Forum Replies Created

Viewing 30 posts - 2,461 through 2,490 (of 67,463 total)
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  • in reply to: Google consent V2 and Enfold cookie bar? #1478826

    Hey wzshop,

    Thank you for the inquiry.

    Yes, the privacy cookies can control reCAPTCHA, but only if it has been configured in Enfold > Google Services > Google reCAPTCHA settings, and you are using the default Contact Form element from the Advanced Layout Builder. You can use the cookie shortcode av_privacy_google_recaptcha to display the privacy toggle.

    Google reCaptcha Settings:
    
    [--av_privacy_google_recaptcha--]
    

    Best regards,
    Ismael

    in reply to: WPML translation – menu broken #1478825

    Hi,

    Great! Glad to know that you managed to resolve the issue. Please don’t hesitate to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Largest Contentful Paint Element issue #1478824

    Hey TheConduitLondon,

    Thank you for the inquiry.

    We noticed that the image Slide-16_9-9-11-ezgif.com-png-to-webp-converter.webp was not preloaded. Please try to use this plugin to preload images above the fold.

    https://wordpress.org/plugins/preload-lcp-image/

    Another recommendation is to Reduce Javascript Execution Time, mostly related to third party scripts.

    View post on imgur.com

    Review your plugins and embedded code, and make sure all of them are necessary. Remove any that are not being used.

    Best regards,
    Ismael

    Hi,

    We remember adding it to the Quick CSS field, but it’s not there anymore. The css you posted above is being overridden by this rule in the woocommerce-mod.css file.

    .responsive #top #main .products .product {
    	margin: 0 0 20px 0;
    	width: 100%;
    }

    You can also add the same css manually in the live site if necessary.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Increasing size of point on header #1478822

    Hey jonroot,

    Thank you for the inquiry.

    You can add use the following css code to adjust the size of the arrow-down element.

    .avia_transform .av-extra-border-element.border-extra-arrow-down .av-extra-border-inner {
        position: absolute;
        left: 50%;
        width: 200px;
        height: 200px;
        -webkit-transform: translateX(-50%) rotate(45deg);
        transform: translateX(-50%) rotate(45deg);
        top: -120px;
    }
    
    .avia_transform .av-extra-border-element.border-extra-arrow-down {
        position: relative;
        width: 300px;
        height: 200px;
        left: 50%;
        margin-left: -52px;
        margin-top: -1px;
        z-index: 25;
        margin-bottom: -200px;
        clear: both;
    }

    You may need to insert a Separator/Whitespace element to the succeeding sections to push the content away from the larger arrow.

    Best regards,
    Ismael

    in reply to: Fold/Unfold doesn’t work in child theme #1478821

    Hi,

    Thank you for the offer, but unfortunately, we don’t provide support via TeamViewer or similar remote access tools. We can only assist through this support forum. What we recommend is to clone the site to a staging environment — not the entire site, just the part where the issue can be seen. Remove all sensitive information, then provide us with the site URL, and we’ll take a look.

    Best regards,
    Ismael

    in reply to: Robot Txt error + google index #1478820

    Hi,

    Would you mind providing a screenshot of the issue with recaptcha/api2/logo_48.png image? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Enfold 7.0 Gravity Forms Shortcodes broken #1478819

    Hey ddecort,

    Thank you for the inquiry.

    It’s possible there are script errors preventing the forms from working correctly. Where can we check the issue? Please create a test page and provide the URL in the private field.

    Best regards,
    Ismael

    Hi,

    Sorry for the confusion. What we meant is that theme updates are handled differently compared to other themes available in the WordPress theme library. As mentioned above, updates are managed by ThemeForest/Envato, and we have minimal control over them. Unfortunately, this will not change anytime soon.

    Best regards,
    Ismael

    in reply to: Section takes height although display;none #1478816

    Hey MarcusJeroch,

    Thank you for the inquiry.

    It’s possible that there is invalid custom css conflicting with the existing styles that control the visibility of the elements. Please provide the site URL in the private field so that we can check the issue further.

    Best regards,
    Ismael

    in reply to: How to add alt text to text logo? #1478741

    Hi!

    Thank you for the inquiry.

    Go to the Media > Library panel, look for the logo image, then specify the alt text in the Alternative Text field. This will be automatically used as the alt text for the logo.

    View post on imgur.com

    Regards,
    Ismael

    in reply to: Replace “Blog – Aktuelle Neuigkeiten” with … #1478739

    Hi,

    Thank you for the inquiry.

    Is the avia_title override still active? What happens when you disable it? The filter provided in the following threads might help:

    https://kriesi.at/support/topic/change-blog-latest-news-title/#post-1467939
    https://kriesi.at/support/topic/change-blog-latest-news-title/#post-1467959

    You may need to update this condition and use the actual title of your blog page.

    if ( $args['title'] == 'Blog - Latest News' ) {
    

    Best regards,
    Ismael

    in reply to: Enfold 7.0 bug #1478736

    Hi,

    Thank you for the info. This will be included in the documentation. Have a nice day.

    Best regards,
    Ismael

    in reply to: Bug in Avia Layout Builder – Enfold #1478734

    Hi,

    It’s possible that invalid html tags have been inserted into the existing elements. You may need to remove this part and recreate it from scratch because it broke the layout of the builder.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: GALLERY BORDER #1478733

    Hi,

    You can add this css code to adjust the padding around the gallery images.

