Forum Replies Created

Viewing 30 posts - 23,761 through 23,790 (of 67,155 total)
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  • in reply to: Social Icons in Footer #1083902

    Hey Brautgalerie,

    Thanks for the update.

    Did you create a custom shortcode for the social icons and place it in a widget? The icons are currently separated on their own social_bookmarks container. How did you add those icons?

    Best regards,
    Ismael

    in reply to: play video links in lightbox #1083901

    Hi,

    The alternate youtube url format should work.

    https://www.youtube.com/watch?v=875DFvXB630
    

    Have you tried that? The other format is not going to be recognized by the lightbox script.

    Best regards,
    Ismael

    in reply to: Update Enfold to v4.5.5 #1083899

    Hi,

    Thanks for the update.

    You should try to manually update the theme via FTP. The automatic update on the current version will no longer work because the API that is used in that version has been deprecated. Please refer to the documentation for more info about the manual update.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    in reply to: Empty html tag #1083587

    Hey dittefrandsen,

    Thank you for using Enfold.

    Which SEO tool are you using? The tool may not be compatible with the theme’s page builder but the page or the elements should be evaluated properly in the frontend. Unfortunately, we don’t provide support for third party plugins as stated on our support policy. You have to contact the plugin authors.

    Best regards,
    Ismael

    in reply to: Javascript errors resulting in pages not editable #1083575

    Hi,

    The avia_modal.js file still contains this modification.

    WiredMinds eMetrics tracking with Enterprise Edition V5.4 START
    

    What is that for? Please get a fresh copy of the avia_modal.js file from the latest version of the theme.

    Best regards,
    Ismael

    in reply to: Adjust YouTube video in Code Block to browser width #1083572

    Hi,

    Awesome. Glad it worked. We’ll close the thread now.

    Have a nice day everyone.

    Best regards,
    Ismael

    in reply to: Bilder werden geladen, aber nicht angezeigt #1083570

    Hi,

    Thanks for the update.

    We applied the class attributes to the images and edited the css code in the style.css file.

    #so-123 img {
    	opacity: 0!important;
    }
    #so-123 .so123-bild1, #so-123 .so123-bild2, #so-123 .so123-bild3 {
    	background-image: url(/wp-content/uploads/2018/12/itsupport-ersterschritt-grau.png);
    	background-repeat: no-repeat!important;
    	background-position: center!important;
    }
    #so-123 .so123-bild1:hover {
    	background-image: url(/wp-content/uploads/2018/12/itsupport-ersterschritt-orange.png);
    }
    #so-123 .so123-bild2:hover {
    	background-image: url(/wp-content/uploads/2018/12/itsupport-zweiterschritt-orange.png);
    }
    #so-123 .so123-bild3:hover {
    	background-image: url(/wp-content/uploads/2018/12/itsupport-dritterschritt-orange.png);
    }

    Best regards,
    Ismael

    in reply to: Enfold Theme & Avia Builder Issue #1083563

    Hi,

    Thanks for the update.

    That one is working. So we managed to set the builder to debug mode and checked the recent news page, but it’s now empty. Good news is that we don’t see any errors both in the front and back end. Did you edit the page? (see private field)

    Best regards,
    Ismael

    in reply to: Masonry titles on mobile #1083548

    Hi,

    We adjusted the css code a bit. The content container should now be positioned below the image.

    @media only screen and (max-width: 767px) {
    #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content {
    position: absolute;
        top: auto;
        left: 0;
        right: 0;
        bottom: -60px;
        display: block;
        height: auto;
        width: auto;
        background: #ffffff !important;
        text-align: center;
        opacity: 1;
    }
    
    .responsive #top .av-masonry-entry.post {
        margin-bottom: 60px;
    }
    
    #top .av-fixed-size .av-masonry-entry.av-masonry-item-no-image .av-inner-masonry-content-pos, #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content-pos {
        display: block;
        text-align: center;
        margin: 0 auto;
    }
    
    #top .av-inner-masonry {
        overflow: visible;
    }
    
    #top .av-masonry-entry .av-masonry-entry-title {
        color: #000 !important;
    }
    }

    Best regards,
    Ismael

    in reply to: mailchimp API key – cannot connect to server #1083545

    Hi,

    Thanks for the update.

