Page 795 – Support | Kriesi.at – Premium WordPress Themes

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Posts
March 25, 2019 at 12:04 pm in reply to: Space between full width masonry news items #1082621
Ismael
Moderator
Hi,

Thanks for the update.

Replace the previous modification with the following css code.
```
.av-masonry-entry.post {
box-shadow:0px 0px 0px 5px rgba(255,255,255,1);
}
```
That should exclude the items from the masonry gallery.

Best regards,
Ismael
March 25, 2019 at 11:49 am in reply to: custom page not displaying content #1082617

Ismael
Moderator

Hey ihtezaz,

Thank you for using Enfold.

The template looks correct. Could you give us a link to the a page where this template is activated?

Best regards,
Ismael

March 25, 2019 at 11:44 am in reply to: Homepage "wonky" after theme update #1082616

Ismael
Moderator

Hi,

We can no longer see the issue on the page. Is it fixed?

// http://keremshalom.org/wp-content/uploads/2019/03/KS-homepage-preview.png

Best regards,
Ismael

March 25, 2019 at 6:13 am in reply to: Gridlayout #1082528

Ismael
Moderator

Hi,

That is not possible out of the box. You have to specify the tags for each item manually. Please open a new thread for new inquiries.

Best regards,
Ismael

March 25, 2019 at 5:48 am in reply to: Paypal button #1082525
Ismael
Moderator
Hi,

Thanks for the update.

This should remove the yellow paypal button in the cart page.
```
.woocommerce-cart .wcppec-checkout-buttons.woo_pp_cart_buttons_div {
    display: none !important;
}
```
Don’t forget to disable or toggle the Enfold > Performance > File Compression settings after adding that code.

Best regards,
Ismael
March 25, 2019 at 5:39 am in reply to: Problem with Enfold Image Sizes and Woocommerce Widgets and Thumbs #1082524

Ismael
Moderator

Hi,

We would like to apologize for the late response.

The product thumbnails in the footer widgets are 100x100px in size. All of them. Is this fixed? The product widget in the sidebar is no longer there, so we were not able to check it.

Best regards,
Ismael

March 25, 2019 at 5:22 am in reply to: 2 columns on mobile #1082523

Ismael
Moderator

Hi,

Great! Thanks for the reviews. We’ll close the thread now.

Have a nice day.

Best regards,
Ismael

March 25, 2019 at 5:21 am in reply to: Issues with ALB #1082521

Ismael
Moderator

Hi,

Alright. Let us know in a new thread if you need anything else.

Have a nice day.

Best regards,
Ismael

March 25, 2019 at 5:20 am in reply to: Mail chimp widget not show up in Footer on single blog post #1082519

Ismael
Moderator

Hi,

Awesome! Glad that it’s fixed.

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Ismael

March 25, 2019 at 5:18 am in reply to: Google ReCAPTCHA not working on mobile #1082518

Ismael
Moderator

Hi,

@kommisar: We intentionally removed the recaptcha label because it covers the “scroll to top” button and it doesn’t really blend well with the theme, aesthetically. The contact form element has an option to toggle between the label and the input place holder. Is that what you’re referring to? If you have the time, please create a new thread and post the site url along with the login credentials.

Best regards,
Ismael

March 25, 2019 at 5:13 am in reply to: Mobile navigation – parent links not clickable #1082515

Ismael
Moderator

Hi,

We are not really sure what’s causing it but it seems to be a server issue. Please contact your hosting provider for additional help.

Best regards,
Ismael

March 25, 2019 at 5:12 am in reply to: Combining demo content menu looks into one menu #1082514
Ismael
Moderator
Hi,

You can try this css code to keep it active while hovering the sub menu items.
```
#top #wrap_all .av_header_transparency .main_menu ul:first-child > li:hover > a {
    background: #83a846;
}
```
Best regards,
Ismael
March 25, 2019 at 5:09 am in reply to: Menu Custom Link + Section ID #1082511

Ismael
Moderator

Hi,

Some of us, I included, are usually available around 9:00 AM GMT+8.

// http://www.timebie.com/std/gmt+8.php?q=9

You can find our locations here.

// https://kriesi.at/about

Best regards,
Ismael

March 25, 2019 at 5:04 am in reply to: Enfold Theme & Avia Builder Issue #1082508

Ismael
Moderator

Hi,

It’s still not working. Please hire a freelance developer or contact our partner, Codeable.

// https://kriesi.at/contact/customization

Best regards,
Ismael

March 25, 2019 at 4:55 am in reply to: Pages showing a sidebar #1082506
Ismael
Moderator
Hi,

You can use this css code to adjust the width of the columns on mobile view.
```
@media only screen and (max-width: 767px) {
.responsive #top #wrap_all .slide-entry {
    width: 100%;
    margin-left: 4%;
}
}
```
Best regards,
Ismael
March 25, 2019 at 4:30 am in reply to: Optimizing images: Should I use more than 1 version? #1082500

Ismael
Moderator

Hi,

Yes, we understand that. Unfortunately, as previously mentioned, the theme or the elements in the theme don’t contain the srcset attribute, so it won’t be able to switch to another image or source based on the screen or device width.

