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February 13, 2019 at 5:09 am in reply to: The theme (Enfold) made website not work any more #1066239
Hi,
You’re actually uploading the whole theme package including the documentation files, licenses etc. Please extract the actual theme or Enfold zip file from the theme package (hemeforest-4519990-enfold-responsive-multipurpose-theme.zip) and upload that one. Have you tried that?
Best regards,
IsmaelHi,
They are deregistering the WP core script wp-mediaelement, which then breaks the enqueuing of Views assets.
Yes, that is true. We actually added a filter in case something like this happens.
add_filter( 'avf_enqueue_wp_mediaelement', 'avia_always_load_mediaelement', 10, 2); function avia_always_load_mediaelement($condition, $options) { $condition = true; return $condition; }Just add it in the functions.php file. That filter will force the wp-mediaelement to load regardless of the theme’s requirements.
Best regards,
IsmaelHi,
Thanks for the update.
That is a valid solution and is actually the same as manually editing the thumbnail in the functions.php file or using the Simple Image Size plugin. The default set width of the “entry_with_sidebar” thumbnail is 845px, and the crop parameter is actually disabled by default, so I’m not sure why that code works and not the default configuration. Anyway, I’m glad that you found a working solution.
Thank you for your patience. Have a nice day.
Best regards,
IsmaelHi,
No problem. Please feel free to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelFebruary 13, 2019 at 4:59 am in reply to: Error Enfold with plugin ‘Salon Booking WordPress Plugin’ #1066225Hi,
@Maureen van Goethem, @onepresto
The plugin is using the “display_post_states” filter and it is returning a null value instead of an array. Please pass that information to the plugin authors. We had to override that filter in the theme. Please edit the config-gutenberg > class-avia-gutenberg.php file, look for this code around line 195:
add_filter( 'display_post_states', array( $this, 'handler_display_post_states'), 99, 2 );Set the priority from 99 to 5:
add_filter( 'display_post_states', array( $this, 'handler_display_post_states'), 5, 2 );
@onepresto: I have already added this in your installation.Best regards,
IsmaelHi,
Alright. I’m sorry if we can’t be of much help this time. Please don’t hesitate to open a new thread if you need anything else. We’ll close this one for now.
Have a nice day. And thank you for using Enfold.
Best regards,
IsmaelFebruary 13, 2019 at 4:33 am in reply to: Overlapping sections with negative margin on mobile devices #1066216Hi,
Thanks for the update.
The test page doesn’t exist or is not found even if I’m logged in. Did you remove that too?
Best regards,
IsmaelHi,
Thank you for your understanding and patience. We’ll close the thread, but don’t hesitate to contact us if you need anything else.
Have a nice day.
Best regards,
IsmaelFebruary 13, 2019 at 4:29 am in reply to: Increase columns for upsells and cross-sells products #1066211Hi,
I just added this code in the Quick CSS field.
#top .product_column_4 .products .product { margin: 0 1% 1% 0; width: 18.6%; }I can see that its working in the cross-sell product. Please purge the cache prior to checking the page.
Best regards,
IsmaelFebruary 13, 2019 at 4:05 am in reply to: Layout of newspages in differtent languages with WPML is not the same #1066195Hi,
Thank you for the update.
The blog page of the Dutch version is set properly, but you didn’t set any page for the other language. I’m referring to the Enfold > Theme Options > And where do you want to display the Blog? settings. Please note that you have configure the theme options for both language, separately.
Best regards,
IsmaelFebruary 13, 2019 at 3:50 am in reply to: Navigation menu parent items not available on mobiles #1066194Hey Aquamarinadive,
Thank you for using Enfold.
The theme deactivates the parent menu items when the Main Menu > Burger/Mobile Menu settings is set to the second option. You have to select the first option to activate the parent links again. Or keep the current settings and set the “Clone title menu items to submenu” to create a clone of the parent menu item inside the drop down or submenu container.
Best regards,
IsmaelHey Axel,
Thank you for using Enfold
The builder’s template feature would be useful in this case. Please refer to the documentation for more info.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#templates
Best regards,
IsmaelHi,
Yes, that is possible. Just replace the previous modification with the following css code.
@media only screen and (min-width: 1024px) { .logo .subtext h1 { width: 400px; } } @media only screen and (max-width: 1024px) { .logo .subtext { display: none; } }That code is going to adjust the subtext width on desktop or larger screens and remove it on mobile view.
Best regards,
IsmaelHi,
The image element was not removed properly, but it’s been taken care of. Please purge the cache or remove the browser history prior to checking the page.
Best regards,
IsmaelHi,
Thanks for the update.
1.) Glad that you found the issue.
2.) That is the default behavior of the slider. It stops the autorotation when it detects user interaction e.g., clicking the dots, moving to the next slide, etc.