    #top div .avia-gallery img {
        padding: 0;
    }

    Make sure to upload images with the same size and aspect ratio to create a consistent grid without unwanted spaces or gaps.

    Best regards,
    Ismael

    in reply to: Mobile screen result (image) #1478732

    Hi,

    We ca’t find the “livraison en Afrique” page. For the Financement page, you can include this css code:

    .av-m7nj2xd7-f8dc5edf704b129f594536c49dabd9b8.avia-slideshow li img {
        height: 300px;
        object-fit: cover;
        object-position: right;
    }

    Another option is to hide the current slider on mobile view by editing the Element Visibility options in the Advanced > Responsive panel, then add another slider with an image that is specifically resized for mobile view.

    Best regards,
    Ismael

    in reply to: Bug in Avia Layout Builder – Enfold #1478726

    Hi,

    Looks like there are text elements in the builder with invalid html code. Please remove these text blocks and make sure that the HTML is valid.

    Best regards,
    Ismael

    in reply to: Bug in Avia Layout Builder – Enfold #1478724

    Hi,

    We tried it again but this time, the password is incorrect. Try this instead:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Ismael

    in reply to: Update from 6.0.9 to 7.0? #1478723

    Hey eggmedia-salient,

    Thank you for the inquiry.

    You can find the list of changes for version 7.0 here: https://kriesi.at/documentation/enfold/changelog/

    Before proceeding with the update, we recommend creating a site backup or restore point using plugins like All-in-One WP Migration, Backup, Duplicator, or WP Migrate DB.

    One of the new features in version 7.0 is the SVG icons, so you may or may not encounter issues related to this. If you do, you can always reach us here in the forum.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Are you zooming out in your browser? If you want to increase the maximum width of the container inside the color section, you can adjust the value of the Enfold > General Layout > Dimensions > Maximum Container Width option. However, please note that this will be applied globally.

    You can also try this: https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width

    Best regards,
    Ismael

    in reply to: issues with Token #1478721

    Hey JW,

    Please check: https://kriesi.at/support/topic/issues-with-token/

    Best regards,
    Ismael

    in reply to: issues with Token #1478720

    Hey JW,

    Thank you for the inquiry.

    You may need to contact the previous developer/designer and ask for the purchase code or the private token. The private token can be generated using this link: https://account.envato.com/sign_in?to=envato-api

    https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    If this is not possible, you’ll need to create your own Themeforest account, purchase another license, and generate your own token.

    Best regards,
    Ismael

    in reply to: Misalignment of logo image in submenu #1478719

    Hey Orenishii,

    Thank you for the inquiry.

    You can add this css code to adjust the alignment of the items — logo to the left and menu items to the right.

    #menu-gmm {
        display: flex;
        justify-content: space-between; 
        align-items: center; 
        list-style: none;
        padding: 0;
        margin: 0;
    }
    
    #menu-gmm li:first-child {
        margin-right: auto; 
    }
    
    #menu-gmm li {
        display: flex; 
        align-items: center; 
        padding: 0 10px;
    }

    Best regards,
    Ismael

    in reply to: Enfold 7.0 #1478718

    Hi,

    Could you post the code on pastebin.com? Please create one paste for each file. We’re having difficulty reading the code here in the forum, and we don’t know where each one ends.

    Best regards,
    Ismael

    in reply to: Help with some shop elements #1478717

    Hi,

    The text is already bold, but you can try this css code to make it blacker.

    .woof li.woof_term_116  .woof_checkbox_label {
        color: black !important;
    }

    How did you enable the sale banner before, and where did you place it? Are you referring to the “sale! badge”?

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: revisions option blown out #1478716

    Hey tonyiatridis,

    Thank you for the inquiry.

    Revisions should be enabled by default, and the theme does not limit or control this.

    View post on imgur.com

    Where is your site hosted? It’s possible that your hosting provider is limiting this option.

    https://wpengine.com/support/platform-settings/#Post_Revisions

    Best regards,
    Ismael

    in reply to: Save a post as a template #1478715

    Hey tsays,

    Thank you for the inquiry.

    Yes, it’s possible with the Advance Layout Builder (ALB). Please check the links for more info.

    https://kriesi.at/documentation/enfold/intro-to-layout-builder/#templates
    https://kriesi.at/documentation/enfold/custom-element-templates/

    Let us know if you have more questions.

    Best regards,
    Ismael

    Hey Empatica,

    Thank you for the inquiry.

    How can we reproduce the issue? The page and its unique stylesheet (post CSS file) seem to be loading correctly on our end.

    View post on imgur.com

    Could you provide the contents of the .htaccess file?

    Best regards,
    Ismael

    in reply to: column top disappears when window is narrowed #1478713

    Hi,

    It seems to be working correctly on our end. Please make sure to purge the cache or check the site on incognito mode.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Robot Txt error + google index #1478712

    Hi,

    the robot text i am refering is the one attached to message error linked to the captcha error in some pages: https://www.gstatic.com/robots.txt

    This is not the site’s robots.txt file. Could you clarify why you provided this info? Have you tried editing the content of the .htaccess file as suggested above?

    Best regards,
    Ismael

Viewing 30 posts - 2,461 through 2,490 (of 67,463 total)