Forum Replies Created
-
AuthorPosts
-
Hi,
Thanks for the update. You should update the Slide Options > Slide Linking value, not the layer’s link options.
// https://imgur.com/a/8gshoIU
Best regards,
IsmaelOctober 1, 2018 at 5:05 am in reply to: On Blog Posts Page, only 1st post has Read More but not content #1016404Hi,
The full content of the post is displayed on the single post page. Is this fixed?
Best regards,
IsmaelOctober 1, 2018 at 4:56 am in reply to: What is the ideal Feature Image Size for Blog posts #1016396Hi,
You should increase the size of the “entry_with_sidebar” thumbnail. That is the default size of the featured image in the single post page. After the adjustment, save it, update then regenerate the thumbnails. The regeneration button is located at the very bottom of the Settings > Media panel. Just select the “entry_with_sidebar” thumbnail in the “Thumbnail regeneration” list.
Best regards,
IsmaelHi,
The Site Language is set to “English” in the Settings > General panel. Try to set it back to the original language.
Best regards,
IsmaelHi,
The map is displaying properly when I check the contact page. Is this fixed? What was the issue?
Best regards,
IsmaelHi,
The page is set as the base shop page in the WooCommerce > Settings > Products panel so it will display the default shop page along with the product grid shortcode. I disabled the base shop page.
Best regards,
IsmaelHi,
You can specify the minimum width of the tab title.
.av-inner-tab-title, .av-tab-section-icon, .av-tab-arrow-container, .av-tab-section-image { width: 120px; }Best regards,
IsmaelOctober 1, 2018 at 4:19 am in reply to: Checkout-Returning customer/create an account fields are disappearing in chrome #1016384Hi,
That’s odd. I also tested it on Opera and Firefox but I couldn’t reproduce the issue. Did you test it on another network or computer?
Best regards,
IsmaelHi,
Sorry for the confusion. We moved the masonry element inside a color section, applied a unique Section ID and then added the following css code to limit the width of that particular section’s container.
#projects-section .container { max-width: 1200px; }Best regards,
IsmaelHi,
Did you try the “Above the Fold Optimization” plugin? That should help with the “render-blocking” issue. You can also disable the theme’s compression plugin and use the Autoptimize plugin instead. Maybe, you’ll get better results with that.
Best regards,
IsmaelHi,
Hello Ismael , thats the point , it always fail . By using Enfold it fails .
Yes, I know the issue and I understand your frustration. I also uploaded the images but they’re not getting recognized in your installation. You can check your wp-content > uploads folder and you should see the demo images there. Unfortunately, this is not an issue with the theme rather an issue with the server where the files are fetched and the server where it has to be transferred, so we can’t do anything about it aside from helping you upload the demo data directly in your database. In order to do that, we have to access to your cPanel or MySQL panel. The site or the theme will work as it is without any problem. It’s just the demo that is not uploading properly.
Best regards,
IsmaelOctober 1, 2018 at 3:54 am in reply to: problem with the mobile presentation of a video in a full-image slider #1016377Hi,
Yes, I checked it on an actual mobile device and I could see the fall back image. Did you remove the browser cache prior to checking the page?
Best regards,
IsmaelHi,
Yes, I am referring to the youtube settings. Did you check it?
I’m not really sure why it doesn’t work. I would like to check it again but I can’t access the dashboard. What is the login url?Best regards,
IsmaelSeptember 28, 2018 at 8:52 am in reply to: Fixing random whitespace beetween special heading and text block in footer page #1015632Hi,
Yes, it seems like a bug but I’m not sure what causes it. It’s probably related with how the builder precompiles the content but I can’t be sure. Please use the css modification for now.
Best regards,
IsmaelSeptember 28, 2018 at 8:48 am in reply to: Animations not working – no solutions previously posted here are working #1015628Hi,
Thanks for the update. What is the login url? I tried the default login url but they’re not working.
Best regards,
IsmaelSeptember 28, 2018 at 8:42 am in reply to: What is the ideal Feature Image Size for Blog posts #1015620Hi,
these pages were the “featured” images:
Sorry for the confusion. Yes, that’s what I meant by “thumbnails”, the featured images. Did you try the plugin?
Best regards,
IsmaelSeptember 28, 2018 at 8:24 am in reply to: Featured image not posting onto linkedin or google #1015607Hi,
The open graph info (see private field) required by Linkedin are available on the posts, so it is not where the issue lies. You may need to comply to their image sharing requirements.
Here are the image requirements specific to the LinkedIn sharing module:
Max file size: 5 MB
Minimum image dimensions: 1200 (w) x 627 (h) pixels
Recommended ratio: 1.91:1The following image doesn’t meet the minimum image dimension. (see private field)
Best regards,
IsmaelHi,
You will have to use the same filter above. Just change the name of the font or add it as a new font.
add_filter( 'avf_google_heading_font', 'avia_add_custom_font'); add_filter( 'avf_google_content_font', 'avia_add_custom_font'); function avia_add_custom_font($fonts) { $fonts['Open Sans New'] = 'Opens Sans:300,400,600,700,800'; $fonts['Source Sans Pro'] = 'Source Sans Pro:400,600,800'; return $fonts; }Best regards,
IsmaelHi,
You may need to use additional performance plugins like W3 Total Cache or Above the Fold Optimization to increase the score. The theme’s performance options can help improve the site’s speed but you won’t get the highest possible score without using additional plugins.