3.) Start with this css code:
.avia-fullwidth-slider .avia-slideshow { padding-bottom: 50px; background-color: #ffffff; } .avia-fullwidth-slider .avia-slideshow-dots { text-align: right; }Best regards,
IsmaelHi,
Thanks for the update.
I can’t reproduce the issue on my end, but this css code might help.
.responsive #main .container_wrap:first-child { z-index: 0; position: relative; }Best regards,
IsmaelHi,
Thanks for the update.
Have you tried moving the code block inside a grid row element with a single cell? You won’t have to add that css code then. And you can use css media queries to specify the iframe height for different screen sizes.
// https://www.w3schools.com/css/css_rwd_mediaqueries.asp
Best regards,
IsmaelHi,
I’m so sorry about that. I have no idea. Unfortunately, that feature or option is not available in the theme by default, so it will require direct modification of the theme. We can’t provide that kind of customization here as stated on our support policy.
The vimeo player documentation should help: https://github.com/vimeo/player.js/
Thank you for your understanding.
Best regards,
IsmaelHi,
Thank you for the update.
I put this code in the Quick CSS field to adjust the size of the logo and menu padding.
@media only screen and (max-width: 1024px) and (min-width: 768px) { .responsive .logo img { margin: 0; max-width: 80%; } .responsive .main_menu ul:first-child > li > a { padding: 0 7px; font-size: 12px; } }Best regards,
IsmaelHi,
I modified the index.php file as previously suggested here:
// https://kriesi.at/support/topic/picture-problem/#post-1060964
Best regards,
IsmaelHi,
Thanks for the update. I was on another thread and the issue reported there seems to be same as this one, so the filter that was provided in that topic might help. Please check this link: https://kriesi.at/support/topic/comments-in-posts-with-alb-through-functions-php/#post-1065931
Best regards,
IsmaelFebruary 12, 2019 at 12:59 pm in reply to: Problem about rel next/ previous in pagination (2) #1065934Hi,
This is possible with the masonry gallery but it will require modifications that are beyond of what we had given so far because it uses a different query. You may need to contact a plugin developer or a freelancer to create a custom plugin for it. Please contact our partner, Codeable.
// https://kriesi.at/contact/customization
Best regards,
IsmaelFebruary 12, 2019 at 12:56 pm in reply to: Latest Enfold [5.+] not installing Javascript for LifterLMS plugin #1065933Hi,
According to the Query Monitor results seen on your screenshots, the scripts have missing dependencies so they’re not being loaded properly. Again, the theme loads certain scripts conditionally, so it’s possible that one of those scripts is a dependency, which is not present because it doesn’t meet certain conditions required by the theme.
Yes, that snippet looks good and valid.
Best regards,
IsmaelFebruary 12, 2019 at 12:44 pm in reply to: Comments in posts with ALB through functions.php #1065931Hi!
Great! Glad it worked. Please feel free to open a new thread if you need anything else.
Have a nice day!
Best regards,
IsmaelHi,
Awesome! Good to hear. Are you receiving the preferred emails properly?
Yes, please give us the new login details so that we can test it further. If you have the time, please enable v3 so that we can test that as well. We can also enable both and make v2 as a fallback in case the automatic verification (v3) fails.Best regards,
IsmaelFebruary 12, 2019 at 12:33 pm in reply to: Error message on wp-admin after upgrade to Enfold 4.5 #1065925Hi,
Thanks for the update. I checked that folder and found the theme files in the root directory. It should be inside the wp-content > themes folder. Did you upload it there? Please clean up the root directory of the “new” installation.
Best regards,
IsmaelFebruary 12, 2019 at 12:17 pm in reply to: Background color changes randomly in Microsoft Edge on pages with color sections #1065922Hi,
I can’t open your zip file. Could you upload the screenshot on imgur or dropbox?
Best regards,
IsmaelFebruary 12, 2019 at 12:12 pm in reply to: Background color changes randomly in Microsoft Edge on pages with color sections #1065918Hi,
Thanks for the update.
Unfortunately, I don’t have access to Microsoft Edge or to a Windows 10 machine for that matter, so I tested it on what’s available in my test environment, which is IE11 thinking that an older software probably inhibit the same issue as its successor. I thought that was implied. Yes, we do need a screenshot. Seeing the actual issue will probably give us a hint on what to fix.
Best regards,
IsmaelHi!
It’s the script, which generates the same cookie for both sites. The problem here is that you’re not using a multilang plugin like WPML, so both sites (EN and SK) generates their own consent cookie, which has the same name but different value. Again, this is not going to be an issue because users will stick on their preferred language or they won’t switch between the sites.
Best regards,
Ismael -
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