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March 1, 2019 at 1:07 pm in reply to: Tag-cloud (schlagwörter) results are displayed with unnecessary text #1073148
Hi,
It is displaying the actual gallery shortcode. Did you add any filter for the content or excerpt? Edit that post and add an excerpt to it.
Best regards,
IsmaelHi,
Thanks for the update.
We don’t see any error in the page or in the console, so this is quite difficult to debug. Are you doing a redirect to that url? Please try to configure the CORS policy of the original site.
// https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-
Add this configuration in the .htaccess file inside the root directory.
<FilesMatch ".(php|ttf|otf|woff)$"> <IfModule mod_headers.c> Header set Access-Control-Allow-Origin "*" </IfModule> </FilesMatch>Best regards,
IsmaelHi,
Thanks for the update.
You can render the price container under the portfolio item title, but you have to modify the config-templatebuilder > aviashortcodes > portfolio > portfolio.php file directly. Look for this code, which renders the portfolio title, around line 643:
$output .= "<a href='{$title_link}' title='".esc_attr(strip_tags($title))."'>".$title."</a>";You can add the price container markup below that line.
Best regards,
IsmaelHi,
Thanks for the update.
We’re still not sure what is causing the issue. We tried to deactivate the plugins but it broke the home page. Did you add any script or snippet in the home page that depends on a plugin?
Best regards,
IsmaelHey tapintoit,
Thank you for your patience.
How did you implement that code? Did you create a duplicate of the shortcode file in the child theme directory? The grid is using the class attribute “av_one_eighth” instead of the chosen option “av_one_tenth”.
Best regards,
IsmaelMarch 1, 2019 at 7:08 am in reply to: Enfold – needing help adding in a second custom widget block in header #1072923Hey valianthosting,
Thank you for using Enfold.
What did you add in the “header-two” widget area? currently, we can only see a single widget in the header container. Please add a widget to it so that we can inspect the element and provide the necessary css code.
Best regards,
IsmaelHi,
Thanks for the update and for your patience. Please don’t hesitate to open a new thread if you encounter this issue again.
Have a nice day.
Best regards,
IsmaelHi mestrong!
Thank you for using Enfold.
Please know that we usually respond within a day, but there’s a lot of inquiries these past few days, so the response is a bit late. Yes, the support has an expiration, but you can extend it through your themeforest account. This right here, where you posted that question, is how we handle a discussion or topic. And when opening a new thread, we usually ask them to provide the site url with the login credentials so that we can inspect their site or the issue.
Best regards,
IsmaelHi,
Thank you for your patience. We are flooded with inquiries lately, so the response is a bit delayed.
1-4.) Could you upload the screenshots to imgur or dropbox? The current one is no longer available.
You can usually change the background by editing the elements themselves, e.g., columns, color sections, grid row etc. They have their own color configuration or settings.
Best regards,
IsmaelHey edash22,
Thank you for using Enfold.
We are very sorry to hear about your frustrations. The slider on the home page seems to be working properly and we don’t see any errors in the page or in the browser console. Is this fixed? FYI, you can’t use the layer slider shortcode while you’re using the theme. You have to insert it using the designated advance layout builder element under the Media Elements panel.
Best regards,
IsmaelHi,
Thanks for the update.
Did you enable the file compression settings? Please toggle the settings on the Enfold > Performance panel after adding the css code.
Best regards,
IsmaelHi,
We would like to apologize for the late response. We are a bit swamp with inquiries these past few days.
If we are not mistaken, the problem here is that the prices are duplicated. Did you remove the variable products? We’re not seeing that issue any more. Would you mind creating another so that we can inspect the issue again? We can do that ourselves, but the setup might be different from what you have previously.
Best regards,
IsmaelHi,
@compfair: We can’t see the issue on the site. Could you provide a screenshot? You can upload it to imgur or dropbox.Best regards,
IsmaelMarch 1, 2019 at 6:11 am in reply to: Removing the social media icons description on hover. #1072900Hey larryignazio,
Thank you for using Enfold.
You can this css code to remove the social sharing icon tooltip.
.avia-related-tooltip.avia-tt { display: none !important; }Best regards,
IsmaelHi,
Thanks for the update.
Yes, that would be an awesome feature in any theme but this would have to go through third party customization because it is under site optimization, not an issue with the theme itself.
