Page 824 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 24,691 through 24,720 (of 66,745 total)

← 1 2 3 … 823 824 825 … 2,223 2,224 2,225 →

Author

Posts
January 7, 2019 at 1:57 pm in reply to: Speed values went down the gutter after updating Enfold #1050876

Ismael
Moderator

Hi,

Do you have a staging site that is using an older version of the theme? This article should help:

// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

Best regards,
Ismael

January 7, 2019 at 1:50 pm in reply to: subline horizontal gallery #1050874

Ismael
Moderator

Hi,

I modified the code a bit. It is working properly now.

Best regards,
Ismael

January 7, 2019 at 1:48 pm in reply to: Photos taking up a huge amount of space on my site storage – anything I can do? #1050873
Ismael
Moderator
Hi,

1.) You have to include the last 3 thumbnails (shop_thumbnail, shop_catalog & shop_single) from that list.
```
remove_image_size(‘shop_thumbnail’);
remove_image_size(‘shop_catalog’);
remove_image_size(‘shop_single’);
```
2.) That is the action priority. You don’t have to change that.

3.) Yes, you need to regenerate the images to remove the unwanted thumbnails.

Best regards,
Ismael
January 7, 2019 at 1:43 pm in reply to: Code Error Message #1050871

Ismael
Moderator

Hi,

The site is running on a very old version of the theme, version 3.8. You have to upgrade to version 4.5.2 and switch to the advance layout builder. The page is using the new block editor and that is why it’s blank.

Best regards,
Ismael

January 7, 2019 at 1:39 pm in reply to: Maintenance mode no more wokring #1050870

Ismael
Moderator

Hi,

The site redirects to the maintenance mode page whenever the option is enabled on my own installation, so a plugin is probably causing your sites not to redirect to the maintenance mode page. Please deactivate the plugins temporarily.

Best regards,
Ismael

January 7, 2019 at 1:31 pm in reply to: Need to remove portfolio link at left for restricted blogger access #1050868

Ismael
Moderator

Hi,

I adjusted the code a bit and it worked properly on my end. Please try it again.

Best regards,
Ismael

January 7, 2019 at 4:11 am in reply to: Half Half Column + Addon #1050733

Ismael
Moderator

Hi,

Do you have a test page where we can see the current layout? Please post the url in the private field.

Best regards,
Ismael

January 7, 2019 at 4:10 am in reply to: Squared video previews #1050732

Ismael
Moderator

Hi,

Why are you using the “Bakery Page Builder”? The theme has its own page builder.

Best regards,
Ismael

January 7, 2019 at 4:09 am in reply to: Latest Enfold [5.+] not working with H5P plugin [no errors in console] #1050731

Ismael
Moderator

Hi,

Thanks for the update. The “wp-admin” page is not found and I also tried “wp-login” but it still doesn’t work. Please provide a valid login url.
For additional help, please contact the plugin authors.

Best regards,
Ismael

January 7, 2019 at 4:02 am in reply to: Short Description is fixed color when hover #1050730
Ismael
Moderator
Hi,

Thanks for the info.

This css code should help.
```
.main_color .products .product a:hover {
    color: #12a19c;
}
```
Best regards,
Ismael
January 7, 2019 at 3:57 am in reply to: prevent whitespace between masonry grid posts being part of the link? #1050729
Ismael
Moderator
Hey Birdster,

Thank you for using Enfold.

You have to decrease the default width of the columns and add a margin based on the deducted width.
```
.av-masonry-col-3 .av-masonry-entry {
    width: 30.3%;
    margin-right: 2%;
}
```
Default width is 33.3%.

Best regards,
Ismael
January 7, 2019 at 3:44 am in reply to: Single Product Page – Reviews Tab #1050726
Ismael
Moderator
Hey npmcgrew,

Thank you for using Enfold.

Use this css code to remove those elements.
```
div #reviews #comments ol.commentlist li .avatar, .comment-likes-widget-placeholder .loading {
    display: none !important;
}

#top div div.product .woocommerce-tabs .panel #reviews:before {
    content: '';
    display: block;
    width: 50px;
    height: 500px;
    background: #f8f8f8;
    position: absolute;
    right: 0;
    z-index: 100;
}

#top div div.product .woocommerce-tabs .panel #reviews {
    position: relative;
}
```
Best regards,
Ismael
January 7, 2019 at 3:38 am in reply to: Another linking challenge #1050724

Ismael
Moderator

Hey mwvcaa,

Thank you for using Enfold.

You have to add a custom script to trigger the tab titles when clicking on a custom link. This thread should help:

// https://kriesi.at/support/topic/tab-section-link-from-content-in-one-tab-to-another-tab/#post-909792

Replace the “#top .iconbox_top a” selector with the actual class attribute of the link.

Best regards,
Ismael

January 7, 2019 at 3:30 am in reply to: Mobile issues #1050722
Ismael
Moderator
Hey Dee007,

Thank you for using Enfold.

1.) That button is hidden by default. You can use this css code to re-display it:
```
@media only screen and (max-width: 767px) {
.responsive #scroll-top-link {
    display: none;
}
}
```
2.) Set the table’s Table Options > “Responsive Styling” to the second option (“scrollable”).

Best regards,
Ismael
January 7, 2019 at 3:23 am in reply to: Portfolio Grid Abstand / Padding / mousover effect #1050720

Ismael
Moderator

Hi,

Do you have a test page where we can see the distortion? I don’t see the issue when I add the css via the browser inspector.

