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Hi,
We would like to apologize for the late response.
Did you remove the masonry element? We can’t find it anywhere in the page. And the login page redirects us to the home page. What is the login url?
Best regards,
IsmaelHi,
Thanks for the update.
We tried to access the dashboard but it redirected us to the database repair page. Please repair the database first so that we check the page.
Best regards,
IsmaelHi,
The test page is no longer available, so we can’t see the changes. Please bring it back so that we can inspect the items again.
Best regards,
IsmaelHi,
Thanks for the update.
Yes, that is the issue that we are trying to fix with that css modification. Did you remove the browser cache after adding the css code or before checking the page?
Best regards,
IsmaelHi,
Thanks for the update.
The characters are displaying properly in the front end and in the builder, they also render back if you update the element.
Best regards,
IsmaelHi,
Thanks for the update.
Where are you testing this? This is what we get from Opera, Windows 7.
Screenshot: https://imgur.com/a/Iyo0Wg0
Best regards,
IsmaelHi,
Set the vertical position or the top margin of the submenu container to 68px.
.responsive #top .av-submenu-container { position: fixed !important; top: 68px !important; }
Best regards,
IsmaelHi,
Thanks for the update.
Looks like you’re using a different mailchimp widget called “Sidebar Mailchimp Form”. Unfortunately, we are not familiar with that plugin, so we added the theme’s actual mailchimp widget in the Footer 1 widget area. It seems to be working properly.
Best regards,
IsmaelHi,
Thanks for the update.
This css code should change the initial and hover color of the bullets.
.header_color .avia-bullet { border-color: #9c1006; } #top .header_color a:hover .avia-bullet { border-color: #9c1006; }
And add this code for the mega menu title.
#top #header .avia_mega_div > .sub-menu > li > ul li.menu-item-has-children a, #top #header .mega_menu_title a, #top #header .mega_menu_title { color: #9c1006; }
For new inquiries, please open a new thread or ticket.
Best regards,
IsmaelHi,
Thanks for the update.
We won’t be able to inspect the issue without actually seeing it. Please create a copy of the portfolio page and replace the column with a color section so that we can inspect the elements.
Best regards,
IsmaelHi,
You’re welcome. We’ll keep the thread open until then. Have a nice day.
Best regards,
IsmaelHi,
Thank you for using Enfold.
@mcdragon: Do you have a test page where we can see the issue? The authentication is working properly in the contact page, perhaps because the default captcha is disabled.
@NikaKind: Please create a test page or provide a link to the page with the contact form so that we can check the issue.
Best regards,
IsmaelHi,
We would like to apologize for the late response.
There are 3 image elements right above the special headings under the “High Voltage & Low Voltage Services” section. We removed those elements.
Best regards,
IsmaelHi,
Thanks for the update.
The height of the logo container is miscalculated, so it becomes a little too tall. Did you modify any of the theme files? Please upgrade the theme from version 4.5.2 to 4.5.5.
You can add this css code to fix the issue temporarily.
@media only screen and (max-width: 767px) { .responsive #top #wrap_all .av-logo-container { padding: 0; height: 88px !important; line-height: 88px !important; } }
Best regards,
IsmaelHey Munford,
Thank you for using Enfold.
The items are loading properly on our end. It takes a while but the masonry element loads eventually. You should expect a little delay because you’re using a lot gifs or animated images. Have you tried optimizing the media files? That should decrease the overall loading time of the page. Maybe, it’s time to optimize the site. The following article should help you with that.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
Best regards,
IsmaelMarch 20, 2019 at 4:17 am in reply to: Enfold Sortierung der Reihenfolge der Produkt-Kategorien in Woocommerce #1080641Hey Alexander,
Thank you for using Enfold.
The product categories are sorted alphabetically. Unfortunately, there is no settings or option that can change that. How would you like them sorted?
Best regards,
IsmaelHey werbeagenturlauf,
Thank you for using Enfold.
