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April 25, 2019 at 4:39 am in reply to: Enfold – Last Two Updates F'd Up My Website – Tired of Bad Updates! #1094282
Hi,
Thanks for the update.
We actually checked the site thoroughly, so we’re quite sure that the issue is fixed after we modified the asset-manager.php file and toggled the File Compression settings a few times. And during the process, we also deactivated the WP Rocket plugin temporarily just to check if it’s a cache issue.
We are not fond of wasting any time here, so we try to fix any issues as fast as we can. Please let us know if the asset-manager.php file modification didn’t fix the issue so that we can inspect the problem again asap.
Best regards,
IsmaelHi,
Thank you for that info.
Could you ask BigCommerce authors for any function that we can use to check if the plugin is enabled? We can use the native function is_plugin_active to do that, but it won’t conform with the current code that we use to check for WooCommerce.
if( function_exists( ‘WC’ ) )Best regards,
IsmaelApril 25, 2019 at 4:14 am in reply to: Image with Caption (always displaying) But would like to have on hover… #1094277Hi,
Thanks for the update.
You should put that css code in the Quick CSS field. We applied a custom css class attribute to the images, “img-hover-custom-a” and “img-hover-custom-b” respectively, then modified the css code a bit.
.img-hover-custom-a .av-image-caption-overlay { background-position: 50% 50%; } .img-hover-custom-a .av-image-caption-overlay:hover { background-size: contain; background-image: url(https://familyrich.com/wp-content/uploads/2018/02/GC-LUV-1.jpg); background-color: rgba(255,255,255,0.5); background-repeat: no-repeat; background-position: 50% 50%; transform: all .0s; } .img-hover-custom-b .av-image-caption-overlay { background-position: 50% 50%; } .img-hover-custom-b .av-image-caption-overlay:hover { background-size: contain; background-image: url(https://familyrich.com/wp-content/uploads/2017/08/Free-Shipping-over-100.jpg); background-color: rgba(255,255,255,0.5); background-repeat: no-repeat; background-position: 50% 50%; transform: all .0s; }Best regards,
IsmaelHi,
Thanks for the update. We are currently uploading the latest version of the theme to your server. We’ll give you an update once it’s done.
Best regards,
IsmaelHi,
Thanks for the update.
The browsers won’t allow autoplay for media files with sounds, so they have to be muted if you want them to automatically start on page load.
// https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
One workaround is to open the video inside a lightbox. Just create a standard slider with a static image background and then create a button that will open the media file inside a lightbox container.
Youtube actually discourages the use of videos as background when they remove the parameters that allow users to disable the info inside the frame.
// https://developers.google.com/youtube/player_parameters#release_notes_08_23_2018
Best regards,
IsmaelHi,
Glad it’s working now. Please open a separate thread for the next inquiry. We’ll close this one now.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for the update.
That page works fine, but we don’t understand what you’re trying to add into it. Please elaborate your request a bit. If you’re trying to copy the demo, just insert a portfolio grid element and a masonry element below.
Best regards,
IsmaelHi,
Thanks for the update.
Where did you add the instagram widget in the page? Please provide a screenshot of the area or section using imgur or dropbox. Do you see any errors or notification?
Best regards,
IsmaelHi,
Thanks for the update.
Sorry for the confusion. The first css code above was added somewhere in the Quick CSS field or the style.css file. You have to remove it because it’s hiding the signup fields. After removing the first css code, add the second one to align the mailchimp fields.
Best regards,
IsmaelApril 25, 2019 at 3:16 am in reply to: Full-width submenu links jump past targeted content – iPad landscape orientation #1094260Hi,
Thanks for the update.
We can’t reproduce the issue anymore. The page scrolls or lands exactly above the section when you click on the full width sub menu anchors.
Could you check the page again? Make sure that the page is not cached.Best regards,
IsmaelApril 25, 2019 at 3:11 am in reply to: WooCommerce version 3.6.1 causing issues with Enfold #1094259Hi,
Thanks for the update. Please let us know once the staging site is ready.
Best regards,
IsmaelHi,
Thanks for the update.
Try to edit the first column in the row, set the columns to have an equal height (Colonne In Eguale Altezza) and choose “Medio” or middle as the vertical alignment of the content (Allineamento Verticale).
Best regards,
IsmaelHi,
I looked in Posts (with thumbtack image next to it)
You have to actually go to or edit the post. In the post editor’s sidebar, you’ll see the Layout > Sidebar Settings. At the very bottom of that Layout panel, you should see the “Featured Image” settings. Set that to “Hide on single entry”. You have to repeat these steps for every single post.
Best regards,
IsmaelApril 25, 2019 at 2:41 am in reply to: is it possible to load reCAPTCHA v3 only on needed Pages #1094249Hi,
Yes, adding the pipe in between the pattern should work. We’ll forward this to the dev team. Please note that this feature is not intended to work for any other contact forms aside from the default one from the theme.
Best regards,
IsmaelHi,
Thanks for the update.
The FTP login details above are invalid. Please provide another so that we can access the files. We would like to inspect the “function-set-avia-frontend.php” file.
Best regards,
IsmaelHi,
Thanks. Let’s continue on that thread. We’ll close this one for now.
Best regards,
IsmaelApril 25, 2019 at 1:54 am in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1094242Hi!
Thanks for the update.
The elements are not responsive because their containers are rendered outside the main wrapper. We are trying to set the builder to debug mode to enable the shortcode parser but we keep getting an error during update. Please set the builder to debug mode and then update the CPT items.
