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Viewing 30 posts - 23,551 through 23,580 (of 66,046 total)
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  • Hi,

    Forget my previous reply. You have to replace the wrapper of the “Order” value with single quotes.

    return true; value='Order';\”
    

    Best regards,
    Ismael

    in reply to: Tab section problem on mobile device #1063867

    Hi,

    I couldn’t reproduce the issue on an emulation but this css code should help.

    .js_active #av-tab-section-1 .av-tab-section-tab-title-container {
        display: block;
        min-width: 922px !important;
    }

    Best regards,
    Ismaels

    in reply to: How to move social icons to the right in header area? #1063863

    Hi,

    Set the width of the main menu to 100%, make the social bookmarks container float to the right and then specify its width, 200px is enough.

    Best regards,
    Ismael

    in reply to: sidebars not working after wordpress update #1063856

    Hi,

    There were a lot of unclosed html tags like h1 and divs in your code blocks, which broke the page. Please be careful with html tags. ( see private field )

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    The EN page doesn’t seem to be loading properly. Did you change anything? I don’t really know why it would not load that particular css file, but it’s possibly just a setting somewhere or a custom modification that you’ve made before.

    Best regards,
    Ismael

    in reply to: wondering about some other websites links in Enfold #1063563

    Hi Sadegh,

    Thank you for the info. We’ll remove that in the next update. Please let us know when you find anything else. Appreciate it.

    Best regards,
    Ismael

    in reply to: Error message on wp-admin after upgrade to Enfold 4.5 #1063562

    Hi,

    I’m very sorry for the late response.

    I would like to help you with this but I’ll need the necessary login details for both the live and the staging site. Please post the WP and FTP details for both sites in the private fields.

    Best regards,
    Ismael

    in reply to: Receiving spam through contact form #1063561

    Hi,


    @jochenmaier
    : Thank you for that info. How long have you been receiving these spam emails? Would you mind if access the WP dashboard and you file server? Please create a new ticket or thread and post the necessary login details in the private field.

    Best regards,
    Ismael

    in reply to: Parse error, unexpected T_FUNCTION #1063559

    Hi,

    I’m sorry to hear that you’re still having trouble activating the theme.
    Could you give us access to the site including the WP and FTP details? Make sure that uploaded theme is version 4.5.3.

    Best regards,
    Ismael

    Hi,

    Thanks for the update. It’s not working when you put it in the places where it’s supposed to be, that’s the Quick CSS field or the style.css file, because the stylesheets or the css files are currently compressed or minified. You have to disable or toggle the Enfold > Performance > File Compression settings first. Or you can just leave it in the built-in css editor. It’s the same as the Quick CSS field.

    Best regards,
    Ismael

    in reply to: Issues installing enfold #1063554

    Hi,

    Thanks for the update. I downloaded the zip file from your file server, extract the files and upload those files back inside the wp-content > themes folder. After the upload, I activated the theme as you would normally after uploading a zip file. Here’s a documentation about the update token:

    // https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    Best regards,
    Ismael

    in reply to: Recaptcha Plugin for Ismael #1063552

    Hi djsmbd!

    Thank you for creating a new thread.

    I tried to access the site but the login credentials are invalid. Please check it carefully.

    Cheers!
    Ismael

    in reply to: Recaptcha Plugin #1063550

    Hi,

    @djsmbd: Thank you for the update. I found your new post but the login credentials that you posted there are not working. Please check it carefully. For everyone else, please open a new thread if you’re still receiving spams. I’ll close this thread for now.

    Best regards,
    Ismael

    in reply to: fontello in css do not work #1063547

    Hi,

    Thanks for the update.

    It doesn’t look like that on my end either. The icon is a bit transparent just like on @vinay‘s screenshot. What is the actual model of your phone? Which browser are you using?

    Please try this css code:

    #top #adressbar .tel {
       color:#fff !important;
    }

    Best regards,
    Ismael

    in reply to: galery description background to short #1063546

    Hi,

    Thank you for the update. That is a tooltip, so you can use this css code to adjust its width.

    .avia-tooltip {
        width: auto;
    }

    Default width value is 140px.

    Best regards,
    Ismael

    in reply to: Background Videos Break Page #1063544

    Hi,

    You’re welcome. And thank you for your patience. Let us now if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    You have to set the “Column” settings to “7 Columns” or change this line:

    jQuery(".slide-entry.av_one_seventh").each(function() {
    

    to:

    jQuery(".slide-entry.av_one_sixth").each(function() {
    

    Best regards,
    Ismael

    in reply to: The Events Calender – Image gets cut off #1063539

    Hi,

    What do you mean it looks weird in the overview page? The images in “event-overview” screenshot looks fine. The actual size of the registered thumbnail for the single events page is 845x321px, so resizing the images to that dimension prior to uploading will ensure that it’s not cropped or resized unexpectedly.

