Forum Replies Created

Viewing 30 posts - 2,491 through 2,520 (of 66,159 total)
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  • in reply to: Same issue with Open Steet Map #1469721

    Hey Paolo,

    Thank you for the inquiry.

    We updated the value of the Leaflet Map > Settings > Map Tile URL field to https://tile.openstreetmap.org/{z}/{x}/{y}.png. Please make sure to purge the cache before checking the page.+

    Related thread: https://kriesi.at/support/topic/openstreet-map-problem/#post-1468347

    Best regards,
    Ismael

    in reply to: Enfold Editor Not Loading #1469720

    Hi,

    Thank you for the update.

    Unfortunately we can’t disable plugins at the moment as we have live courses running this week.

    It’s likely an issue with the embedded content since the error is not occurring on other pages. You may need to clone the site to a staging environment so we can properly debug the issue. Please let us know once the development site is ready.

    Best regards,
    Ismael

    in reply to: Wrong thumbnail trying to load on Android phone #1469719

    Hi,

    Thank you for the update.

    …but this gets translated on the live page to the img code with srcset and sizes that I posted above.

    Have you tried using a different size of the image instead? Please provide the login details in the private field so that we can check the issue further.

    Best regards,
    Ismael

    in reply to: Cursor #1469718

    Hey vbonora,

    Thank you for the inquiry.

    Have you tried using cursor property to load a custom image for the mouse cursor? Please check the article below for more info:

    // https://css-tricks.com/using-css-cursors/#aa-using-a-custom-cursor-to-enhance-an-element

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We are not able to replicate the issue on our end. The post cssfiles load correctly when we checked the pages. If the issue persists, try adding the following filter to the functions.php file to prevent the use of the post css files.

    function avf_mod_post_css_create_file( $create ){
      return false;
    }
    add_filter( 'avf_post_css_create_file', 'avf_mod_post_css_create_file', 10, 1 );
    

    Best regards,
    Ismael

    in reply to: rounded corners on images #1469665

    Hey Eduardo,

    Thank you for the inquiry.

    You can use this css code to apply rounded corners to the Image and Masonry Gallery element:

    #top .av-inner-masonry {
        border-radius: 20px;
        overflow: hidden;
    }
    
    #top .avia-image-container img {
        border-radius: 30px;
    }
    

    Best regards,
    Ismael

    in reply to: Openi Accordion Tabs with Javascript #1469664

    Hey photographie-tous-azimuts,

    Thank you for the inquiry.

    Make sure that the Content > Behavior > Behavior is set to Multiple toggles open allowed, then add this script in the functions.php file to open all toggles on page load:

    function ava_custom_open_all_toggles_script() { ?>
        <script>
          (function($) {
            $(document).ready(function() {
              $('.single_toggle .toggler').each(function() {
                var $this = $(this);
    
                if ($this.attr('aria-expanded') === 'false') {
                  $this.click();  
                }
              });
            });
          }(jQuery));
        </script>
      <?php
      }
      add_action( 'wp_footer', 'ava_custom_open_all_toggles_script', 99 );

    Best regards,
    Ismael

    in reply to: Wrong thumbnail trying to load on Android phone #1469662

    Hey zimbo,

    Thank you for the inquiry.

    What happens when you remove the srcset and sizes attribute from the image? The size 180×101px should be good enough for desktop and mobile view.

    <img loading="lazy" decoding="async" aria-describedby="caption-attachment-7644" class="size-square wp-image-7644" src="https://www.americanroadtrips.net/wp-content/uploads/2019/11/Hotel-Nevada-180x101.jpg" alt="Hotel Nevada at night" width="180" height="101">
    

    Best regards,
    Ismael

    in reply to: Contact for date format #1469661

    Hey mattb1169,

    Thank you for the inquiry.

    You can use these filters in the functions.php file to change the format of the date picker:

    add_filter('avf_datepicker_dateformat', 'new_date_format');
    function new_date_format() {
        $date_format = "mm / dd / yy";
        return $date_format;
    }
    
    add_filter('avf_datepicker_date_placeholder', 'new_date_placeholder');
    function new_date_placeholder() {
        $placeholder = "MM / DD / YY";
        return $placeholder;
    }

    Best regards,
    Ismael

    Hey tvbuzz,

    Thank you for the inquiry.

    It might be an issue with the cache or compression plugin. Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings and deactivate the cache plugin. Let us know if the issue persists.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    There is no default option for this, but you can try @Guenni007’s script above to automatically switch to ALB when creating or updating a page

    Best regards,
    Ismael

    in reply to: Burger Menu right #1469657

    Hi,

    Glad to know that @Guenni007 was able to help you! Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Enfold Editor Not Loading #1469655

    Hi,

    Thank you for the update.

    We created a test page (see private field) with the same content, but it switches back to the Classic Editor after update. What happens when you remove the shortcodes and any links with the .aspx extension

    [ESPRESSO_EVENTS_TABLE_TEMPLATE category_slug=pathways-to-recovery-enrolment show_all_datetimes=true template_file=pe-espresso-events-table-template-toggle.template.php table_paging=false table_sort=false]
    

    Can we deactivate the plugins temporarily?

    Best regards,
    Ismael

    in reply to: marges disappear on 1 single page #1469654

    Hi,

    Thank you for the inquiry.

    Looks like you’ve set a custom footer for the page. Please edit the custom footer page, then adjust the Layout > Margin & Padding > Section Padding settings of the Color Section element. Let us know of the result.

    Best regards,
    Ismael

    Hey roelvanleuken,

    Thank you for the inquiry.

    The sticky header option should be disabled on mobile devices by default. Did you modify the header on mobile view?