Just add this code in the functions.php file:
//set builder mode to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }You can also try this script to relocate the containers inside the main wrapper.
function ava_enqueue_custom_script() { if ( wp_script_is( 'avia-default', 'registered' ) ) { wp_add_inline_script( 'avia-default', " (function($){ (function() ) { var grid = $('body').children('.av-submenu-container, .avia-section, .av-layout-grid-container, .av-tab-section-container, #footer, #socket'); $(grid).appendTo('#wrap_all #main'); var child = $('.avia-section, .av-layout-grid-container').find('.avia-section, .av-layout-grid-container, #footer, .av-submenu-container, #footer'), parent = child.parents('.avia-section, .av-layout-grid-container'); child.insertAfter(parent); }(); })(jQuery);" ); } add_action( 'wp_enqueue_scripts', 'ava_enqueue_custom_script', 9999);}Regards,
IsmaelApril 24, 2019 at 3:28 pm in reply to: Image with Caption (always displaying) But would like to have on hover… #1094019Hi,
Thanks for the update.
Did you apply a custom css class attribute to the image element after enabling the custom css class field? What is it? Please post the login details in the private field so that we can check the page directly.
Best regards,
IsmaelHi,
UPDATE: You need to load the following js files.
<script src="//cdnjs.cloudflare.com/ajax/libs/zepto/1.1.2/zepto.min.js"></script> <script>window.Zepto || document.write('<script src="scripts/vendor/zepto.min.js"><\/script>')</script> <script src="scripts/wtf.js"></script> <script src="scripts/main.js"></script>Copy the css code in the child theme’s style.css file or the Quick CSS Field. And then make sure that the following markup exists in the page.
<article> <div id="output"> <noscript> <dl> <dt>What the fuck! You don't even have JavaScript enabled!</dt> <dd>You need to enable it to see all the fucking cool shit on this website...</dd> </dl> </noscript></div> <a id="generate" href="#" title="Hit me again!"></a> </article>// https://github.com/soulwire/WTFEngine/blob/master/index.html
You can put that in a code or text block. If I am not mistaken, the script will render something in the “#output” container once you hit the “#generate” link or button.
Best regards,
IsmaelHi,
Sorry about that. I misread “particular” as “particle”, so I assumed you’re referring to that old “particle.js” script. We’ll give you an update once we learn more about that script.
Best regards,
IsmaelHi,
Yes, maybe it’s not working because of the video source. We haven’t seen anyone use that media provider before. Try to use youtube or vimeo instead of mediazilla.
Best regards,
IsmaelApril 24, 2019 at 1:40 pm in reply to: First horizontal gallery Initial Active Image moves after scrolling vertically #1093965Hi,
Thanks for the update.
We’re not really sure why would that happen. Have you tried to manually set the width of that container to 100% or full width? You can also hide the element using the Screen Options and display another.
Best regards,
IsmaelHi,
Thank you for using Enfold.
Use this css code to display the booking fields on a single column for smaller devices.
@media only screen and (max-width: 767px) { #booking_search_form .well { background: #f8f8f8; display: flex; flex-direction: column; } }Screenshot: https://imgur.com/a/c1zG2Sy
Best regards,
IsmaelHi,
Glad it worked. And thank you for the follow up. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for the update.
Where can we see the issue? Please post the site url along with its login credentials in the private field.
Best regards,
IsmaelHi,
Thanks for the update.
The password is incorrect. Please check the login details carefully. Try to set the posts’ Layout > Featured Image settings to the second option in order to hide the main image.
Best regards,
IsmaelHi,
Thanks for the update.
We created a new keyframe animation and modified the css code a bit.
@-webkit-keyframes caption-top-mod { 0% { -webkit-transform:translate(0,-20px); opacity: 0; } 100% { -webkit-transform:translate(0,0); opacity: 1; } } @keyframes caption-top-mod { 0% { transform:translate(0,-20px); opacity: 0; } 100% { transform:translate(0,0); opacity: 1; } } .av_slideshow_full.avia-fade-slider .avia-caption-title { opacity: 0; } .avia_transform .av_slideshow_full.avia-fade-slider .active-slide .avia-caption-title { -webkit-animation: caption-top-mod 2s linear 4s; animation: caption-top-mod 2s linear 4s; animation-fill-mode: forwards; }Please remove the browser cache prior to checking the page.
Best regards,
IsmaelHi,
Thanks for the update.
Yes, we recommend switching all posts to the default editor. It gives you the additional convenience of not having to add the excerpt manually for the blog overview page. It can be enabled from the Enfold > Theme Options > “Select Your Editor” settings.
Best regards,
IsmaelApril 24, 2019 at 6:01 am in reply to: Enfold – Last Two Updates F'd Up My Website – Tired of Bad Updates! #1093852Hi,
Thanks for the update.
Your reply didn’t answer my question or fix the issue.
You wanted someone to login to your site and manually fix the issue. We did modify the said file and fixed the issue, so I’m not really sure what you mean by that. We do like to apologize that we missed including the file in the latest patch. That was unintentional as previously mentioned.
Once these were disabled my site returned to normal.
The file modification fixed the issue on your site the last time we checked, so you probably visited a cached version of the page.
(apparently due to the large number of issues).
Are there any other issues in the site? Please let us know so that we can help you fix them.
Best regards,
IsmaelHi,
Thanks for the update.
Have you tried to adjust the size of the product thumbnails from the Appearance > Customize > Woocommerce > Product Images panel? You have to regenerate the product images after the adjustment.
// https://wordpress.org/plugins/regenerate-thumbnails/
Please let us know once the site is live or moved to a staging domain so that we can inspect the product images.
Best regards,
Ismael -
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