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Hi,
@Zaccc: Are you sure that you extracted the actual zip file? Please try to upload the theme files manually. Check the updated files in the private field.Best regards,
IsmaelHi,
You can’t select the size of the images in the masonry gallery because the size used in that element is established in advanced or predefined. I don’t know how @vinay get that screenshot, but that option is not available for the masonry gallery items.
Are you trying to change the size of the image used in the lightbox? If so, go to the Settings > Media panel, then adjust the size of the “large” thumbnail. That’s the thumbnail size used in the lightbox. You may need to re-upload the images or use the following plugin to regenerate the thumbnails.
// https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
IsmaelHi,
Thank you for the update.
Have you tried disabling it? Sorry if our previous reply is somewhat confusing. Please turn that option off if it’s enabled.
Best regards,
IsmaelHi,
I can’t seem to restore the page using the revisions. Did you optimize the database recently? It must have deleted the existing revisions. And I also forgot to save the page as template, so I couldn’t go back to the previous layout.
Have you tried to re-create that page from scratch? It might be necessary because there are excessive use of html in that page like nested em and strong tags, which is somewhat repetitive. There are also multiple nested span tags with different style attributes, which could have been combined into one. I am referring to the following markup for example. There are numerous instance of these all over the page.
<p style="text-align: center;"><strong><span style="color: #f05a1a;"><span style="font-size: large;">I AM THE ONLY INSPECTOR IN LOUISVILLE KY THAT LIMITS THEIR WORKLOAD TO ONE INSPECTION A DAY. THIS ALLOWS ME TO TAKE THE NECESSARY TIME NEEDED TO GIVE YOU A HOME INSPECTION THAT IS SECOND TO NONE.</span></span><span style="font-size: large;"> </span></strong></p>You should consider recreating that page from scratch and try to structure the page without using unnecessary nested tags.
Best regards,
IsmaelJuly 19, 2019 at 11:03 am in reply to: Kontakt Form – Checkbox mit Link übersetzen mit WPML #1120135Hi,
Thank you for the update.
I was able to reproduced the issue, but I’m not exactly sure what causes the html to not render properly. Have you tried asking the WPML team? I’m sure they’ll be more apt in providing an answer to the translation problem.
Best regards,
IsmaelHi,
@fulanoinc: The image title is the one that’s supposed to display in that area, not the caption. It’s been that way ever since, so I’m not sure how you managed to display the caption before. Please create your own ticket and post the necessary details in the private field.Best regards,
IsmaelHi,
Looks like you’re using a different shortcode or plugin for the plans page. And there are only two columns in that row. Are you sure you’ve added 3? How did you add the pricing table?
Best regards,
IsmaelHi,
That behavior is disabled on mobile devices by default. Ihe logo doesn’t have to shrink because sticky or fixed header is originally disabled on mobile devices. Unfortunately, you can’t activate it without editing the files directly.
Best regards,
IsmaelHi,
That’s odd. Use this css code to pull the tab container slightly to the left.
.av-framed-box .av-layout-tab-inner .ner { position: relative; left: -25px; }Let us know if that helps.
Best regards,
IsmaelHi,
We are not really sure why it’s not working. Have you tried asking the plugin author? The “Select Editor” settings should be located at the very bottom of the Enfold > Theme Options panel. If you can’t see that option, try to install the “Classic Editor” plugin.
// https://wordpress.org/plugins/classic-editor/
Best regards,
IsmaelHi,
Thank you for the update.
Did you delete the portfolio items? The masonry element is empty.
Best regards,
IsmaelHi,
Thank you for the update.
There was an invalid css code in the Quick CSS field — closing curly brace was missing. We fixed that code.
#top .av_header_transparency { background: rgba(0, 0, 0, 0.5);Best regards,
IsmaelHi,
Thank you fur die update.
You should set the Slider Settings > Layout > Slider Type & Dimensions to “Full size” and then set the Mode to “Hero Scene”. That will set the slider height based on the height of the browser viewport.
Best regards,
IsmaelJuly 19, 2019 at 7:22 am in reply to: Fonts (Headline h3) seems good on Macs, not on Windows #1120065Hey WolfgangEmmer,
Thank you for using Enfold.
Which browser are you using? We can’t reproduce the issue on Edge Windows 10. Have you tried selecting a different font?
Best regards,
IsmaelHey ansatz,
Thank you for using Enfold.
We are able to reproduce the issue on our end. We got it fixed by setting the font-display property from “auto” to “swap”.
add_filter('avf_font_display', function($swap) { return 'swap'; }, 10, 1);Unfortunately, this filter does NOT work in your installation. We’ll forward this to the dev team.