Best regards,
Ismael

March 25, 2019 at 4:27 am in reply to: Change permalinks #1082498

Ismael
Moderator

Hi,

Awesome! Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Ismael

March 25, 2019 at 4:25 am in reply to: Move price in single product view, woocommerce #1082496

Ismael
Moderator

Hi,

You’re welcome. Please don’t hesitate to open a new thread if you need anything else.

Have a nice day.

Best regards,
Ismael

March 25, 2019 at 4:24 am in reply to: How to customize the portfolio category page #1082495

Ismael
Moderator

Hi,

You can’t disable or switch them off, but you can redirect the category pages to another page. Easiest way to do that is by using a plugin.

// https://wordpress.org/plugins/simple-301-redirects/

Best regards,
Ismael

March 25, 2019 at 4:21 am in reply to: Masonry titles on mobile #1082494

Ismael
Moderator

Hi,

That page doesn’t exist or is not found. Please provide a valid login url.

Best regards,
Ismael

March 25, 2019 at 4:20 am in reply to: Main content overlaps submenu after solving a problem with fixed element #1082493

Ismael
Moderator

Hi,

Thanks for the update.

The menu is not sticking to the top even when the option is enabled. Please upgrade the theme from version 4.5.3 to version 4.5.5. We’ll check the site again afterwards.

Best regards,
Ismael

March 25, 2019 at 4:12 am in reply to: Mansory Title Text under Image #1082490

Ismael
Moderator

Hi,

Alright. You can adjust the values if necessary. Please don’t hesitate to open a new thread if you need anything else.

Have a nice day.

Best regards,
Ismael

March 25, 2019 at 4:08 am in reply to: mailchimp API key – cannot connect to server #1082489

Ismael
Moderator

Hi,

Thanks for the update.

The request is connecting properly but the validation is failing. Have you tried using or generating another key? The current one is possibly inactive.

Best regards,
Ismael

March 25, 2019 at 3:59 am in reply to: Sort options by post tags in masonry grid #1082488

Ismael
Moderator

Hi,

Yes, that is what I used in my Windows 8 host file but it didn’t work. Can you make the site publicly accessible temporarily?

Best regards,
Ismael

March 25, 2019 at 3:57 am in reply to: Problema with Google Search Console #1082487

Ismael
Moderator

Hi,

The files are still compressed using the option from the theme. Please try one of these plugins.

// https://wordpress.org/plugins/autoptimize/
// https://wordpress.org/plugins/fast-velocity-minify/

Please note that site optimization and anything related to SEO other than the basics are beyond the scope of support. Please consult an expert or hire a freelance developer. You can contact our partner, Codeable.

// https://kriesi.at/contact/customization

Best regards,
Ismael

March 25, 2019 at 3:47 am in reply to: How to show SKU on Product Category Pages #1082486

Ismael
Moderator

Hi,

@hunter75: Did you add the code in the functions.php file? That should render the sku right under the product title. Please make that html minification is disabled and purge the cache prior to checking the page.

Best regards,
Ismael

March 25, 2019 at 3:42 am in reply to: CSS file merging and compression breaking CSS-links #1082485

Ismael
Moderator

Hi,

@emilbroll: The site is running on version 4.5.4. Please upgrade to version 4.5.5 and then try to compress the css again.

@crtdude: That’s not supposed to be happening. Please make sure that the site is running on version 4.5.5.

Best regards,
Ismael

March 25, 2019 at 3:37 am in reply to: Masonry grid inside colour block #1082483

Ismael
Moderator

Hi,

Thanks for the update.

The spaces above the heading of both portfolio items look the same unlike in the screenshot. (see private field)

Best regards,
Ismael

March 25, 2019 at 3:21 am in reply to: Footer Widget, left and right not evenly aligned #1082480

Ismael
Moderator

Hi,

Thanks for the update.

The stylesheets or css files are compressed, so you have to toggle the file compression after adding the css modification. You can find that option in the Enfold > Performance > File Compression section.

Best regards,
Ismael

March 25, 2019 at 3:14 am in reply to: Please Stop Enfold Generating So Many Images Sizes for Every Image #1082473

Ismael
Moderator

Hi,

The real main problem however is that it is generating all images sizes for EVERY image in a post and not just the primary image.

That’s how WordPress handles images. It’s going to generate the predefined thumbnails for every images uploaded to the site. The only way to stop it is by removing the thumbnails. Now, I understand what you’re saying about the CPU consumption but it should only happen once or while the image upload is processing and only in the back end. It shouldn’t be happening in the front end after the images have been uploaded.

@goldengate415: Thanks for the confirmation.

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 23,821 through 23,850 (of 67,155 total)

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