Best regards,
IsmaelHi,
Try this code.
/** * Adds product SKUs above the "Add to Cart" buttons * Tutorial: http://www.skyverge.com/blog/add-information-to-woocommerce-shop-page/ **/ function ava_shop_display_skus() { global $product; if ( $product->get_sku() ) { echo '<div class="product-meta">SKU: ' . $product->get_sku() . '</div>'; } } add_action( 'woocommerce_after_single_product title', 'ava_shop_display_skus', 9 );Best regards,
IsmaelSeptember 28, 2018 at 7:48 am in reply to: Masonry gallery displays all posts instead of selected category #1015601Hi,
That is the default behavior of the masonry element. If the selected term or category is empty or if it doesn’t contain any posts, the masonry element will display all posts from every terms or category. You should delete the element if you don’t have any posts for that category yet or you can add this code on the functions.php file.
add_filter('avia_masonry_entries_query', 'avia_masonry_custom_query', 10, 2); function avia_masonry_custom_query( $query, $params ) { $args = array( 'posts_per_page' => 1, 'offset'=> 1, 'category' => $params['categories'] ); $posts = get_posts( $args ); if(!$posts) { $query = array(); } return $query; }Best regards,
IsmaelHi,
It seems to be a bug in the layout.css file. The header_bg container is set to transparent when you’re on a page with transparent header but it doesn’t return the background color back on mobile view where transparent headers are disabled by default. You can keep the css modification for now. We’ll report it to the dev team.
layout.css > line 203
#top .av_header_transparency .header_bg { background-color: transparent; opacity: 0; filter: alpha(opacity=0); }should be replaced with:
@media only screen and (min-width: 989px) { #top .av_header_transparency .header_bg { background-color: transparent; opacity: 0; filter: alpha(opacity=0); } }should be:
Best regards,
IsmaelHi,
Can you provide a screenshot of the videos on your “work” page? I can only see a big image, a masonry element and an orange logo slider at the very bottom.
Best regards,
IsmaelSeptember 28, 2018 at 6:58 am in reply to: Sort category filter by slug in masonry portfolio #1015594Hi,
Can you upload the video on youtube or vimeo? I can’t play the current format.
It’s pretty rare or uncommon for users to have 4k screen resolution so I don’t think this is an urgent issue.Best regards,
IsmaelHi,
Thanks for the update. The content are center aligned when I checked the page. Please purge the browser cache or do a hard refresh prior to checking the page.
Screenshot: https://imgur.com/a/wqZgJuY
Best regards,
IsmaelHi,
I can see the same thing as @Victoria. Where are you testing it? The view in the screenshot looks a little short. What is the resolution of your screen?
Best regards,
IsmaelHi,
The select fields don’t return as invalid or empty because the first option (“Please select”) is considered as a valid choice. If you really need to show an error when the first option is selected, edit the config-templatebuilder > aviashortcode > contact > contact.js file and then look for this code around line 71:
if(value == '' || value == null)Replace it with:
if(value == '' || value == null || value == 'Please select')Don’t forget to purge the cache prior to checking the page.
Best regards,
IsmaelSeptember 28, 2018 at 5:30 am in reply to: problem with the mobile presentation of a video in a full-image slider #1015585Hi,
Sorry for the late response. I see an [object Object] text/error on mobile view. This is a known bug in the config-templatebuilder > aviashortcodes > slideshow > slideshow.js file in which the slider is not displaying the fall back image properly. I made a few modifications to the file to fix it. The slider should work properly on mobile view now.
Related thread: https://kriesi.at/support/topic/fullwidth-easy-slider-with-video-asking-for-object-on-mobile/
Best regards,
IsmaelHey!
Sorry for the late response. I found the following error in the console and a quick search led me to a stackoverflow thread. It seems to be a bug in the jQuery UI core files.
jquery-ui-1.8.11.custom.min.js:13 Uncaught TypeError: c.curCSS is not a function at set_list_container_height (avia.js?ver=4.4.1:868)// https://stackoverflow.com/questions/29298462/c-curcss-is-not-a-function-bug-from-jquery
This code in the functions.php file removed that particular error.
add_action('wp_footer', 'ava_curcss_fix', 9999); function ava_curcss_fix() { ?> <script> (function($) { $.curCSS = function(element, prop, val) { return $(element).css(prop, val); }; })(jQuery); </script> <?php }Please check it again on your phone. Don’t forget to remove the browser cache or do a hard refresh prior to checking the page. Let us know if it helps.
Regards,
Ismael -
AuthorPosts