    Can we access your mailchimp account? We would like to check the settings. You should also update the theme to version 4.5.5 as soon as possible.

    Best regards,
    Ismael

    in reply to: Masonry grid inside colour block #1083544

    Hi,

    That is a portfolio item. Try this css code to adjust the vertical alignment of the content inside the color section.

    .avia-section.av-minimum-height .container .content {
        vertical-align: top;
    }

    Default value is “middle”.

    Best regards,
    Ismael

    Hi,

    Thanks for the update

    We adjusted the z-index value of the #footer and #sub_menu container.

    #sub_menu1 {
        z-index: 49 !important;
    }
    
    #footer {
        padding: 15px 0 30px 0;
        z-index: 50;
    }

    Best regards,
    Ismael

    in reply to: Pages showing a sidebar #1083539

    Hi,

    If you have any additional questions, we kindly ask that you open them up in a separate thread. The longer threads get in the forum, the more difficult they become to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Fullscreen Slider + multiple images + sort order #1083537

    Hi,

    Alright. Would you mind if we access the site? Please post the login details in the private field.

    Best regards,
    Ismael

    in reply to: Parallax BUG nach Klicken auf Ankerpunkt-Navigation #1083536

    Hi,

    You may need to disable the parallax effect for this page because we can’t figure out what’s causing the issue. Is it only happening on that page? Please try to create a copy of the page and test the parallax effect there.

    Best regards,
    Ismael

    Hi,

    Thanks for the update. Let us know if you need anything else. We’ll close the thread now.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. Try to replace the line with the following.

    jQuery('#top #wertemasonry .av-masonry-entry').removeAttr('href');
    

    Don’t forget to remove the browser prior to checking the page.

    Best regards,
    Ismael

    in reply to: How to change related post style to grid #1083382

    Hey Vadivel,

    Thank you for using Enfold.

    Edit the single.php file and look for this code around line 46:

    //show related posts based on tags if there are any
    	                        get_template_part( 'includes/related-posts');
    

    Get the tags of the posts and set them as the value of an attribute of the blog posts shortcode:

    	global $post;
    							$tags = wp_get_post_tags($post->ID);
    							foreach ($tags as $tag) {
    								$post_tags[] = $tag->term_id;
    							}
    
    	                        echo do_shortcode("[av_blog blog_type='taxonomy' link='post_tag,".implode(',', $post_tags)."' blog_style='blog-grid' columns='3' contents='excerpt' content_length='content' preview_mode='auto' image_size='portfolio' items='3' offset='0' paginate='yes']");
    

    Best regards,
    Ismael

    in reply to: How to import images from other demos #1083373

    Hi,

    You should setup a staging site and import the hotel demo data there. You can then manually pick up the images that you want. Do you have a local installation or server?

    Best regards,
    Ismael

    in reply to: Unable to update to latest version #1083371

    Hey kathyfg,

    Thank you for using Enfold.

    Did you update the theme manually via FTP? Please try to delete the current theme directory first before uploading the new one. You may need to reconfigure the header settings after the upgrade. The documentation should help.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Password Protection on Pages #1083370

    Hi,

    Thanks for the update.

    We modified the .htaccess file but the issue persists. It is quite random and the third try usually goes through. Please contact the Sucuri support and your hosting provider for additional help. Ask Sucuri why the plugin’s http headers are still in used even when the plugin is disabled.

    Best regards,
    Ismael

    in reply to: Update theme version Enfold 3.5.1 to 4. #1083366

    Hey Austin1988,

    Thank you for using Enfold.

