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Viewing 30 posts - 23,341 through 23,370 (of 67,510 total)
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  • Hi,

    Great! We’ll close the thread now. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: CSS3 Web Pricing Tables Grids #1101222

    Hi,

    Thanks for the update.

    We’ll close the thread now. If you have any other questions, please don’t hesitate to open a new thread. Have a nice day.

    Best regards,
    Ismael

    in reply to: Need some custom code #1100827

    Hey schwabino,

    Thank you for using Enfold.

    1.) You can use the following css code to adjust the vertical position of the logo.

    .responsive .logo {
        top: 20px;
    }

    2.) The image gallery doesn’t have an arrow navigation by default. You can only have that type of navigation on a slider.

    3.) The sidebar width or sidebar to content ratio can be adjusted in the Enfold > General Layout > Dimension panel. Look for the “Content | Sidebar Ratio” settings.

    We encourage everyone in the forum to open a separate thread for each inquiry because having multiple questions in a single post tends to get confusing. Thank you for understanding.

    Best regards,
    Ismael

    Hey Joel,

    Thank you for using Enfold.

    Use this css code to have the post meta info in a single line.

    .slide-content * {
        display: inline-block;
    }
    
    .slide-content .entry-content-header {
        display: block;
    }
    

    Please don’t forget to toggle the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: Tabbed Section On Mobile #1100804

    Hey philthebass,

    Thanks for the update.

    That should not be happening by default. Did you apply any custom css modification for the tab section element?

    Best regards,
    Ismael

    in reply to: Resize Shop Thumbnail #1100789

    Hey!

    Thanks for the update.

    The lost of image quality is expected because we are using a much smaller thumbnail. You have to increase the thumbnail size if you want to make the images sharper when resized.

    Best regards,
    Ismael

    in reply to: Image hover effect on mobile #1100788

    Hi,

    Thanks for the update.

    The lightbox uses the “large” thumbnail version by default. If you want to increase its size, go to the Settings > Media panel. Adjust the width and height of the said thumbnail, then regenerate the thumbnails. You can use this plugin for that.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: Problems since 4.5.5 #1100787

    Hi,

    Thanks for the update.

    The url that you provided above are no longer accessible. Did you transfer the site?

    Have you tried to manually update the theme via FTP?

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: No Video on easy slider mobile #1100784

    Hi,

    Thanks for the update.

    The videos are actually disabled on mobile devices by default, which is why you have to add a fall back image. If you really need to display the video, add an actual video element and use the elements’ Screen Options to toggle their visibility for different device or screen size. You can also replace the current slider with a Layer Slider.

    Best regards,
    Ismael

    in reply to: Problems with WHMCS Bridge style #1100783

    Hi,

    Thanks for the update.

    You should create a custom template for the plugin because it’s using the default page template right now, so everything is wrapped inside a container including the header, menu etc. For that, you have to contact the plugin developer. It’s possible according to the plugin description.

    // https://wordpress.org/plugins/whmcs-bridge/

    Custom Templates: Use any template you like, including custom templates.

    Best regards,
    Ismael

    in reply to: Double scroll bar #1100782

    Hi,

    Thank you for using Enfold.

    We can only see one scroll bar in the site. Is this fixed? If it’s not, please kindly open a new ticket or thread. We’ll check the issue there.

    Best regards,
    Ismael

    in reply to: Enfold 4.5.6 and LayerSlider WP problem… #1100548

    Hi,

    Thanks for the update.

    It is because of the new media autoplay policy as mentioned previously. The video has to be muted in order for it to auto play on page load.

    Best regards,
    Ismael

    in reply to: Mega Menu Styling Issue #1100545

    Hi,

    Thanks for the update.

    Did you enable the Performance > File Compression settings? Please toggle that option or disable it temporarily. Don’t forget to remove the browser cache.

    Best regards,
    Ismael

    in reply to: Menu Not Visible #1100544

    Hi,

    Thanks for the update.

    That taxonomy belongs to a certain custom post type, so you have to add the name of that CPT in that filter. You don’t have to if it’s a taxonomy for a built-in post type such as posts, pages etc.

    Best regards,
    Ismael

    in reply to: the blog page can not show the updated blog post #1100542

    Hi,

    Thanks for the update.

    I’m not really sure what’s going on in your installation. Did you modify any of the theme files? Please try to deactivate the plugins temporarily.

    Best regards,
    Ismael

    in reply to: Icon box not showing / CSS and merging #1100522

    Hi,

    Thanks for the update.

    The icon boxes are displaying properly when we check. Please try to purge the cache on your end. We also created a test page to confirm if it’s actually working or not. (see private field)

    Best regards,
    Ismael

    in reply to: Error while saving after updates #1100519

    Hi,

    Thanks for the update.

    The link to the login info has expired. Anyway, this doesn’t seem to be a critical issue because as you say the changes are still being saved properly. Again, we can’t reproduce the same error on our end.

    Best regards,
    Ismael

    in reply to: Resize Shop Thumbnail #1100509

    Hi!

