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Viewing 30 posts - 22,801 through 22,830 (of 66,027 total)
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  • in reply to: Sort options by post tags in masonry grid #1081170

    Hi,

    We would like to apologize for the late response.

    Did you remove the masonry element? We can’t find it anywhere in the page. And the login page redirects us to the home page. What is the login url?

    Best regards,
    Ismael

    in reply to: Animated Numbers #1080927

    Hi,

    Thanks for the update.

    We tried to access the dashboard but it redirected us to the database repair page. Please repair the database first so that we check the page.

    Best regards,
    Ismael

    in reply to: Include a URL with PHP shortcode in a post #1080925

    Hi,

    Cool. We’ll close the thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Masonry titles on mobile #1080924

    Hi,

    The test page is no longer available, so we can’t see the changes. Please bring it back so that we can inspect the items again.

    Best regards,
    Ismael

    in reply to: RSS feed and Responsive Behavior #1080923

    Hi,

    Thanks for the update.

    Yes, that is the issue that we are trying to fix with that css modification. Did you remove the browser cache after adding the css code or before checking the page?

    Best regards,
    Ismael

    in reply to: ENFOLD 4.5.X & WordPress 5.X | Feedback #1080922

    Hi,

    Thanks for the update.

    The characters are displaying properly in the front end and in the builder, they also render back if you update the element.

    Best regards,
    Ismael

    in reply to: Print Version – base.css #1080919

    Hi,

    Thanks for the update.

    Where are you testing this? This is what we get from Opera, Windows 7.

    Screenshot: https://imgur.com/a/Iyo0Wg0

    Best regards,
    Ismael

    in reply to: Full Width Submenu to be Sticky on Mobile #1080915

    Hi,

    Set the vertical position or the top margin of the submenu container to 68px.

    .responsive #top .av-submenu-container {
        position: fixed !important;
        top: 68px !important;
    }

    Best regards,
    Ismael

    in reply to: Enfold Mailchimp subscription widget Not working #1080913

    Hi,

    Thanks for the update.

    Looks like you’re using a different mailchimp widget called “Sidebar Mailchimp Form”. Unfortunately, we are not familiar with that plugin, so we added the theme’s actual mailchimp widget in the Footer 1 widget area. It seems to be working properly.

    Best regards,
    Ismael

    in reply to: Mega Menu format / look #1080909

    Hi,

    Thanks for the update.

    This css code should change the initial and hover color of the bullets.

    .header_color .avia-bullet {
        border-color: #9c1006;
    }
    
    #top .header_color a:hover .avia-bullet {
        border-color: #9c1006;
    }

    And add this code for the mega menu title.

    #top #header .avia_mega_div > .sub-menu > li > ul li.menu-item-has-children a, #top #header .mega_menu_title a, #top #header .mega_menu_title {
        color: #9c1006;
    }

    For new inquiries, please open a new thread or ticket.

    Best regards,
    Ismael

    in reply to: Nothing found search result issue #1080908

    Hi,

    You’re welcome. Glad we could help!

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Masonry grid inside colour block #1080907

    Hi,

    Thanks for the update.

    We won’t be able to inspect the issue without actually seeing it. Please create a copy of the portfolio page and replace the column with a color section so that we can inspect the elements.

    Best regards,
    Ismael

    in reply to: Blog Category Search Result Format #1080903

    Hi,

    You’re welcome. We’ll keep the thread open until then. Have a nice day.

    Best regards,
    Ismael

    in reply to: Google ReCAPTCHA not working on mobile #1080647

    Hi,

    Thank you for using Enfold.

    @mcdragon: Do you have a test page where we can see the issue? The authentication is working properly in the contact page, perhaps because the default captcha is disabled.

    @NikaKind: Please create a test page or provide a link to the page with the contact form so that we can check the issue.

    Best regards,
    Ismael

    in reply to: https issues #1080646

    Hi,

    We would like to apologize for the late response.

    There are 3 image elements right above the special headings under the “High Voltage & Low Voltage Services” section. We removed those elements.

    Best regards,
    Ismael

    in reply to: Mobile display problem #1080644

    Hi,

    Thanks for the update.

    The height of the logo container is miscalculated, so it becomes a little too tall. Did you modify any of the theme files? Please upgrade the theme from version 4.5.2 to 4.5.5.

    You can add this css code to fix the issue temporarily.

    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .av-logo-container {
        padding: 0;
        height: 88px !important;
        line-height: 88px !important;
    }
    }

    Best regards,
    Ismael

    in reply to: masonry not loading on scroll #1080642

    Hey Munford,

    Thank you for using Enfold.

    The items are loading properly on our end. It takes a while but the masonry element loads eventually. You should expect a little delay because you’re using a lot gifs or animated images. Have you tried optimizing the media files? That should decrease the overall loading time of the page. Maybe, it’s time to optimize the site. The following article should help you with that.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Best regards,
    Ismael

    Hey Alexander,

    Thank you for using Enfold.