    Best regards,
    Ismael

    in reply to: Funky PHP Trouble #1469652

    Hi,

    also tested changing the theme to the default twentytwentyfour and when I upgrade the PHP to 8.x the site loads just fine. But when I change the theme back to our Enfold child theme, or the Enfold parent theme, the site breaks and I need to go into recovery mode.

    When you try this, do you see any errors in the logs? Please set it up again, then check the error logs and let us know what you find.

    Best regards,
    Ismael

    in reply to: Mega menu (2) #1469651

    Hi,

    Thank you for the update.

    Try to replace the css with the following code:

    #top .header_color .avia_mega_div,
    #top .header_color .main_menu ul ul,
    #top .header_color .main_menu .menu ul li a {
    	background-color: rgba(255,255,255,0.5);
    }

    Best regards,
    Ismael

    in reply to: Bullets on showing in woocommerce short description #1469596

    Hi,

    The compression is still enabled when we checked. It’s also possible that there are invalid code in your css. Please provide the login details in the private field so that we can check it further.

    Best regards,
    Ismael

    in reply to: Bullets on showing in woocommerce short description #1469594

    Hi,

    Thank you for the update.

    It works when we directly apply the modification to the browser. Please add the code again, then toggle or temporarily disable the Enfold > Performance > File Compression settings. Make sure to purge the cache afterwards.

    Best regards,
    Ismael

    in reply to: Adding Elements to Color section with background image #1469591

    Hi,

    Thank you for the inquiry.

    its doing it now. Was just buggy…

    Is this working for you now? Please let us know if you’re still having issue applying background to the Column element.

    Best regards,
    Ismael

    in reply to: Row Buttons – full column width #1469590

    Hey woogie07,

    Thank you for the inquiry.

    We can’t find the button row in the product page. Would you mind providing a screenshot of the element? You can use platforms like Savvyify, Imgur or Dropbox for the screenshot.

    Best regards,
    Ismael

    in reply to: Resize fonts on mobile view #1469589

    Hi,

    Thank you for the update.

    Have you tried adjusting the font size settings in the Enfold > General Styling > Typography tab? You can set different font sizes for various screen sizes. For mobile view, try adjusting the font size in the Very Small dropdown.

    Best regards,
    Ismael

    in reply to: Bullets on showing in woocommerce short description #1469588

    Hi,

    Thank you for the clarification.

    I’m talking about the section up front (short description), which has the following text:

    Please add this CSScode to apply discs or bullets to the list:

    .woocommerce-product-details__short-description ul {
        list-style-type: disc;
        list-style-position: inside;
    }

    Best regards,
    Ismael

    in reply to: Funky PHP Trouble #1469587

    Hi,

    Thank you for the info.

    Try to go to the Tools > Site Health panel (wp-admin/site-health.php?tab=debug), then check for the Theme Directory Location in the Info > Active Theme panel. Also, try to check the wp-config.php file and look for these constants:

    define('WP_CONTENT_DIR', dirname(__FILE__) . '/custom-content'); // Change 'custom-content' to your desired folder name
    define('WP_CONTENT_URL', 'https://yourdomain.com/custom-content'); // Change to match the new URL
    
    define('WP_THEME_DIR', WP_CONTENT_DIR . '/themes'); // New theme directory
    define('WP_THEME_URL', WP_CONTENT_URL . '/themes'); // New theme URL
    

    The constants WP_THEME_DIR change the default theme directory, and WP_CONTENT_DIR changes the default wp-content folder. It’s possible that the previous developer adjusted these settings.

    Best regards,
    Ismael

    in reply to: Site theme does not work from the first load #1469585

    Hey ibuzaev,

    Thank you for the inquiry.

    This might be an issue with the cache, compression or CDN plugin. We get a lot of resource errors like this:

    style.min.css:1  Failed to load resource: net::ERR_NAME_NOT_RESOLVED
    https://8hnh35p8oe.a.trbcdn.net/wp-includes/css/dist/block-library/style.min.css?ver=6.6.2
    

    Have you tried to temporarily disable the Enfold > Performance > File Compression settings or the cache plugin?

    Best regards,
    Ismael

    in reply to: Result search page edit #1469583

    Hey Reut Rachel,

    Thank you for the inquiry.

    You will have to manually modify the includes > loop-search.php file in order to add a banner and move the pagination. To move the pagination, look for this line of code at the very bottom of the file:

    echo avia_pagination( '', 'nav' );
    

    Move it below this code, around line 4:

    global $avia_config;
    

    Best regards,
    Ismael

    in reply to: Remove Privacy policy hyperlink in socket #1469582

    Hey es.design.ma,

    Thank you for the inquiry.

    Please go to the Appearance > Menus panel, then either delete the menu assigned as the Footer Menu or edit it with a new set of menu items. Let us know if this works for you.

    Best regards,
    Ismael

    in reply to: Demo isnt importing #1469581

    Hey teoniko88,

    Thank you for the inquiry.

    Have you tried manually importing the demo using the XML files? Please check the link below for more info:

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

    in reply to: Portfolio Style #1469534

    Hey navindesigns,

    Thank you for the inquiry.

    Have you tried using the Masonry or Masonry Gallery element? You can set the Size Settings to Manual Masonry and upload images with portrait aspect ratios to make the items in the grid taller. You can also set the title and caption to only display on hover. Regarding the loading effect, the only option is to enable Enfold > Theme Options > Preloading.

    Best regards,
    Ismael

    in reply to: Modifying archive.php #1469533

    Hey Bryan,

    Thank you for the inquiry.

    The html function for the grid style is in the enfold\config-templatebuilder\avia-shortcodes\postslider\postslider.php file. You can override this file in your child theme. Please check the instructions in the link below.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Ismael

Viewing 30 posts - 2,491 through 2,520 (of 66,159 total)