    Best regards,
    Ismael

    in reply to: Conflict with Google Map after Update to 4.5.1 #1063499

    Hi,

    Why did you add that snippet? It’s going to disable the default shortcodes script. And I’m not sure why it would affect the maps. Do you have a test page where we can see the issue?

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    The header image (easy slider) isn’t showing up at all a

    Edit the slider and then go to the Screen Options > Element Visibility panel. It’s currently set to be hidden on very small screens or mobile view. Is that intentional? If it’s not, please disable that option.

    Best regards,
    Ismael

    in reply to: product add-ons conflict with Enfold #1063491

    Hey pathaug,

    Thank you for using Enfold.

    Looks like you’re using the advance layout builder for this product. Have you tried adding the title element manually using a text or code block? Make sure that it has the “product_title” class attribute added to its tag. Example:

    
    <h1 class="product_title">Product Title</h1>
    

    Related thread: https://kriesi.at/support/topic/undefined-text-displayed-on-products-with-woocommerce-add-on-fields

    Best regards,
    Ismael

    in reply to: Show woocommerce product in grid, pagination issue #1063486

    Hi,

    Thank you for the update.

    The site is running on an old version of the theme, 4.0.5. You have to upgrade to version 4.5.3 and may need to reconfigure some of the options. I also found this error in the console.

    www.googletagmanager.com/gtm.js?id=GTM-WXXPPHC:1 Failed to load resource: the server responded with a status of 404 ()
    

    Did you install a gtm script or plugin?

    Best regards,
    Ismael

    in reply to: beginn of a toogle with long content #1063483

    Hi,

    Did you compress the scripts and stylesheets? Try to disable the minification and then test it again. And I think you should add something to the scrolltop value instead of decreasing it.

    scrollTop: $($accordion_title).offset().top + 150
    

    Best regards,
    Ismael

    in reply to: Can't update Enfold Theme #1063453

    Hi,

    We would like to apologize for the troubles. It might be an issue with the Envato servers not able to handle the requests or them enforcing a limit. In the future, please try to do the automatic update on different time during the day if it doesn’t work on the first try.

    Best regards,
    Ismael

    in reply to: Custom 404 Page Conflict With Yoast #1063450

    Hi,

    @adambot: Do you have the latest version of the theme (4.5.3)? Please provide a link to the site.

    Best regards,
    Ismael

    in reply to: Receiving spam through contact form #1063449

    Hi,

    @jochenmaier: Which of the mandatory fields are sent without being filled? Are you receiving any kinds of spam emails?

    @hyperbrand: No, it’s not really that critical. Worst case scenario is you’ll receive a lot of spams from automated scripts or bots. You can install a more secure contact form plugin like Contact Form 7 plus the the Google reCAPTCHA extension or the Honeypot plugin.

    // https://contactform7.com/recaptcha/
    // https://wordpress.org/plugins/contact-form-7-honeypot/

    We might release a spam protection feature for the theme’s contact form aside from the default captcha field, but it’s still under consideration because users have to generate a new pair of API key from Google, which proves to be troublesome after the last time they introduced the map API keys.

    // https://www.google.com/recaptcha/intro/v3.html

    Best regards,
    Ismael

    in reply to: Spam contactform #1063447

    Hi,

    Which one did you install? If you’re using the Enfold Recaptcha plugin, you have to generate an API key from the Google reCAPTCHA admin console (https://www.google.com/recaptcha/admin). Please provide a link to the contact page so that we can check the recaptcha widget. Better yet, include the WP and FTP login details.

    Best regards,
    Ismael

    Hi,

    Sorry for the confusion. That icon is not supposed to display on other editors because it was intentionally created for the default editor. I’m not saying that it was intentionally hard coded. For now, you can modify the config-templatebuilder > avia-template-builder > assets > js > avia-tinymce-buttons-4.js file. Look for this code around line 19:

    editor.addButton( av_key, {
            		type: 'menubutton',
            		text: "",
                    title : avia_globals.sc[av_key].title,
                    image : avia_globals.sc[av_key].image,
                    icons : av_key,
                	menu: _self.createMenuValues(editor)
               });

    Above that code, add this one:

    if( editor.targetElm.className != 'wp-editor-area' ) return;
    

    Best regards,
    Ismael

    Hi,

    Thanks for the update and for the comprehensive tests. My own installation is in a shared hosting on dreamhost, so there’s nothing unique there. Anyway, we won’t be able to see the issue unless the theme is up to date. Please upgrade the theme to version 4.5.3. Is the site loading properly after the update? Do you see any errors in the browser console?

    Best regards,
    Ismael

    in reply to: Unable to set browser caching.May be because of theme? #1063430

    Hi,

    I think it’s not working because of the server configuration. Please ask your hosting provider if the mod_expires module is enabled and tell them to upgrade PHP from 5.4 to version 5.6 or 7. The theme requires version 5.6 or higher.

    Best regards,
    Ismael

Viewing 30 posts - 23,551 through 23,580 (of 66,046 total)