Forum Replies Created
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June 27, 2019 at 6:25 am in reply to: Current version of Enfold compatible with WordPress 5.2.1? #1113801
Hi,
@gatehealing: Those are warnings related to the script registration for the video assets, which checks if the media element script is required or not. They are just warnings, nothing critical, so I don’t think they can contribute to the 5** errors. Is the site on a shared hosting? You might want to consider upgrading your hosting plan.Best regards,
IsmaelHi,
Thank you for the update.
We noticed that there are a lot of filters in the function.php file that are related to the products and which may have affected the cart table. Could you disable those filters temporarily? We can’t reproduce the issue on our end, so it’s possible that those modifications cause the issue.
Best regards,
IsmaelHi,
This is the result that we got when we ran the test again.
Screenshot: https://imgur.com/a/DFfzO5T
Could you give us actual links to the images that have to be resized?
Best regards,
IsmaelHi,
This is what we see on our end after adding the closing tag for the div container.
Screenshot: https://imgur.com/a/ABPTzK9
Is that what’s missing?
Best regards,
IsmaelJune 26, 2019 at 12:36 pm in reply to: Filter by category function on news page doesn't work properly #1113591Hi,
Thank you for the update.
Are you expecting the category sort to display posts even if they don’t exist or present in the current page? Unfortunately, that is not how the category sort works. It can only filter posts that are already present in the current page. It cannot fetch associated posts from another page. The only workaround is to disable the pagination and disable all posts in a single page.
Best regards,
IsmaelHey asinger777,
Can we access the site? Please post the login details in the private field.
Thank you for using Enfold.
Best regards,
IsmaelHi,
Did you toggle the Performance > File Compression settings after adding the code?
The following css code should increase the font size and padding around the slideshow button text.
#top .avia-slideshow-button { font-size: 23px; padding: 15px 30px; }Best regards,
IsmaelJune 26, 2019 at 12:06 pm in reply to: The Events Calendar – upcoming events will not displayed #1113580Hey frankeee,
Thank you for using Enfold.
We created a dummy event and a test page with the upcoming events element. The latest event is displaying properly. (see private field)
Best regards,
IsmaelHi,
Thank you for the update.
An error occurs when we submit the contact form. Do you receive any messages from the contact form? Please try to upgrade PHP from 5.6 to 7.1 or later.
Best regards,
IsmaelHi,
Thank you for using Enfold.
The gallery seems to be animating properly. Where are you testing this? We checked it on Chrome Windows 8.
Best regards,
IsmaelHey IT,
Thank you for the update.
We get the same error when we check the site on IE11 Windows 8.
Screenshot: https://imgur.com/a/MO8gzOq
Please ask your developer to fix the empolis.js script.
Best regards,
IsmaelJune 26, 2019 at 6:12 am in reply to: Preventing Fullwidth Break Point on Mobile for Specific Sections #1113479Hi,
Thank you for the update.
The custom class field should enable you to target specific elements so that you don’t have to use their default css selectors (e.g. “avia-builder-el-36″, “av_one_fifth” etc).
Best regards,
IsmaelJune 26, 2019 at 6:07 am in reply to: Sort Options only for [Blog Beiträge] and not for Magazine #1113478Hi,
Thank you for the update.
The “avia_post_slide_query” filter should NOT be affecting the magazine query because it is exclusive to the post slider or blog posts element. The magazine element query can be adjusted using the “avf_magazine_entries_query” filter.
Best regards,
IsmaelHi,
Yes, of course. We’ll keep the thread open. Please keep us posted.
If you need additional or one-on-one support, please contact our partner Codeable.
// https://kriesi.at/contact/customization
Best regards,
IsmaelJune 26, 2019 at 4:53 am in reply to: ATT Jordan – problem still remains on mobile -Menu has dropped down approx 20px #1113453Hi,
Thanks for the update.
Try to include this code inside the css media query.
#wrap_all { margin-top: -26px; }This should pull the wrapper upwards by 26px.
Best regards,
IsmaelHi,
Thank you for the update.
We are get the following errors in the IE console, which seems to be related to recaptcha script. Did you install a plugin for that?
SCRIPT5: Access is denied.
File: anchor, Line: 1, Column: 1
SCRIPT5: Access is denied.File: anchor, Line: 1, Column: 1
SCRIPT5: Access is denied.Best regards,
IsmaelJune 26, 2019 at 4:41 am in reply to: NON SI CARICA LE CORDINATE DI GOOGLE MAPS NONOSTANTE L'API NELLE OPZIONI TEMA #1113448Hi,
Thank you for the update.