    Yes, you can update the theme to the latest version 4.5.5, but you have to do it manually this time because the automatic update on 3.5.1 is no longer working. The documentation should help you with the manual update.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    A short read about updating the theme.

    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    in reply to: Comments working in one post and not in another #1083364

    Hi,

    Thanks for the update.

    Are you using the advance layout builder to build the content of the posts? This snippet should fix the issue temporarily.

    //Remove a function from the parent theme
    function remove_parent_filters() {
    	remove_filter('comments_open', 'av_comments_on_builder_posts_required');
    }
    add_action( 'after_setup_theme', 'remove_parent_filters' );

    Related thread: https://kriesi.at/support/topic/comments-and-comment-box-missing-on-pages/#post-1071535

    Best regards,
    Ismael

    in reply to: Issue with anchor ID and navigation overlapping content #1083361

    Hi,

    Thanks for the update.

    Glad that you found a workaround. I don’t think refreshing the page is the way to do it though. Can you provide a screenshot of the issue? You can upload it to imgur or dropbox.

    Best regards,
    Ismael

    Hey Peter,

    Thank you for using Enfold.

    The snippets are already available on the visual guide page. All you need to do is remove a specific hook and add it back with a different priority value. The priority value is the integer at the very end of the action hook, which defines where the element is going to be inserted. If you want to start from scratch, just add this code in the functions.php file to remove the default product elements.

    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_title', 5 );
    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_rating', 10 );
    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_price', 10 );
    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', 20 );
    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_add_to_cart', 30 );
    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_meta', 40 );
    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_sharing', 50 );
    

    You can then add them back with this snippet, adjusting the priority value to suit your needs.

    add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_title', 5 );
    add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_rating', 10 );
    add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_price', 10 );
    add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', 20 );
    add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_add_to_cart', 30 );
    add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_meta', 40 );
    add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_sharing', 50 );
    
    

    The snippet above will render the product elements as follows in response to the priority value:

    Title – 5
    Rating – 10
    Price – 10
    Excerpt – 20
    Add to Cart – 30
    Meta Info – 40
    Sharing – 50

    Best regards,
    Ismael

    in reply to: Color section on mobile not working #1083355

    Hi,

    On mobile devices, the parallax effect is disabled and the background attachment is set to scroll, so the background image is not going to animate. The background also tends to look a little different on mobile view because the image has to be resized in order to keep its aspect ratio. You can, however, change the background position with css to recenter the images’ point of interest.

    @media only screen and (max-width: 767px) {
    .avia_mobile .avia-full-stretch {
        background-attachment: scroll !important;
        background-position: 50% 130px !important;
    }
    }

    Turning the custom css class attribute should help.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Best regards,
    Ismael

    in reply to: Dreamhost Enfold Update Loads to Page not Found #1083350

    Hi,

    Sorry for the delay. We tried logging in to the site but the account seems to be invalid. Is the account active? Do you see any errors in the browser console or in the network activity panel?

    Best regards,
    Ismael

    Hi,

    Sorry for the confusion. This plugin should help you customize the comment form.

    // https://wordpress.org/plugins/comment-form/

    Best regards,
    Ismael

    in reply to: Style Social Sharing Icon #1083347

    Hi,

    Turn on the custom css class field and apply a unique class attribute to the top social sharing icon. You can then replace the “av-social-sharing-box” selector with the custom css class attribute.

    Best regards,
    Ismael

    in reply to: why my enfold website post has no comments #1083346

    Hi,

    Thanks for the update.

    This filter should fix the issue.

    //Remove a function from the parent theme
    function remove_parent_filters() {
    	remove_filter('comments_open', 'av_comments_on_builder_posts_required');
    }
    add_action( 'after_setup_theme', 'remove_parent_filters' );

    Just add it in the functions.php file.

    Related thread: https://kriesi.at/support/topic/comments-and-comment-box-missing-on-pages/#post-1071535

    Best regards,
    Ismael

Viewing 30 posts - 23,761 through 23,790 (of 67,155 total)