    The product categories are sorted alphabetically. Unfortunately, there is no settings or option that can change that. How would you like them sorted?

    Best regards,
    Ismael

    in reply to: IP Adresse in Kommentar #1080640

    Hey werbeagenturlauf,

    Thank you for using Enfold.

    That is fine as long as its stated in your privacy policy that you’re collecting such data. You can find an example of that here:

    // https://kriesi.at/privacy-policy

    Look for the Section 3. DATA COLLECTION ON OUR WEBSITE. The type of data that are being collected are explicitly stated in that section.

    Server log files
    The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:
    
    Browser type and browser version
    Operating system used
    Referrer URL
    Host name of the accessing computer
    Time of the server request
    IP address
    

    This article should help.

    // https://kriesi.at/archives/enfold-4-4-and-the-gdpr-general-data-protection-regulation

    Best regards,
    Ismael

    in reply to: portfolio grid can't show all category #1080639

    Hi,

    Thanks for the update.

    A specific category sort or button will only display if an item that belongs to that particular category is present in the page. You can see the “2018” sort on page 4 because the portfolio items with category of 2018 are present in that page. The theme hides the category if none of its item are visible in the current page. (see private field)

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Grid row is a full width element without an inner container, so it’s not constrained or limited by the “Maximum Container width” value unlike color sections or columns inside a generic section. Here’s the structure of the grid row compare to the default sections.

    Grid Row:

    
    <div class="av-layout-grid-container">
     // content here</div>
    

    Section:

    
    <div class="avia-section">
    <div class="container"> <-- the width of this container is limited and is based on the value set in the General Layout > Dimensions > Maximum Container width option
       // content here</div>
    </div>
    

    Best regards,
    Ismael

    in reply to: mobile version. #1080636

    Hi,

    UPDATE: Are you working on the slider right now? The changes that we did are gone.

    Best regards,
    Ismael

    in reply to: mobile version. #1080635

    Hi,

    Thanks for the update.

    We set the Slider Settings > Layout > Slider Type & Dimensions from “Full Size” to “Full Width”. That should resize the whole slider based on the screen size. For the heading or the text, we change the unit from pixel to em, so it will resize relative to the size of the screen. Same thing is done with the button.

    Best regards,
    Ismael

    in reply to: Footer Widget, left and right not evenly aligned #1080629

    Hi,

    Thanks for the update.

    Do you want to move the footer widgets at the center of the footer container? This css code should help.

    div #footer .av_one_third {
        width: 28.333%;
    }
    
    div #footer .av_one_third.first {
        margin-left: 3%;
    }

    Best regards,
    Ismael

    Hi,

    The latest version of the theme, 4.5.5, is now available on Themeforest and included in the patch is a fix for shortcodes used outside advance layout builder. Let us know if the upgrade fix the issue.

    Best regards,
    Ismael

    in reply to: Mansory Title Text under Image #1080603

    Hi,

    You can adjust the bottom padding of the masonry items to adjust their height.

    .av-masonry-entry.post {
        padding-bottom: 78px;
    }

    Adjust the value until you get the expected aspect ratio.

    Best regards,
    Ismael

    in reply to: Displaying Tags doesn't work #1080599

    Hi,

    Thanks for the update.

    Where do you want to display the tags? That option is not available out of the box, so you have to modify the includes > loop-index.php or the config-templatebuilder > aviashortcodes > postslider.php file manually in order to include the post tags.

    Best regards,
    Ismael

    in reply to: transparent header on mobile error on scroll #1080595

    Hi,

    Transparent header are intentionally disabled on mobile devices because it doesn’t really give users any advantage in terms of navigating the site. Users has the option to go back to the very top of the page if they want to go somewhere else. I have no idea why @basilis told you that it’s going to be fixed or changed in the next version, but there is no plan on enabling it on mobile devices, at least not that I’m aware of.

    The header background issue is cause by this css code.

    .header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a {
        background-color: transparent !important;
    }

    Best regards,
    Ismael

    in reply to: Footer and Sidebar problems #1080581

    Hi,

    We are very sorry to hear about your frustrations. There are a lot of inquiries in the past few days, more than usual, so the response time is a bit delayed. Please don’t hesitate to open a new thread if you need anything else. We’ll try to solve any issue that you may have as soon as possible. Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: Fixed Background Responsiveness Issue #1080580

    Hi,

    Thanks for the update.

    Are you using full screen sliders? That code is intended for full screen sliders, but the demo has color sections, so you have to use the following css code instead.

    @media only screen and (max-width: 1024px) {
    .avia-bg-style-fixed {
        background-attachment: scroll !important;
        background-size: cover !important;
    }
    }

    Best regards,
    Ismael

Viewing 30 posts - 22,801 through 22,830 (of 66,027 total)