can always set the element’s “Background Repeat” option to “Scale to Fit”. It will resize the background image and make sure that it is fully visible inside the container. We can also set the background size manually via css, so the image inherits the size of the parent container but the image will get distorted on certain screen sizes.

    // https://www.w3schools.com/browsers/browsers_display.asp

    On a semi-related note, in the past I’ve resorted to using a full width slider (layer or easy) because when they adjust for screen width,

    This is a related thread: https://kriesi.at/support/topic/control-scaling-and-or-image-size-position-in-color-section-full-screen-slider/#post-1008700

    If you want to learn more how css handles background images, please refer to the following link.

    // https://www.w3schools.com/cssref/css3_pr_background-size.asp

    Here’s how those background size property translates into the theme:

    cover = “Stretch to fit”
    Resize the background image to cover the entire container, even if it has to stretch the image or cut a little bit off one of the edges

    contain = “Scale to fit”
    Resize the background image to make sure the image is fully visible

    Best regards,
    Ismael

    in reply to: Icons missing (again) after update #1009806

    Hey TriadPride,

    Thank you for using Enfold.

    Did you update the theme manually? If so, which FTP software did you use? If you’re using FileZilla, please go to the Edit > Settings > Transfers > File Types and then try to set the “Default transfer type” to “Binary” before updating the theme.

    The icon displays properly after uploading the font assets as @Yigit did previously.

    Best regards,
    Ismael

    in reply to: Custom Font Not Working on Chrome Browser #1009799

    Hey strevathan241,

    Thank you for using Enfold.

    How did you add the font? It’s not from google so you have to use the @fontface rule.

    // https://www.w3schools.com/cssref/css3_pr_font-face_rule.asp

    Best regards,
    Ismael

    in reply to: Autoplay Youtube Video in Lightbox #1009797

    Hey atifaijaz123,

    Thank you for using Enfold.

    Adjust the youtube url format and the button should automatically link to a lightbox. (see private field)

    Best regards,
    Ismael

    in reply to: Empty Text Block #1009795

    Hey sbukofsky1,

    Thank you for using Enfold.

    Is the content long, and did you add any html tags to it? Please make sure that every html tags are closed properly because unclosed tags could break the layout builder. Try to set the builder to debug mode and then check if there are any unclosed html tags inside the text block.

    // https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

    Best regards,
    Ismael

    in reply to: Issue with mobile landscape display #1009792

    Hey DROR,

    Thank you for using Enfold.

    The following css modification breaks the masonry layout on mobile view.

    @media only screen and (max-width: 767px) {
    #top .av-masonry-entry.av-masonry-entry {
        left: 0 !important;
    }
    }
    

    What is that for? You may have to remove it.

    Best regards,
    Ismael

    in reply to: Video Images Not Resizing on Porfolio Grid #1009789

    Hi,

    Thank you for the update.

    This script should help rearrange the grid when you click on the tab.

    
    add_action('wp_footer', 'ava_custom_trigger_resize');
    function ava_custom_trigger_resize(){
    	?>
    	<script type="text/javascript">
    		(function($) {	
                $('.tabcontainer .tab_titles .tab').on('click', function(e) {
                    $(window).trigger('resize');
                });
    		})(jQuery);
    	</script>
    	<?php
    }

    Just add it in the functions.php file.

    Best regards,
    Ismael

    in reply to: Question about WPML #1009782

    Hi,

    It’s not easier but it won’t present complexities in the future because the content of each languages are located on separate installations or databases unlike using a multilingual plugin such as W P M L, which duplicates the posts or entries on the same database. This is prone to errors and we have encountered a lot of issues because of it, which are quite difficult to debug. Maybe this is why @rikard suggested creating a new installation instead of using the plugin.

    You can create a new installation the same way that you’ve installed the first one, but only this time it’s on a sub domain.

    Best regards,
    Ismael

    in reply to: Error: Overlapping images (portfolio grid) #1009778

    Hi,

    Thanks for the update.

    We’ve added the code on the functions.php file. Please remove browser cache or do a hard refresh prior to checking the page.

    Best regards,
    Ismael

    in reply to: flaticon : only the last uploaded font is available #1009772

    Hi,

    The icon zip files probably have the same collection names. Please download the the font files again from flaticon or fontello but before you do, make sure to edit or use a different name for each collection. The default collection name for flaticons is “My icons collection”.

    Screenshot: https://imgur.com/a/onFaDBX

    At the top right corner of the site, click the collections icon and then edit the name. You should do the same with fontello icon fonts.

    Best regards,
    Ismael

    in reply to: slider not working #1009770

    Hi,

    Thanks for the update.

    The custom link “B&B” breaks the page. Please replace the url “#b&b” with “#bandb or something else. You can’t include an ampersand as part of an anchor name.

    Best regards,
    Ismael

    in reply to: Menu Labels overlay logo #1009768

    Hi,

    I see. You can include this css code inside the css media query with the (min-width: 435px) breakpoint.

    .header-scrolled .av-hamburger strong {
        top: -20px;
    }

    Put it below the existing “.av-hamburger strong” css modification.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    The news page had a different blog layout that doesn’t utilize the advance layout builder. We set the Enfold > Blog Layout > Blog Layout to the 5th option (Use the advance layout builder…). You can now configure the news/blog page using the advance layout builder.

    Best regards,
    Ismael

      in reply to: Pop up trigger on enfold #1009763

      Hi,

      Glad that you managed to do what you wanted. Regarding the date, you can use this script on the functions.php file to move the date container before the title.

      add_action('wp_footer', 'ava_custom_script_move_date');
      function ava_custom_script_move_date(){
      	?>
      	<script type="text/javascript">
      		(function($) {	
                  $(document).ready(function() {
                      $('.slide-entry').each(function () {
                          var date = $(this).find('.slide-meta');
                          var title = $(this).find('.slide-entry-title');
      
                          date.insertBefore(title);
                      })
                  });
      		})(jQuery);
      	</script>
      	<?php
      }

      You can then use a few css modifications to adjust the style of the date meta.

      Best regards,
      Ismael

      in reply to: Cannot update theme to 4.4.1 #1009761

      Hi,

      If you’re not using the advance layout builder for your products and you didn’t add any theme shortcodes then you can use the filter above. The update will not affect your product pages. Create a backup of the site first just to be safe.


      @guenter
      has already notified Kriesi regarding the issue.

      Best regards,
      Ismael

    Viewing 30 posts - 27,241 through 27,270 (of 67,539 total)