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Hi,
Thank you for the update.
We enabled the debug mode and the shortcode parser and it fixed the builder issue, but the shortcodes “av_content_links” and “asb_heading” are still not rendering properly. How did you add those shortcodes? They are not from the theme. (see private field)
Best regards,
IsmaelHi,
the code you sent me for searching the pages did not work.
Which code are you referring to? I think @Mike just told you that the page search is functioning properly on his end. He didn’t send any code for that.
Best regards,
Ismael33July 10, 2019 at 2:15 pm in reply to: Portfolio Grid – Link Titles/Captions (in addition to images) #1117470Hi,
Thank you for the update.
The title of the portfolio items are actually disabled. Are you using the excerpt as the title? You have to set the element’s Excerpt settings to “Title and Excerpt”.
Best regards,
IsmaelHi,
One other item though. In the Schema markup, it specifies my contact information
Can you give us a screenshot of that? Did you add your contact information somewhere in the site?
Thank you for the update.
Best regards,
IsmaelHi,
Can we access the site? Please edit the config-templatebuilder/avia-shortcodes/slideshow_revolution.php, scroll down to line 48, then add this code.
if( ! class_exists( 'RevSlider' ) ) return;Let us know if that changes anything.
Best regards,
IsmaelHi,
We found the following markup in the Quick CSS field. It’s not supposed to be there, so we removed it.
<meta name="twitter:card" content="summary" /> <meta name="twitter:site" content="@LitexAG" /> <meta name="twitter:title" content="Check out the Website." /> <meta name="twitter:description" content="Check out the Website." /> <meta name="twitter:image" content="https://dev.litex.ch/wp-content/uploads/2018/05/Litex-Logo_Twittercard.jpg" />Best regards,
IsmaelJuly 10, 2019 at 12:50 pm in reply to: Portfolio Items – featured image disappears upon using Advanced Layout Editor #1117420Hi,
Thank you for the update.
1-2) Yes, that’s correct.
The advance layout builder is purposely set as a blank canvas excluding default elements such as the featured image, post title etc, allowing you to create the content of the posts/pages/portfolios from scratch. That’s the default behavior ever since. If you want the featured image to display automatically, you have to switch to the default the editor.
Best regards,
IsmaelHey MarketingMike95,
Thank you for using Enfold.
Do you see any errors when you check the site on IE? The solution in the following thread might help.
// https://kriesi.at/support/topic/internet-explorer-11-compatability/#post-1109429
Best regards,
IsmaelHey cfourtune,
Thank you for using Enfold.
You can add this filter in the functions.php file to prevent the logo from lazy loading.
function rocket_lazyload_exclude_src( $src ) { $src[] = 'caramel-mocha-filled-cupcake'; return $src; } add_filter( 'rocket_lazyload_excluded_src', 'rocket_lazyload_exclude_src' );Replace the src value with the actual file name of your logo.
Best regards,
IsmaelJuly 10, 2019 at 12:18 pm in reply to: Mailchimp Form after Post but NOT on Blog or Archive Pages? #1117403Hi,
Thank you for using Enfold.
Did you add the mailchimp signup form as a widget? You can use the following plugin to set the visibility of the widget.
// https://wordpress.org/plugins/widget-logic/
Best regards,
IsmaelHi,
The author meta is actually not included in the grid template by default. You need to modify the config-templatebuilder > aviashortcodes > postslider > postslider.php file. Look for this code around line 616:
$meta .= "<time class='slide-meta-time updated' $markup>" .get_the_time(get_option('date_format'), $the_id)."</time>";Replace it with:
$author = get_the_author_meta( 'user_nicename', $entry->post_author ); $meta .= "<time class='slide-meta-time updated' $markup>" .get_the_time(get_option('date_format'), $the_id)."</time> / by ".$author;Best regards,
IsmaelHey Qynapse,
Thank you for using Enfold.
Which element are you trying to modify? If you want to adjust the breakpoint of the columns or the cells for instance, you can directly adjust them in their own settings panel. Just look for the Screen Options. We can also suggest css code when necessary.
Best regards,
IsmaelHi,
Thank you for the update.
You could try one of these plugins temporarily.