The error says that you have exceeded your quota. This error usually occurs when you didn’t enable a billing account, you have imposed a daily limit to the API or you forgot to add http referrers.
js?v=3.35&callback=aviaOnGoogleMapsLoaded:54 You have exceeded your request quota for this API. See https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errorsPlease make sure that you have attached a billing account to the project, the site is included as one of the http referrers and that the Geocoding API is enabled.
// https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api
Best regards,
IsmaelJune 26, 2019 at 4:35 am in reply to: Cannot Update Post With .pdf Contained in The Text, Showing 404 Error #1113446Hi,
Thanks for the update.
We have reported the issue to our @dev, but they can’t reproduce the issue. I can’t either. Have you tried updating the element while the plugins are disabled?
Best regards,
IsmaelJune 26, 2019 at 4:16 am in reply to: Trying to Add JS Particles Background via Enfold theme #1113440Hi,
@chanjelin: Add this css code to move the particle container inside the color section.canvas.particles-js-canvas-el { position: absolute; left: 0; top: 0; }Thank you for using Enfold.
Best regards,
IsmaelHi,
Thank you for the update.
You can try this css code to adjust the width of the logo container so that it doesn’t cover the main menu.
@media only screen and (min-width: 768px) { .container.av-logo-container { width: 150px; padding: 0; z-index: 50; } .html_header_top.html_logo_center .logo { left: 0; transform: none; } }Best regards,
IsmaelHi,
The screenshot doesn’t exist. Is it private? Please try to upload it to imgur or dropbox.
Thank you for the update.
Best regards,
IsmaelHi,
Thank you for the update.
I can’t reproduce the issue on IE11 Windows 7. Did you modify the shortcodes.js file as instructed in the previous thread?
Best regards,
IsmaelHi,
Thank you for the update.
Did you toggle the Enfold > Performance > File Compression settings after upgrading WordPress and the theme? You should also purge the plugin cache if you installed one. Please upgrade WordPress to version 5.2.2, then post the login details in the private field so that we can check it.
Best regards,
IsmaelJune 26, 2019 at 3:27 am in reply to: How to change CSS in config-templatebuilder/avia-shortcodes #1113431Hey!
Thank you for the update.
You should be able to accomplish the same thing using the following css code.
@media only screen and (max-width: 767px) .responsive #menu div .avia_responsive_table .avia-data-table td { display: inline-block; width: 50%; vertical-align: top; } }Screenshot: https://imgur.com/a/7hJbGn2
Regards,
IsmaelHi,
We applied custom css class attributes to the elements, “conduit-larger-text” for the text block and “conduit-masonry” for the masonry gallery element. We then used the following code in the Quick CSS field to apply the desired style.
.conduit-masonry .av-masonry-entry-title { font-family: 'transfonter.org-20190530-150259', 'HelveticaNeue', 'Helvetica Neue', 'Helvetica-Neue', Helvetica, Arial, sans-serif !important; } .conduit-larger-text { font-size: 32px !important; }Adjust the values as you wish. We also disabled the compression and the cache plugin temporarily.
Best regards,
IsmaelHi,
We would like to test this again but we can’t access the file server using the previous account. Did you update it? Please provide the FTP login details.
Best regards,
IsmaelHi,
The soon to be deprecated “gutenberg_can_edit_post_type” function should be replaced with “use_block_editor_for_post_type” function if it exists, so it’s quite odd that the error occurs even on the latest version of WP. Please upgrade the theme to version 4.5.7, remove the Classic Editor plugin and switch to the old editor via the Enfold > Theme Options panel.
This is where the error lies ( line 529 of class-avia/config-gutenberg/class-avia-gutenberg.php file )
if( $post instanceof WP_Post ) { $post_type = $post->post_type; $use_block = function_exists( 'use_block_editor_for_post' ) ? use_block_editor_for_post( $post ) : gutenberg_can_edit_post( $post ); } else if( is_string( $post ) ) { $post_type = $post; $use_block = function_exists( 'use_block_editor_for_post_type' ) ? use_block_editor_for_post_type( $post_type ) : gutenberg_can_edit_post_type( $post_type ); }Related thread: https://github.com/WordPress/gutenberg/pull/14096
Best regards,
IsmaelJune 26, 2019 at 2:42 am in reply to: Boxed Layout: Transparent Main Content Are + Boxed Content Width #1113423Hey deeennis90,
Thank you for using Enfold.
1.) You have to set the background of the color sections to transparent as well if you want the body background to display through.
2.) You can do that in the Enfold > General Layout panel. Adjust the value of the Maximum Container width field.
Best regards,
IsmaelHey sailentpooN,
Thank you for using Enfold.
Are you referring to the plugin’s canonical URL field? Have you tried switching from the block editor to the classic one? You can do that in the Enfold > Theme Options panel. Look for the “Select your editor” settings.
Best regards,
Ismael -
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