Best regards,
IsmaelHi,
Thank you for the update.
They look like that because the images are too small for the actual container. The “widget” thumbnail is only 36x36px, so you have to adjust it. Please install the following plugin, go to the Settings > Media panel and look for the “widget” thumbnail. Adjust the size, update then regenerate the thumbnails.
// https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
IsmaelJuly 18, 2019 at 11:59 am in reply to: change the height of the category image that appears above products? #1119888Hi,
Thank you for the update.
You can adjust the height of the av_product_description container using the following css code. It contains the category image.
#av_product_description { min-height: 50vh; }Best regards,
IsmaelHi,
Maybe the URLSearchParams function will help.
// https://davidwalsh.name/query-string-javascript
You can replace the current function with that.
Best regards,
IsmaelHi,
Thank you for the update.
We removed the following css code to get rid of the second burger menu.
nav.main_menu { display: block !important; }Best regards,
IsmaelHi,
We are very sorry for the inconvenience.
You can prevent the theme from loading the API script by using the following filter.
function avf_load_google_map_api_prohibited_mod( $no_load ) { return true; } add_filter( 'avf_load_google_map_api_prohibited', 'avf_load_google_map_api_prohibited_mod', 10, 1 );Make sure that the API key is added in the plugin’s panel. Let us know if that helps fix the duplicate API issue.
You have included the Google Maps JavaScript API multiple times on this page. This may cause unexpected errors.
Best regards,
IsmaelJuly 18, 2019 at 11:29 am in reply to: Object doesn’t support property or method ‘includes’ – IE11 missing content #1119877Hey chrischtl,
Thank you for the update.
Yes, that’s possible. Please check the files in the private field. It contains some improvements and of course the fix for IE.
Best regards,
IsmaelHi,
Thank you for the update.
I don’t see any slow queries the last time I checked, only missing dependencies which should not affect the site in any way.
Did you remove the account above? We can’t access the site anymore.
Best regards,
IsmaelJuly 18, 2019 at 11:18 am in reply to: How to customize the footer in Enford > Health demo ? #1119873Hi,
Honestly, i cannot believe that such an expensive plug-in like ENFOLD, with so many features, will request me to start EACH blog post from scratch.
Sorry for the confusion. You don’t need to start from scratch if you’re using the default editor. And if you need to use elements from the builder, insert them using the shortcode generator or the blue wand in the editor toolbar. You have to enable the classic or default editor for that.
If you ran into any issues, please refer to the documentation or open a new thread here in the forum. https://kriesi.at/documentation
@benhasler: You can create a new thread or ticket here: https://kriesi.at/support/forum/enfold/#new-postBest regards,
IsmaelHi,
Thanks for the update.
What are the problem that you’re having in that site? It looks good on my end.
Best regards,
IsmaelHi,
Great! Glad it’s fixed. Let us know if you need anything else.
Have a nice day!
Best regards,
IsmaelHi,
@Zacc: Please update the theme using the beta or silent version. It contains the fix for the undefined revolution slider functio or method. (see private field)
For everyone else, please create your own ticket so that we can give you links to the beta version.
Best regards,
IsmaelJuly 18, 2019 at 8:46 am in reply to: LayerSlider rendering differently in safari, chrome and firefox #1119841Hi,
Welcome back! Thanks for the update.
The alignment of the layers looks about right on my end. Have you adjusted it?
// https://imgur.com/a/k3FFGsA
Best regards,
IsmaelHi,
Sorry you feel that way. I’m sure you’ll be able to structure pages that are fully optimized for search engines without the analysis as long as you’re familiar with SEO basics such as inbound/outbound links, keywords, image alt attributes etc. The analysis just makes it easier to know the stuff that exists and those that are missing or needs improvements. And Yoast is kind enough to add links to tutorials and documentations that will help you get rid of the SEO “problems”. For example, if the analysis tells you that there are no inbound/outbound links, you’ll see this.
Outbound links: No outbound links appear in this page. Add some!
The “Outbound links” and “Add some!” are actually links to the documentation and tutorial. We will probably add this in the future but it’s not a priority right now.
Best regards,
IsmaelHi,
@xoidberg: I forgot to remove the widget scan. I edited the code a bit. If you want to test the latest version of the spam protection, create your own thread and I’ll post the link to the beta or silent version.Best regards,
IsmaelHi,
Looks like you’ve uploaded a non-Google font, Neo Sans. You can only upload Google fonts to the Custom Font Manager.
// https://fonts.google.com/?query=neo+sans
You have to use the @font-face rule.
// https://css-tricks.com/snippets/css/using-font-face/
Best regards,
Ismael -
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