    Thanks for the update.

    We found the issue. Looks like woocommerce automatically switch the thumbnail to “woocommerce_thumbnail” instead of the thumbnail set in the template, which is “portfolio_small”. We have added this code in the functions.php file to adjust the size of the default thumbnail in the catalog page.

    add_filter( 'woocommerce_get_image_size_thumbnail', function( $size ) {
        return array(
            'width'  => 200,
            'height' => 300,
            'crop'   => 0,
        );
    } );
    

    We also created a new product just to confirm if it’s actually working. (see private field)

    IMPORTANT: You have to regenerate the thumbnails if you want all of your products to have the new thumbnail size.

    Regards,
    Ismael

    in reply to: Testimonials gone and Video Widget #1100474

    Hey AuroraArcus,

    Thanks for the update.

    We are not really sure what’s going on there, but the testimonial slider displays back when we set its height manually.

    .strong-view.modern.slider-container .strong-content {
        height: 500px;
    }
    

    You can only use youtube or vimeo url in that widget. You can’t embed a facebook video with that. If you really want to use it, follow these instructions.

    // https://www.wpbeginner.com/wp-tutorials/how-to-embed-a-facebook-video-in-wordpress/

    Best regards,
    Ismael

    in reply to: Inconsistent with Popular Dokan Plugin #1100414

    Hi,

    Thanks for the update.

    Kriesi didn’t respond on that thread, so it seems that there’s no plan on making the plugin fully compatible with the theme. Where can we see the issue? Maybe we’ll be able to provide a fix or at least, find the conflict.

    Best regards,
    Ismael

    Hey S.,

    Thanks for the update.

    The option “Stretch to fit” sets the background size property to “cover”, which scales the background image while maintaining its aspect ratio. You can find the complete definition of that value in the following link.

    // https://developer.mozilla.org/en-US/docs/Web/CSS/background-size#Values

    If you want to see the difference between the background size options, check the demo in the page above.

    // https://developer.mozilla.org/en-US/docs/Web/CSS/background-size

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    The builder works properly when the plugins are deactivated. We activated them back. Please deactivate them again and activate them back one plugin at a time to find the cause of the issue.

    Best regards,
    Ismael

    in reply to: Cant change widgets or menu #1100392

    Hi,

    Thanks for the update.

    Let’s try to unlink the default scripts. Add this code in the wp-config.php file.

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', true);
    
    // Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
    define( 'SCRIPT_DEBUG', true );
    
    // disable concatenation
    define( ‘CONCATENATE_SCRIPTS’, false );
    

    We’ll check the site again once the debug mode is enabled.

    Best regards,
    Ismael

    in reply to: Header transparent – but than footer too :( #1100386

    Hi,

    Thank you for using Enfold.

    You have to remove this selector from that css code.

    , #top #main .container_wrap
    

    It targets the footer’s main container and applies a white transparent background.

    Best regards,
    Ismael

    in reply to: Portfolio Content not visible in Menu #1100379

    Hi,

    Thanks for the update.

    The “Avia Layout Architekt” or the “Advance Layout Builder” was minimized, which is why it’s not visible. We enabled it back. (see private field)

    Best regards,
    Ismael

    in reply to: Horizontal Mail chimp form #1100352

    Hi,

    Thanks for the update.

    Did you try the css code above?

    thanks. So, there is no way to float or flex them to the right?

    There is, but it will alter the space between the input fields. Try this css code.

    .chimpy fieldset {
        text-align: right;
    }
    
    .chimpy fieldset p {
        display: inline-block;
        float: none;
    }

    Best regards,
    Ismael

    in reply to: Color Section into Tab Section #1100349

    Hi,


    @pete4u
    : Use this css code to center align the tab section content.

    .av-framed-box .av-layout-tab-inner .container {
        margin: 0 auto;
    }

    Best regards,
    Ismael

    in reply to: Enfold 4.5.6 and LayerSlider WP problem… #1100158

    Hi,

    Thanks for the update.

    We added a few parameters in the video to have it play automatically on page load.

    <iframe src="https://player.vimeo.com/video/274119111?loop=1&autopause=0&muted=1" width="640" height="360" frameborder="0" mute="" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen=""></iframe>
    

    Unfortunately, you can no longer auto play a video without muting it because of the new media policy.

    // https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

    Chrome’s autoplay policies are simple:

    Muted autoplay is always allowed.
    Autoplay with sound is allowed if:
    User has interacted with the domain (click, tap, etc.).
    On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously play video with sound.
    On mobile, the user has [added the site to their home screen].
    Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

    Best regards,
    Ismael

    in reply to: Selected Page for Footer – problem #1100151

    Hi,

    Thanks for the update.

    The page works fine if we remove the code block with the following shortcode.

    [table id=1 /]
    

    Did you install the table press plugin?

    Best regards,
    Ismael

    in reply to: Rename Submenu on mobile #1100140

    Hi,

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

Viewing 30 posts - 23,341 through 23,370 (of 67,510 total)