Best regards,
IsmaelHi,
Thanks for the update.
Yes, that one is an error in the script. We’ll ship a fix in the next patch that is going to render the actual button label, but for now you have to do this modification. (see private field)
Related threads:
// https://kriesi.at/support/topic/contact-form-custom-text-on-submit-button-not-showing
// https://kriesi.at/support/topic/enfold-contact-form-recaptcha/#post-1067687Best regards,
IsmaelHi,
Thanks for the update.
It sure is possible, but we need to create some space for the flags, so decreasing the width of the logo slightly is necessary. Please replace the previous css code with the following.
@media only screen and (max-width: 767px) { .responsive .logo img { max-height: 70px; } #top .av-language-switch-item a { padding: 0 7px; margin-top: 5px; line-height: 12px; height: 12px; } li.av-language-switch-item { left: 60px; top: 10px; } .responsive #top .av-burger-menu-main, .responsive #top .av-burger-menu-main a { height: 40px; line-height: 40px; } .responsive #top .av-burger-menu-main { top: 35px; } }This is how it is supposed to look after adding the css code.
// https://imgur.com/a/iMYOHXw
Let us know if that’s something you’d like to consider doing.
Best regards,
IsmaelHi,
Alright. There should be no problem with the current implementation because it doesn’t really interfere with any critical functions in the theme. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelMarch 1, 2019 at 5:47 am in reply to: Enfold 4.5.4 problem with too long loading avia-merged-styles and avia-footer #1072881Hi,
No problem. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for the update.
The video layout looks fine on a test page, using the predefined videos.
// https://arletkuns.live-website.com/wp-admin/post.php?post=205&action=edit
Please try to replicate that setup and make sure that the youtube url format is the same.
Best regards,
IsmaelMarch 1, 2019 at 4:59 am in reply to: Video widget large white gap – cant use facebook video #1072866Hi,
Great. Glad it’s fixed.
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelHi,
Thanks for the update.
We adjusted the code a bit to exclude the sub menu container and change the color of the phone info. Please try it again and don’t forget to purge the cache prior to checking the page.
Best regards,
IsmaelHi,
Right back at you from the Philippines! Have a nice day. :)
Best regards,
IsmaelHi,
Looks like you’re using the Google Tag Manager instead of analytics library.
// https://developers.google.com/analytics/devguides/collection/gtagjs/
<!-- Global site tag (gtag.js) - Google Analytics --> <script async src="https://www.googletagmanager.com/gtag/js?id=GA_TRACKING_ID"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'GA_TRACKING_ID'); </script>You have to replace it with the analytics library snippet.
// https://developers.google.com/analytics/devguides/collection/analyticsjs/
And replace gaq function with ga.
// https://developers.google.com/analytics/devguides/collection/analyticsjs/events
Related thread: https://kriesi.at/support/topic/google-analytics-and-yandex-metrika-goals-for-tracking-contact-form-in-child-the/#post-1063872
Best regards,
IsmaelHi,
Thanks for the update.
Use this css code to remove the circle and fix the overlap.
.image-overlay .image-overlay-inside { display: none !important; } .avia-image-overlay-wrap { overflow: hidden; }You can prepend the page id selector if you want to apply the modification to that particular page.
#top.page-id-14597 .avia-button-fullwidth { border-style: solid!important; border-width: 1px!important; border-color: #fff!important; }Replace “14597” with the actual id of the page.
Best regards,
IsmaelMarch 1, 2019 at 4:29 am in reply to: Post Navigation arrows only show specific Post Category #1072852Hi,
Great! You’re welcome. Glad we could be of help.
Have a nice day.
Best regards,
IsmaelHi,
Google requires every user to get a key in order to access their map API. You have to generate one and put it in the Enfold > Google Services > Google Map section or field. More instructions can be found in the documentation.
// https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key
Best regards,
IsmaelHi,
Alright. That is possible in the future, but it’s not a priority for now. The dev team is adding a lot of improvements in other areas of the theme while fixing existing bugs, so they won’t be able to tackle that right away. Thank you for understanding.
Best regards,
IsmaelHi,
Thanks for the update.
The logo images are displaying properly on mobile view. Have you tried removing the browser cache?
Best regards,
IsmaelMarch 1, 2019 at 4:20 am in reply to: Error Message: Download failed. A valid URL was not provided. #1072848 -
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