That is fine as long as its stated in your privacy policy that you’re collecting such data. You can find an example of that here:
// https://kriesi.at/privacy-policy
Look for the Section 3. DATA COLLECTION ON OUR WEBSITE. The type of data that are being collected are explicitly stated in that section.
Server log files The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are: Browser type and browser version Operating system used Referrer URL Host name of the accessing computer Time of the server request IP address
This article should help.
// https://kriesi.at/archives/enfold-4-4-and-the-gdpr-general-data-protection-regulation
Best regards,
IsmaelHi,
Thanks for the update.
A specific category sort or button will only display if an item that belongs to that particular category is present in the page. You can see the “2018” sort on page 4 because the portfolio items with category of 2018 are present in that page. The theme hides the category if none of its item are visible in the current page. (see private field)
Best regards,
IsmaelMarch 20, 2019 at 3:54 am in reply to: Masonry gallery – large gap padding (top, left) borked on first container #1080638Hi,
Thanks for the update.
Grid row is a full width element without an inner container, so it’s not constrained or limited by the “Maximum Container width” value unlike color sections or columns inside a generic section. Here’s the structure of the grid row compare to the default sections.
Grid Row:
<div class="av-layout-grid-container"> // content here</div>
Section:
<div class="avia-section"> <div class="container"> <-- the width of this container is limited and is based on the value set in the General Layout > Dimensions > Maximum Container width option // content here</div> </div>
Best regards,
IsmaelHi,
UPDATE: Are you working on the slider right now? The changes that we did are gone.
Best regards,
IsmaelHi,
Thanks for the update.
We set the Slider Settings > Layout > Slider Type & Dimensions from “Full Size” to “Full Width”. That should resize the whole slider based on the screen size. For the heading or the text, we change the unit from pixel to em, so it will resize relative to the size of the screen. Same thing is done with the button.
Best regards,
IsmaelHi,
Thanks for the update.
Do you want to move the footer widgets at the center of the footer container? This css code should help.
div #footer .av_one_third { width: 28.333%; } div #footer .av_one_third.first { margin-left: 3%; }
Best regards,
IsmaelMarch 20, 2019 at 2:29 am in reply to: Mail chimp widget not show up in Footer on single blog post #1080604Hi,
The latest version of the theme, 4.5.5, is now available on Themeforest and included in the patch is a fix for shortcodes used outside advance layout builder. Let us know if the upgrade fix the issue.
Best regards,
IsmaelHi,
You can adjust the bottom padding of the masonry items to adjust their height.
.av-masonry-entry.post { padding-bottom: 78px; }
Adjust the value until you get the expected aspect ratio.
Best regards,
IsmaelHi,
Thanks for the update.
Where do you want to display the tags? That option is not available out of the box, so you have to modify the includes > loop-index.php or the config-templatebuilder > aviashortcodes > postslider.php file manually in order to include the post tags.
Best regards,
IsmaelHi,
Transparent header are intentionally disabled on mobile devices because it doesn’t really give users any advantage in terms of navigating the site. Users has the option to go back to the very top of the page if they want to go somewhere else. I have no idea why @basilis told you that it’s going to be fixed or changed in the next version, but there is no plan on enabling it on mobile devices, at least not that I’m aware of.
The header background issue is cause by this css code.
.header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a { background-color: transparent !important; }
Best regards,
IsmaelHi,
We are very sorry to hear about your frustrations. There are a lot of inquiries in the past few days, more than usual, so the response time is a bit delayed. Please don’t hesitate to open a new thread if you need anything else. We’ll try to solve any issue that you may have as soon as possible. Thank you for your understanding.
Best regards,
IsmaelHi,
Thanks for the update.
Are you using full screen sliders? That code is intended for full screen sliders, but the demo has color sections, so you have to use the following css code instead.
@media only screen and (max-width: 1024px) { .avia-bg-style-fixed { background-attachment: scroll !important; background-size: cover !important; } }
Best regards,
Ismael -
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