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Hey Moaaaaya,
Thanks for the update.
We can’t reproduce the issue on Firefox Windows 7. Where are you testing this? However, I do remember encountering the same problem way back, but I can’t find that particular thread now.
Best regards,
IsmaelHi,
Thanks for the update.
It seems to be working just fine on our end. Did you toggle the Performance > File Compression settings after adding that css code?
If you’re still having the same issue after, please kindly open a new ticket or thread so that we can close this one. We’ll continue there.
Best regards,
IsmaelMay 16, 2019 at 7:07 am in reply to: First horizontal gallery Initial Active Image moves after scrolling vertically #1101267Hi,
Thanks for the update.
The following css code seems to be causing the issue, more specifically the width property.
.responsive .av-horizontal-gallery-img { height: 100% !important; width: auto !important; object-fit: cover !important; }This is how it looks when we disable the width property.
Screenshot: https://imgur.com/a/ShbJDgo
Best regards,
IsmaelHi,
Thanks for the update.
You don’t need that script anymore on version 4.5.7. Instead, you can use this filter to change the input type from the default “text” to “password”.
add_filter('avf_verification_password_field', function($pw, $el) { return true; }, 10, 2);Best regards,
IsmaelHi,
Thanks for the update.
We are able to reproduce the issue on that particular page, but not on the test page (see private field) that we just created. We added the same elements. Please try to delete the current “Services” page and create another from scratch.
Best regards,
IsmaelHey NoraGTS,
Thank you for usign Enfold.
We encourage users to open a single thread for each inquiry so as to not make it confusing for other users who might be looking for the same answer. It also increases the chance for you to receive a faster response.
Now, to answer your questions:
1.) You can remove the fallback image or icon with this css code:
.slider-fallback-image, .fallback-post-type-icon { display: none !important; }2.) That is possible, but you have to modify the archives.php file and render the shortcode there using the do_shortcode function.
3.) Use this css code to remove the author from the archive pages.
.archive.category .text-sep-date, .archive.category .blog-author.minor-meta { display: none !important; }Best regards,
IsmaelHi,
Thanks for the update.
That is the default behavior of the sub menu. It turns off or ignores the “sticky” option when the burger icon is enabled.
/** * If we have burger menu active we ignore sticking submenus */ if( burger_menu.is(":visible") ) { this.css({top: 'auto', position: 'absolute'}); fixed = false; return; }You will find that script in the config-templabuilder > aviashortcodes > menu > menu.js file.
Best regards,
IsmaelMay 16, 2019 at 5:21 am in reply to: Accordion not working in InternetExplorer, enfold 3.6, WP 4.5.2 (Multisite) #1101233Hi,
Thanks for the info @michael.
Have you tried adding an IE-specific css fix for that section so that you don’t have to set a custom pixel value?
Something like this should work.
.avia-msie .selector { min-height: 600px !important; }That should override the minimum height value for IE browsers.
Best regards,
IsmaelHi,
Thanks for the update.
We can’t reproduce the issue on our end. The second section is above the first one. Anyway, you can try this css code to make sure that the first section is lower in the stack order.
.page-id-596 #av_section_1 { z-index: 0; }Best regards,
IsmaelMay 16, 2019 at 5:05 am in reply to: stars & number of reviews below title – single product page using adv editor #1101224Hi,
Great! We’ll close the thread now. Please feel free to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for the update.
We’ll close the thread now. If you have any other questions, please don’t hesitate to open a new thread. Have a nice day.
Best regards,
IsmaelHey schwabino,
Thank you for using Enfold.
1.) You can use the following css code to adjust the vertical position of the logo.
.responsive .logo { top: 20px; }2.) The image gallery doesn’t have an arrow navigation by default. You can only have that type of navigation on a slider.
3.) The sidebar width or sidebar to content ratio can be adjusted in the Enfold > General Layout > Dimension panel. Look for the “Content | Sidebar Ratio” settings.
We encourage everyone in the forum to open a separate thread for each inquiry because having multiple questions in a single post tends to get confusing. Thank you for understanding.
Best regards,
IsmaelMay 15, 2019 at 5:10 am in reply to: Changing Blog Post Meta Info, Date / Category / Author #1100806Hey Joel,
Thank you for using Enfold.
Use this css code to have the post meta info in a single line.
.slide-content * { display: inline-block; } .slide-content .entry-content-header { display: block; }Please don’t forget to toggle the Performance > File Compression settings after adding the code.
Best regards,
IsmaelHey philthebass,
Thanks for the update.
That should not be happening by default. Did you apply any custom css modification for the tab section element?