Best regards,
Ismael

January 7, 2019 at 3:19 am in reply to: Enfold 4.5 Top / Child Menu Active States #1050718

Ismael
Moderator

Hi,

Did you set the pages in the full width sub menu as child page of the “Menu” page?

Best regards,
Ismael

January 7, 2019 at 3:15 am in reply to: After Update to 4.5: Highlights are oversized! #1050716
Ismael
Moderator
Hi,

The hover effect is working properly. This sets the overflow property to hidden.
```
.avia-image-container.av-hover-grow.av-hide-overflow, .avia-image-container.av-hover-grow.av-hide-overflow .avia-image-overlay-wrap a.avia_image {
    overflow: hidden;
}
```
Best regards,
Ismael
January 7, 2019 at 2:34 am in reply to: No Comments on Page #1050713
Ismael
Moderator
Hi,

The comments section is not included in the page template by default. You have to modify the includes > loop-page.php file. Look for this code around line 25:
```
 //display the actual post content
                echo '
<div class="entry-content" '.avia_markup_helper(array('context' => 'entry_content','echo'=>false)).'>';
                    the_content(__('Read more','avia_framework').'<span class="more-link-arrow"></span>');
                echo '</div>
';
```
Below, add the comments template:
```
//wordpress function that loads the comments template "comments.php"
                 comments_template();
```
Best regards,
Ismael
January 7, 2019 at 2:20 am in reply to: Fullwidth Easy & fullscreen slider video don’t work on smartphone #1050707

Ismael
Moderator

Hi,

Did you add any scripts or custom modifications in your installation? Please upgrade the theme to version 4.5.2 and then temporarily deactivate the plugins afterwards.

Best regards,
Ismael

January 4, 2019 at 7:39 am in reply to: Icon_dissable ring around logo #1049860

Ismael
Moderator

Hi,

Thanks for the update.

1.) Edit the icon box element, go to the Colors panel and set the “Icon Colors” to “custom colors”. You can set the icons’ border color same as the section’s background color.

2.) You have to reset the installation if you want to import another demo.

// https://kriesi.at/documentation/enfold/import-demos/#remove-demo-data

Best regards,
Ismael

January 4, 2019 at 7:35 am in reply to: Speed values went down the gutter after updating Enfold #1049859

Ismael
Moderator

Hey MarcusJeroch,

Thank you for using Enfold.

Looks like the script is from a third party video player plugin. Did you install a new plugin? Did you enable the theme’s Enfold > Performance > File Compression settings? You may need to toggle it again after the update.

Best regards,
Ismael

January 4, 2019 at 7:13 am in reply to: How to put the tab title of a tab section in the center and make it wider? #1049851
Ismael
Moderator
Hi,

Thanks for the update.

Use this css code to adjust the width of the tab section title:
```
.av-inner-tab-title, .av-tab-section-icon, .av-tab-arrow-container, .av-tab-section-image {
    width: auto;
}
```
Best regards,
Ismael
January 4, 2019 at 7:10 am in reply to: contact form #1049849

Ismael
Moderator

Hi,

The form uses that field and set it as the from address. If it doesn’t exist, it’s going to use the “no-reply” email address by default, which is what you’re currently receiving. Unfortunately, we don’t have any control over what your email server filters, so you have to contact your hosting provider.

Best regards,
Ismael

January 4, 2019 at 7:04 am in reply to: Accordion Slider – Title Issue #1049845
Ismael
Moderator
Hi,

Look for this code around line 908:
```
$output .= !empty($slide->post_title) ? "
<h3 class='aviaccordion-title {$av_title_font_classes}' {$markup_title} {$title_style}>".$slide->post_title."</h3>
" : "";
```
Best regards,
Ismael
January 4, 2019 at 6:59 am in reply to: Squared video previews #1049842

Ismael
Moderator

Hi,

I can’t recreate the issue on my end, so it’s probably due to actual aspect ratio of the video. Can you give us a link to the youtube video? Is it 16:9?

Best regards,
Ismael

January 4, 2019 at 6:55 am in reply to: Transparent navigation bar? #1049840

Ismael
Moderator

Hey transformmedia,

Thank you for using Enfold.

Edit the page, look for the Layout > Header visibility and transparency settings and set it to “Transparent Header”.

Best regards,
Ismael

January 4, 2019 at 6:49 am in reply to: Hide current blog post from a random blog post slider grid element #1049837

Ismael
Moderator

Hey Birdster,

Thank you for using Enfold.

I don’t see the current post in the blog posts element at the very bottom of the post page. Is this fixed?

Best regards,
Ismael

January 4, 2019 at 5:51 am in reply to: White Transparent Header – Fixed on Scroll Down #1049811

Ismael
Moderator

Hi,

Great! Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Ismael

January 4, 2019 at 5:49 am in reply to: Margins on Mobile and tables are too wide #1049809
Ismael
Moderator
Hi,

Thanks for the update. You can use this css code to remove the columns’ inline padding:
```
@media only screen and (max-width: 767px) {
.responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin {
    padding: 0 !important;
}
}
```
Best regards,
Ismael
January 4, 2019 at 5:45 am in reply to: Enfold Google Maps Widget Not Loading Properly #1049807

Ismael
Moderator

Hi,

Sounds good. Google requires every users to generate an API key before embedding a map now. This might help: https://kriesi.at/documentation/enfold/google-map/

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 24,691 through 24,720 (of 66,745 total)

← 1 2 3 … 823 824 825 … 2,223 2,224 2,225 →