// https://wordpress.org/plugins/compact-wp-audio-player/
// https://wordpress.org/plugins/audio-album/
// https://wordpress.org/plugins/audio-and-video-player/
// https://wordpress.org/plugins/simple-music-widget/Best regards,
IsmaelHi,
Thank you for the update.
Can you give us a screenshot of the section that you’re trying to adjust? Are you referring to the container at the very bottom of the page or the one containing the widget?
Best regards,
IsmaelHi,
Thank you for using Enfold.
Use the following css code to change the background color of the menu items.
#top #header .av-main-nav > li > a { background-color: #000000; border-color: #000000; }Best regards,
IsmaelJuly 10, 2019 at 9:33 am in reply to: One-page navigation + masonry animations not working properly #1117343Hi,
Thank you for the update.
Create a directory in the child theme called shortcodes/masonry_entries and place the masonry_entries.js file inside. After that, add the following snippet in the functions.php file to register the script back using the new path.
function ava_wp_enqueue_scripts_mod() { wp_dequeue_script( 'avia-module-masonry' ); wp_enqueue_script( 'avia-module-masonry-child', get_stylesheet_directory_uri().'/shortcodes/masonry_entries/masonry_entries.js', array('avia-module-isotope'), 3, true ); } add_action( 'wp_enqueue_scripts', 'ava_wp_enqueue_scripts_mod', 100 );Best regards,
IsmaelHi,
Have you tried this one?
// https://kriesi.at/support/topic/layout-builder-added-to-popup-maker/#post-749771
The content is probably rendered outside the color section container as described in the previous thread. You have to add the script to move the popup content inside the container.
Best regards,
IsmaelHi,
The site is not loading properly on my end. Is it down? Did you block certain countries’ access to the site?
Thank you for the update.
Best regards,
IsmaelHey fulanoinc,
Thank you for using Enfold.
Unfortunately, you can’t toggle that option globally. All elements including the Masonry element have their own configuration and it can only be adjusted in the element’s settings panel.
Best regards,
IsmaelHi,
You defined the function, but you didn’t add the hook part.
add_action('wp_footer', 'mapcontainer');What is that script for? Where did you find it?
Best regards,
IsmaelHi,
@ajbrownp: The site is not loading properly on our end. Is it down? Please make sure that the theme is up to date. It should be version 4.5.7.Best regards,
IsmaelHi,
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the update.
Try to translate the text using the “Loco Translate” plugin.
// https://wordpress.org/plugins/loco-translate/
You may need to add the translations manually if they don’t exist yet. You can use the POEdit app for that.
Best regards,
IsmaelHi,
Thanks for the update.
Are you referring to the “Winning” badge? You can use the following css code to adjust its position.
span.winning { top: -50px; }Best regards,
IsmaelHi,
I don’t think you should be worrying yourself about these details. All you need to do is explicitly state in your privacy policy page or consent form that by continuing to use the site, they (the users) are giving you (owner of the site) consent to connect to services provided by Google such as Youtube and with it all the resources (fonts, images etc) required to run the application. If that is not enough, try to lazy load your videos so they won’t display without user interaction.
Best regards,
IsmaelJuly 9, 2019 at 2:54 pm in reply to: Stop Magnific Popup from Closing when Clicking Background/Overlay #1117074Hi,
Thank you for the update.
We added this code in the site’s functions.php file.
// https://kriesi.at/support/topic/iframe-modal-window-not-close-outside-of-window/#post-785469
You can no longer close the lightbox by clicking on the background.
Best regards,
IsmaelHi,
That section will only display if the meta info is enabled and if the post has an excerpt. Do the posts have excerpts or content?
Have you tried replacing $post->ID with $the_id? They are the same but it’s worth a try.
Best regards,
IsmaelJuly 9, 2019 at 2:40 pm in reply to: 404 and 403 errors from the Pagination bullet link at the bottom of pages #1117071Hey studiohf,
Thank you for using Enfold.
The login page leads to a 403 forbidden page. There’s no way for us to check the issue. Did you block certain countries or IP address from accessing the site?
Best regards,
IsmaelHi,
There is no plan on adding it in the theme, unfortunately. Please use the custom shortcode that we provided in the previous thread.
Best regards,
IsmaelJuly 9, 2019 at 11:11 am in reply to: Mailchimp Form after Post but NOT on Blog or Archive Pages? #1117011 -
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