Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 31, 2019 at 2:20 pm #1060987
    carmentvaalba

    Hello, with the performance options you have in the enfold theme, do your recommend to install plugin autoptimize?

    Thank you, Carmen

    February 1, 2019 at 11:27 pm #1061769
    Victoria

    Hey carmen,

    Yes, you can use this plugin. A lot of our customers are using this plugin.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 5, 2019 at 11:03 am #1063111
    carmentvaalba

    Ok thank you, my doubut if there is anything that overlaps your performance. Do yo have any guide to configure it correctly? do you recommend it? I have also cloudfare activated.
    Thank you

    February 6, 2019 at 8:37 am #1063514
    Rikard

    Hi,

    It’s very difficult to have any recommendation as every site and server environment are different, my suggestion to you would be to simply try out what works and what doesn’t on your particular site.

    Best regards,
    Rikard

    February 7, 2019 at 6:28 pm #1064245
    carmentvaalba

    Thank you but I don´t understand what you mean. I just can not see the favicon because turns in to white colour, when it is blue.
    Thank you

    February 8, 2019 at 10:03 am #1064497
    Rikard

    Hi,

    Ok, then why didn’t you ask that question? Where can we see the problem?

    Best regards,
    Rikard

    February 11, 2019 at 4:49 pm #1065492
    carmentvaalba

    Ok ; I am sorry, i guess that was anoter problem. My problenm is that I can not see favicon in https://faceclinic.es/, it turns into white when it is blue.
    This nothing has to do with autoptimize.
    Thank you

    February 12, 2019 at 8:04 am #1065820
    Rikard

    Hi,

    Thanks for the clarification. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 12, 2019 at 10:21 am #1065877
    carmentvaalba
    This reply has been marked as private.
    February 13, 2019 at 6:23 am #1066287
    Rikard

    Hi,

    Thanks for that, I can see the correct image is added in the markup but it doesn’t seem to reflect in the actual browser. What happens if you deactivate your caching plugins?

    Best regards,
    Rikard

    February 13, 2019 at 5:01 pm #1066536
    carmentvaalba

    Hello, I have desactivate both plugins and it is the same.
    Carmen

    February 18, 2019 at 10:29 am #1068249
    Ismael

    Hi,

    You can generate an actual favicon image online. Example:

    // https://www.favicon-generator.org/

    Upload the image in the tool and use the generated favicon in the theme options. Let us know if it helps.

    Best regards,
    Ismael

    February 19, 2019 at 11:50 am #1068884
    carmentvaalba

    Is not working either, the problem is that I can see the favicon, but it is on white instead in blue…so being white you can not apreciate.
    Any other suggestion?

    Thank you

    February 20, 2019 at 8:40 am #1069302
    Ismael

    Hi,

    Did you actually try to generate a favicon icon? The current format is still png. Please use the tool to generate an actual favicon and then upload it in the theme.

    Best regards,
    Ismael

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