Best regards,
IsmaelHey!
Thanks for the update.
The lost of image quality is expected because we are using a much smaller thumbnail. You have to increase the thumbnail size if you want to make the images sharper when resized.
Best regards,
IsmaelHi,
Thanks for the update.
The lightbox uses the “large” thumbnail version by default. If you want to increase its size, go to the Settings > Media panel. Adjust the width and height of the said thumbnail, then regenerate the thumbnails. You can use this plugin for that.
// https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
IsmaelHi,
Thanks for the update.
The url that you provided above are no longer accessible. Did you transfer the site?
Have you tried to manually update the theme via FTP?
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thanks for the update.
The videos are actually disabled on mobile devices by default, which is why you have to add a fall back image. If you really need to display the video, add an actual video element and use the elements’ Screen Options to toggle their visibility for different device or screen size. You can also replace the current slider with a Layer Slider.
Best regards,
IsmaelHi,
Thanks for the update.
You should create a custom template for the plugin because it’s using the default page template right now, so everything is wrapped inside a container including the header, menu etc. For that, you have to contact the plugin developer. It’s possible according to the plugin description.
// https://wordpress.org/plugins/whmcs-bridge/
Custom Templates: Use any template you like, including custom templates.
Best regards,
IsmaelHi,
Thank you for using Enfold.
We can only see one scroll bar in the site. Is this fixed? If it’s not, please kindly open a new ticket or thread. We’ll check the issue there.
Best regards,
IsmaelHi,
Thanks for the update.
It is because of the new media autoplay policy as mentioned previously. The video has to be muted in order for it to auto play on page load.
Best regards,
IsmaelHi,
Thanks for the update.
Did you enable the Performance > File Compression settings? Please toggle that option or disable it temporarily. Don’t forget to remove the browser cache.
Best regards,
IsmaelHi,
Thanks for the update.
That taxonomy belongs to a certain custom post type, so you have to add the name of that CPT in that filter. You don’t have to if it’s a taxonomy for a built-in post type such as posts, pages etc.
Best regards,
IsmaelHi,
Thanks for the update.
I’m not really sure what’s going on in your installation. Did you modify any of the theme files? Please try to deactivate the plugins temporarily.
Best regards,
IsmaelHi,
Thanks for the update.
The icon boxes are displaying properly when we check. Please try to purge the cache on your end. We also created a test page to confirm if it’s actually working or not. (see private field)
Best regards,
IsmaelHi,
Thanks for the update.
The link to the login info has expired. Anyway, this doesn’t seem to be a critical issue because as you say the changes are still being saved properly. Again, we can’t reproduce the same error on our end.
Best regards,
IsmaelHi!
Thanks for the update.
We found the issue. Looks like woocommerce automatically switch the thumbnail to “woocommerce_thumbnail” instead of the thumbnail set in the template, which is “portfolio_small”. We have added this code in the functions.php file to adjust the size of the default thumbnail in the catalog page.
add_filter( 'woocommerce_get_image_size_thumbnail', function( $size ) { return array( 'width' => 200, 'height' => 300, 'crop' => 0, ); } );We also created a new product just to confirm if it’s actually working. (see private field)
IMPORTANT: You have to regenerate the thumbnails if you want all of your products to have the new thumbnail size.
Regards,
IsmaelHey AuroraArcus,
Thanks for the update.
We are not really sure what’s going on there, but the testimonial slider displays back when we set its height manually.
.strong-view.modern.slider-container .strong-content { height: 500px; }You can only use youtube or vimeo url in that widget. You can’t embed a facebook video with that. If you really want to use it, follow these instructions.
// https://www.wpbeginner.com/wp-tutorials/how-to-embed-a-facebook-video-in-wordpress/
Best regards,
IsmaelHi,
Thanks for the update.
Kriesi didn’t respond on that thread, so it seems that there’s no plan on making the plugin fully compatible with the theme. Where can we see the issue? Maybe we’ll be able to provide a fix or at least, find the conflict.
Best regards,
IsmaelMay 14, 2019 at 8:21 am in reply to: Color section vs. Fullwidth Easy slider: Strect to fit #1100404Hey S.,
Thanks for the update.
The option “Stretch to fit” sets the background size property to “cover”, which scales the background image while maintaining its aspect ratio. You can find the complete definition of that value in the following link.
// https://developer.mozilla.org/en-US/docs/Web/CSS/background-size#Values
If you want to see the difference between the background size options, check the demo in the page above.
// https://developer.mozilla.org/en-US/docs/Web/CSS/background-size
Best regards,
Ismael -
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